Tara Kollar

Andrew Morrissette

I’ve been seeing Shaheen everywhere in EL and figured this was the spot to look at Chevys and their lot is HUGE. Came in wanting to check out the new 2024 Chevy Traxs. I was looking for an SUV that wasn’t so big like an equinox+ and was very budget friendly, but was worried this might be too cramped like a suburu crosstrek. There was only one demo on the lot as they were getting sold out the second the arrived. Rob was great and didn’t go through numbers, or financing etc before actually letting me look at the vehicle and test driving it. The car fit me like a glove! He was super relaxed and didn’t pressure you into buying anything or pressure you towards a certain vehicle, which I experienced at the previous dealership I was at in the area. Afterwards we went through the process of seeing what was available (with the colors and trim I liked) and when it was available and seeing if I needed to be on a waitlist. Rob went above and beyond seeing where the actual freight was and it showed instead of the vehicle just leaving GM that it was delivered that day, so I was able to forgo the $500 hold and get the car the next day! Rob even texted me pictures of the car when the car actually arrived from the pre inspection site! And when it was time to pick it up he showed me it first before doing paperwork and afterwards showed me all of the features/ where everything was on the car. So overall Definitely a great experience getting my first new car. Out with the 15+ year old cars and in with this new baby!

autumn wright

I made an appointment for my car on a Friday and dropped it off at 7:30AM. I was told I should have a diagnosis by mid day. I called at 1:30pm as I had not received a diagnosis yet. I was told the technician had not looked at my car yet but would have it by end of the day. I called again at 4:45pm as I still had no diagnosis. Was told that they still had not looked at my car. They stated it wouldn’t be until Monday until they could look at it has my technician wasn’t in on Saturdays. I picked my car up Saturday as I couldn’t go all weekend and Monday without it. I brought it back in two weeks later again on a Friday with an appointment. The same thing happened they didn’t look at my car until the following Monday. I’m unsure why they make appointments when they clearly don’t have time to look at your car that day. Their communication is very poor, and they don’t follow through with what they say. I will never take my car back to be serviced there due to making me go days with no communication and follow through.

Joseph Kunk

Excellent service. Repair done right. Kept me informed of status. Explained the work done. No mess, and gave me a free car wash.

Kylee Moreland

My husband and I have leased not one, but two cars from Devan Reed at Shaheen now and we will never go to any other salesman or dealership. Devan was super straightforward, understood our goals before showing us a ton of vehicles and made the leasing process super simple. Shout out to Shaheen for hiring wonderful salesman like Devan who make car shopping an easy process!