Andrew Morrissette
I’ve been seeing Shaheen everywhere in EL and figured this was the spot to look at Chevys and their lot is HUGE. Came in wanting to check out the new 2024 Chevy Traxs. I was looking for an SUV that wasn’t so big like an equinox+ and was very budget friendly, but was worried this might be too cramped like a suburu crosstrek. There was only one demo on the lot as they were getting sold out the second the arrived. Rob was great and didn’t go through numbers, or financing etc before actually letting me look at the vehicle and test driving it. The car fit me like a glove! He was super relaxed and didn’t pressure you into buying anything or pressure you towards a certain vehicle, which I experienced at the previous dealership I was at in the area. Afterwards we went through the process of seeing what was available (with the colors and trim I liked) and when it was available and seeing if I needed to be on a waitlist. Rob went above and beyond seeing where the actual freight was and it showed instead of the vehicle just leaving GM that it was delivered that day, so I was able to forgo the $500 hold and get the car the next day! Rob even texted me pictures of the car when the car actually arrived from the pre inspection site! And when it was time to pick it up he showed me it first before doing paperwork and afterwards showed me all of the features/ where everything was on the car. So overall Definitely a great experience getting my first new car. Out with the 15+ year old cars and in with this new baby!
Response from owner
April 17, 2024
Other reviews
Jim 5V
Matthew Pietrzak was a fantastic sales person. Explained everything and was patient with our questions.
Joan Mejia
My husband just purchased a new vehicle for me yesterday. Brent met us on the lot, and answered any questions we had. He let us take it for a test drive, and we decided that the 2021 Chevy Trax was the right vehicle for me. He helped us get the ball rolling, and financing went smoothly. I can't thank you guys enough for the no sales pressure, and helping us feel relaxed instead of overwhelmed. I had a few not so great experiences at other dealers. I will definitely be telling people about Shaheen, and be back for our vehicle needs in the future.
Betsie Creger
We recently purchased a 2019 Traverse from Dylan and had a great experience! From start to finish, the entire team was professional and kind. We never felt pressured or forced into anything we weren’t comfortable with. Our purchase was just over a week ago and we have heard from Dylan several times checking in and making sure we don’t need anything else. For your GM car-buying needs, I highly recommend you see Dylan and the team at Shaheen! They have made loyal customers out of my family and myself 😊
James Drake
Jordan Schmaltz was very helpful in getting a car for my daughter. Troy was also helpful .