Suzanne Enquist

Kailee Renas

I went to 3 dealerships prior and no one was able to help me. Thank you Sam Eddy for making my move into a Chevy Traverse so seamless and easy. Also, Finance Manager Sierra Tamez was great to work with as well. Thank you, Shaheen!

Autumn Smith

I am so pleased with the purchase of my new vehicle and I’m very pleased with the service I received from my sales Rep David Hanna and the other guys from Shaheen Automotive Pre-Owned! I had purchased my last car from him so when I was ready for new car I called him and was in and out, hassle-free in a day in a half! They were so friendly, helpful and successful in getting me exactly what I wanted. I would recommend anyone go there for their next ride! Thanks Shaheen! 😃

Ashley A

I bought a Jeep from them about two months ago and have experienced nothing but problems ever since. I should have known it was a red flag when they let me drive off the lot with the tire light still on. The salesman had an excuse for everything. He said the one tire was a little low but he put air in the tire and it may take 200,000 miles of driving for the light to go off. I’ve had my jeep for about two months and I’m not even able to drive it. My jeep makes it a couple blocks before overheating. I called the service center since I bought a warranty with the car and they weren’t able to get me in for a week. Upon taking it to the service center they give me a laundry list of things wrong with the jeep after having the jeep for two days. They gentlemen called from the service center because he never receive my signature I sent hours early. The man on the phone informed me it will probably be another week before I get my jeep back and none of it is covered under my warranty. Idk what kind of warranty they sold me since I’ve had the jeep for not even 60 days before it became unable to drive. By the time I get my jeep back I will have had it for less than 3 months unable to drive it for almost a full month and have to put over 3k into it. What kind of dealership let someone drive off the lot with lights on their dashboard on? He assured me everything was fine because the service department looked at it. The same service department not even two months later say there is something wrong with it, over 3k wrong with me. How does the car go from nothing wrong to a laundry list that’s not covered under warranty and is marked as unsafe to drive.

Brian Davis

Last night I had the pleasure to meet and work with the Shaheen Family in Lansing. I had been looking for a specific truck throughout the country. I found one on their website. Filled out Credit app. Chris Wilfong gave me a call and we worked through the process over the phone and through text. Upon arrival, Chris met me at the door. Introduced me to Sales-Manager, Tad Tuckerman and l was off for a test drive. When I got back, we went over paperwork with Mark and Tad. Headed back to financing with Jim Himebaugh. We joked, we laughed, swapped stories. Everyone was easy to talk to and answered all my questions. The office was clean and organized. More importantly to me, the truck was super clean. I felt like I received a good deal and walked out with good information. Thank you Mark, Tad and Jim for a great experience Brian Davis,