Ari Jonah

Tony Sandoval

My wife and I had the pleasure of working with Sales Rep. Jake Haner for about a month and a half, stopping in no less than 4 times and blowing up his phone about 100 times, all while he tried to find the perfect new vehicle for me. To say that I’m particular, and hard to please is a massive understatement. After all, this would be my first NEW car purchase. Jake braved winter conditions while he was sick, to clean off a vehicle for me to drive. This was so I could get a feel for the ride of a truck that we both knew I wasn’t going to purchase. I felt bad about this and told him I’d come back another time but he refused and said let’s go for a ride. I was sold on the 3.0L Baby Duramax. In this process we found a vehicle at a different dealership in Illinois; so I made a down payment. The driver who fought through traffic to Illinois to pick up the vehicle noticed that it wasn’t in as good of condition as they said it was. Not all dealers are trustworthy if you can believe that. Jake protected me from buying a vehicle that he knew I wouldn’t be happy with and they left that car behind where it belonged. We were able to use the down payment on the new vehicle but only after multiple failed attempts at trying to get the perfect one that I wanted from other dealers. Realizing that my dream to own my first new truck/Tahoe with a diesel engine was coming to an abrupt end I started to feel helpless inside and give up. When all of the sudden the impossible happened and GM had 0% financing for 2024 Tahoes. It’s as common as seeing an albino jaguar in the wild. So my wife and I quickly went to work and we found a Tahoe right under our noses at Shaheen. Jake was able to subdue the competition for this highly sought after diamond in the rough, until I could drive the HC Tahoe 6.2L V8. Wow was it an impressive ride and it had all of the features that my wife and I had agreed upon (minus my desire for a diesel engine). We both loved it and the rest of the purchase was as easy as pie. They (Jake, Troy, & Lenny) made sure all my questions were answered and Jake even followed up to see how the new Tahoe was working out for us. I told him “My wife loves her new ride! And I’m beginning to enjoy driving her car. If you made it this far I’ll tell you that I’m going back to Shaheen and only working with Jake when the time comes for my wife to get a new vehicle. They looked out for us and were patient with us during this endeavor. I won’t go anywhere else and I’m referring everyone to Jake.

Mike Copeland

John Rausch helped me to get my 2nd vehicle with him. John was very helpful and did a wonderful job in helping us through the process of getting our new Silverado. Everyone there we encountered was very friendly and helpful. I would highly recommend this dealership if you are planning on getting a new vehicle.

Cierra Van Ells

I worked with Michael, he was very informative and helpful! He worked extremely hard to get me the lowest rates and eligible discounts lowering my overall purchase as much as possible. 10/10 would recommend!

Samantha Winters

From start to finish Richie took really great care of me. He listed to what I wanted and answered all of my questions, he was very respectful about my time and finances. He was extremely personable and made my car buying experience one for the books! I'm so happy I was referred to him, he made my car buying experience so easy and smooth. I walked in meeting a stranger and walked out feeling like I made a friend! More than you typical car salesman! Richie cares and I highly recommend asking for him if your shopping for your next vehicle at Shaheen in Lansing,MI!