Topic
Vehicle Purchase
99.8% positiveAcross 999 reviews of Shaheen Chevrolet in Lansing, MI, vehicle purchase appears in 429 reviews (99.8% positive), from 2012-08-29 through 2026-06-12.
Key findings
Vehicle Purchase mentioned in 429 of 999 reviews (42.9%)
99.8% of Vehicle Purchase reviews are 4 or 5 stars
Average rating in Vehicle Purchase reviews: 5★
Aspects most discussed in these reviews
Professionalism & Conduct
94%403 mentionsCourtesy & Friendliness
63%272 mentionsCommunication & Updates
55%234 mentionsTechnical Knowledge & Expertise
18%77 mentionsPricing & Value
17%73 mentionsProblem Resolution & Effectiveness
12%51 mentions
Reviews mentioning vehicle purchase
Dean Lotridge
Matt and Zack took good care of us. Happy with the purchase. Everyone greeted us with a smile, opened the door for us every time and thanked us for coming in. I was impessed with our visit. Will visit them again.
Response from owner
June 8, 2026
MOE ABDALLAH
I drove 1 hour and 45 minutes to work with Domenic, even though there are several Cadillac dealerships much closer to me, and I’m glad I did. He gave me a great deal and made the entire process smooth, professional, and easy from start to finish. I really appreciate the way he handled everything and would definitely recommend asking for him if you’re looking for a Cadillac.
Response from owner
June 3, 2026
Jon Pilcher
Bought our second car from Reuben Martinez! Very professional, incredibly helpful and made it easy and fast. Highly recommend him!
Response from owner
June 3, 2026
James Drake
Jordan Schmaltz was very helpful in getting a car for my daughter. Troy was also helpful .
Response from owner
June 3, 2026
Sheena Escojido
We bought a car from Jordan and had an excellent experience! He was great at communicating, helpful, and knowledgeable. I would buy from him again in a heartbeat!
Response from owner
June 3, 2026
Pamela Patrick
Jordan was an excellent salesman. I loved the personal video text he sent me when inquiring about a vehicle. He found my perfect vehicle fit ne and si personable. He's a keeper Sgaheen!
Response from owner
June 2, 2026
Paul A
We had a great experience looking for our new vehicle. Richie our representative was very patient and went the extra mile to make sure we had a great experience and found us our new vehicle. His manager George and the entire team made the purchasing process easy. They also explained all the functionality of the vehicle before we were on our way. We love our Traverse and are very glad we went to Shaheen Chevrolet. We recommend them for your car buying experience. Thank you
Response from owner
May 27, 2026
Rosa Fedewa
Reuben Martinez is best salesperson I’ve ever had the pleasure to work with his expertise and his awesome personality!! Came in to see about purchasing a vehicle I gave him all the info I wanted in a vehicle. Not only did he get me everything I asked for he went beyond with so much more and stayed within my budget!! Highly recommend him for your next purchase!! Thank you Reuben from the bottom of my heart I’m truly grateful for all your help and the time you gave me get exactly what I wanted!!! Rosa M Fedewa
Response from owner
January 13, 2026
Kim McClung
Lenny Ezzo is by far the best salesman I've ever worked with. He was kind and professional and made my new car purchase super easy. I would recommend him to all my friends and family. Plus, Shaheen Chevrolet is just a very well-oiled machine that I will continue to return too!
Response from owner
May 18, 2026
Angie Smith
Doug Matthews was pleasant, patient, fair, and communicated well throughout the process. We love our new Equinox EV!
Response from owner
May 12, 2026
Jeffrey Smith
Had a great experience with Doug Matthews on a purchase of a new Equinox EV!
Response from owner
May 11, 2026
Sandra Randall
Please go see Matt Pietrzak for your car purchase! We had credit issues due to my husband's total knee replacement, and he still worked with us. We got into a beautiful 2023 equinox, and I cannot say enough about Matt's kindness and competence. This is our second car purchase from Shaheen, and we're customers for life.
Response from owner
May 8, 2026
Mackenzie Eoll
Phil was the best salesman. Very understanding and answered all the questions I had. Would recommend him to anyone looking for a vehicle!
Response from owner
May 8, 2026
Olivia Gager
Great experience buying a truck! John was very knowledgeable and not pushy at all. Got me a great deal. I’d definitely return. Thanks John!
Response from owner
May 7, 2026
Jim 5V
Matthew Pietrzak was a fantastic sales person. Explained everything and was patient with our questions.
Response from owner
May 7, 2026
David Ostrander
I worked with Dave H. He got me hooked up with the truck of my dreams. The staff were all friendly and very professional.
Response from owner
May 6, 2026
Trevor Wilson
A couple of weeks ago I purchased a Chevy Trax from Shaheen Chevrolet. Carl “Spence” Jr. was incredible to work with, not only did he go through all my questions and concerns as a first time car buyer, but was personally warm and made a stressful situation much less! I would highly recommend anyone to go to Spence.
Response from owner
April 30, 2026
Edsel Wright
Joe Haidamous was very knowledgeable and helpful. He was to the point and very honest. Would highly recommend seeing Joe for your next vehicle.
Response from owner
April 28, 2026
Neil Koenigsknecht
I purchased a 2026 Colorado on 4/24/26. Doug Mathews was my salesman. He was very thorough and courteous. It was a very good experience. I will be a return customer.
Response from owner
April 27, 2026
Gustavo Plascencia
Jake Haner treated us with respect and kindness throughout this transaction. He was well supported by his sales manager Troy Andrews and the business manager Ryan Joy. At days end I felt they listened and acted upon the parameters we wanted included in our deal. Job well done guys, thank you!
Response from owner
April 15, 2026
Brooke Richards
The process was quick and easy and we could not be happier with our new 2026 Chevy Traverse! Huge thank you to David and Bryson for taking such great care of us and making everything go so smoothly. We truly appreciate all your help!
Response from owner
April 15, 2026
Brooke Fulmerhouser
I recently bought a vehicle and had an amazing experience. Everyone was professional, helpful, and made the entire process stress-free. I highly recommend Shaheen!
Response from owner
April 14, 2026
Katrina Miller
Brent Cram was very knowledgeable and helpful! We went in just wanting to test drive the truck we liked and ended up buying it. Would absolutely recommend him and Shaheen Chevrolet!
Response from owner
April 14, 2026
David Yaklin
Came in to look at a used vehicle…not thinking today was the day. Leaving with a new instead. Sean ONeal is the man. Thank you to him and Brent Wesley for all the help!!!
Response from owner
April 14, 2026
Bach Electric
Updating my review to reflect yet another wonderful buying experience! I had the pleasure of working with Doug Matthews. He was not only professional and knowledgable, but his communication every step of the way was incredible . He went above and beyond to make sure my truck was completely outfitted and ready when I arrived to take ownership. The employees at Shaheen work well together to make the buying process seamless and comfortable. Hands down best dealership anywhere!
Response from owner
May 24, 2023
Cassidy Chandler
Sean ONeil bent over backwards to get me into a new vehicle after just buying a new one in November, but he made it happen. Not only am I thankful for his expertise but so are my kids because they are now in a more reliable vehicle. I will forever recommend him to everyone!
Response from owner
March 16, 2026
Brad Lance
I have purchased at least 5 vehicles from Shaheen Chevrolet. I have never had any problems .with service or any thing else. 3 vehicles were brand new 2 used. all lived up to my satisfaction. No problems service always took care of any issues I had. Right away . I would give ten stars if I could.
Response from owner
April 13, 2026
Jakayla Matthews
I would come back to shaheen over and over again if I could the workers are just top tier especially Brent C he was very helpful and also helped me get the car of my dreams I walked in here think I wasn’t going to leave with a car and here I am leaving with a nice ride. Thank you so much shaheen and thank you very very much Brent your the best .
Response from owner
April 13, 2026
nicholas
Great Service-Awesome salesman-Perfect Vehicle- Thank you Ben Behnke
Response from owner
April 9, 2026
Mike “LordOfAncients” Ford
John took great care of us and all of the staff were absolutely fantastic. Will definitely be returning for our next vehicle purchase!
Response from owner
April 9, 2026
Keith Richardson
I would like to commend Zack and the entire Shaheen sales team on professionally guiding me through the car buying experience. We purchased a 2023 Chevy Equinox and are very pleased with the vehicle. They took the time to connect phone to car Bluetooth and explain all features of the vehicle. I highly recommend this staff. Excellent experience!
Response from owner
April 7, 2026
Kristopher D. Hawley Sr.
My son bought his truck from Spence almost a year ago and when it came time for my new purchase I specifically looked for him. I love the low pressure and down to earth person he is. When it comes time for my wife’s new car we will go to him again. I have been coming to this dealership for 25 years now and Spence is definitely top notch. Absolutely love the truck! Thank You!
Response from owner
April 6, 2026
Amy Hough
Taegen was fantastic to work with! Patient and answered all of our questions during the whole process of our purchase.
Response from owner
April 6, 2026
stephanie hartz
Sean Oneil was amazing! He brought the car to me to look at, and then delivered it to me! I appreciate Sean and Shaheen staff for making this happen!
Response from owner
March 31, 2026
Jena G
Zack Fouts was our sales associate and I couldn't ask for a better car buying experience for my daughter. He found her the perfect vehicle, got us in the right price range, and when I left my car running with the a/c on because my dogs were inside and ran out of gas, he walked around the campus until he found a gas can to fill so I didn't have to call a tow truck. If you're looking for truly kind and personal customer service from people who actually care about the job they're doing, this is the place! And while we worked with Zack primarily, the entire sales department was overwhelmingly kind and courteous.
Response from owner
March 30, 2026
Sheila Youngs
Jordan was our salesman today 3/30/2026 at Shaheen Chevrolet in Lansing Michigan. He was very nice and helpful on asking or delivering questions. Could have not had a better salesman. We love you Jordan. Sheila and Mike!
Response from owner
March 30, 2026
Mike Gleason
Doug and Bryson at Shaheen were great. Exceptional customer service when buying my new vehicle.
Response from owner
March 30, 2026
Lashawn Burns
It was perfect my salesman Zack Fouts did a wonderful job on getting me my 2026 Tahoe Premier. Everyone was respectful and polite, and very helpful.
Response from owner
March 27, 2026
Gwenda Hurst
Tobbie is the best! Helpful and hardworking for you! I’ll be back again for my next vehicle!
Response from owner
March 27, 2026
Chip Pavlat
Had great experience today at shaeen Chevrolet. DAVE HANNA was my rock star for the day! Very happy with my new pickup and the experience with Dave and all the team at shaeens. Easy to work with, friendly, courteous and informative. Would do it all again. Thanks to all and especially Dave hanna.
Response from owner
March 23, 2026
Scott Byer
Jack has now sold me my 3rd vehicle. He is honest and straight forward with answers to my question. The whole dealership is worth visiting and doing business with. If and when the time comes, I will be back to Shaheen!
Response from owner
March 23, 2026
Peter Benington
I just recently purchased my third Tahoe from Shaheen over the past ten years and was very pleased with the entire experience.
Response from owner
March 24, 2026
Andy Powers
Shaheen Chevy is great to work with. I have always enjoyed Steve Jackson and Tobbie Lansdell's customer service. They both go the extra mile to make sure me and my family/friends are taken care of! I love my new Chevy Silverado too!
Response from owner
March 10, 2025
Patty Klein
Spence was great to work with! I love my 2026 Silverado Z71!!!!
Response from owner
March 16, 2026
Nichole Fisnar
Just bought a new car, my salesperson Doug Matthews was great. Would highly recommend contacting him if you need a new car. He was very thorough and made sure all my questions were answered and got me the best possible deal for the car that I wanted.
Response from owner
March 17, 2026
Brian Grapentien
Quick, on point, no fuss sale. “Zeke” was great.
Response from owner
March 17, 2026
Joseph Glotz
We had a great buying experience at Shaheen. John Rausch was great to work with. We drove over from GR and he accommodated my whole family as we shopped for a new family vehicle. He was welcoming to our 3 toddlers and made sure both my wife and I got a good look at the car. Buying is never a simple process but John worked to keep the experience efficient and pleasant. All other employees that we interacted with were courteous and personable. Would recommend!
Response from owner
March 16, 2026
carl mayberry
They have a great inventory and awesome sales department. Thank you Joe Haidamous! The new truck is perfect.
Response from owner
March 13, 2026
Aria Perkins
Great experience! Joe Haidamous was so kind and helpful when I got my new car!
Response from owner
March 12, 2026
Bonita
I went to Shaheen to purchase a new 2026 vehicle and I am extremely pleased with the whole process! It was simple and an easy process. Thanks to Troy and Roger for their patience and assistance with working everything out, the communication and the satisfaction. So happy with my new SUV!!
Response from owner
March 10, 2026
Meaghan Schmaltz
Just bought a 2026 SUV from Jordan S. and couldn’t be happier! He was knowledgeable, helpful, and made the whole process smooth and stress-free. Highly recommend Jordan and the team at Shaheen if you’re looking for a new or pre-owned vehicle!
Response from owner
March 12, 2026
Sandy Napieralski
I was very happy working with Cody Moore to buy my new 2026 Equinox ACTIV. He was very patient with all my questions, very knowledgeable and easy to work with. I love the car! Thank you!
Response from owner
March 12, 2026
K.Leslie
I recently purchased a Chevy Trax, and I couldn’t be happier with the process. After researching several dealerships, I decided to give this one a visit and I’m glad I did. I worked with Jordan Schmaltz and Troy Andrews, both of whom were incredibly professional. They provided deep car knowledge regarding my trade-in and truly understood our goal of getting the best possible deal. While I didn’t walk in expecting to buy a car that same day, Jordan and Troy made the entire process so easy and transparent that it just made sense. If you’re looking for a team that values your time and your budget, I highly recommend asking for them!
Response from owner
March 9, 2026
Bill Gravette
I had a great experience purchasing a new vehicle from Shaheen Chevrolet. My salesman, Rob Beckwith, did a great job of making the transaction seamless and providing exceptional service. I would highly recommend purchasing from this dealer.
Response from owner
March 9, 2026
Dawn Carson
Tobbie Lansdell was the best salesman I ever worked with. He made sure I was buying what I wanted and that it fit my budget. Patient, explained things well, and took good care of me. Highly recommend him.
Response from owner
March 9, 2026
Kelsey Watts
Bought my car today with Joe Haidamous. Good deal and friendly salesperson who worked with me. The reason I decided to come back to Shaheen is how the service department, particularly Jonathon, has taken care of me in the past. Thank you, Joe and Jonathon!
Response from owner
March 9, 2026
Dominique Andrie
Tobbie took great care of me in buying my first Brand new car! I am so grateful for his guidance in getting me something reliable and that I love. I will reccomend this location and him to friends and others in the future.
Response from owner
March 9, 2026
Susan Corner
I am very happy with the vehicle and the customer service.
Response from owner
March 9, 2026
Mary
Jornan Schmaltz was our sales agent, he went above and beyond and made sure we had the best experience from the time we arrived to the dealership & thru the entire buying process. We couldn't be happier with our new Challanger!!!
Response from owner
March 9, 2026
Lila Martin
John Rausch was an excellent salesperson. He took great care of me, answered all my questions, and got me the color of car I wanted.
Response from owner
March 9, 2026
Heather Greenslade
We had the absolute best experience with purchasing our new vehicle from Shaheen Chevrolet! Doug was awesome! He was personable, professional, and made the process so seamless. If we ever purchase a vehicle again, we will be contacting Doug!
Response from owner
March 9, 2026
Steven Schrauben
Roger was great today in sales right fit right price very nice truck will return again ! And a shout out to George the SM
Response from owner
November 18, 2025
Richard Carlson
The best part about buying my wife‘a 2024 Equinox was working with Tobbie Lansdell. He was so knowledgeable, helpful and friendly during the whole process. He was recommended by a frequent Shaheen customer and we will definitely refer Tobbie to other car shoppers as well. The Equinox is great, exactly the vehicle we were looking for! Thank you for the enjoyable car shopping experience. 👍
Response from owner
March 12, 2026
Ron Kirby
Bought a brand new car sales was not pushy and the whole process was smooth and customer service is very friendly
Response from owner
March 12, 2026
Sherry Cruz
Joe Haidamous was such a great salesman. I would recommend everyone to him if you have anxiety about purchasing a vehicle. He helped me out in finding the right vehicle and answered my questions. Best car buying experience ever. Thank you Joe for helping me through this!
Response from owner
February 27, 2026
Mario Maya Jr
A wonderful experience Roza Bonner and the team that assisted her are great . They made us feel comfortable from the time we walked in , would definitely purchase another vehicle and recommend Roza and Shaheen.
Response from owner
February 27, 2026
Laura Russell
Thank you Shaheen again this is my third car that I have bought from Shaheen and I’m always happy with their service and thank you Michael Hernly
Response from owner
February 26, 2026
Jim B
My kids have been showing livestock at the Ingham County Fair the last several years and Shaheen has been there supporting the kids as a buyer at the large animal auction each year. I decided to go here first when I started thinking about a new truck and it was a good experience. I didn't buy on my first trip in and I appreciated that they didn't pressure me to buy before I was ready.
Response from owner
February 25, 2026
Colin Smith
Just bought a vehicle from Shaheen and they support our local 652 very happy with the service they provided
Response from owner
February 23, 2026
Thomas Clow
Bought a new truck today from Bryson. Great guy. Highly recommend this dealership and Bryson.
Response from owner
February 23, 2026
John Bebow
Salesman David Hanna did a phenomenal job helping me acquire a Trax for my daughter. No nonsense, straightforward. He listened to my needs and quickly provided a great car at a great price.
Response from owner
February 20, 2026
Mayson Alldaffer
Had an amazing experience here! Joe H. Helped me through the entire process and the entire staff stayed over extra time to make sure I was on the road that same day for work with a new car! Much appreciation Chevy ❤️
Response from owner
February 19, 2026
David Wilson
Very Pleased with our recent purchase from Shaheen Chevrolet in Lansing, Michigan. David Hanna was our sales agent and could not be more impressed with the level of professionalism and service by both him and the entire staff. Would certainly recommend to anyone in the new or used vehicle market.
Response from owner
February 16, 2026
Gary Riley
"I’m back to update my review from 5 years ago because I just bought another car from Jack Van Pelt at Shaheen Chevrolet. I’ve been buying GM products for over 40 years, and I can honestly say Jack is 'The Man.' My last car was a 2020 Equinox, and this time I upgraded to the 2026 Equinox EV. The leap in technology is absolutely incredible—from the massive 17.7-inch screen to the smooth electric drive, it feels like a total revolution compared to my last one. Just like last time, Jack was zero-pressure. Even when we were narrowing down exactly what we wanted, he was patient and found the perfect match. If you’re in Lansing and looking for a Chevy, go see Jack. Thank you again, Shaheen and Jack!" _______ I always buy GM products. for the last 40 years I dealt with most of the GM/Buick/Chevy dealers in Lansing. This is the first I dealt with Shaheen and the experience was the best I have had. Jack Van Pelt was my sales person, he did not give any pressure and when my wife kept changing what she wanted, he found exactly what we wanted. Thank you Shaheen and thank you Jack.
Response from owner
December 10, 2019
Cyrus Brandenburg
I am very happy with my recent 2026 Silverado purchase from Shaheen! I visited a few different dealers to explore options and Shaheen stood out with the best service, the best deal, and the best fit truck for my needs. It’s nice to know there are dealers out there who have the customers best interests in mind and the patience to let them make their own decision without being too pushy. John Rausch and team were very helpful and informative from start to finish. They were also very efficient with the paperwork which made the buying process so easy and stress free. Shaheen’s excellent customer service, communication, and attention to detail is much appreciated! I will now be a repeat customer and would highly recommend them to anyone on the market for a new ride!
Response from owner
February 16, 2026
Kristen Goldsmith
I HIGHLY recommend Shaheen Chevrolet, especially Lenny!!!!! Amazing experience and I highly highly recommend buying your next car from them!!!!!!
Response from owner
January 21, 2026
Thomas Tripi
Joe Haidamous was great, it was a very fast process. I Love my truck! WIll definitely come back for all future vehicles. Very fast process and effecient. THank you !
Response from owner
February 13, 2026
Carson Johnny
Great group of people! Just picked up a dream car. I Ezekiel was my guy and took great care of me! Highly recommend!
Response from owner
February 16, 2026
Joseph Toth
This is the fourth vehicle I have bought from Devan! Hands down the best! Thank You Devan for everything you do!
Response from owner
February 12, 2026
Lisa H
I have purchased multiple vehicles from Shaheen, and I can confidently say that Spence made my most recent purchase the most streamlined and efficient experience. He was attentive to my preferences and requirements, ensuring he provided options that suited my needs. Throughout the process, he demonstrated professionalism, respect, and a genuine approach without applying pressure or making unnecessary sales pitches.
Response from owner
February 9, 2026
Kevin Ethridge
It was my first time buying at Shaheen Chevrolet, Althought you didn't have the truck in stock that I purchased, you did have a similar one that I was able to drive. Kevin Simpson was awesome bringing in the one I wanted. Devan Reed was amazing in the sale of my truck and buying of MY new truck. Also David Mendoza was spectacular in financing and explaining everything for my new truck. Awesome team from start to finish.
Response from owner
February 9, 2026
Brentt Smith
I had a great experience at Shaheen. Spence was my sales associate and he went the extra mile to take care of me. He and their finance team worked hard to find a deal that fit my budget and was extremely fair. I highly recommend buying from Shaheen Chevrolet.
Response from owner
February 9, 2026
patrice morris
I recently purchased the 2026 Chevy trax Rs. My car is beautiful, I give my experience with Shaheen 10 stars. My salesman Sean was great. They didn’t have my exact car on the lot within 24 hrs he got my car from a different dealership & he delivered. Shaheen give Sean a raise asap😆😆😆😆.The whole process was fast & easy,! Good job Shaheen!!!!!!!
Response from owner
January 28, 2026
Cassandra Michels
Purchased a vehicle from this dealership a month ago. I love the vehicle. I worked with Brent Cram during the purchase. He was kind, professional, and worked with me to find the vehicle I wanted within the price range I wanted. Overall pleased with my experience.
Response from owner
January 23, 2026
Melissa Young
Rob Beckwith was easy to work with. We appreciated his patience with us.
Response from owner
January 22, 2026
Steve
Rob Beckwith was simply a pleasure to work with. Very patient and honest. He got us the best deal out there in my opinion and couldn't be happier with the car we purchased and the service we received. We have been a longtime customer at Shaheen and they continue to be our go to dealership. Go see Rob at Shaheen.
Response from owner
January 22, 2026
Robert Biggs
We had an excellent experience at Shaheen Chevrolet. We thoroughly enjoyed working with Doug Matthews. He was extremely friendly, helpful, and knowledgeable, making our entire buying process quick and simple. We really appreciate the attention he gave us regarding every detail during our process of purchasing our new Blazer. We will highly recommend Shaheen and Doug to anyone we know looking for a new vehicle!
Response from owner
January 19, 2026
Robert Stevenson
Spence and crew did a great job locating my 2026 Chevy equinox and putting deal together Highly recommend
Response from owner
January 19, 2026
Nathan Olson
I just bought a brand new 2026 Equinox and from start to the end of the deal everyone who helped me was amazing I will recommend anyone I know to them
Response from owner
January 16, 2026
Davis Coye
I bought my last 2 cars at Shaheen. Salesman John Korrey is the best!
Response from owner
January 5, 2026
Kathleen Hoskins
We cannot say enough great things about our salesman Doug Matthews!! He went above and beyond on all our wants and needs in our vehicle purchase. Doug is the definition of fantastic customer service!! We will definitely refer our friends and family to Doug and Shaheen Chevrolet!!
Response from owner
December 30, 2025
chandra hause
Just purchased our 4th vehicle with Jack Van Pelt. We have went back him every time due to our exceptional experiences with him! We will continue to do our business with Jack and Shaheen
Response from owner
December 29, 2025
Chad Matthews
Doug Matthews was great. He was very knowledgeable and courteous. He worked very hard to find the vehicle that fit my needs and I couldn’t be happier.
Response from owner
September 2, 2025
Eric Palmer
I worked with Bryson Mitchell and he was an awesome person to work with. He is honest and straight to the point, I am very thankful for him helping me out get the best value for my trade in and finding me my 2026 Trax. He answered all my questions quickly to help me with my car buying process. He has made me a full time Shaheen Chevrolet customer, and I live in the Jackson area and I will drive the extra time to work with him again.
Response from owner
December 22, 2025
Kristen Mcgraw
Can’t express my gratitude enough to Doug Matthew’s! Thank you so much for your patience’s kindness and support in getting me into a reliable car in such short notice when my other car kicked the bucket!! Will always recommend Doug at Shaheen Chevrolet in Lansing! Thank you to everyone there!
Response from owner
December 23, 2025
Tim Mark
Sean O’Neil made our car-buying experience completely painless. We selected the Chevrolet Blazer online on Friday, and it was delivered to my office by Wednesday—easy and efficient from start to finish. This was our second purchase from Shaheen Chevrolet, and both experiences have been excellent. Highly recommend! Tim & Pam Mark
Response from owner
December 22, 2025
Venus Kumar
Ben came highly recommended and he did not disappoint! He found me the truck I wanted and let me take it for a 24 hour test drive! He was not pushy and helped me make an informed decision. I will definitely buy from Shaheen again!
Response from owner
December 22, 2025
Adam Cleveland
They are great people.Help me get my car in a couple days. The best customer service ever. I experience I will definitely be getting my next vehicle here. Thank you so much
Response from owner
December 15, 2025
Anthony VandeVoorde
This is my 3rd Silverado thank you again. John Rausch has been my salesman for each and done a great job!
Response from owner
December 12, 2025
David Pequet
As always best in class service and personal attention. That’s why I have only bought my vehicles from Shaheen Chevy for over 40 years
Response from owner
December 1, 2025
leslie baxter
My salesman Taegan was so informative and helpful. He took his time and thoroughly explained everything to me. I bought my car from him and would recommend him to anyone
Response from owner
November 24, 2025
Mitchell Stoakes
Great place, Aaron(AC) was amazing. Not pushy at and and really helped us out! 10/10 will be recommending to everyone.
Response from owner
November 25, 2025
James Schmaltz
I had a very smooth and easy experience buying my vehicle from Jordan at Shaheen. No pressure from anyone at the dealership and they had the best deals in the area. Go see Jordan if you are looking for a car!
Response from owner
November 24, 2025
Kristy Hagerty
I had an exceptional experience at Shaheen Chevrolet, thanks to Doug Matthews. From the moment I arrived, Doug made the entire process smooth, stress-free, and genuinely enjoyable. He was friendly, knowledgeable, and incredibly patient, taking the time to answer every question and make sure I understood all my options and my touch screen. Doug never pressured me—he listened to what I needed, was upfront and honest about pricing, and helped me find the perfect Equinox. The whole team at Shaheen was professional and efficient, and the financing process was quick and completely transparent. My vehicle was spotless, and they even filled it with a full tank of gas, which was a very nice touch. I also got a free oil change for my next visit. I left feeling confident in my purchase and truly appreciated as a customer. I highly recommend Shaheen Chevrolet and especially Doug Matthews to anyone looking for a trustworthy, straightforward, and top-notch car-buying experience. I’ll definitely be returning for my next vehicle!
Response from owner
November 19, 2025
Richard Murray
This is the fourth new vehicle we have purchased from Rob Beckwith. Rob is extremely knowledgeable and professional. We have complete confidence in Rob. He treats us as old friends.
Response from owner
November 17, 2025
Taryn Wegenke
Rob Lucas was prompt with his response when I initially reached out, he was very professional throughout the entire process, and he made sure to ask questions and really listen to me so that he could help me find a vehicle that fit my wants and needs.
Response from owner
November 10, 2025
Carmen Plunkett
Excellent customer service from Dave Hanna. He made us laugh and comfortable purchasing a truck. No pressure, just great assistance. Highly recommended
Response from owner
November 10, 2025
Jackie Henning
Two years ago, my daughter was home on military leave and experienced car trouble. The team at Shaheen provided exceptional service, accommodating her very limited time at home and ensuring everything was handled smoothly. From that experience, I decided that if we ever needed a new vehicle, Shaheen would be at the top of our list. Fast forward to this past weekend, after a deer accident, we found ourselves needing to purchase a new vehicle. While my husband explored several other dealerships (with one possible option), we ultimately visited Shaheen, where we met Roger. We shared our budget and vehicle requirements, and we truly feel we received the best deal possible. Roger and his manager offered outstanding service. We felt completely confident in our purchase, there was absolutely no pressure, no attempt to upsell us to a more expensive model. They listened carefully to our needs and worked within our budget. Impressive experience—highly recommended!
Response from owner
November 4, 2025
Ellie Stohne
Logan was great to work with and got my husband and I into our new car. We’ve worked with dealerships before and they tend to come across as pushy and overbearing, but we didn’t get that feeling from Shaheen. Everyone there seemed really kind. We are happy with our experience and our new car.
Response from owner
November 3, 2025
Lani
I was referred to Devan by my boss after I had an unpleasant experience with a different local dealership. Devan was very bubbly and kind. He didn’t make me feel like I was being an inconvenience and was very patient with me as far as what I was looking for. Very pleasant to work with. I’ll be going back to him for my future vehicle purchases. Thank you Devan!!!!
Response from owner
October 27, 2025
Karen Bailey
Reuben Martinez was awesome! He answered all my questions, was knowledgeable about the features in my new 2026 Chevy Traverse Z71 (which I absolutely love!), made sure that the couple of shallow scratches on the drivers side door were buffed out before I had the keys in my hand and he delivered it right to my front door! He made the purchase fun, zero stress, helped set up a service appointment to get my running boards installed and followed up with me to make sure I was all taken care of. I hope Reuben is around for my next vehicle purchase because he was awesome to work with! Kudos to David in finance for making that process seamless and to Johnathan in service for helping me use my GM rewards towards my running boards installation! Excellent experience overall, thank you!
Response from owner
October 28, 2025
david ankney
Devan Reed always does an amazing job. He is attentive, caring & overall a great listener. He goes to bat for the customer & I can't thank him enough for my recent purchase experience! Thank you Devan!
Response from owner
October 28, 2025
Nikki Stackable
Bought a new Equinox yesterday with Rob W. Excellent customer service. He made the process easy and fun! Thanks Shaheen and Rob.
Response from owner
October 29, 2025
Mike
Another fantastic, hassle free experience at Shaheen Chevrolet. Once again thank you Jeff Cords and Bryson for all your work in allowing us to make our purchase. Thank you again and we look forward to doing business with you both again.
Response from owner
October 28, 2025
Megan Jecks
After being recommended to Logan, I began looking at the vehicles the dealership had online. Logan reached out and we began looking at options. He was amazing to work with, always kept me in the loop about what was going on. He ended up getting me a great car and I couldn’t be happier. Will definitely recommend him and reach out again if I find myself or friends looking for cars.
Response from owner
October 27, 2025
John T. Reurink
Doug in new cars did a great job helping me out updating an older Silverado to a new one this week. They do things the right way at Shaheen!
Response from owner
October 24, 2025
B R
Devan was great! Extremely knowledgeable, friendly and easy to work with. I will definitely be back to buy a car from him again.
Response from owner
October 24, 2025
Sherri Irwin
Aaron was Great! We were able to do much of the sale over the phone, reducing wait time when picking up the vehicle! Very happy with the negotiated pricing as well! Love the new car!
Response from owner
October 23, 2025
Evelyn Grinnell
I have purchased many vehicles from Shaheen Chevrolet and have always been satisfied with my vehicle and their overall customer service. Richie Schultz helped us this time and was knowledgeable and patient with us deciding with vehicle was the best for us.
Response from owner
October 23, 2025
Terry Potterpin
Customer Service was excellent. Logan our sales agent was very helpful and knowledgeable. The purchase process was very smooth and quick. Logan's follow up after the sale is excellent. If have I questions he gets right back to me. Highly recommend.
Response from owner
October 22, 2025
Sheldon Page
We had a great experience at this dealership. We purchased a new Equinox EV and our salesman John Rausch did an excellent job explaining and educating us about EV's. We look forward to having a good relationship with them.
Response from owner
October 22, 2025
Resident DBZ
Shane and Doug were a great, and helped me find another suitable vehicle after I had just recently been in a car accident. Would recommend either of those two fine gentlemen!
Response from owner
October 16, 2025
Ray Platte
I just purchased a new truck. Other than a small issue with my truck (not a dealership issue) my experience with them was great. Bryson, my sales associate. Definitely went well above and beyond for me. Thank you for going the extra mile to help correct the issue.
Response from owner
October 15, 2025
Ray Platte
I just purchased a new truck. Other than a small issue with my truck (not a dealership issue) my experience with them was great. Bryson, my sales associate. Definitely went well above and beyond for me. Thank you for going the extra mile to help correct the issue.
Response from owner
October 15, 2025
Kim Milton-Mackey
I was extremely pleased with my salesman John. They were patient with me and also gave time with my final choice. I felt good about the vehicle and transaction when it was done and over.
Response from owner
October 10, 2025
Stacy Hightower
Spence was absolutely AMAZING during this whole process. I understood everything he was explaining to me about the process of getting a new truck. Spence NEVER made me feel like I was being pressured into something that I didn’t want. Spence listened to everything I was wanting and needing in my new truck. The whole overall experience from when I walked in the door 3 weeks ago until today was a AMAZING. I’m giving Spence 10,000 stars.
Response from owner
October 10, 2025
Oliver Westervelt
Went to a few places before arriving here and either didn’t like the vehicles they had to offer or got weird vibes from the salesman. Eric P was a real G, I told him everything I was looking for in a truck and he pointed me right towards my Silverado. I never thought I’d enjoy a truck buying experience so much, I cannot recommend him enough.
Response from owner
October 14, 2025
Jill Wood
Devan Reed and Jeff Cords are phenomenal people to deal with. If you're in the market for a new(er) vehicle I suggest working with them!
Response from owner
October 7, 2025
Dennis
Doug Matthew’s did a wonderful job assisting me with my purchase of a Silverado 2500.He made it an enjoyable experience.Shane gets an assist for helping out.They make a great team.
Response from owner
October 2, 2025
Douglas Powell
Was very happy with my experience here. John got me a newer vehicle then what I was looking at for only a thousand dollars more. Very up front a honest. We have bought 2 cars from them now.. plus they don't hound you. Take your time pick what you want. Communication was extremely easy. He took time to know me instead of pushing a sale.
Response from owner
September 26, 2025
Taylor Coffman
I had a wonderful time working with Spence to purchase my 2026 Chevy Equinox! He was able to answer any and all of my questions and concerns and able to help me work out a great and fair deal! I highly recommend Shaheem Chevrolet and Spence!
Response from owner
September 23, 2025
Sandy Staffeld
Great experience with Rob Beckwith. Going to love my new Chevy!
Response from owner
September 23, 2025
Brady Schlossberg
I recently worked with Rob Beckwith when purchasing my new Colorado, and the experience was excellent. Rob was knowledgeable, professional, and easy to work with throughout the process. He answered my questions clearly, and never pressured me into a decision. His approach was straightforward and customer-focused, which made the whole buying experience smooth and stress-free. I would highly recommend Rob to anyone considering a new vehicle.
Response from owner
September 8, 2025
tj
Been driving a 2003 Chevy Silverado that I bought new for all these years, it’s been a great truck,but knowing nothing last forever,I went directly to Shaheen Chevy,to see about a new vehicle,while I was not going to let go of my truck,I needed something to go up North and not be concerned of a break down(my truck has close to 300,000 miles on it.). I went in knowing kinda what I wanted,and since I really don’t like shopping, The salesman John R.,showed me what I wanted without any hard sale techniques, the decision was made in a matter of minutes. Great guy, great dealership thank you John and David in the finance dept. Thanks for my new 26,Trailblaser
Response from owner
September 5, 2025
Rachel Gruhn
Bought my third vehicle here this week. John Rausch is always a pleasure to work with. Had a couple of issues I noticed with the vehicle after I drove off the lot and they were willing to take care of them for me. Appreciate you all!
Response from owner
September 8, 2025
Melissa Younglove
I recently purchased a new car from Isaiah, and I couldn’t be happier with the entire experience. I’ll be the first to admit—I’m not the easiest person to please when it comes to major purchases, especially something as important as a new vehicle. But Isaiah was incredibly patient, knowledgeable, and attentive throughout the entire process. He took the time to really listen to what I wanted and never once pressured me into looking at something I wasn’t interested in. He made me feel comfortable, respected my preferences, and ultimately helped me find exactly what I was looking for. If you’re looking for someone who genuinely cares about getting you into the right car without all the typical sales pressure, Isaiah is your guy. I highly recommend working with him—you won’t be disappointed!
Response from owner
September 3, 2025
Jasmine
When I got out of my car, I was immediately greeted by Erick Pardo, which made me feel welcomed right away. He was extremely kind, professional, and never once rushed me through the process of finding the perfect car. Erick took his time to listen to what I was looking for and even gave me helpful advice based on the features I wanted. He was very informative, explaining every detail about the car I ended up choosing in a clear and understanding way. What really stood out was how patient and genuine he was and how he truly cared about making sure I was comfortable and confident in my decision, rather than just trying to make a sale. The entire experience felt stress-free, and I left feeling like I made the right choice thanks to his guidance. Erick went above and beyond, and I would highly recommend him to anyone looking for a new car.
Response from owner
September 2, 2025
Danielle O'Berry
Shaheen is great all around. From working with Lenny Enzo to get the right vehicle for me to checking on how my new vehicle is to getting oil changes. Quick and without pushing for additional services! Great customer service!!!
Response from owner
September 2, 2025
Joshua Hakes
This is the second vehicle I have purchased through Shaheen. My salesperson Isaiah Mares, was incredible. He made sure that all of our questions were answered regarding our vehicle. Not once did I fell that awkward used car salesman stereotype that people encounter. Nor did I feel pressured at all to buy a vehicle. He let us move at our pace, and was amazing on following up with phone calls. He made sure that we were completely comfortable when we made our purchase.
Response from owner
September 2, 2025
Ryan Vargovich
Just purchased our 4th vehicle from Shaheen Chevy! The overall process from finding the vehicle to trading in our old vehicle was incredibly smooth and efficient. Our sales rep Mr. $$Logan$$ Willbanks did a fantastic job finding our truck and was extremely easy on the eyes..
Response from owner
September 2, 2025
Sarah Sanford
We had a fantastic experience with Shaheen Chevrolet, hands down. Our salesman was Rob Beckwith and he went above and beyond to help make the transition of purchasing a new car go as smooth as possible. We absolutely LOVE our new car and still have more to learn. Thank you so much for taking good care of us and your customer service was amazing.
Response from owner
September 2, 2025
Michele Hoffman
This is my eighth purchase from Shaheen Chevrolet, they always do a great job of helping me find the perfect vehicle, and I love the staff there
Response from owner
August 28, 2025
Cindy Palmer
Richie Schultz yesterday sold me a 2026 Trailblazer. Best car buying experience I have ever had he took time to listen and explain things to me when needed. He was not pushy or deceitful I would recommend and have already Recommended him to some of my friends that are looking for cars.
Response from owner
August 26, 2025
Michelle Phillips
My experience was exceptional! Lenny was great. The financing people were as well. We will be back for our next vehicle!
Response from owner
August 26, 2025
Angela Cena
John was great to work with- Honest, not pushy, and made the process so simple! Would absolutely recommend working with John for the purchase of your next vehicle.
Response from owner
August 25, 2025
Terry Wellman
I just purchased a 2026 Chevy Equnoix Rally Sport from Shaheen. This was mt first time purchasing from them. I had a excellent experience with everyone I dealt with. Doug Matthew's was my sales person. I can't say enough about him. He was very thorough and attentive throughout the process. If you are in the market for a vehicle I highly recommend Doug and Shaheen.
Response from owner
August 22, 2025
Wendy Lilly
Worked with John Korey and the sale couldn’t have been any smoother. Great guy to work with.
Response from owner
August 22, 2025
Judy Modert
I had the privilege of getting t one of the nicest salesman and he made it an amazing experience to buy a new car. If your ever in the market please ask for Rich Schultz. He's amazing and Mr.Shaeen you have a very dedicated employee.
Response from owner
August 19, 2025
Darcie Musser
Came in and left with a new trax! Rob Beckwith (the bald guy) was awesome and so accommodating I would highly recommend him and the whole Shaheen family!
Response from owner
August 20, 2025
Delaney Leal
I worked with Aaron Carter after totaling my car and he made the process of buying a new car extremely easy! I had never purchased a brand new car before and this was for sure an extremely easy process with him! I would 100% recommend him to anyone! He was simply amazing !
Response from owner
August 18, 2025
LONE WOLF
John Korrey at Shaheen Chevrolet is someone you would invite to your family BBQ. That's what I kept thinking, as he went above and beyond to ensure I could drive my new car home. He and the team worked late to make sure every detail was covered. I left the house that day hoping I would find the car I'd been looking for, and I returned home that evening in the car I wanted. We have some brisket and taters with your name on it!
Response from owner
August 18, 2025
Marcus Blankenship
I recently purchased a truck from Shaheen Chevrolet, and I couldn’t be happier with the experience! From start to finish, Isaiah Mares went above and beyond to make sure everything went smoothly. He was knowledgeable, friendly, and truly listened to what I wanted in a truck. There was never any pressure—just honest answers and helpful guidance. The entire team at Shaheen Chevrolet made the process quick, easy, and stress-free. I drove away in a truck that I absolutely love and at a price I feel great about. If you’re in the market for a vehicle, I highly recommend stopping by and asking for Isaiah Mares. You’ll be treated right and leave as happy as I did!
Response from owner
August 15, 2025
Brian Morse
I had a great shopping experience when I purchased my 2026 Equinox from Jordan Schmaltz! He’s a great down to earth guy! I will definitely be buying my next vehicle from him!
Response from owner
August 15, 2025
Landon Clark
Had a great experience with Logan. Took excellent care of me and got me in and out with a new wonderful Truck. Great customer service and just a great dealership.
Response from owner
August 15, 2025
Sandy Skaryd
Michael Hernly was just amazing. He took the time and helped is figure out what all we were looking for in a car. He was very knowledgeable about the vehicles, and went over pricing in an understandable way. Overall he was make this experience quick and easy. And David Mendoza made financing easy for us to work with he was great too. Would definitely recommend buying a vehicle with them.
Response from owner
August 15, 2025
Jenee Wilson
Shaheen did a great job. I had issues with a prior vehicle a few years back but the owner made sure I was taken care of and happy. This time, no issues, the vehicle was spotless, the salesperson, Lenny was overly accomodating to a wonderful extent and the vehicle is amazing!
Response from owner
August 14, 2025
Dawn Adkins
Go see Doug M. and he'll give you the best treatment on your car purchase!
Response from owner
August 14, 2025
Hope Reed
I had a great truck shopping experience with Jake Haner. I had looked once but didn't buy, a month later I came back and purchased my truck. He was patient not pushy, very helpful. I would definitely recommend him. The place was clean and everyone was polite.
Response from owner
August 11, 2025
Vernon Kern
We were very pleased with our experience at Shaheen. We bought a 2025 Tahoe and most of the process was done via phone and text messaging. Carl Spencer could not have been more helpful and efficient! Everyone at that dealership was so friendly and “Spence” went above and beyond to ensure our transaction was completed hassle free. Thank you Shaheen Chevrolet!
Response from owner
July 18, 2025
Sheri Allen
Exceptional Service & A Great Ride at Shaheen Chevrolet! I recently purchased a 2025 Chevy Equinox from Shaheen Chevrolet, and I couldn't be happier with both the vehicle and the experience. From the moment I walked in, I felt welcomed and taken care of. A special thank you to my salesman, Taegan Hoffman, who went above and beyond to make the entire process seamless. He was friendly, knowledgeable, and incredibly patient - taking the time to walk me through all the features of the Equinox and answering every question I had without ever making me feel rushed or pressured. The 2025 Equinox is everything I was looking for - comfortable, stylish, and packed with technology and safety features. Taegan made sure I got the perfect vehicle for my budget, and even followed up after the sale to make sure I was happy. The entire team at Shaheen Chevrolet was professional, honest, and efficient. Financing was quick and easy, and there were no hidden fees or surprises - just great customer service from start to finish. If you're thinking about getting a new car, I highly recommend checking out Shaheen Chevrolet. Their team truly made this the easiest and most enjoyable car-buying experience.
Response from owner
July 29, 2025
Laura Noren
Jake Haner was a great salesperson! He was attentive to our needs and really was there for us, every step of the way, when we bought our new car. The entire process went very smoothly and efficiently, and the turnaround time from my first walking into the dealership to the moment I drove my new car off the lot, was only about 72 hours--and that's with a Sunday figured in! We will definitely look to Shaheen--and Jake--for our future car-buying needs.
Response from owner
July 25, 2025
Kayla Ostrander
John was great! The whole process was quick and easy, and I’m loving my new 2026 Equinox!
Response from owner
July 23, 2025
Vance Klont
I had a very pleasant experience with Doug as my salesman at Shaheen. He was very patient and gave me lots of options and recommendations. He was also very honest about the cars as well, and I was able to find a 2023 Malibu that I have been thrilled with. I would definitely go back to Doug again if I needed to, and refer all of my family and friends to him as well.
Response from owner
July 18, 2025
Lori Sterle
My salesman Doug did a great job at communicating how to operate my new vehicle and what I needed to make the deal happen. It was a great experience. Thank you to all that helped me ! Lori Sterle
Response from owner
July 18, 2025
Dennis Lindstrom
This was our 1st vehicle purchased at Shaheen South Lansing. We will definitely return when we look for a new vehicle. Roger was great in sales. He listened to our needs and located a truck for us. Ryan did a nice job in finance, again listening to our needs and tailoring a finance package for us. Thank you for making this happen for us.
Response from owner
July 16, 2025
Denise Swank Rojeski
Roger Hicks is an excellent salesperson with whom we have now had a second opportunity to purchase a car from. Thanks so much for all your assistance.
Response from owner
July 16, 2025
Lon3Wolf21
Just bought a new 2025 Chevy Silverado from them and it’s been great. The sales guy Zach was very patient and worked with me on every detail and wasn’t trying to rush me out the door just to get a sale. Been at this dealer many times for random things and never had a problem here!
Response from owner
July 10, 2025
Jayla Jackard
Test drove and went home with this car in the same day. Doug Matthews is very good and knowledgeable! Got the blue car I've always wanted! I highly recommend this dealership. They are very thorough and make the process easy and quick. Go see Doug at Shaheen chevrolet in Lansing!
Response from owner
July 10, 2025
Pink Bubbles
Bought a beautiful new Chevy Trax and had the best experience ever! Sam and Sierra are amazing - made the process so smooth! I highly recommend! Plus I love my new car- thank you, Shaheen!
Response from owner
February 22, 2024
Mike Copeland
John Rausch helped me to get my 2nd vehicle with him. John was very helpful and did a wonderful job in helping us through the process of getting our new Silverado. Everyone there we encountered was very friendly and helpful. I would highly recommend this dealership if you are planning on getting a new vehicle.
Response from owner
July 3, 2025
Justin Mann
Zeke has helped me with the last two purchases of vehicles. He's insanely knowledgeable about basically anything with wheels. Highly recommend him. Great experience.
Response from owner
July 2, 2025
Gary Franks
I was highly satisfied with how quickly and easily I was able to purchase my new truck at Shaheen! Carl “Spence” Spencer was my salesman. He was kind, accommodating, knowledgeable, and genuinely concerned with getting me the best deal possible. He was transparent about the value of my trade-in. That being said, he was able to get me a substantial amount of money for my trade! He also worked tirelessly to get me every discount and incentive he could. I got an outstanding deal on my Silverado 2500 Trail Boss and you will too!
Response from owner
June 30, 2025
Carolyn
We had yet another great experience at Shaheen! We are return customers of Jack Van Pelt. Jack always listens to our requests and finds the perfect truck for us! He is a professional and we would recommend him and Shaheen to any of our friends and family. Thank you Jack and Shaheen.
Response from owner
June 23, 2025
Emily Brie
I had the best experience today working with Brent. Came in first thing this morning, Brent was kind and attentive, listened to what I was looking for and got me the exact car I was wanting. I brought up a concern about the car and he immediate got it into service to be dealt with so it would be at 100% for when I purchased it. Brent was 10/10 best sales guy a girl could ask for. The place was super friendly and I loved my experience shopping there. Thank you Brent and team I’m one happy customer!
Response from owner
June 24, 2025
Candice Thorp
I traveled almost 2 hrs to purchase my new car from Reuben Martinez. The extra time and effort made this experience so stress Free and Fun. I couldn’t be more excited to show off my new Traverse!!! Thank you so much!!
Response from owner
June 23, 2025
Cathy Baker-Snitgen
Just want to give Michael a shout out for all his help and assistance in getting me in my 2025 Colorado Trail Boss. I love this truck and appreciate everything he did for me!
Response from owner
June 23, 2025
Jeanine Eno
My husband and I always shop Shaheen Chevrolet for all our car needs. We just purchased a 2025 Trail Boss Truck and couldn't be happier with the price and our purchase. We will always shop here for our car purchases. We worked with Cam for our final sale and he did a fabulous job from start to end.
Response from owner
June 20, 2025
vanessa cloyd
I had a great experience from start to finish. I like that Cody listened to what I wanted and did sell me hopes and dreams. Great to talk to in between endless waiting plus my daughter got the smell good popcorn according to her. I’m very please with my new 2025 Black Equinox and if I had to do it all over again I would definitely with Cody of course =).
Response from owner
June 18, 2025
Debbie S
We love our new 2026 Equinox! Doug Matthews was an excellent source of information and assistance in handling our purchase. Thank you!
Response from owner
June 13, 2025
Cheryl DeMichiel
My husband and I recently purchased a 2025 Chevy Suburban from Shaheen Chevrolet. The sales transaction and the entire process was truly impressive, very professional. The entire staff and team at Shaheen did an outstanding job, thank you...
Response from owner
June 9, 2025
Candice Morrison
I have used this dealership for over 20 years. Always excellent service. I worked with Roger Hicks, Eric Pardo and Kevin Simpson. Always kind and knowledgeable. Purchase many cars from Shaheen. Service department is excellent! I would recommend a Shaheen experience to anyone! Thanks guys I love my new truck.
Response from owner
June 9, 2025
Michael
Brent Cram was amazing in helping myself and my fiance when we had problems at another dealership. Brent went above and beyond to help us get the vehicle we wanted. We highly recommend, and will recommend him to others. .
Response from owner
June 6, 2025
Kaylee L
Very easy experience. Called ahead, and walked in the same day to look at a car I thought I wanted. John was able to find a model that fit 95% of my wish list, and then provided options to make it 100% my dream car. Financing was smooth and easy. Sales tactics? Absolutely, but not pushy and very respectful. I am quite happy with the experience and I love my new Traverse!
Response from owner
May 29, 2025
Savannah Dottery
I had the best experience with John Korrey when purchasing my Chevy Malibu! Thank you so much for making is such a smooth process!
Response from owner
May 27, 2025
Lynn Johnson
Rob Lucas was great! He found me the exact 2025 Trailblazer RS that I wanted. He was courteous, professional and helpful from start to finish. I could not be happier! I highly recommend Shaheen Chevrolet and I believe Rob Lucas is the cream of the crop.
Response from owner
May 19, 2025
Jeff Rouse
I had a GREAT EXPERIENCE with Shaheen Chevrolet. My salesman was Bryson Mitchell, he made my purchase of a new truck simple and easy. I would recommend if you're in the market for a new truck or car to ask for Bryson as he will take care of you.
Response from owner
May 19, 2025
Kristopher Hawley
Went to get a new truck here for my first big purchase. Went out to look at the one I was thinking of getting and Spence came out and greeted us and was very friendly and cool throughout the whole process. He made the experience a great one for me and I appreciate it!
Response from owner
May 12, 2025
Randy Hoyt
We had the chance to work with Carl Spencer when buying our 2025 Equinox, and honestly, he blew us away! Hands down, he’s one of the best—if not *the* best—salesperson we’ve worked with in the last 40 years. Laurie and Randy
Response from owner
May 7, 2025
Terry Pierce
Michael made my buying experience a very easy process. My 3500 HD is all the truck I will need. Great working with the crew at Shaheen for the second time. Highly recommend Shaheen for your buying experience!
Response from owner
May 5, 2025
Saige Beckler
Robert Beckwith set a wonderful hook & I almost got away. Couldn’t be more pleased with my purchase from Shaheen Chevrolet along with proper guidance & showing from Rob. 10/10 would recommend.
Response from owner
May 1, 2025
James Gonzales
Just bought my first new vehicle in 25 years from Larry Broughton at Chevrolet Cadillac and I could not be more pleased. He found me exactly what I was looking for and made the whole experience seamless as possible even with trading in my car. I would recommend both the dealership and especially Larry to anyone. For reference this is my 5th car from Larry, he definitely inspires customer loyalty by the way he treats his customers. Thank you again Larry for treating my wife and like family
Response from owner
April 29, 2025
Carrie Ross
We purchased a new vehicle and worked with Logan W. Highly recommend him and he went above and beyond to make sure we were taken care of.
Response from owner
April 25, 2025
ldwalton75
I recently purchased a brand-new Chevrolet Traverse Z71 from Shaheen Chevrolet. Unfortunately, my initial experience was less than ideal, as I felt ignored by the sales staff during my first visit. When I returned to take possession of the vehicle, I noticed a scratch on the front bumper that had not been there during my test drive the previous day. Jeff, a sales manager, incorrectly stated that the scratch came from the manufacturer. That said, Taegan Hoffman was the saving grace of the entire experience. His professionalism, transparency, and genuine dedication to customer service were outstanding. Taegan made me feel valued and supported throughout the process. Moving forward, I hope Shaheen Chevrolet takes steps to ensure that all staff are trained to respect every customer who walks through the door—regardless of appearance or assumptions. Every customer should feel welcomed, not judged, and as though they are the only customer in the showroom. Creating a consistently inclusive and attentive experience will only strengthen Shaheen’s reputation and customer relationships. If you're in the market for a new vehicle from Shaheen, I highly recommend working with Taegan—he truly goes above and beyond.
Response from owner
April 21, 2025
Tony Sandoval
My wife and I had the pleasure of working with Sales Rep. Jake Haner for about a month and a half, stopping in no less than 4 times and blowing up his phone about 100 times, all while he tried to find the perfect new vehicle for me. To say that I’m particular, and hard to please is a massive understatement. After all, this would be my first NEW car purchase. Jake braved winter conditions while he was sick, to clean off a vehicle for me to drive. This was so I could get a feel for the ride of a truck that we both knew I wasn’t going to purchase. I felt bad about this and told him I’d come back another time but he refused and said let’s go for a ride. I was sold on the 3.0L Baby Duramax. In this process we found a vehicle at a different dealership in Illinois; so I made a down payment. The driver who fought through traffic to Illinois to pick up the vehicle noticed that it wasn’t in as good of condition as they said it was. Not all dealers are trustworthy if you can believe that. Jake protected me from buying a vehicle that he knew I wouldn’t be happy with and they left that car behind where it belonged. We were able to use the down payment on the new vehicle but only after multiple failed attempts at trying to get the perfect one that I wanted from other dealers. Realizing that my dream to own my first new truck/Tahoe with a diesel engine was coming to an abrupt end I started to feel helpless inside and give up. When all of the sudden the impossible happened and GM had 0% financing for 2024 Tahoes. It’s as common as seeing an albino jaguar in the wild. So my wife and I quickly went to work and we found a Tahoe right under our noses at Shaheen. Jake was able to subdue the competition for this highly sought after diamond in the rough, until I could drive the HC Tahoe 6.2L V8. Wow was it an impressive ride and it had all of the features that my wife and I had agreed upon (minus my desire for a diesel engine). We both loved it and the rest of the purchase was as easy as pie. They (Jake, Troy, & Lenny) made sure all my questions were answered and Jake even followed up to see how the new Tahoe was working out for us. I told him “My wife loves her new ride! And I’m beginning to enjoy driving her car. If you made it this far I’ll tell you that I’m going back to Shaheen and only working with Jake when the time comes for my wife to get a new vehicle. They looked out for us and were patient with us during this endeavor. I won’t go anywhere else and I’m referring everyone to Jake.
Response from owner
April 22, 2025
John McDonald
After our car was totaled, we stopped by Shaheen Chevrolet to look at a 2025 Equinox, that is when we ran into Rob Lucas. Rob showed us exactly what we were looking for and at our price. No hard sales push, just showing us what we wanted to see. The whole thing went smooth and we were plated and on our way in no time. Way to go Rob and the entire Shaheen team. John and Mary Jo McDonald
Response from owner
April 21, 2025
Em Rock
Brent is absolutely amazing! Everyone at Shaheen Chevrolet were incredibly helpful, nice, and very kind. They listened to my needs and wants and made it their mission to help me find exactly what I needed. Highly recommend!!!
Response from owner
April 21, 2025
JJ Legacy
It was very nice and pleasant. John was a great sales representative and was very knowledgeable on the vehicle I wanted and he really helped me get what I wanted.
Response from owner
April 16, 2025
Lena Wyeth
I was greeted with a smile, and my paperwork was already organized and ready to be signed thanks to Troy Andrews and Jordan Schmaltz. Troy did a lot of the work beforehand, finding me the truck of my dreams. One of my big requests was "a girl color". Troy sent me a picture of the Snowdrift Metallic Colorado, and I had to have it. He took the time to listen to my requests, and he delivered with this one! The truck is beautiful!
Response from owner
April 14, 2025
Ashley Gutierrez
I worked with Troy and Brent to get my new car. They were amazing!! Super friendly and very easy to work with. I would highly recommend them for your next vehicle!
Response from owner
April 11, 2025
Frank S Ravitch
Derrick was great and quickly got me the information I needed to make a decision. He is the main reason I ended up going with Shaheen and the Equinox. In fact, he responded to my emails faster and with more detailed information than the salespeople from any of the other brands I was interested in (Subaru, Mazda, and Volkswagen) so when I came in to the dealership to look at the car I already felt a connection to the dealership. Once I decided on the car and we began the process of final negotiations and signing the whole team was great,
Response from owner
April 1, 2025
Daniel Hassett
Purchased a 2024 Sierra from Dave Trevor yesterday. The overall experience was stress free and very easy. Dave and his associates were very informative and proficient throughout the entire process. Most of my dealership experiences have been stressful and seeming secretive as though they were always hiding something.The Shaheem sales team provided a very positive experience while providing great value. I highly recommend Dave as the man to handle your next car purchase.
Response from owner
March 31, 2025
Michelle Sheren
We worked with Spence when buying our new car. He was an absolutely great salesman and went above and beyond to give us a positive experience. We felt very comfortable working with him throughout the entire process. I highly recommend Spence if you're thinking of buying a car at Shaheen.
Response from owner
March 26, 2025
Wendy Douglass
We can’t recommend Spence enough! My husband bought me a 2025 Equinox and he liked it so much I decided to buy him one two days later. Great experience, Spence was wonderful to work with! We’re already talking about coming back with our daughter so she can buy a car from Spence. Thanks again!!!
Response from owner
March 20, 2025
Nick Douglass
Great experience from start to finish! Will definitely be back to buy again! Spence was great!
Response from owner
March 20, 2025
Marlene Allie
Thank you Erick Pardo for the awesome help in the purchase of my vehicle
Response from owner
March 18, 2025
Chloe FUNSCH
He did not do us wrong. He was super nice. He was understandable and he worked through it with us and he said that he wouldn’t wanna put us in a vehicle that was not be safe so he helped us picked the safest truck. He is really good and his name spence and he is new but he knows what he is doing. I have his service 10 out of 10.
Response from owner
March 17, 2025
Sheryl Anderson
I had the pleasure of buying a new car with Spence!! He took amazing care of me & I am loving my new car!! I highly recommend for any help you need with the purchase or a car!!
Response from owner
March 6, 2025
Keith Rogers-Hempsted
Tim Odekirk at Shaheen Chevrolet is AMAZING! He just helped us buy a 2025 GMC Sierra, and it was the easiest and best experience ever. Tim has sold us many vehicles over the years, and every time, he makes the process super simple and fun. He is really friendly, knows everything about cars, and always finds us exactly what we need. If you need a car, go see Tim! He is the best, and you will leave happy every time. Thank you, Tim and Shaheen Chevrolet, for another awesome experience! 🚗🔥🎉
Response from owner
March 13, 2025
Josh Wilde
Everyone was great and really professional during the sale. Tim was able to quickly find exactly what I was looking for. He had everything ready so I could get in and out with my new car. He also took the time to make sure I had everything I needed and was comfortable with the car and transaction.
Response from owner
March 12, 2025
Jeanni Trimmer
I went in monday evening to browse for a car. Thanks to Spence who listened to me and stayed late to help me 1, about what I liked. I left the next evening with my new car, he was awesome throughout the whole process . Thank you to the team of people who worked with me!
Response from owner
March 13, 2025
yOuBrad Burley
Dave Hanna did a great job finding a vehicle for my daughter, he was patient and took his time to get exactly what she wanted and explained her first buying experience. She was very excited and appreciated all he did for her as was I. If anyone wants a great sales professional I recommend Dave Hanna.
Response from owner
March 11, 2025
Vindici Jackson
John Rausch made my first new car purchase very easy and comfortable. He did his very best to help me and explain everything I needed to know about the vehicle. He was very patient and understanding of what I wanted with a vehicle. So, kudos to John! When I purchase my next vehicle, I will be going back to Shaheen's and will ask for John personally. 😊
Response from owner
March 11, 2025
Rick Shafer
Just bought a new Malibu from Lenny Ezzo. He's very personable and his customer service is 2nd to no one. I will refer anyone looking for a new car to him. Funny side note; after leaving new my car with them to have leather seat covers installed, they gave me a loaner vehicle. The work was done a day early, which was great. In my way to return the loaner and pick up my car, there was a devastating fatal accident on I96. By the time I reached Shaheen, I was admittedly distracted and accidentally left my golf clubs in the loaner car's trunk. I didn't realize this until the next Sunday as I was preparing for Monday nights indoor golf league. I texted Lenny thinking I would not hear from him until Monday. He responded immediately, and said he would alert Jason Cords (GM?). When I called Jason Monday morning, he had my clubs in his office. I will forever be grateful and am committed to buying only from Shaheen from now on. THANK YOU LENNY AND JASON!
Response from owner
March 10, 2025
Jack Church
Had the best experience with Lucus. He was very knowledgeable and was able to answered all my questions. He keep me positive on the truck I hoped to buy, someone else was looking at the same truck ahead of me. It worked out. He wore out a pair of shoes running back and forth between dealerships. He was dedicated in satisfying the end result. When I’m in need for another car I won’t hesitate to work with Lucus again. Again very pleased with all the work he did for me to get the truck I wanted! 11 out of 10 rating. Excuse the dirt
Response from owner
March 6, 2025
Kathy Tobe
Everyone was very patient and helpful. Thanks Rob for finding the perfect car for me.
Response from owner
March 7, 2025
Michele Selden
Great to work with and went above and beyond to find the model we wanted at another dealer. Worked with William Mills and I highly recommend him! Their finance team was also great to work with.
Response from owner
March 4, 2025
Indra Adhikari
I recently purchased a 2025 Chevy Trax from Shaheen, and the entire buying process was smooth. My salesperson, Michael Hernly, was very helpful and made the experience better. I’m satisfied with the service and my new car.
Response from owner
March 3, 2025
Jennifer Nobach
Matt P was very courteous and professional. And so easy to work with. Would recommend both the company and Matt to anyone looking to purchase a vehicle.
Response from owner
March 3, 2025
Nathan Peabody
My wife and I stopped in to look at a Silverado that was listed online. Jordan did an excellent job showing us the truck and explaining all of the features. My wife always gets nervous at dealerships and Jordan made sure to carefully walk her through the process. We couldn’t be more happy with our purchase. I’ll be sure to give Jordan a call for our next vehicle purchase!
Response from owner
February 28, 2025
Alexis Wood
I just recently had the pleasure of purchasing a 2025 Trax RS, Spence was my salesman. I can’t recommend him enough! I came in knowing I wanted a Trax and he said alright let’s test drive one to make sure it’s really what ya want. I told him the specs that were my must haves and he found me the perfect match! If you’re looking for a new car Spence is the guy!
Response from owner
February 28, 2025
Zach Ansmits
Zeke was a phenomenal salesperson. Very personable and allowed us to voice our wants and needs without pushing too much. He was very enjoyable throughout our whole visit and very knowledgeable. Thank you for allowing to purchase our new amazing truck.
Response from owner
February 27, 2025
Precious Gist
Will was amazing, he helped me get a car that I LOVE. He actually listen to my story about previous vehicles I had. So he was real focus on helping me get the right vehicle. Thanks for all his help it is very appreciated!
Response from owner
February 25, 2025
Barry Lloyd
First vehicle purchased from Shaheen was a 1971 Impala when the dealership was located on Michigan Ave. Great service then and once again last week with the help of Jack, Matt, and Dave. Shaheen has been a pillar in the community for decades with a wide selection of quality vehicles. Congratulations Shaheen team on your long standing success!
Response from owner
February 27, 2024
illmaticAK47
Great service! My salesman Timothy had me set up in my new car in no time! I'd recommend Shaheen if you're seeking a new Chevrolet!
Response from owner
February 14, 2025
Frank MAgiera
Emily was a fantastic sales person walked in. She helped me figure out the vehicle that was just right for me and set up an appointment to come in to do the deal which was fantastic. The downside to that was had to wait to close on the loan an hour past the time that my appointment was that’s the only downside that I found with the dealership other than that everything was perfect
Response from owner
February 12, 2025
Nicole Ellis
Lucas Ejak was AMAZING!! I originally had appt w someone else. He checked and came and helped me right away. He could sense I wanted to be in, out and done. He did just that and went above and beyond for more!! I did not have to really do anything, he handled it all!!! Very smooth, fast, prompt and he remained very polite, fun, and extremely knowledgeable!!! You can tell he truly cares about his customers and we aren't just numbers to him!! Very nice young man and I hope he's blessed beyond belief for all he does. He strives to do and be better, that goes a long way!! Especially in today's world. I will definitely go back to him and recommend anyone who is looking for a new vehicle to him!! Definitely an enjoyable experience!!
Response from owner
February 7, 2025
brigitte pricco
Lenny Ezzo and Chris Davis were both great to work with and made the process so easy. They were both so helpful, knowledgeable, and honest. I would recommend anyone looking for a new car to go to Shaheen Chevrolet.
Response from owner
February 4, 2025
gearstrip76
Lenny Ezzo at Shaheen hooked me up with a very nice car. Easy transaction,very convenient and friendly experience. He brought the vehicle to me test drive and sign the papers. Awesome.
Response from owner
February 12, 2025
NeekaRae29
John Rausch was such an incredible salesman! I sold my car to you guys through John in December 2023, and he was able to help me out a lot with that! This purchase this year (Jan 2025), he took care of me the best way he could as far as discounts and such! Truly a good man and very thankful for him and his dedication to taking care of the customer. He also is the type of person to have genuine conversation with you, which ultimate builds trust and relationships! 10/10 service! COMPLETELY SATISFIED
Response from owner
February 3, 2025
Cracker
Great service from Jacob Schmaltz and everyone at Shaheen Chevrolet during my auto purchase
Response from owner
February 3, 2025
Chandler Cheeks
Rob Lucas is a great salesman. He helped me throughout the process of ordering the vehicle up to the final sales. Stayed in contact for updates as well.
Response from owner
February 3, 2025
Stacey LaRouche
I would strongly recommend purchasing a car from Matt at Shaheen Chevrolet. It was a straightforward, clear process. I felt all my questions and concerns were addressed. They have earned my business going forward.
Response from owner
February 3, 2025
Amanda Vollmer
We bought a vechile from here and Chris made the process super easy. He went above and beyond to find a vechile the fit my family's needs. Thank you Chris! We definitely will be buying another vechile from you.
Response from owner
February 12, 2025
Tammy Ward
What a great team at Shaheen! Griffin is amazing, and went above and beyond to get me the vehicle and payment I wanted. He and Shane made this such an easy process. And Nichole was so kind even though it was the end of the day. If you're looking to purchase or lease a new car, this is the place to go! I absolutely love my new Equinox!
Response from owner
January 30, 2025
courtney frank
After several disappointing experiences at other dealerships, I was referred to Will, and I’m so glad I was. Will was incredibly patient, attentive, and went above and beyond to help me find the perfect vehicle. His exceptional customer service stood out—he was flexible and accommodating with any changes or new requests I had along the way. Unlike the typical pushy salesperson, Will created a warm, welcoming experience that truly felt genuine. If you’re in the market for a new or used car, I can’t recommend this dealership and Will highly enough!
Response from owner
January 27, 2025
courtney frank
After several disappointing experiences at other dealerships, I was referred to Will, and I’m so glad I was. Will was incredibly patient, attentive, and went above and beyond to help me find the perfect vehicle. His exceptional customer service stood out—he was flexible and accommodating with any changes or new requests I had along the way. Unlike the typical pushy salesperson, Will created a warm, welcoming experience that truly felt genuine. If you’re in the market for a new or used car, I can’t recommend this dealership and Will highly enough!
Response from owner
January 27, 2025
Craig Rush
Chris Paulik is awesome! Was able to work a great deal on my new 2025 Chevrolet Silverado High Country in some of the coldest weather Michigan has seen in a long, long time. Great team to work with and highly recommend if you are looking for something different to drive.
Response from owner
January 23, 2025
Kaitlyn Coffey
I had a great experience working with John Korrey! He is who I purchased my vehicle from and really listened to what I was looking for. Everyone in the building was very friendly and welcoming!
Response from owner
January 23, 2025
Ruby Eubank
Came to shaheen to buy a new car. Jordan in sales helped us tremendously. He was very personable and answered all our questions. Would come here again and recommend him to others
Response from owner
January 21, 2025
Tony Gervasi
Theresa Green helped me find an awesome vehicle. She was very polite, and very helpful in finding the right vehicle for me for the right terms. Shaheen will definitely be my goto dealer, even though I live an hour away. Thank you Theresa, David, and Kelli.
Response from owner
January 20, 2025
Alixandra Wissinger
Zack and the team were absolutely amazing! They work with you and truly believe in finding the best vehicle for you and your checkbook! I love my new Traverse and all the features; which Zack took time to make sure I knew how to use and that everything was set up before letting driving off! Not my first rodeo with dealerships/leases/purchases, but by far the best experience I’ve had. I would recommend them as a first pick. If they don’t have it, they can get it! You wont be disappointed.
Response from owner
January 15, 2025
Kaitlyn Peacher
My fiancé and I found ourselves at this dealership after getting work done on my equinox, I hadn’t been having the best experience with it. After driving the new equinox it still just wasn’t a good fit. We came back the following day and Tim hooked us up with this amazing truck, my fiancé and I now have matching vehicles, different colors of course. I HIGHLY recommend going to Tim, he’s very trustworthy.
Response from owner
January 14, 2025
Clarissa Vang
We had the pleasure of working with Griffin. He was amazing from start to finish. He went above and beyond to ensure that we had a great experience and met all of our wants and needs when it came to purchasing a new car. I will absolutely be a loyal customer to Shaheen and refer all my friends and family to them.
Response from owner
January 13, 2025
shane ohearon
Purchased a new 2024 chevy colorado zr2. Zach was great to work with no nonsense and right to business. He was able to get me the truck I wanted at the price point I needed to be at. Great guy amazing dealership. Already looking to grab a Silverado!
Response from owner
January 13, 2025
Mark Krieger
My wife Lori and I had a great experience when purchasing our new vehicle. Our salesman Zack Fouts was friendly and informative, but not pushy. We purchased two vehicles this past summer, one from Shaheen Chevrolet and one from another dealership. We wanted to get both from Shaheen, but the other place wouldn't dealer trade the vehicle. The difference between the two was night and day. Shaheen's sales and service have been great. I can't say that for the other dealership. Thanks to all at Shaheen for everything. Mark Krieger
Response from owner
January 9, 2025
Suzanne Enquist
I picked up my 2025 XT5 Sport on New Year’s Eve. The weather was miserable, but the car was worth the wait. Shaheen Cadillac, and Roger Hicks put in a lot of extra effort to find what I wanted, including the black wheels. Thanks, I love it 🥰
Response from owner
January 7, 2025
Diana Gilliam
From the moment I walked in, everyone was very nice and helpful. My salesman, Tim Odekirk, was very friendly, knowledgeable and patient. He walked me through each step of the process and made it very easy, to buy my new 2025 Equinox. I will definitely recommend Shaheen Chevrolet, to anyone interested in getting a car.
Response from owner
January 6, 2025
Tara Kollar
Jordan Schmaltz was an excellent salesman to work with! He understood my needs in a vehicle, he was very knowledgeable and easy to talk to. We also appreciated Tony and Ryan staying over an hour after closing time to complete our paperwork since we started our purchase process later in the day than we anticipated.
Response from owner
January 6, 2025
Jackie Dominguez
If you're looking for a new car, I would highly recommened Shaheen Chevrolet. Brent was super helpful, patient, and informative. He made my first car buying experience easy and stress free. 😊 I love my Chevy Colorado and will definitely be coming back for any future car needs.
Response from owner
January 3, 2025
Chad Stewart
I purchased my 2024 Chevrolet Traverse a little over a week ago. Hats off to Zack Fouts and all the crew at Shaheen Chevrolet. A+ Customer Service was evident from their first contact, through the purchase and follow up call. They even had my vehicle delivered Christmas Eve morning.... Wow! Friendly smiles...no sales pressure...seamless transaction. I highly recommend Zack Fouts and Shaheen Chevrolet.
Response from owner
December 31, 2024
Michaela Weaver
Shoutout to this dealership, Bryson, the Tire guys & the service here!! Had the BEST experience looking for my new whip! And they helped me with any issues I had. Can’t thank this place enough!
Response from owner
November 25, 2024
Laura Parker
This dealership is easily the best dealership in the Lansing area. The staff here were friendly, helpful, and knowledgeable!!! They helped me out of an unpleasant situation and set me up with a reliable vehicle to drive. Griffin, worked hard to figure out a solution for me and made sure I chose the best vehicle for my financial situation and lifestyle. The GM and other administration team members also heard about my unpleasant situation with another dealer and were extremely helpful.
Response from owner
December 2, 2024
Christine C.
Logan, Shane, and Dave B. All deserve some recognition. These three gentlemen went above and beyond to make our family feel welcome and comfortable while shopping (and purchasing) a new family vehicle. If you are in the market for a new vehicle, please go and see Logan at Shaheen. 10 out of 10 recommend. I will never do auto business anywhere else (yes, we shopped around). Even 2 weeks after our vehicle purchase, I feel comfortable enough to call Logan for any questions or concerns. -Christine C.
Response from owner
November 27, 2024
Jen Becker
I've bought two vehicles from John Korrey this year and he's honest, trustworthy and knowledgeable! Everyone else I've encountered at Shaheen have been wonderful as well! Thank you for everything!
Response from owner
November 25, 2024
MacKenzie Burgess
Worked with Timothy Odekirk to buy my 2025 Blazer today and he went above and beyond to get me the exact car I wanted which involved getting it from a different dealership same day. He was also very likeable and had a good sense of humor. Would highly recommend him to anyone.
Response from owner
November 22, 2024
Eva Pitawanakwat
This is the best dealership I’ve been to, got my mother a vehicle for her birthday, Timothy Odekirk was such a huge help!! He went above and beyond for my family and I:) there wasn’t any pressure and he took the time to find us what we really wanted. I recommend this place 100% and I’ll be back again for my second vehicle.
Response from owner
November 21, 2024
Zachary Curtis
We just bought a 2024 Equinox and are very pleased with the vehicle and level of service throughout the process. The Sales Professionals, Jake and Troy , were efficient and to-the-point, and the Business Manager (Ryan) made completing paperwork easy and transparent. I will visit Shaheen again in the future
Response from owner
November 7, 2024
Edward Messing
Extremely happy with the folks at the dealership. Cody Moore was very helpful and made the whole process as painless as possible. He has been in contact to assist with getting the new car setup, as well as assisting with any questions and making sure registration and insurance are properly transferred over. Highly recommend them for their top notch service.
Response from owner
October 31, 2024
Dawn Holmes
I purchased my 2025 Chevy Trax a week ago and couldn't be more pleased with our Sales Rep Reuben (thanks for being amazing at your job), and everyone else involved. You've all made me so happy with the customer support and the help in finding my perfect car and answering all my silly technology questions, lol. I love love love the color, marina blue, and get compliments on "Maria" every day. We'll definitely be staying with Reuben and Shaheen for future car needs, so thanks so much! Dawn
Response from owner
October 28, 2024
Tony
Natalya was great to work with. She helped us get a new vehicle for our growing family and guided us through the process, including a trade in. Our new Equinox EV is great. Would absolutely recommend working with!
Response from owner
October 22, 2024
Kathleen Hansen
Super happy with the customer service! Everyone was super friendly! This place is not afraid to go the extra mile for their customers!! And Griffin is a rockstar for helping me literally from start to finish!! Thanks so much 🫶 I fell in love with this beautiful car… her name is Babe the Blue ‘Nox 🚙 Thanks Shaheen Chevrolet!!
Response from owner
October 14, 2024
Wallace Woodman
We just bought our second car from Sam Eddy at Shaheen. We had an excellent experience. He went above and beyond to help find every dollar of rebates and discounts available to help getting our price down, as well as getting us above top dollar for our trade. The truck we traded in was the same model as the new one, except older. The accessories, such as, bed cover and running boards were the same size. He had the service department remove my old ones and reinstall them on my new one, saving us literally a couple thousand dollars. Thank you for all of your help.
Response from owner
October 14, 2024
Da Geezer
I would like to take a moment to commend Shaheen Chevrolet and their employees for a job well done! Both of my current vehicles have come from Shaheen. Any service I've had done, as well as collision repair, and oil changes have been excellent. A special shout out to Jeff Cords, Jason Cords and Brent Cram. They have all been exceptionally kind and helpful. Timothy W. Tunks
Response from owner
October 10, 2024
Jack Cords
Very pleasant experience. Let me start by saying I was looking for a very specific Blazer RS, they spent 3-4 days searching and found one 260 miles away. Contacted me and said they could go pick it up. Two days later I'm in signing papers and on my way home. Kept me informed and no pressure. That's why I keep going back. Thanks Shaheen and staff!!
Response from owner
March 9, 2021
chelsea friend
Great experience! The process was easy, quick and stream lined. Richie was fantastic to work with. I would recommend him to anyone. Ryan made the financing simple and pressure free. I love the vehicle I purchased.
Response from owner
October 7, 2024
Sue Voss
Salesman Sam Eddy was wonderful to work with. The whole experience was professional and fast. Sam was very patient with me and made sure I understood all of the features of my new vehicle before leaving the dealership. I will definitely be referring him to anyone who is looking for a new vehicle!
Response from owner
October 4, 2024
Allison Jackson
I’d like to thank Brent Cram for getting me settled into my new 2025 Chevy Equinox! The process was simple, easy and fast. Brent really took the time to go over details of the SUV, making me comfortable driving it leaving the lot (it does have a new transmission shift lever).. very different from my previous 2021 Equinox. Brent got exactly what I wanted! Thanks Brent!!!!
Response from owner
October 3, 2024
Rosendo Reyes
It was a pleasant experience, selecting a 2025 equinox RS. The salesman was very thorough, informative, and very helpful In responding to all of our questions for us to get the best vehicle and associated options. We highly recommend Shaheen Chevrolet and especially our salesman Mike Hernly.
Response from owner
September 25, 2024
Anthony Garth
I had the pleasure of working with Tobbie Lansdell (forgive me if I misspelled) . He was great . Extremely knowledgeable about the vehicle I purchased inside and out ! A 2025 Chevy trax . One week in I’m loving the car and everything about it compact size great gas mileage overall one of my proudest purchases of my 32 years on this earth . Tobbie let me know all options available but never pressured me into getting things I didn’t want , just to line his pocket . A true master of customer service , I left feeling like I got the best deal I could have got and will be back in 5 years to purchase a new vehicle . Also set me up with Gabrielle to have my windows cleaned inside and out of the vehicle . Gabriel was great had good conversation and went above and behind and even took a minute and a half to quick vacuum the car out . Overall very pleased with my experience at Shaheen Chevrolet will personally be telling all friends and family about my great experience with Tobbie he is definitely a staple in the sales team great job Tobbie !
Response from owner
September 23, 2024
Nancy Hummel
We bought a new car from Emily Shaffer and I would highly recommend her! She made buying a new car a pleasant experience! She was very knowledgeable about everything and explained everything so we could understand. We couldn’t have asked for a better experience!
Response from owner
September 20, 2024
Mollie Muncaster
We worked with Rob McComb to help us buy our Chevy Equinox EV! It was a fantastic experience! Ron's customer service is unmatched as he really cares for his clients and will go above and beyond for them! The rest of the team at Shaheen Chevrolet were also wonderful especially Dave Bonotto who we worked with to sign our lease papers. We look forward to being Shaheen customers for a long time!
Response from owner
September 19, 2024
Meghan Waters
Working with Lenny to purchase my new truck was an excellent experience. I would highly recommend this dealership and working with Lenny to anyone, and in the future if I was ever looking to buy another vehicle, I would definitely return to Shaheen and work with Lenny again. From the first visit to the dealership to the day I purchased my truck, everything was seamless. We visited the dealership on Saturday and test drove a truck I thought I wanted. We took some time to think about it and look into insurance. On Sunday, we decided to go with a different truck with a few more options. Lenny was extremely helpful answering any questions during the process, the availability of texting with Lenny was very helpful with my work schedule during the week before I was able to return the the dealership for the final paperwork too. I was able to start the process Monday via phone/text with Lenny and I never felt rushed or pressured during the process. After making my decision on the truck I wanted on Sunday and not being able to get back to the dealership until Friday, I wasn’t worried that my truck wouldn’t be available by then after letting Lenny know that was the truck I wanted to purchase. Lenny had everything set and ready when we came in Friday to complete the purchase. A quick test drive Friday and on to paperwork! Working with finance was quick and easy as well, and thanks to Lenny we had no additional questions or surprises once we got to that point. I am completely satisfied with my purchase as well as the trade in of my previous truck and had a great experience through the entire process at Shaheen. We love my new diesel Trail Boss! Thank you!!
Response from owner
September 3, 2024
Amy James
I've bought my last 2 vehicles from Tobbie and was 110% satisfied and happy with not only the vehicle, but the positive atmosphere and genuine concern that everything was as perfect as possible with the whole process. Definitely recommend!
Response from owner
September 3, 2024
David Sixberry
We went after work to look at a new vehicle for my wife. Brent Cram came out to meet us. It was close to their close time of 6pm. He showed us several vehicles until almost 7:30pm. We went back Saturday and bought this beauty from with Brent as our salesman. It was a great experience and my wife is super excited!
Response from owner
August 12, 2024
Dario Hernandez
Emily at Shaheen was very helpful and made quick work of paperwork.and Nichole was great at explaining my finance and breaking everything down so I’d understand it better ! Also made it very convenient with my work schedule and worked around it to get me in my new truck as Quick as possible !!
Response from owner
August 5, 2024
Jen DeFore
This car was the second my family has purchased from Shaheen and we returned to the dealership specifically because our previous experience was excellent. This time was no different. Keith Walters was a wonderful sales associate: knowledgeable, patient, kind, and attentive to what we were looking for in a vehicle. He went above and beyond, and past closing time, to assist us, and we are thrilled with our car. Ryan Faber was a huge help when we handled financing and the details of our contract, also staying past closing time to assist us and taking the time to make sure we understood the details.
Response from owner
August 1, 2024
Eileen Thompson
We just purchased a car from Shaheen and our experience could not have been easier. Rueben was great to work with. I will always recommend Rueben and his team from here on out!
Response from owner
July 31, 2024
Mackenzie Present
We had a fantastic experience with Chris Paulik, not once but twice. He has helped us find exactly what we needed, the purchase went smooth, and he took the time after to walk us through all the details inside we weren’t familiar with. He also helped us move things from an old vehicle to the new one which was very helpful when we had two car seats.
Response from owner
July 30, 2024
Jim Mallinger
We went to Shaheen Chevrolet to look at Silverado 2500 trucks. There are other dealers closer but the selection at Shaheen was much better. We explained what features we wanted and there were 2 options on the lot. The salesman Robert Lucas was very professional, and did not pressure us at all in making our decision. We were trading in a truck and he offered us more then the Kelly Bluebook value. There was 1 option the truck we wanted was missing, but Robert was able to offer that option at a greatly reduced cost (dealer installed). The option was installed when we picked up the truck. This was out first purchase at Shaheen, but will likely not be our last. If you want a professional low pressure experience in buying a vehicle, Shaeen Chevrolet is the place to go!
Response from owner
July 29, 2024
N Sallie
I had the best experience working with John Rausch at Shaheen Chevrolet. He addressed all of my questions and went above and beyond to ensure I got exactly what I was looking for (trailblazer rs). His kindness and patience was greatly appreciated while providing ‘Superb’ customer service and timely responses. Thank you!
Response from owner
July 29, 2024
Lucas Rausch
I have bought multiple cars from John Rausch, most recently a 2021 Malibu and I love it. He was so helpful through the process and overall made it an enjoyable one. Will for sure be coming back to Shaheen.
Response from owner
July 26, 2024
Geneva Taylor
Tim Odekirk respects your time and money. He knows what he is doing and does it quickly. I appreciate his vast knowledge on purchasing a new car. I have been to many places to buy a new vehicle and due to Tim's phenomenal time management skills I will ONLY ever buy a car from him.
Response from owner
July 29, 2024
Cory Czaika
I had the best experience at Shaheen Chevrolet! My salesman Chris Paulik did an amazing job. I was trying to turn in a lease early and had to roll over that money into my new truck. I came to Chris and he tried everything to keep my payment where I needed it. It seemed like it just wasn’t going to work out, but yesterday Chris contacted me and asked me to come in and test drive a new truck and he was going to work on the numbers for me. I go in and test drive a 2024 Colorado and loved it. Chris had the price for me and I was amazed it was within my price range. We moved forward with the deal. The whole process went fast and Chris was professional and knowledgeable! I couldn’t thank him enough. I also have to give a huge shout out to business manager and Chris. They both help get me a huge deal on extras for my truck. If you need a great salesman go see Chris Paulik!
Response from owner
July 19, 2024
Kathy Dwight
Steve here, Matt P. was our salesman. Great experience, knew about vehicle I wanted and shared it. Very pleasant young man. I already passed his card on to a co-worker. Ryan was also very pleasant, and got me the best rate financing.
Response from owner
July 11, 2024
Lena Moton-Thomas
I purchased a new vehicle on Wednesday. John Rausch, the salesperson and David, finance they got me into a new vehicle without any problems. They were very knowledgeable. I will be going back to Shaheen Chevrolet for my next purchase. Yes, I will recommend them, also.
Response from owner
June 24, 2024
Jeffrey Smith Jr.
I purchased a 2025 Chevy Trax and had an absolutely great experience at Shaheen Chevrolet. Lenny Ezzo is a stand up guy and the best salesman on the lot. Not only did he make sure we got the exact car that I wanted, but he was patient in my decision making process which drew me to him instead of other dealerships that were very pushy. Matt Rubelman, Jack Van Pelt, Rob Lucas, Ann Bennett, and Nichole Krause were instrumental in helping me out with the sale as well and showed great care to my fiancee and I! The whole team at Shaheen is great, and the president Ralph made time to connect with me as well, before I drove off the lot. Great team and even better experience!
Response from owner
June 19, 2024
Courtney Beard
Updated Review: The team at Shaheen was responsive and exceedingly helpful in assisting us with the purchase of our new vehicle. We went in knowing what we needed/wanted, and Logan was able to deliver. This new vehicle has more features than our last purchase, so it was great that Logan was willing and able to sit and show us how everything worked. This is our second vehicle purchased from Logan at Shaheen, and it won't be the last. Original Review, October 2021: We were on the market for a new Traverse, and got to the point that we started cold calling dealerships to see if they had any on order that had not been sold. I left my information with Shaheen, and received a call back from Logan Willbanks that same day. Logan was great from start to finish, and even asked if I had a Costco membership so I could get additional discounts. When it came to financing they found us the best rate, and weren't too pushy with additional warranties, which was refreshing. This is our first time purchasing a vehicle from Logan and Shaheen, and it won't be the last. Highly recommend!
Response from owner
October 27, 2021
John Nevin
Love my new '24 Chevy Traverse! Michael Hernly was fantastic and helped us get the vehicle as soon as possible. He was super knowledgeable and answered all of our questions patiently. Best looking car in the Costco parking lot!
Response from owner
April 10, 2022
Kimberly Bennett
Thank you David Hanna for all your help with my 2018 Chevy Equinox! I absolutely love this vehicle. My family will definitely be back. I appreciate all your help 😊
Response from owner
May 13, 2024
Lois Hunt
My experience with Shaheen Chevrolet was awesome! From Aaron Carter in Sales and David in Financing the procedure was smooth and no surprises. I was shocked that buying a vehicle could be so stress free and even fun. I love my new ride. Thanks again for your kindness, patience and for listening to my needs. You both are an asset to Shaheen and the BEST.
Response from owner
May 6, 2024
Heather Vaughn
Aaron was efficient and punctual, just like we prefer. We already knew the year and model of vehicle we wanted and we got a fantastic deal! The vehicle on the website was exactly what was shown. He had great follow-up, ensuring we were familiar with all of the technology and software of the vehicle. It was a pleasant, quick experience. Vehicle exceeds expectations.
Response from owner
May 6, 2024
Jim Doerstler
A very professional and accommodating dealership. I came from over 200 miles away to buy a specific appointed truck. We were treated like a local customer who had dealt with them for years. The sales person & sales staff were totally focused on our satisfaction. They deserve the highest rating for sales & service.
Response from owner
May 6, 2024
Cindy May
I went to meet with my salesman Logan Willbanks and when I walked through the sales door I was greeted by a gentleman who made sure I was taken care of by someone and he asked if he could get us water or coffee which to me made me have the feeling that they really care about their customers. Logan was very knowledgeable and understanding about what I wanted and we got everything done very quickly. My vehicle is beautiful and exactly what I wanted. Logan also helped explaining all the features inside the car and hooking my phone to the car for me which I thought was pretty neat. Logan in my eyes is a very good salesman who makes sure you are satisfied and understand everything about your new vehicle, if you have any questions after you leave he says to call him and he will help you out. I am very pleased with buying my new vehicle from Sheehan Chevrolet and would recommend them to anyone.
Response from owner
May 3, 2024
Nicole Boyd
My daughter who lives in Texas came home for a visit and to explore her options of car ownership. Christopher Paulik was the only salesman in the Greater Lansing Area to take the time to help her. We were so impressed with his customer service and attention to detail. My daughter took the plunge and purchased her new Chevy Blazer here in Michigan! Christopher was fantastic and helped make arrangements to have it sent to her home in Texas! It was shipped on Monday and she received it on Wednesday! To make this experience even better, I also walked away with my dream Jeep Rubicon! I had mentioned we were Jeep lovers and already owned one. He took the time to show me an amazing vehicle that I instantly knew I needed in my life. He was amazing to work with and hands down the best car-buying experience I have ever had! Christopher and the team at Shaheen Chevrolet made all our dreams come true!
Response from owner
May 1, 2024
Dave Worthington
Shaheen Chevrolet hit a "home run" again for me in OUTSTANDING CUSTOMER SERVICE. I just completed my 2nd Shaheen purchase of a 2024 Trailblazer. Reuben Martinez showed his professionalism once again by answering my questions quickly and honestly and assisted me in trading in a car and driving out in my new Trailblazer in under 2 1/2 hours. Great stuff, Shaheen! Your vehicles and service, and Reuben, will bring me back every time!
Response from owner
April 30, 2024
Dione Peña
Every interaction I had with Shaheen was positive. Aaron Carter is a fantastic salesperson and went above my expectations to get me into a 2024 Equinox. I appreciate the quick and easy process from the initial test drive to financing to the final new vehicle walk-thru. I highly recommend Shaheen Chevrolet, and especially Aaron Carter.
Response from owner
April 30, 2024
Jeremy Shank
My wife and I drove up to Shaheen to look at a Suburban. We were greeted immediately by John Korrey. He Brought up the Suburban for us to drive and immediately looked over our trade-in. The process was very smooth. They were asking a great price and John gave us a fair trade in. Couldn't have asked for it any other way.
Response from owner
April 22, 2024
Kim Kapp
We had a great experience at Shaheen with Bryson and David. Bryson was incredible to worth with. Easy to talk to, professional, friendly and very knowledgeable. I have a lot of car buying anxiety and he made the process easy and painless. David also was great to work with. We were planning on buying my old lease but David encouraged us to look at other options. Bryson did a great job making it happen and we are so happy with our new Equinox. We appreciated all the time and effort to get us the best vehicle and deal.
Response from owner
April 22, 2024
Andrew Morrissette
I’ve been seeing Shaheen everywhere in EL and figured this was the spot to look at Chevys and their lot is HUGE. Came in wanting to check out the new 2024 Chevy Traxs. I was looking for an SUV that wasn’t so big like an equinox+ and was very budget friendly, but was worried this might be too cramped like a suburu crosstrek. There was only one demo on the lot as they were getting sold out the second the arrived. Rob was great and didn’t go through numbers, or financing etc before actually letting me look at the vehicle and test driving it. The car fit me like a glove! He was super relaxed and didn’t pressure you into buying anything or pressure you towards a certain vehicle, which I experienced at the previous dealership I was at in the area. Afterwards we went through the process of seeing what was available (with the colors and trim I liked) and when it was available and seeing if I needed to be on a waitlist. Rob went above and beyond seeing where the actual freight was and it showed instead of the vehicle just leaving GM that it was delivered that day, so I was able to forgo the $500 hold and get the car the next day! Rob even texted me pictures of the car when the car actually arrived from the pre inspection site! And when it was time to pick it up he showed me it first before doing paperwork and afterwards showed me all of the features/ where everything was on the car. So overall Definitely a great experience getting my first new car. Out with the 15+ year old cars and in with this new baby!
Response from owner
April 17, 2024
Javier Duarte
It was a very nice experience. The sales consultant, Ken Vanderford, was very pleasant, professional, and helpful. He worked with me to help me find the vehicle I was looking for. I highly recommend Ken to anyone looking for a vehicle. The only thing I did not like was the 9.09% finance interest rate. I thought the finance manager would work with me to find the lowest interest rate possible like other dealers do.
Response from owner
April 17, 2024
Connie Whipple
I am not usually one to write a review, but I want to express how great of an experience I had with my salesman, Tyler Howe, at Shaheen in Lansing. I ordered a Chevy Trax, to my liking, about six months ago; it was a long wait. Tyler kept me updated about the whereabouts of my new Trax, and along the way, he ensured I was doing what I needed to with my current lease. When my car reached Lansing, Tyler got me in the same day, walked me through the buying process, and eased my mind the entire way. The day my car was delivered to Lansing, I took ownership. Tyler helped make this day possible, helping me build the perfect vehicle from start to finish. I couldn't be happier with Tyler and his patience with me. When I got my car, we sat in it, and he went over everything with me; he was very knowledgeable about all my new car's gadgets. From start to finish, the entire process was seamless and stress-free. The paperwork was quick and easy, and I drove off the lot feeling confident and excited about my new purchase. If anyone is in the market for a car, give Tyler Howe a shout. He goes above and beyond and makes the experience a great one. I am truly grateful for having had the opportunity to have him guide me through my car-buying journey and create such a positive experience. I look forward to many happy miles in my new Trax.
Response from owner
April 15, 2024
Courtney Caltrider
Devan went above and beyond to help us with the purchase of our new car. He communicated with us every step of the way and he genuinely took care of us. We also thought Sierra, in the financial department, was the sweetest person and very helpful. The whole experience was easy, quick, and enjoyable. We highly recommend Shaheen's.
Response from owner
April 11, 2024
Karissa Matthews
Today I made the switch over to Shaheen! I worked with Tyler Howe, and he made the whole overall experience amazing! He took the time to communicate with me and made sure he did everything he could to make my new vehicle fit my price range! Between Tyler and Brent, I felt like this dealership really took the initiative to put our needs first before them making a profit! It was nice to come into a dealership where you feel totally comfortable not only with the salesman but the whole atmosphere!! For that alone I will be a returning customer, and refer everyone I know to Shaheen!!! Highly satisfied with my whole experience!!!
Response from owner
April 1, 2024
Laura Smith
I dreaded the process of getting a new vehicle, but luckily, I had Bryson Mitchell to guide me through. He was very knowledgeable, friendly, and listened to all my needs and concerns, all while being sensitive to my budget. It was a seamless, easy process and in the end, I walked away with not only an awesome vehicle, but new friends as well! Highly recommend Shaheen Chevrolet and ask for Bryson!
Response from owner
March 27, 2024
Leslie Boman
My family has been going to Shaheen for years! This was my first experience buying a vehicle without my dad’s help. Lenny & the rest of the team made it such an easy and smooth process for me. Customer service there goes unmatched! I love my new Equinox. Thanks Shaheen Chevrolet!
Response from owner
March 27, 2024
Keith Owen
Aaron and Shane were amazing, and they got the car i wanted at the price i needed. I am very happy with my new Camero, thank you both and thank you Shaheen Chevrolet.
Response from owner
March 25, 2024
Shannon Proietti
My husband and I had a really nice experience purchasing a car at Shaheen. We normly aren't the type to post a review, good or bad but we were so happy with the professionalism. We had the pleasure of working with John Korrey when we purchased a vehicle. We went to Shaheen to "just look". John very quickly found exactly what we wanted and promptly got ahold of us when it was ready for a test drive. We also had the pleasure of working with David Mendoza in the financial department. David made everything very seemless when signing the paperwork.We will definitely make the trip back to Shaheen when we are looking for another car!
Response from owner
March 18, 2024
Josh Looman
Devan Reed is an exceptional car salesman who effortlessly combines profound product knowledge with a genuine commitment to customer satisfaction. His approach is refreshingly transparent, making the car-buying process smooth and enjoyable. Devan's professionalism, patience, and friendly demeanor create an unparalleled experience, earning him my highest recommendation. Devan went above and beyond to find us the vehicle that had everything we wanted in a new vehicle!!
Response from owner
March 13, 2024
Taylor Bodell
We went in with a difficult ask of buying 2 new vehicles and trading in 1. We wanted to make this happen in a budget and Troy made sure it would! Our wonderful sales friend Matt showed us exactly what we were looking for and gave us the time to chat about things. Then we met with Mr Faber to sign papers and get the job done. He was so friendly and honest. We had a great team the whole time and my husband and I left with new vehicles were in love with!
Response from owner
March 8, 2024
T L
Just bought a 2024 Chev. Pick Up Truck and am very happy with it! Our salesman, Sam Eddy was very professional, informative and friendly. I highly recommend him!
Response from owner
March 5, 2024
Craig Bennett
Had a great experience getting our new car . Emily Shaffer was our sales person. Highly recommend.
Response from owner
February 25, 2024
Margarita Lilly
Aaron Carter was absolutely great! He listened to our wants and needs and found the perfect vehicle for us. Thank you Aaron, we greatly appreciate all you did to put us in such an amazingly comfortable vehicle. And for being so kind and patient. Mr. & Mrs. Lilly!
Response from owner
February 25, 2024
Kailee Renas
I went to 3 dealerships prior and no one was able to help me. Thank you Sam Eddy for making my move into a Chevy Traverse so seamless and easy. Also, Finance Manager Sierra Tamez was great to work with as well. Thank you, Shaheen!
Response from owner
February 25, 2024
sarah trierweiler
Chris was awesome at helping me get my new Blazer. Extremely knowledgeable and friendly. I will be coming back to see Chris for all of my future purchases. Ryan from Finance was also great. Extremely personable and knowledgeable. Helped me to get the coverage I needed without spending too much. Overall had a great experience in the dealership!
Response from owner
February 15, 2024
Jakki Carson
It has been years since I purchased a new vehicle. The sales man Rob Lucas was very helpful, informative, patient, non pressuring, knowledgeable and responsive. He answered every question we had and gave us tips & advise on certain things. This was the best experience I've had at a dealership in a long time! Thank you Rob Lucas!
Response from owner
February 13, 2024
Shannon Grettenberger
Had a great experience at Shaheen! Worked with Chris P and he was great! Helped us every step of the way. Very easy to work with and did all he could until we came to an agreement. Very pleased!
Response from owner
February 13, 2024
Angela Marie
Just leased a 2024 Equinox RS from John Rausch. He made the process quick and painless. He listened to what I wanted and got me to my desired price-point. Will be purchasing future vehicles through Shaheen. Great company.
Response from owner
February 5, 2024
Brandon Gregory
Bought my first new truck from Shaheen last week, and couldn't be happier with the entire experience. The salesman Tyler had answers for all my questions and concerns. He didn't try to upset me into something I didn't want but rather took the time to make sure I got exactly what I was looking for. Do yourself a favor and go see the great people at Shaheen if your looking for a new vehicle
Response from owner
January 29, 2024
Ray Brandt
Would highly recommend Shaheen. Tyler Howe is a great salesman. He took the time and went out of his way to make our experience awesome. Thank you Tyler and to the whole Shaheen group for making our experience totally awesome!!!
Response from owner
January 22, 2024
Cierra Van Ells
I worked with Michael, he was very informative and helpful! He worked extremely hard to get me the lowest rates and eligible discounts lowering my overall purchase as much as possible. 10/10 would recommend!
Response from owner
January 16, 2024
teri langley
Shaheen Chevrolet was amazing! From meeting our expectations on the vehicle we wanted to ensuring we understood every step in the process. There is a reason the greater Lansing area is lucky to have Shaheen in the neighborhood—quality customer service. Our sales consultant, Aaron C., was awesome to work with. We will definitely continue to do business with Shaheen and Aaron C.
Response from owner
January 11, 2024
Johnny Rose
We were looking to upgrade our vehicle after a decade and had purchased a car from Shaheen over 20 years ago before moving out of state. Well, we are back in Michigan and there was only one place to go for a great car buying experience…Shaheen. Devan Reed was helpful, patient and showed us trucks in our price range both used and new. I would recommend this dealership and Devan to anyone looking for a new or used car or truck.
Response from owner
January 5, 2024
Katie Merz
I have worked with Chris Paulik twice now and could not have had a better experience. The first time was when selling a vehicle and then buying a new one from family, and then the second time when having to buy another new vehicle after my previous one was totaled in an accident. Chris was never pushy and truly and was especially thorough in making sure he got me into a very safe vehicle as this was a big concern following the car accident. I was especially put at ease when Chris assured me that he would not sell me a car that he wouldn't sell to his own mother. In listening to all of the other sales people in my time at Shaheen Chevrolet, I did not get the vibe that anyone there was pushy or simply trying to make a sale to meet numbers. Every person I interacted with at Shaheen was genuine and honest. While I hope I don't have to buy a new car again quite so soon, I would absolutely go to Shaheen again. Forget every preconceived notion you have of used car sales people(I absolutely thought all people working in used cars were shady but Shaheen absolutely changed my mind on that), everyone at Shaheen is far from that.
Response from owner
January 5, 2024
Christine Kamphuis
I just bought a Traverse from Jake here and I have to say it was one of the best car buying experiences I have ever had ! To start, Troy one of the managers was fabulous. I was with my 81 year old father and he was all about my dad’s humor. All of the staff made you feel very welcomed and they all seemed to love working there. And that’s says a lot. Jake and Troy went above and beyond to help me find a car after I hit a deer and totaled mine. I highly recommend this dealership if you’re in need of a vehicle.
Response from owner
December 30, 2023
Cody Johnson
I could not be happier with my experience working with the staff at Shaheen Chevrolet. Christopher Paulik worked with me to get the exact car I wanted with no push-back, and kept me updated every step of the way as my car made its way to the dealership. Ryan Faber made the buying process simple and easy and had me in and out faster than any car buying experience I'd had before. I cannot recommend these guys enough and I will definitely be back there to buy my next car!
Response from owner
December 11, 2023
John Flynn
I brought my 2024 ZL1 over phone my salesman Rob Lucas was the best he made the Transaction go smoothly answered all my questions and had all the patients answering my questions. I also had a few options I wanted, and he took care of them Great Dealership I would not hesitate to buy another vehicle from Shaheen Chevrolet highly recommend them
Response from owner
December 9, 2023
CJ Davis
Chris and Ryan were excellent to work with. I felt taken care of the whole time, and they even stayed after hours to help me out. These two need raises. Big thanks. The new car made the wife happy…. Priceless.
Response from owner
December 7, 2023
Becka Bell
Everyone at the dealership was wonderful. Logan has been incredibly helpful and really wonderful to work with. Chris I believe is who we worked with in finance and he was very nice and very helpful as well. Everything went so easily and smoothly.
Response from owner
December 5, 2023
Vicki Overla
Richie was amazing,he went beyond helping me to purchase my new equinox. He walked me through each step so I could understand what l was doing.He was very considerate and a gentleman which I appreciated .He was delightful and very personable, easy to work with. I highly recommend Richi and the whole staff there were excellent!!
Response from owner
November 26, 2023
Brandi Davis
Chris Wilfong was amazing to work with! Great experience with the whole group, made me feel welcome and comfortable. Financing guy was superb! Overall fantastic customer service and would HIGHLY Recommend! Got exactly what I wanted, and left a happy girl!!!! 😁
Response from owner
October 31, 2023
Kim Bartlett
Bought this Trailblazer from Shaheen this weekend! BEST salesman Kenny Ezzo! Loved him wasn't pushy, cared about my wants and needs. Would highly recommend him!!
Response from owner
August 20, 2021
Candi Teeter
I had such a great experience! Long list of wants and Robin made sure that all the boxes were checked off and I left with a beautiful truck that I am excited to own. Thank you for listening and finding my truck!
Response from owner
October 30, 2023
Zinnia Artist
Emily, my salesperson, was very kind and personable. She was patient and answered questions I had. It was a pleasant buying experience. Only a couple of things to say about your dealership, in general. Someone did not make sure fluid levels were up, before my vehicle left the lot, so I had to come back to get topped off a couple days after my vehicle purchase. When I did come back, I was helped immediately and the service guys were very efficient and checked other things out as well. The day of my purchase, I was told that my 2nd key fob was not available to give to me. As soon as Emily has it in her possession, she offered to meet me to make sure I got it. So the things that were not ideal, were made right with me. I hope to continue to have great service at Shaheen, as I was pretty nervous as this was the biggest purchase I have made on a new vehicle! Thanks!
Response from owner
October 12, 2023
Jaclynn Louden
I had recently been in a bad car accident and fortunately I made it out safe but the car was a total loss. Looking for another vehicle after purchasing my vehicle less than two months before my accident as stressful. My husband and I have been searching for two days and the moment we met Zack Fouts changed my mood and anxiety. Not only did Zack make sure we got what we wanted but made sure we were comfortable the whole time. I have bad anxiety but Zach made us feel at home! BONUS: Zack made sure he put gas in it for us! Thank you Zack! Also, thank you to the rest of the Shaheen team!
Response from owner
October 12, 2023
Tammy G
Was looking to purchase a new vehicle with very specific requirements. Dylan not only met those he went above and beyond with customer service! What a fantastic new vehicle experience. When I came back to pick it up Dylan and Mike spent time reviewing my new vehicles’ accessories and helped set everything up. Superb customer service and very friendly to deal with, all I can do is recommend you talk to them for your vehicles needs. Love my new ride - thank you so much!!
Response from owner
October 4, 2023
Benn Owen
Bought a car and Sierra was the most pleasant person ever to deal with. She made the process simple, was super helpful, and extremely nice! Thanks so much!
Response from owner
September 29, 2023
Ann Marie Allison
Richard Adado went above and beyond, as always for me. I can't tell you how much it meant to me that he picked me up from the car rental place and worked after he normally would leave for the day, just so I could get into my new Blazer as soon as possible. Thanks again Richard!
Response from owner
September 29, 2023
Austin Fisher
Devan Reed was fantastic to work with. This is the second vehicle I have purchased through him and I could not recommend him enough! He helped make the process simple, and answered any questions I had. So happy to drive off the lot with exactly what I wanted!
Response from owner
September 26, 2023
LaQuesha Childs
Devan Reed is Exceptional ‼️ Quality customer service, attentive and so personable, is everything Devan represents. What a great experience for me ( I hated car dealerships from poor past experiences). Chris the finance guru is great as well. Kudos to this amazing team and I’ll refer all my friends/family to Devan Reed the MAN at Shaheen. Happy customer (new SUV owner 🙂)
Response from owner
September 18, 2023
Robin Bartley
I had an awesome experience returning my leased vehicle. Emily Shaffer was fantastic. I had no idea of what I wanted to do when I went in and she went over all of the possible options with me and I ultimately decided to buy my same vehicle. She was a real joy to do business with.
Response from owner
September 11, 2023
Debra Wisdom
It was a great experience my salesman went though all the comparisons between the Blazer and Equinox and price break down which I ultimately decided the Equinox was the best fit for me. Everyone was very nice and helpful. It’s been many years since I’ve bought a new vehicle and I’ve only heard good things about Shaheen from family and friends.
Response from owner
September 5, 2023
Scott Greene
Sam Eddy (Sales and Leasing Associate) and Dave Bonotto (Business Manager) did a great job showing us the various vehicle models in the type we were looking for and within our budget. They explained the various vehicles and financing options very well and helped us make an informed purchasing decision. The dealerships environment and purchase process was very comfortable and my wife and I felt very comfortable buying our new Traverse at Shaheen Chevrolet.
Response from owner
September 5, 2023
Megan Davis
I would HIGHLY recommend using Shane Fulmerhouser to find your next vehicle!! He helped me turn in my lease early and purchase a brand new 2024 Chevy Trax. He made the entire process smooth and transparent. Not only was he extremely knowledgeable, he was easy to have a conversation with and never challenged my budget or requests for zero money down.
Gina Ruiz
My family and I had just moved here from Arizona and my Hyundai Elantra was beginning to be too small for us. I had already checked online and already knew I wanted this beaut, but we’d done a lot with our credit with our move and I didn’t know if we’d be approved. Chris helped us out literally from start to finish. He and Tad both went above and beyond to make it happen. He gave me more for my Hyundai and got me in a longer loan to help out with my payments. Chris (or Peewee as Tad likes to call him) was absolutely incredible! Every person we came in contact with was amazing. We’ll be back when we’re in the market again!
Response from owner
August 21, 2023
allysa beam
They were absolutely amazing in helping me get my new car and Ken Vanderford answered all the questions I had. Made me feel very comfortable about purchasing my vehicle through them. Definitely will recommend them for anyone purchasing a car.
Response from owner
August 11, 2023
Mary Martin
Went in for an oil change on our perfectly good truck and left with a new truck...that's how AWESOME this dealership is. Our salesman, Rich, was more then helpful and spent a lot of time with us without even a sigh on a very busy Saturday. The manager, Tad, literally jumped through hoops to get us the perfect truck at the lowest price and spent a lot of time on us as well which is not usual at a dealership in my experience. Ryan in finance was more than helpful and worked out awesome deals for us on protection services for our new truck. I buy A LOT of vehicles and this by far was the best experience. I also love the fact that literally everything is available in one area; sales, service, oil change, and even car wash!!
Response from owner
July 31, 2023
Brooke Lamson
100 percent happy with my car purchase experience. John Rausch listened to my must-have list and found me the low-mileage options-packed Equinox that fit my needs and my budget. He answered every question and gave me a great tutorial of the car’s features. Best car-buying experience ever.
Response from owner
August 1, 2023
Nancy Deitz
Just purchased a 2023 Chevy Equinox from Devan Reed at Shaheen. He maybe new to Shaheen but not new to pleasing customers with car sales. I followed him from another dealership because I am addicted to his customer care. He and Shaheen understands customer follow up care that keeps you wanting to go back.
Response from owner
July 31, 2023
Jessica Marie
I had an amazing experience purchasing my new 2024 Chevy Trax. The sales consultant Ken is absolutely the best! He made everything so smooth and seamless, and really listens with humor and compassion. Ryan, who did the financials & Chris who helped me set up my on star were also amazing and so helpful with all the humor as well. You really can't ask for a better team to work with. They are knowledgeable and make sure to explain things in a way that you truly understand. If you want an amazing seamless experience, this is the place to go!
Response from owner
July 28, 2023
Rebecca Braman
I had the pleasure of working with Reuben Martinez for the purchase of my new Trailblazer. He was professional, knowledgeable, and very easy to work with. He made sure I knew all of my options before my purchase, and I never once felt pressured. He even went above and beyond to personally detail my new vehicle so we didn’t have to wait. I will absolutely recommend my friends and family to come see Reuben the next time they are in the market for a new vehicle!
Response from owner
July 17, 2023
Carla Dusz
My sales representative, Robin was awesome! I told her what I was looking for and she found me exactly what I wanted! She was very professional and went above and beyond! I will definitely come back and buy again! Thanks for the great service! I’m very satisfied with my new vehicle!
Response from owner
July 17, 2023
Anastasia Monroy
Just purchased our 2023 blazer , Reuben Martinez was amazing answered all our questions and helped with everything. Made us feel at home him and his team would highly recommend going to them
Response from owner
June 26, 2023
todd musson
I was alittle leary with making a deal but I started working with Dylan Sells and started felling more comfortable. He came back with a good offer but went and talked to he's boss Tad Tuckerman and he made a few calls and came back with a better interest rate and more money on trade in. I would highly recommend Dylan as your salesperson and Shaheen Chevrolet as your dealership. Thank you.
Response from owner
June 26, 2023
lee tucker
I recently bought a 2023 Tahoe and dealt directly with Jack Van Pelt. He was very friendly and did not put any kind of pressure on me to buy the vehicle. I walked in around 3PM on a Friday and a half hour later I had a new vehicle. Everything went very smoothly and I picked it up Saturday at 10AM. I would highly recommend Jack if you plan on buying a new car or truck from Shaheen Chevrolet.
Response from owner
June 21, 2023
Deanna Hotchkin
I just purchased a wonderful orange Equinox from Dylan Sells at Shaheen Chevrolet. He was knowledgeable, friendly, and courteous. The others who approved the sale and completed the paperwork were also accommodating, making for an all-around positive experience. I highly recommend the people and the dealership for the pledge they’ve made to make the customer happy. I’ll certainly return!
Response from owner
June 20, 2023
Tammy Freeman
Thanks Richie Schultz, you are the best ❤️ We absolutely love or new truck.
Response from owner
June 16, 2023
Leticia Santibanez
I went to Shaheen and perched a beautiful Malibu. The entire staff was amazing. I will definitely be back for future purchases. Thank you Roger fir your patience and care in showing me multiple vehicles until I found the perfect one. Eternally grateful. Leticia Santibanez
Response from owner
June 8, 2023
Luis Martinez
It was a long journey for my vehicle, but Chris Paulik made sure I was taken care of! He did his best to keep me up to date with everything! Absolutely amazing staff and super friendly, made it easy to understand how things were going to go down. Tad Tuckerman was a HUGE help for when my first choice of vehicle fell through. Thank you!!
Response from owner
May 18, 2023
Madison Dunckel
Just bought my husband a new Truck from Dylan Sells & Tad Tuckerman! Everyone we work with at Shaheen always do their best for my husband & I. Ryan, the finance manager, is so through and good at explaining things! He makes the whole process so smooth & we always have a good time with him! This is the 3rd vehicle we have purchased from them. We will be back!
Response from owner
May 15, 2023
Brian Davis
Last night I had the pleasure to meet and work with the Shaheen Family in Lansing. I had been looking for a specific truck throughout the country. I found one on their website. Filled out Credit app. Chris Wilfong gave me a call and we worked through the process over the phone and through text. Upon arrival, Chris met me at the door. Introduced me to Sales-Manager, Tad Tuckerman and l was off for a test drive. When I got back, we went over paperwork with Mark and Tad. Headed back to financing with Jim Himebaugh. We joked, we laughed, swapped stories. Everyone was easy to talk to and answered all my questions. The office was clean and organized. More importantly to me, the truck was super clean. I felt like I received a good deal and walked out with good information. Thank you Mark, Tad and Jim for a great experience Brian Davis,
Response from owner
April 27, 2023
Saige Larsson
When I walked into Shaheen, I was immediately greeted by a manager that introduced me to Zach Brendahl. He took out the time to address my concerns and made the office a comfortable experience. I traded in my previous car and got a great deal on the trade in. I also received an amazing deal on my current car. Even after my purchase Zach contacted me and wanted an update on the car. I really appreciate the team at the dealership!
Response from owner
April 14, 2023
kimberly L
Excellent service Dylan did a great job listening to me in wanting a more affordable vehicle. I've been buying my vehicles at Shaheen since 1998.
Response from owner
March 27, 2023
Chad Cope
John is awesome!! Got I to a new 2023 Blazer and it's and amazing blazing vehicle, and they took a trade in with no hiccups. 100% will and do recommend Shaheen Chevy for you new car purchase.
Response from owner
March 22, 2023
Audree Bell
Amazing customer service. They worked with my budget and I walked out with a car I LOVE. They were all very sweet and even dropped my car off when I didn’t have a ride to pick it up. Great team!
Response from owner
March 6, 2023
Arnay Hillery
I left with more confidence than i had when i walked in! Thanks to Christopher Paulik i have my first brand spanking new car that i love! He answered all the questions I inquired about and got me a deal i could afford. Will recommend to everyone i can.
Response from owner
March 3, 2023
Fred Honore II
We recently purchased a new Equinox LT from Lenny Ezzo. Lenny was a great person to work with. This was my wifes First New car. Lenny was great, patient, not pushy, made sure she got exactly what she wanted. After finding the right vehicle he took as much time as my wife needed to understand how to use the features and connected her phone for her. She is so happy with her new Equinox! She got exactly the equipment she wanted and the color she wanted, most important option!!! We were given more then 5 star service from Shaneen Chevrolet and Lenny Ezzo. We highly recommend this dealership!
Response from owner
February 24, 2023
Christina Buckmaster
We were greeted upon walking in, asked if we'd like coffee, and shown the office we would meet our salesperson at. Rob Lucas again greeted us, shaking our hands. He was very professional, yet friendly and easy-going. He answered all of our questions, even took the time to show us every single possibility we had regarding releasing, buying out our lease, buying new, turning in, etc... comparing several different vehicles. I had no plans to drive away in a new truck yesterday but did. I did not feel one ounce of pressure, being pushed, or coerced by Rob, to buy that day. He made the experience fun, and by giving (and showing) us every possible choice, I felt confident in our purchase. There was not a bit of buyers remorse. We will be back to see him again!
Response from owner
February 13, 2023
Josh Richards
I hate leaving reviews, however, my last truck buying experience with Lenny Ezzo and Shaheen Chevrolet needs to be noted. I live a descent distance away from the dealership, and looking for a vehicle in person wasn't an option. Lenny found several vehicles that suited my needs and had all the options I desired. He worked within my budget and made the process easy. The experience left a real impression on how vehicle purchases should be, stress free and enjoyable. Lenny and the staff at Shaheen are real people that deserve to be acknowledged.
Response from owner
February 13, 2023
Heather Kirchen
My salesman Zach, and the whole team at Shaheen were amazing to work with this week, I went in knowing exactly what I wanted, they had to jump through a few hoops to make it happen and they came through with flying colors! Highly recommend Zach Brendahl & the whole team. I love my new 23 Malibu RS ❤️
Response from owner
February 13, 2023
Kari Page
I have bought another vehicle at Shaheen Chevrolet and it was another success. From the moment I walk in, everyone makes you feel welcome. John Korrey has done it again. I am extremely happy with this purchase experience and very grateful for everything John had done. Because of this, I refuse to go anywhere else.
Response from owner
December 1, 2020
Stephanie Liddell
Ordered a 2023 Bolt EUV. I appreciated the great communication from Shane throughout the process! Purchase process was very smooth and easy. We love our new car!
Response from owner
February 7, 2023
paige Murchison
Aaron Carter was VERY patient with me on finding the right vehicle to fit my needs. After weeks of looking, I found my car, paperwork process was quick and I was on my way. I’ve now had my vehicle for almost 5 months and I have no complaints. Getting my first oil change at Shaheen Services, Erick and his team were very thorough and quick. I appreciate all the help the Shaheen team has been to me.
Response from owner
February 2, 2023
Gus Spreng
Bought a 2023 Camaro from Shaheen Chevrolet. The transaction was excellent. The salesman , Mr Ben Behnke, was a pleasure to deal with. We will be back for sure. Thank you fora hassle free and correct transaction.
Response from owner
January 26, 2023
shannon jacobs
Great customer service, prompt response, and all together a great experience with purchasing through Shaheen. Special thanks to Tad, Ken, and Ryan for their assistance in simplifying the process and making it all come together so quickly. Will definitely use these guys for future purchases as well.
Response from owner
January 23, 2023
Nancy Eldridge
GREAT experience! We just got a 2023 Tahoe and we absolutely LOVE it! Rob was amazing… he worked very hard to get us into this sweet ride VERY satisfied customers Will be back when i get rid of my ford!
Samantha Bohm
I want to share how great of a car buying experience we had at Shaheen, from the initial phone call all the way to leaving the lot - we could not have had a better experience from this dealership. The fantastic customer service and overall inviting environment that Shaheen has, is something that’s not often found in any industry these days. We have worked with a lot of Michigan dealers and I am so grateful and thankful to have worked with our salesperson Reuben Martinez at Shaheen Chevrolet, for the purchase of our 2023 Chevrolet Traverse. We were delighted to work with Chris Davis, the Business Manager as well, who gave us so many additional options for additional warranties and optional coverages on the new vehicle. What a great team we had! Reuben was patient and kind, and had such a wonderful and engaging personality. He was very transparent with the wait times for a vehicle order, and kept us updated through the process… as our vehicle was approved for production, went to production, and even reached out to let us know ahead of our delivery date! It’s for this fantastic service from Reuben and Chris - that I highly recommend Shaheen to anyone looking to purchase a new or used vehicle, but especially recommended them for anyone looking to order a custom vehicle. I cannot thank Shaheen enough for making this a positive and fun experience!
Response from owner
January 17, 2023
marion pokrzewinski
Shane Fulmerhouser the salesman went above and beyond throughout my whole purchase process. I highly recommend Shane and his team if you are looking to purchase a new vehicle. He gets straight to the point and truly cares about making sure your purchase experience is smooth. There was no pressure throughout the whole purchase process to purchase my new vehicle and he understood exactly what I was looking for and delivered exceptional customer service.
Response from owner
January 16, 2023
Joa Mahony
I stopped at Shaheen Chevrolet on Wednesday to take a closer look at a Blazer. I’ve seen them on the road and I love how they look. I have driven vans for 22 years and was ready for a change. A little more than 24 hours later I drove home in my new Chevy Blazer! Thank you to Dave Hanna for his patient assistance and for getting me into a great car with all the safety features I wanted, the color I wanted, and the extra creature comforts I will enjoy. Thanks also to Mike and Ryan for helping to close the deal and wrap up the paperwork. I had a very positive experience with Shaheen Chevrolet and I’m happy to give them 5 STARS!
Response from owner
January 16, 2023
Linda Bernard
Our salesman, Chris Paulik, did an excellent job keeping us informed from our order to delivery. He was very knowledgeable and professional as well as friendly. All aspects of our experience at Shaheen Chevrolet was excellent. We are multi-time past customers and will continue to be in the future.
Response from owner
January 16, 2023
Nathaniel Burchfield
Family taking care of family. From start to finish I was treated like family. Best in the business. I got to work with Lenny Ezzo and he sold me my 2019 Chevrolet Silverado. Lenny Ezzo is phenomenal and always puts the customer first. Thank you to Shaheen and Lenny for the best experience.
Response from owner
January 9, 2023
Erica Hernly
I purchased my brand new Blazer from Shaheen just over a year ago and I couldn't be happier with my purchase. Michael Hernly was very professional and helpful through the entire process. He kept me updated on finding my perfect fit with all the bells & whistles, let me know as soon as it arrived to the dealership, and got me in at the end of a work day for him. He worked hard to get me the best deal. I didn't even take a picture with my new blazer because I was so excited to take it home. ❤ I highly recommend you go see him for you next car purchase!
Response from owner
January 9, 2023
Liz Burgess
Communication was excellent throughout our purchase. Chris kept us apprised of all aspects of the order process and what to expect. We feel he went out of his way to be thoughtful and kind. We are very happy and have a positive view of Shaheen Chevrolet as a result.
Response from owner
December 7, 2022
Jessica Conner
We just got a Traverse from Sierra and she was nothing but helpful and personable! As soon we went there I knew we made the right choice, she got us all the information we wanted right away. The day we went to sign the papers she had everything there and ready to go which made the car buying process go so smoothly.
Casim Abbas
I was interested in purchasing a new car which the dealership had on their lot. Expecting a price quote above MRSP and a miserable negotiation process, I was pleasantly surprised by the whole experience. John Rausch did a wonderful job helping me with the purchase. He was very friendly and professional, and he found discounts I qualified for that I was not aware of. Altogether, I had a very positive experience with the whole team. I had interactions with two other Chevrolet dealerships in the Greater Lansing area over the past eight years. If I consider another Chevrolet vehicle in the future Shaheen Chevrolet would be the first place for me to contact.
Response from owner
November 27, 2022
Kara Garr
I was looking around at inventory online Monday afternoon, and saw a vehicle I was interested in. Someone called me and let me know that one wasn't available but there was an almost identical one on the lot. I set up an appointment to go look at it after work and worked with Chris Paulik. He was not pushy or anything and was very helpful. We were able to get some paperwork going that evening and I picked it up the next evening after work. It all went smoothly, and he called SOS for me to get my plate and registration transferred. The entire process of looking, test driving, trading in my car and buying the new one was quick and smooth!
Response from owner
October 27, 2022
The Wade Empire
Came to Shaheen to look at a vehicle for my father who lived out of town. Michael Doyle was helpful in assisting me and even got on a video call with my father to answer questions that he had. My father and I were very pleased with the service we received from Mr. Doyle and Shaheen as a whole. He wad very down to earth and personable. We purchased the vehicle the very next day and will definitely keep Mr. Doyle and Shaheen in mind for any future vehicle purchases!
Response from owner
October 5, 2022
Nick
We recently traded in our Impala for a 2020 Blazer. The process was easy. Doyle was the type of salesperson you are hoping to run into. Appreciate your help to make this process go as smooth as possible. Will return again. Highly recommend and ask for Doyle!
Response from owner
September 26, 2022
Stanley Minarik
Got a new Chevy Malibu from the best salesperson ever, Jac Rhine!
Response from owner
September 26, 2022
Desiree Tho-Biaz
I had such a great experience at Shaheen today !! Dylan Sells did a wonderful job assisting me with my purchase ❤️
Response from owner
September 12, 2022
Ari Jonah
Good to be back in a Subaru! Dylan took the lead on helping me and was very patient, not pressuring. I can see why this dealership comes highly reviewed.
Response from owner
August 31, 2022
Tara Kuhn
Thank you Jake! You are amazing and we love our Dodge Ram. We would also like to mention Ryan in finance. He was amazing as well.
Response from owner
August 29, 2022
Kim Crosslan
Wonderful experience, Jacqueline Rhine is where it's at! She is amazing to work with, car was on order since March, got it in July.... She kept me updated every couple weeks. If you are looking for your new ride, I highly suggest Shaheen Chevrolet, ask for Jacqueline Rhine. Plus, I love my new Malibu
Response from owner
August 22, 2022
Richmond Kingman
I have been taking my 2007 Saturn Vue to Shaheen for service for many years and was very satisfied. Because of my great experience with Shaheen's service department, Shaheen was my first choice when I started looking for a new vehicle. I did some research online and had my choices narrowed down when I went in to talk with the sales department. Shane was very helpful in answering all the questions I still had. I appreciated that he was responsive and not pushy. The whole experience was a lot easier and more enjoyable than I had expected.
Response from owner
August 19, 2022
Laela Woodworth
I went into Shaheen with a budget, and Sierra Tamez still made sure I walked out with a nice, reliable vehicle! She made the process very simple and made sure I knew everything about the vehicle I was purchasing! She’s very patient and I’m very happy with Shaheen!!
Response from owner
July 25, 2022
Katelyn Pierson
Jac is one of my best friends! She was able to get me on the waiting list for the vehicle I wanted just in time for my birthday month! She made the whole process efficient and easy! So happy with my new 2022 Trailblazer. 😍
Response from owner
June 5, 2022
Eureka Nicholson
The customer service is excellent! I had the privilege of working with Ken V. He is a great sales rep. Not too pushy and had all the info I requested and then some. Really nice guy and down to earth. He worked with me and got me in the vehicle I wanted.
Response from owner
June 3, 2022
Morgan P
Great service! Dylan Sells answered all of my questions and explained everything so I understood. I really appreciated that he took the time to explain everything to me and was open to any and all questions. Friendly and professional, I am so excited to have my Equinox!
Response from owner
May 15, 2022
michelle singleton
Thank you Dylan Sells for helping with my new equinox! I was treated like family while at Shaheen, I got the car I wanted and at the right price! I enjoyed myself for the whole experience and I feel great about the service provided for me. So if you want to be treated right when you buy a car come here, your family !
Response from owner
April 19, 2022
Shawn Chrispyn
My husband is retiring after 45 years of being a top~notch auto tech. So we decided to buy him a newer truck, but could not find any dealer to work to suit our needs. Then a waitress told us to go to Shaheen, we had already been to at least six car lots and didn't really get treated very well. Then came Roger Hicks, and Mike. We were treated better than fine Gold and they took excellent care of us beyond what we could take in. "Felt much Family Love there" Some of the nicest Men& Women in Michigan. My heart is still full and I could not quit smiling. Thanks Roger, Mike and sweet Nicole. I know God is smiling too for your kindness and concern for people. Got a beautiful truck too. 💕☀️
Response from owner
March 23, 2022
Susan Christian
What a great experience at Shaheen Chevrolet! Special thanks to Jake, Tad and Ryan who took such good care of us from start to finish. We are so happy with our new vehicle!!
Response from owner
March 20, 2022
Nicholas Kimball
Couldn't be happier with the experience. Everyone at the dealership was super helpful and made the whole experience both straight forward and exciting. Jacob listened to what I was looking for and helped me find the car that was perfect for me. I love my new Equinox and I'm very grateful to everyone at Shaheen for making it such a positive experience.
Response from owner
March 9, 2022
Alice Perreira
Between my husband and I, we have purchased 3 vehicles from Shaheen. David Hanna helped us each time, he's amazing! He's easy to work with and always made sure that each time we left with a vehicle that was the right fit for us. We refer our family and friends to him anytime they're looking for a car and they have received great service as well.
Response from owner
February 18, 2022
Forrest Cumberworth
Purchased my new Silverado 1500 Z71 two day ago. Our salesman Logan Willbanks was great. He was fast and efficient. Logan answered all of our questions explained all the features. Logan respected our time commitment, it was the fastest I ever got through all the paperwork and made a purchase. Great job Logan and thank you!
Response from owner
February 15, 2022
Jayson Ellicott
Very happy with the experience I had. Great dealership with lots of vehicles to choose from. Employees are very friendly and always trying to help you find what you need. Roger was a great person with getting me in as soon as possible to see the vehicle. Very quick, efficient, and honest. Definitely recommend doing business with shahenn Chevrolet for your next vehicle purchase.
Response from owner
February 4, 2022
Nicole Hiller
Chris Hazelton was my first salesman and he sent me over to the new car salesman Brett Hogle, the vehicle I built on the GM website before it was even available back in 2019 had somehow been ordered and was on its way to the dealership. I was ecstatic, after having a horrible car accident with my first brand new 21 trailblazer(which was all black and not really what I wanted but at the time there was nothing available), I ended up being able to get exactly what I wanted. Thanks to these two amazing guys. Chris W the finance guy was great too. I would recommend Shaheen.
Response from owner
October 28, 2021
Idalia Casiano
Great experience!. I appreciated the quality of treatment and how they listen to my request as well as needs in locating the perfect vehicle for me.
Response from owner
October 1, 2021
Alyssia Vallejo
Ken Vanderford was a great help in showing me and my wife a car we both loved and helped the whole process move smoothly and swiftly!
Response from owner
August 1, 2021
James Hawkins
Jacqueline Rhine Was awesome. I would recommend her. I’ve bought all of my trucks over 45 yrs from Shaheen I will go no where else.
Response from owner
July 29, 2021
randy
Had a great experience purchasing are car from the team of professionals at Shaheen. My salesman Ben was honest and straight forward with any questions I had through the whole process. I would purchase another vehicle there for sure and highly recommend them to anyone.
Response from owner
July 29, 2021
Nena
We took my mother to buy a car and we had a very nice salesman, Dylan Sells, who was very patient and attentive to us the whole time. My mother was very pleased with her purchase! Thanks Shaheen and Dylan!
Response from owner
July 5, 2021
Dave & Lorie Huibregtse
We had a very pleasant sales experience with Zach Brendahl. He was the best salesperson I have ever dealt with! No pressure, very friendly, very efficient, and VERY patient! It took us several days to make our decision, and he was great the whole time. Thanks Zach!!
Response from owner
July 1, 2021
Joan Mejia
My husband just purchased a new vehicle for me yesterday. Brent met us on the lot, and answered any questions we had. He let us take it for a test drive, and we decided that the 2021 Chevy Trax was the right vehicle for me. He helped us get the ball rolling, and financing went smoothly. I can't thank you guys enough for the no sales pressure, and helping us feel relaxed instead of overwhelmed. I had a few not so great experiences at other dealers. I will definitely be telling people about Shaheen, and be back for our vehicle needs in the future.
Response from owner
May 8, 2021
Adam Upleger
I first found the Shaheen of Lansing Dealership by searching for a new car online. I am from the Grand Blanc area and after seeing their listing for one of their cars, I decided to call make a trip out there. It was, by far, the best decision! Their customer service was unlike any other dealership I've ever been to. From the moment I showed up they made me feel like a priority and had the car up front and ready for me to look at/ test drive. I worked with Roger who went above and beyond to make sure that everything went smoothly. On the financial side, I worked with Trae who was so kind and definitely had my best interest in mind when qualifying me for loans. They were able to answer all of my questions and made sure I was happy with my decision. I would ABSOLUTELY recommend this dealership to anyone. It was well worth the drive and I look forward to doing business again in the future with these great people!
Response from owner
May 6, 2021
Melvin Hardin
Thank you Shaheen you certainly made my visit worth while. The staff was generous, knowledgeable and professional. Thank you Tad, Keith and staff. I will certainly buy my next car from you. FYI..your excellent costumer service compels me to give an excellent rating while sharing my pleasant experience with others... You guys really deserve your upscale reputation. Thanks again.
Response from owner
April 2, 2021
Abbigail Turner
Finally made the move to get a new car and couldn’t have chosen a better place! This was my first time buying a new vehicle like this and I never knew what to expect but they really came through. The customer service is just unbeatable and they really know how to make you feel like family there. And walking in the building I’ve never seen a car dealership look so nice!! Like from floor to ceiling it was just amazing. And the cleanliness was great too. Especially during these times we need to be cleaning more often and that’s definitely what was happening. So clean! Great work all around from all staff. But especially want to thank Brent Cram for setting me up with an amazing dream car! He’s probably the best salesmen I’ve ever worked with and he was so thorough with showing me around the dealership and where I can take my car for all my worries and needs. I hope I won’t need to come back but I’ll always be happy to and know my Jeep and I will be taken care of. Will always recommend Shaheen for business! Love you guys!!
Response from owner
January 9, 2021
Jessica Stewart
I’ve bought 3 vehicles from Shaheen with three different salesman and all have been fabulous. This last visit though Mr Don Graves worked hard to find me a good fit for my challenging situation. He was awesome!
Response from owner
December 31, 2020
Michael Spalding
Daughter bought her first new vehicle. Mark Howard was great, super helpful, low pressure. Got us every possible discount, incentive, and rebate. Great buying experience for our daughter, Chris in finance was very nice and explained everything too. Receptionist was a little pushy, so ignore her.
Jill Hoppes
My first new car purchase in 9 years and it was a great experience. My salesman, Don Graves, made the whole purchase and trading in my Terrain a great day. Was looking for a cajun red Equinox and was able to take it for a test drive. Love the way it drives with its peppy turbo charged 1.5. All of the staff at Shaheen were friendly and great to interact with. Drove away with my beautiful red Equinox in an afternoon. Highly recommend Don and Shaheen!
Response from owner
November 26, 2020
Tonya Kulczyski
I worked with Sam, who made my decision on purchasing a 2020 Equinox very easy. He was patient, answered all of my questions and never pressured in order to complete a sale. I left without a vehicle on my first visit so I could think about the decision and ultimately returned to the Lansing location as opposed to visiting my local dealer simply because of the trust I had with Sam as my sales guy! He is really amazing!
Response from owner
September 3, 2020
Joshua Fitzgerald
I bought my first brand new vehicle a couple weeks ago from Shaheen Chevrolet! It was a wonderful experience! My sales consultant was Taylor Anderson and she was fantastic. Everything was delivered to my house for a quick and painless process. I would recommend Shaheen to anyone!
Response from owner
March 14, 2020
Jason Cole
Found an amazing 2500hd Silverado for a great price. Sales team and entire experience was awesome. Will definitely be coming back for our future vehicle needs and would recommend Shaheen to anyone looking for a great car buying experience!
Response from owner
February 28, 2020
Kimmie Marie
John Rausch & the entire staff at Shaheen were awesome to work with while purchasing my new car. It was the best car buying experience I’ve ever had. They did everything they could to keep me within my price range & get me the best deal possible. 10 out of 10 service, hands down. If anyone is in the market for a new car I highly recommend going to see John at Shaheen!
Response from owner
February 2, 2020
Margo Susnjar
We worked with Nicole McGee and she was so helpful, patient, and knowledgeable. When buying or leasing a vehicle trust is so important and sometimes difficult to find. Nicole has our trust and we are a Shaheen family now. I’d recommend her to anyone looking for a new vehicle. The whole staff was really great. Thanks Nicole! We love our new truck and we’ll become back soon!
Response from owner
November 5, 2019
kennedy atkinson
Great experience in helping my grandmother get a new car. Gary was great and made sure my grama got what she needed and that she liked what she wasn’t getting. They worked with us and catered to our specific situation and got her in a new car the same day! Wonderful customer service and quick work! We appreciate the team over at Shaheen!
Response from owner
October 17, 2019
Kara Richards
Brent was our sales rep and was so kind and helpful! Ryan did our financing and was straight forward with everything and helped us with what we needed and didn’t need. He wasn’t trying to sell us anything extra. They will definitely take care of you here and everyone will have a smile while they do it. We will come back for our next vehicle!
Response from owner
August 21, 2019
Kirsten Lee
Finally, I have had an awesome experience at a car dealership and I wanted to thank Logan for making this possible. He was fantastic to work with and so informative! He wasn't pushy with the sale but certainly made sure that I had all the information I needed to make my decision. Thank you Logan, for making car buying a great experience. I am still smiling and love my new Impala! I will definitely refer you to my friends and family. Best regards, Kris Lee
Response from owner
May 30, 2019
Linda Kirkland
Our salesman was Logan and he was absolutely amazing. From the minute he introduced himself to us to the time we departed with our beautiful new car he was amazing. We gave him a challenge and he was able to meet & exceed that challenge. He kept in touch with us daily keeping us up to date with our progress, even when he was home sick. I will recommend anyone looking for a car to ask for Logan at Shaheen Chevrolet. Thank you for such a great car buying experience Logan!!! Linda Kirkland
Response from owner
May 16, 2019
Kathleen Bartlett
I recently worked with Dan Dowker at Shaheen Chevrolet to buy a new vehicle. Dan was an absolute pleasure to work with through the entire process. Dan was very conscientious, informative, patient and respectful. I am a female buyer, and some of the sales reps I contacted previously to Dan, made me feel like I didn't know what I was talking about or respected how specific my thoughts were in the details of my next car. Dan never made me feel this way. Dan made me feel like I was the only client he was working with. He was available all the time, prompt communication and I felt he worked very, very hard to find me the vehicle I was looking for. I highly recommended Dan and Shaheen Chevrolet when purchasing your next vehicle. I am very satisfied with my purchase and it was a pleasant experience from beginning to end.
Response from owner
May 26, 2017
Toya B
I had a great experience at the Shaheen dealership. My sales man (Shire) was not pushy and was very informative, helpful and funny. As I was leaving the dealership I seen a girl I knew and recommended Shire to her right in the parking lot, and she is do to get her car by next week. Great Dealership! You will be well taken care of. I love my Equinox!!
Jen C
From start to finish, the process was smooth, and I knew that my salesman was there to help me. They went above and beyond to get me out of my current lease, and into a new car, even though I owed more on my car than it was worth. They worked out a great deal for me, and I went away feeling great about my purchase. Great experience, recommend them highly.
T W
I was blown away by the great service by Kevin! I was sure it would takes at least 2 days or more to drive home in my new truck... But it didn't!! I'm so happy and everyone was great!! Very friendly and helpful with all my questions and needs!! I have already recommended Shaheen to a lot of my friends and I hope that they end up doing business with them and get the same great service that I got! Thanks for everything!!! KEVIN YOU ROCK!!! :) Tammy in Lansing.
Response from owner
August 6, 2013