Zinnia Artist
Emily, my salesperson, was very kind and personable. She was patient and answered questions I had. It was a pleasant buying experience. Only a couple of things to say about your dealership, in general. Someone did not make sure fluid levels were up, before my vehicle left the lot, so I had to come back to get topped off a couple days after my vehicle purchase. When I did come back, I was helped immediately and the service guys were very efficient and checked other things out as well. The day of my purchase, I was told that my 2nd key fob was not available to give to me. As soon as Emily has it in her possession, she offered to meet me to make sure I got it. So the things that were not ideal, were made right with me. I hope to continue to have great service at Shaheen, as I was pretty nervous as this was the biggest purchase I have made on a new vehicle! Thanks!
Response from owner
October 12, 2023
Other reviews
Patrick Fuller
Griffin was amazing, extremely helpful, and very knowledgeable getting me into my first EV. Exceptional service from one of my Aflac accounts! I highly recommend Shaheen Cadillac.
Keith Owen
Aaron and Shane were amazing, and they got the car i wanted at the price i needed. I am very happy with my new Camero, thank you both and thank you Shaheen Chevrolet.
Nicole Boyd
My daughter who lives in Texas came home for a visit and to explore her options of car ownership. Christopher Paulik was the only salesman in the Greater Lansing Area to take the time to help her. We were so impressed with his customer service and attention to detail. My daughter took the plunge and purchased her new Chevy Blazer here in Michigan! Christopher was fantastic and helped make arrangements to have it sent to her home in Texas! It was shipped on Monday and she received it on Wednesday! To make this experience even better, I also walked away with my dream Jeep Rubicon! I had mentioned we were Jeep lovers and already owned one. He took the time to show me an amazing vehicle that I instantly knew I needed in my life. He was amazing to work with and hands down the best car-buying experience I have ever had! Christopher and the team at Shaheen Chevrolet made all our dreams come true!
Sara Reedy
Had very specific new-to-me car needs and Dylan Sells and Tad at Shaheen were endlessly helpful and patient in finding me the perfect vehicle at the right price-point. Dylan was knowledgeable, genuine, kept the process comfortable. Customer for life! Thanks fellas!