Arnay Hillery

keith miracle

I just purchased a used truck and John was great to deal with. Never felt pushy and let me walk away to chew on it for a bit without showing any frustrations. And after I made up my mind he went through hoops to accommodate me. Ryan in the finance department was an absolute pleasure to meet and work with and had a huge part in my decision to purchase the truck. Overall I couldn't be happier and now have one badass truck. I typically buy privately because of the feel I get from dealerships. This place never gave me the sales pitch feeling and they went over and above to accommodate me. John was even able to work in getting non stock size tires in a day. Had it ready when for when I signed the deal. I'll drive all the way out there in 10 years for my next one.

Maureen Storie

First let me say that I love Shaheen and have been a loyal customer for 15+ years however, my last scheduled maintenance was maddening. I scheduled an appt for oil change, tire sensor, front end alignment and swaybar repair. My appt time was 1 and I dropped it off at 12:30. I went about my day, running errands with my new chauffeur and as I was driving past shaheen @ almost 3, I saw my truck sitting in the same spot I dipped it off at. This lead me to call for a status check. They hadn’t even checked in my vehicle for my 1 o’clock appt! The truck was officially checked in at 2:52 and I was told to arrive back at 5:30/5:45 to get my vehicle. I came back at 5:45 as advised to find my truck was just being pulled in for an oil change and tire sensor repair. I asked Rich the manager what I could have done to make the appointment go more smoothly and was told nothing. I did everything right and that the mistake was on their end. I know that this was a one off and definitely just an oversight, I was able to get everything repaired on Monday and get my vehicle back. I’m very disappointed in the lack of communication not only with myself but between employees within Shaheen and I am not one for excuses I don’t wanna hear them. I just want to know what happened and how you’re going to fix it. I feel like Shaheen did everything they promised to do. It was just delayed, but it’s also important to make sure that we follow up on our vehicles.

Heather Troxclair

Joe Haidamous is awesome, he was very helpful from start to finish. We had experienced an issue with the lending and Joe was extremely helpful and patient in helping us get everything taken care of. We purchased the car from New Orleans and he made the process easier than if we were there. Joe was always in communication throughout the process and kept us informed every step of the way. The trax is perfect, and we are so thankful to have joe as our salesman. I’d recommend Shaheen and Joe to anyone looking to buy a car from any state. He can handle anything. Thanks, Joe!!!

Patrick Fuller

Griffin was amazing, extremely helpful, and very knowledgeable getting me into my first EV. Exceptional service from one of my Aflac accounts! I highly recommend Shaheen Cadillac.