Kathy Dwight
Steve here, Matt P. was our salesman. Great experience, knew about vehicle I wanted and shared it. Very pleasant young man. I already passed his card on to a co-worker. Ryan was also very pleasant, and got me the best rate financing.
Response from owner
July 11, 2024
Other reviews
gary oliver
Used Shaheens mobile service for a warranty issue on my Traverse. Worked out great.
Tony Sandoval
My wife and I had the pleasure of working with Sales Rep. Jake Haner for about a month and a half, stopping in no less than 4 times and blowing up his phone about 100 times, all while he tried to find the perfect new vehicle for me. To say that I’m particular, and hard to please is a massive understatement. After all, this would be my first NEW car purchase. Jake braved winter conditions while he was sick, to clean off a vehicle for me to drive. This was so I could get a feel for the ride of a truck that we both knew I wasn’t going to purchase. I felt bad about this and told him I’d come back another time but he refused and said let’s go for a ride. I was sold on the 3.0L Baby Duramax. In this process we found a vehicle at a different dealership in Illinois; so I made a down payment. The driver who fought through traffic to Illinois to pick up the vehicle noticed that it wasn’t in as good of condition as they said it was. Not all dealers are trustworthy if you can believe that. Jake protected me from buying a vehicle that he knew I wouldn’t be happy with and they left that car behind where it belonged. We were able to use the down payment on the new vehicle but only after multiple failed attempts at trying to get the perfect one that I wanted from other dealers. Realizing that my dream to own my first new truck/Tahoe with a diesel engine was coming to an abrupt end I started to feel helpless inside and give up. When all of the sudden the impossible happened and GM had 0% financing for 2024 Tahoes. It’s as common as seeing an albino jaguar in the wild. So my wife and I quickly went to work and we found a Tahoe right under our noses at Shaheen. Jake was able to subdue the competition for this highly sought after diamond in the rough, until I could drive the HC Tahoe 6.2L V8. Wow was it an impressive ride and it had all of the features that my wife and I had agreed upon (minus my desire for a diesel engine). We both loved it and the rest of the purchase was as easy as pie. They (Jake, Troy, & Lenny) made sure all my questions were answered and Jake even followed up to see how the new Tahoe was working out for us. I told him “My wife loves her new ride! And I’m beginning to enjoy driving her car. If you made it this far I’ll tell you that I’m going back to Shaheen and only working with Jake when the time comes for my wife to get a new vehicle. They looked out for us and were patient with us during this endeavor. I won’t go anywhere else and I’m referring everyone to Jake.
Mike Karkau
Johnathan Feister and Ivan Arnold were a blessing to work with! They are knowledgable and did a professional job!
Crystal
Best car-buying experience I’ve had yet. Wonderful service, fair pricing, and absolutely no BS. The entire staff was friendly, knowledgeable, and truly customer-focused from start to finish. A huge thank you to Jordan for going above and beyond—and for being so welcoming to my puppy, too. That meant more than you know. I’ll definitely be back!