Jena G
Zack Fouts was our sales associate and I couldn't ask for a better car buying experience for my daughter. He found her the perfect vehicle, got us in the right price range, and when I left my car running with the a/c on because my dogs were inside and ran out of gas, he walked around the campus until he found a gas can to fill so I didn't have to call a tow truck. If you're looking for truly kind and personal customer service from people who actually care about the job they're doing, this is the place! And while we worked with Zack primarily, the entire sales department was overwhelmingly kind and courteous.
Response from owner
March 30, 2026
Other reviews
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We had been approved for an auto loan through our bank and were waiting for the dealership to finalize the process so the bank could issue the check. Everything was in order on our end. After some discussion, we were persuaded to consider a different option for what we were told could be a better deal. Several hours later, we were informed that the dealership could not provide a better offer; by that time, the bank was closed. We were then notified that the vehicle had a check engine light and was in the service department. Unfortunately, due to poor and inconsistent communication throughout this process, the dealership lost a confirmed sale. I called back today to check on another vehicle and express my frustration with them just to be told I'd get a call back, with it being hours later and no call. I'm very disappointed as this has been our families go to for vehicles, especially with our history in GM workers. I will never recommend this place again as it has completely turned shady and unprofessional.
Mayson Alldaffer
Had an amazing experience here! Joe H. Helped me through the entire process and the entire staff stayed over extra time to make sure I was on the road that same day for work with a new car! Much appreciation Chevy ❤️
Heather Kirchen
My salesman Zach, and the whole team at Shaheen were amazing to work with this week, I went in knowing exactly what I wanted, they had to jump through a few hoops to make it happen and they came through with flying colors! Highly recommend Zach Brendahl & the whole team. I love my new 23 Malibu RS ❤️
Linda Bernard
Our salesman, Chris Paulik, did an excellent job keeping us informed from our order to delivery. He was very knowledgeable and professional as well as friendly. All aspects of our experience at Shaheen Chevrolet was excellent. We are multi-time past customers and will continue to be in the future.