Jeanine Eno

Jerry Langhart

On 12/01/24 I found a used vehicle on the website that I wanted to test drive / purchase. On 12/2/24 I reach out at 9am to schedule a test drive. Brooke called and sent me a txt confirming the vehicle was available and I was scheduled for my test drive at 5pm on 12/2/24 and that I would be working with Troy. I was then txted and called at 4:05pm by Brooke letting me know that somebody agreed to purchase the vehicle and I would not be able to test drive it. I had made arrangements for somebody to watch the kid and left work early as the dealer was 45 minutes away. Not only was I already on my way to the dealer when they called but I was also never told anybody else was interested in the vehicle or that it was first come first serve policy. Brooke was sure to let me know that they had great availability of other options which is not true they only had one other vehicle on the lot that was the same make and similar model. At this point I was very frustrated and asked to speak to the manager who assured me he would do everything he could to make it right and understood that I was very frustrated. He then told me that he would personally look into what happened as I was told the purchaser was a walk in, however it also sounded like a potential deal had been in the works for days. He was going to see what other vehicles might be coming to the dealer that I would be interested in and give me a call back. That was two weeks ago and of course I have not heard from anybody at the dealer. Adding to this review per Shaheen’s response a year and a half later: Nothing says genuine like a 1.5 year later “apology”. There was no oversight just a greedy company that wanted to make a sale and promised the same vehicle to more than one customer.

Christopher Levendoski

Adam is the best. He is always looking out for you and he is very through. Can’t say enough. Thank you so much

Karen Bailey

Reuben Martinez was awesome! He answered all my questions, was knowledgeable about the features in my new 2026 Chevy Traverse Z71 (which I absolutely love!), made sure that the couple of shallow scratches on the drivers side door were buffed out before I had the keys in my hand and he delivered it right to my front door! He made the purchase fun, zero stress, helped set up a service appointment to get my running boards installed and followed up with me to make sure I was all taken care of. I hope Reuben is around for my next vehicle purchase because he was awesome to work with! Kudos to David in finance for making that process seamless and to Johnathan in service for helping me use my GM rewards towards my running boards installation! Excellent experience overall, thank you!

Lydia Riggs

Brent Cramm is really good to his customers. He listens to what you want and helps you stay within your budget. He doesn't push or pressure you into anything. He works well with you to get what you're looking for.