Nicole Boyd
My daughter who lives in Texas came home for a visit and to explore her options of car ownership. Christopher Paulik was the only salesman in the Greater Lansing Area to take the time to help her. We were so impressed with his customer service and attention to detail. My daughter took the plunge and purchased her new Chevy Blazer here in Michigan! Christopher was fantastic and helped make arrangements to have it sent to her home in Texas! It was shipped on Monday and she received it on Wednesday! To make this experience even better, I also walked away with my dream Jeep Rubicon! I had mentioned we were Jeep lovers and already owned one. He took the time to show me an amazing vehicle that I instantly knew I needed in my life. He was amazing to work with and hands down the best car-buying experience I have ever had! Christopher and the team at Shaheen Chevrolet made all our dreams come true!
Response from owner
May 1, 2024
Other reviews
Dan A
After spending 75k on a vehicle and having an issue that led to a simple $200 repair (still in warranty) Shaheen was unwilling to make it right. I really enjoyed my experience purchasing a vehicle with their team, but unfortunately on the back end when you expect a company to actually be a support they did not come through. A huge disappointment and really taints the Shaheen brand. Their team was not willing to go the extra mile on something so small. It wasn’t about the money it was about making it right on a mistake they clearly should have been help accountable for. If you are looking for a dealership that is willing to “sell you” and sweep you off your feet but not hold true to their word on the back end this is the dealership for you. Super disappointed and I’m sure I am not the only person they have treated this way. As a business owner that buys a brand new vehicle every 2 years (cash) I’ll be going elsewhere.
Gary Franks
I was highly satisfied with how quickly and easily I was able to purchase my new truck at Shaheen! Carl “Spence” Spencer was my salesman. He was kind, accommodating, knowledgeable, and genuinely concerned with getting me the best deal possible. He was transparent about the value of my trade-in. That being said, he was able to get me a substantial amount of money for my trade! He also worked tirelessly to get me every discount and incentive he could. I got an outstanding deal on my Silverado 2500 Trail Boss and you will too!
Andy Birt
Great experience. Excellent sales person. Took time to help us figure out exactly what we wanted.
Stephanie Almy
Gage was amazing from the moment I drove up to my appointment entrance at 9 am until I left at 10:30. He answered every question I had, as I had a need for tire replacement that was not expected. Gage went above and beyond to make it happen so I could get my tires replaced that same day. He stayed with me with a rim was tested to determine if I would have to order a new rim, due to a major tire puncture that caused my tire to be unrepairable. Gage has been my lead go to before and I absolutely appreciated his support and understanding to seek the best option for me!