Cracker
Great service from Jacob Schmaltz and everyone at Shaheen Chevrolet during my auto purchase
Response from owner
February 3, 2025
Other reviews
Robert W
If you go to the service department and “assistant manager” Jason is your advisor leave and go to a different dealership for service immediately. Brought my truck in for a 5 hour job took 5 days to complete. Jason would either never take calls, never respond to texts, or be on a 2 hour lunch break. He would provide no update beyond “taking longer than expected”. Don’t get me wrong I could care less how long it takes to fix the vehicle properly my issue is getting spun around when we spoke and where on the same page that I’d need to know what’s happening/timeframe so I can arrange transportation as I run a small business and have clients and gear I need to transport along with a service animal. Jason failed to keep me informed, failed to provide a loaner, failed at just about everything beyond intake and releasing the vehicle and he barely did that because he put the wrong mileage during intake which delayed the repair under warranty. If incompetence was a person it would be this guy. Again if you go to service for ANYTHING and he says he’s your advisor RUN. Update: just to solidify this 1 star - that call they mentioned? it never took place.
Kathleen Bartlett
I recently worked with Dan Dowker at Shaheen Chevrolet to buy a new vehicle. Dan was an absolute pleasure to work with through the entire process. Dan was very conscientious, informative, patient and respectful. I am a female buyer, and some of the sales reps I contacted previously to Dan, made me feel like I didn't know what I was talking about or respected how specific my thoughts were in the details of my next car. Dan never made me feel this way. Dan made me feel like I was the only client he was working with. He was available all the time, prompt communication and I felt he worked very, very hard to find me the vehicle I was looking for. I highly recommended Dan and Shaheen Chevrolet when purchasing your next vehicle. I am very satisfied with my purchase and it was a pleasant experience from beginning to end.
Edward Burke
Great experience start to finish Tom Dys body shop manager went above and beyond to provide excellent service and great communication with progress of repair to our vehicle. Shaheen Chevrolet will definitely be our go to dealer along with our super sales person Robin Devoe a Big thank you to Mr Jim Shaheen for acquiring his fantastic staff of employees. Sincerely Ed & Joann Burke
Mitchell Loe
Kieth Walters is the best salesman I have ever worked with. He helped me order a 2022 Colorado. He was honest, patient, and super kind. Beware we did order the truck and waited a year, but it was totally worth the wait. I can't recommend Kieth enough. Thank you!!!!