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Shaheen Chevrolet in Lansing, MI

Shaheen Chevrolet serves Lansing, MI from our Lansing, MI office. We're rated 4.8★ across 999 verified customer reviews.

Reviews mentioning Lansing, MI

May 26, 2026

Chad Waldron

Jason, Jonathon, and the team at Shaheen Service have exceeded my expectations. They have inherited me and my 2024 Chevy Blazer EV, after a lackluster 6+ week service experience at another Lansing Chevy dealership. (This ended up in a GM corporate complaint with that dealer.) From start to finish, Jason kept me informed of my Chevy Blazer EV's repairs, even while I was away in China on business. He was diligent in ensuring all vehicle service bulletins were addressed, including those I didn't even know about. They have earned my loyalty and trust. I so appreciate Shaheen's Service Team and their commitment to quality/excellence.

Response from owner

Chad, we value your feedback and business with us. We are glad you felt this was an excellent, five-star service experience with us! We hope to help you again in the future with any vehicle needs.

May 27, 2026

May 13, 2026

L E

If you are buying a used car, I highly recommend Shaheen in Lansing! Jordan Schmaltz was so easy to work with and I love my car!

Response from owner

Thank you for the kind recommendation!

May 13, 2026

March 30, 2026

Sheila Youngs

Jordan was our salesman today 3/30/2026 at Shaheen Chevrolet in Lansing Michigan. He was very nice and helpful on asking or delivering questions. Could have not had a better salesman. We love you Jordan. Sheila and Mike!

Response from owner

Sheila, thank you for the awesome review of Salesman Jordan! We are glad to hear everything went well during your car-buying experience at Shaheen.

March 30, 2026

March 27, 2026

Phillip Balk

Joe Haidamous was absolutely amazing patient and understanding. I recommend him and shaheen by celebration cinema Lansing to everyone.

Response from owner

Phillip, we value your five-star feedback and business with us!

March 27, 2026

March 13, 2026

Julie Baker

Jimmy over at service was excellent to work with. Very professional and always has a smile to on his face. Highly recommend Shaheen in Lansing.

Response from owner

Julie, we are glad you had a great service experience with Jimmy! Thank you for choosing Shaheen.

March 16, 2026

February 20, 2026

Ted Wiborn

I bought a new truck from Richie at Shaheen Chevrolet in Lansing Michigan. I went to 7 Chevy dealerships looking for the exact truck. None of them would order me a truck the way I wanted it. After speaking with Richie, he was very helpful and order the truck exactly the way I wanted it. He was super easy to deal with and managed the build/order, purchase and delivery of the truck in a professional manner. A true professional. He had Lenny show me the operational aspect of the new vehicle.

Response from owner

Ted, thank you for doing business with our Shaheen family and for reviewing your experience with Salesmen Richie and Lenny! We hope you're loving the new truck!

October 28, 2024

February 16, 2026

David Wilson

Very Pleased with our recent purchase from Shaheen Chevrolet in Lansing, Michigan. David Hanna was our sales agent and could not be more impressed with the level of professionalism and service by both him and the entire staff. Would certainly recommend to anyone in the new or used vehicle market.

Response from owner

David, thank you for choosing Shaheen! We are glad you had a five-star experience working with Salesman Dave Hanna.

February 16, 2026

February 16, 2026

Gary Riley

"I’m back to update my review from 5 years ago because I just bought another car from Jack Van Pelt at Shaheen Chevrolet. I’ve been buying GM products for over 40 years, and I can honestly say Jack is 'The Man.' My last car was a 2020 Equinox, and this time I upgraded to the 2026 Equinox EV. The leap in technology is absolutely incredible—from the massive 17.7-inch screen to the smooth electric drive, it feels like a total revolution compared to my last one. Just like last time, Jack was zero-pressure. Even when we were narrowing down exactly what we wanted, he was patient and found the perfect match. If you’re in Lansing and looking for a Chevy, go see Jack. Thank you again, Shaheen and Jack!" _______ I always buy GM products. for the last 40 years I dealt with most of the GM/Buick/Chevy dealers in Lansing. This is the first I dealt with Shaheen and the experience was the best I have had. Jack Van Pelt was my sales person, he did not give any pressure and when my wife kept changing what she wanted, he found exactly what we wanted. Thank you Shaheen and thank you Jack.

Response from owner

Gary, thank you for such positive feedback, and yes Jack is a total professional! We appreciate your business!

December 10, 2019

February 6, 2026

Julia Shuldin

I had a great experience working with Joe Haidamous at the Shaheen Megalot in Lansing, Michigan. Joe gave me an excellent deal on a 2020 VW Jetta and made the entire process smooth and stress-free. He was professional, efficient, and genuinely nice to work with. I financed the car, and everything was handled quickly and easily. I was able to complete the purchase and drive the car home the same day, which I really appreciated. The car is exactly what I was looking for—very clean, in great shape, and has all the features I wanted. I highly recommend Joe Haidamous and the Shaheen Megalot dealership to anyone looking for a positive car-buying experience.

Response from owner

Hello Julia, thank you for working with Salesman Joe Haidamous at Shaheen Chevrolet! We are glad you had a smooth car-buying experience. Enjoy your ride!

February 6, 2026

December 22, 2025

Kristen Mcgraw

Can’t express my gratitude enough to Doug Matthew’s! Thank you so much for your patience’s kindness and support in getting me into a reliable car in such short notice when my other car kicked the bucket!! Will always recommend Doug at Shaheen Chevrolet in Lansing! Thank you to everyone there!

Response from owner

Hello Kristen, thank you for working with Salesman Doug at Shaheen Chevrolet! We are glad you had a great car-buying experience.

December 23, 2025

October 29, 2025

Layla Orler

Just bought my first car from Shaheen of Lansing and it is safe to say I will be going there for all car enquirers!!! Troy and Jordan were great helps!! Jordan made the experience friendly and very understanding and stress free and Troy understood Exzactly what we were looking for without the pressure of buy ups and sales tactics.

Response from owner

Hello Layla, we value your business with Shaheen! Thank you for reviewing your car-buying experience with Jordan and Troy!

October 30, 2025

September 11, 2025

miriam taleb

Shaheen Chevrolet is by far the best dealership I have come across. I am from the metro Detroit area and my family and I have a dealership we always go to when we need to get a new car/services. I recently moved out to the East Lansing Area and the charging port on my EV Blazer broke. Unfortunately since I couldn’t charge my car I couldn’t go to my regular dealership. I ended up getting referred to shaheen and I am VERY happy I chose to come here. Cameron (Cam) and Jimmy, were so wonderful and kind. From now on when I need a new car or services I plan to come over here! They helped me move all my items out of the loaner vehicle into my vehicle and even charged my car for me fully. I am very appreciative of their kindness and support. DEFINITELY COME HERE!

Response from owner

Hello Miriam, thank you for stopping into Shaheen's Certified Service Department for your service needs! We are glad Cam and Jimmy represented our Shaheen team wonderfully! We look forward to helping you again in the future.

September 11, 2025

July 16, 2025

Dennis Lindstrom

This was our 1st vehicle purchased at Shaheen South Lansing. We will definitely return when we look for a new vehicle. Roger was great in sales. He listened to our needs and located a truck for us. Ryan did a nice job in finance, again listening to our needs and tailoring a finance package for us. Thank you for making this happen for us.

Response from owner

Hello Dennis, thank you for choosing Shaheen Chevrolet! We are thrilled to hear Roger and Ryan were able to get you into the truck you wanted!

July 16, 2025

July 9, 2025

Jayla Jackard

Test drove and went home with this car in the same day. Doug Matthews is very good and knowledgeable! Got the blue car I've always wanted! I highly recommend this dealership. They are very thorough and make the process easy and quick. Go see Doug at Shaheen chevrolet in Lansing!

Response from owner

Hello Jayla, thank you for purchasing a vehicle from Doug at Shaheen Chevrolet! We value your support and business with us. Enjoy your new vehicle!

July 10, 2025

January 2, 2025

Ulrich Salzgeber

I had been searching for a particular car and model for about 4 months and came across a vehicle that fit my needs on Cars.com. It happened to be from Shaheen Chevrolet in Lansing , Michigan while I was located in Steamboat Springs, Colorado. I sent the automated message on Cars.com requesting more information on this vehicle and received a phone call within 5 minutes. from the Used Car Manager. He stated that he would have one of their sales agents call me back which, again, happened in less than 5 minutes. The Agent was Christopher Paulik. Chris sent me a ton of information on the car and was very informative and helpful. when I decided that this was the car that fit our needs I had to start planning how to travel to Lansing to pick it up. I flew into Grand Rapids, Mi and Chris drove down to pick me up. It is a one hour drive each way and I very much appreciated that he would take the time and effort. The transaction was smooth and quick and everyone was very friendly. Chris was great at explaining all of the items and even helped me set up some features on the car. While i was finalizing the transaction with the Finance Manager, Chris fueled up the car so that it would be ready to go. He had also recommended the Zurich protection package which includes a ceramic layer. Everything was as had been advertised and I am very happy with this purchase.

Response from owner

Hello Ulrich, wow thank you so much for making the journey to Shaheen Chevrolet in Lansing! We are very grateful for your business and are thrilled to hear of your wonderful experience! Enjoy your new vehicle.

January 2, 2025

November 28, 2024

Laura Parker

This dealership is easily the best dealership in the Lansing area. The staff here were friendly, helpful, and knowledgeable!!! They helped me out of an unpleasant situation and set me up with a reliable vehicle to drive. Griffin, worked hard to figure out a solution for me and made sure I chose the best vehicle for my financial situation and lifestyle. The GM and other administration team members also heard about my unpleasant situation with another dealer and were extremely helpful.

Response from owner

Hello Laura, we are so glad you chose Shaheen and that it was a pleasant experience with Griffin and our team! We are always happy to help and we hope to see you again in the future! Thank you for your business.

December 2, 2024

September 12, 2024

daryl wenzel

There is just something about walking out to a new truck at the end of a long work day!!! My day was filled with meetings and testing new software at my work so it didn't leave me much time to pick up the truck. Christopher Paulik Came out and delivered it right to my normal parking spot!! Talk about amazing customer service!! You won't find dedication, commitment or tenacity like that anywhere else. Do yourself a favor and step into luxury level customer service and step into a quality pre-owned vehicle. I will never shop anywhere else! Shaheen Chevrolet of Lansing is the place you will find everything you are looking for in your next vehicle purchase and Chris is the salesman to go see!

Response from owner

Hello Daryl, thank you for reviewing your experience buying from Chris at Shaheen! We hope you're loving the new truck! We are grateful for your business.

September 24, 2024

August 29, 2024

K L

After my boyfriend had a terrible buying experience at Graff of Okemos, I decided to look at other Chevy dealers in the Lansing area. This is my first time buying a car and Tobbie Lansdell has been the biggest help in answering all of my questions (I have a LOT of them) and has been the most patient and helpful person in explaining everything to me. Not once was he ever pushy or made me feel pressured in any way, shape, or form. He even was willing to stay after closing time on a Friday to ensure I had a proper test drive and walked through the vehicle features with me (I never had a car newer than 2011 and had no idea how any of the features worked). This spoke volumes since I do not live in the area and even after I told him I could come back another Friday, he made sure I felt taken care of and knew what I was going to get for buying the Trax I had my eye on. Even after I signed all the papers and paid the deposit, he reached out to me and asked if I was enjoying my new car and took the time to answer all of my questions then too. I cannot recommend Shaheen or Tobbie enough and will 100% be coming back for future purchases!

Response from owner

Thank you for the wonderful review of Tobbie at Shaheen! We are glad you had an excellent car-buying experience and we hope you're loving the new Trax!

August 29, 2024

May 1, 2024

Nicole Boyd

My daughter who lives in Texas came home for a visit and to explore her options of car ownership. Christopher Paulik was the only salesman in the Greater Lansing Area to take the time to help her. We were so impressed with his customer service and attention to detail. My daughter took the plunge and purchased her new Chevy Blazer here in Michigan! Christopher was fantastic and helped make arrangements to have it sent to her home in Texas! It was shipped on Monday and she received it on Wednesday! To make this experience even better, I also walked away with my dream Jeep Rubicon! I had mentioned we were Jeep lovers and already owned one. He took the time to show me an amazing vehicle that I instantly knew I needed in my life. He was amazing to work with and hands down the best car-buying experience I have ever had! Christopher and the team at Shaheen Chevrolet made all our dreams come true!

Response from owner

Hello Nicole, what a fantastic review! We are thrilled you and your daughter had an amazing experience with Chris and our Shaheen team! We greatly appreciate your business and we hope you enjoy your new vehicles!

May 1, 2024

April 19, 2024

Joe C

Shaheen dealership experience was great. We drove from Brighton to Lansing because their used car inventory is so large and honestly superior to anything in the Detroit area. Our salesperson, Jordan Schmaltz, was fantastic. He was professional, responsive, and easy to work with. Highly recommended.

Response from owner

Hello Joe, we are thrilled you had a great experience at Shaheen! We are glad Jordan was able to help you find what you're looking for! Thank you for the positive review.

April 19, 2024

April 13, 2024

Connie Whipple

I am not usually one to write a review, but I want to express how great of an experience I had with my salesman, Tyler Howe, at Shaheen in Lansing. I ordered a Chevy Trax, to my liking, about six months ago; it was a long wait. Tyler kept me updated about the whereabouts of my new Trax, and along the way, he ensured I was doing what I needed to with my current lease. When my car reached Lansing, Tyler got me in the same day, walked me through the buying process, and eased my mind the entire way. The day my car was delivered to Lansing, I took ownership. Tyler helped make this day possible, helping me build the perfect vehicle from start to finish. I couldn't be happier with Tyler and his patience with me. When I got my car, we sat in it, and he went over everything with me; he was very knowledgeable about all my new car's gadgets. From start to finish, the entire process was seamless and stress-free. The paperwork was quick and easy, and I drove off the lot feeling confident and excited about my new purchase. If anyone is in the market for a car, give Tyler Howe a shout. He goes above and beyond and makes the experience a great one. I am truly grateful for having had the opportunity to have him guide me through my car-buying journey and create such a positive experience. I look forward to many happy miles in my new Trax.

Response from owner

Hi Connie, we appreciate the wonderful feedback. Tyler Howe will be happy to hear of your five-star experience! Thank you for your business, enjoy your new Trax!

April 15, 2024

January 11, 2024

teri langley

Shaheen Chevrolet was amazing! From meeting our expectations on the vehicle we wanted to ensuring we understood every step in the process. There is a reason the greater Lansing area is lucky to have Shaheen in the neighborhood—quality customer service. Our sales consultant, Aaron C., was awesome to work with. We will definitely continue to do business with Shaheen and Aaron C.

Response from owner

Teri, congratulations on your new vehicle! Thank you for doing business with salesman Aaron Carter and the Shaheen Team. We appreciate it!

January 11, 2024

October 2, 2023

Christa Paul

The employees that I dealt with were so very helpful! They had good attitudes and were very attentive to every detail. I really felt like they valued my business. When I picked up my vehicle, the staff member walked around my car with me and we checked everything out. My car looked great! The body work looked amazing & my car was clean - inside & outside! Thank YOU to everyone at SHAHEEN CHEVROLET, LANSING/MLK!

Response from owner

Thank you Christa for the 5 star review! Happy to hear you had an awesome experience!

October 3, 2023

October 1, 2023

Geralynn Suchecki

My husband and I highly recommend buying a vehicle from Shaheen Chevrolet in Lansing. We found the SUV online and before driving 1 1/2 hours to the dealership, we confirmed with sales manager Tad Tuckerman, that the 2021 Blazer RS that we were interested in, was available and ready to purchase at an agreed price. Upon arrival, we were greeted warmly by Tad, and then salesman Chris Wilfong, showed us the Blazer. The whole experience was exceptional from start to finish. Chris took his time with us, answered all our questions and we never felt pressured. Once we made the decision to buy, the process went smoothly. There were other customers shopping that day, and all of them that we talked to, were very satisfied with their deals. At Shaheen Chevrolet, honesty, integrity and great customer service are their ultimate goals. This is the BEST PLACE to buy vehicles and we will be back for more in the future.

Response from owner

Thank you Geralynn for the awesome 5 star review! Our team wants to do their absolute best for our customers.

October 2, 2023

May 27, 2023

Kevin Romanchuk

I had the pleasure of buying a jeep from Shaheen Chevrolet. I drove 90 miles to make make the purchase! You might think I am crazy for doing that but meeting Tad and Dylan was well worth it! There was absolutely no pressure and I felt privileged to buy from them. Shaheen Chevy is top-notch all the way around! If you need a vehicle, take a ride to Lansing. This place will take care of you!! Thanks again to everyone at Shaheen. You guys ROCK!!!

Response from owner

Thank you Kevin for the 5 star review and for making the long drive out to do business with our team!

May 30, 2023

April 26, 2023

Brian Davis

Last night I had the pleasure to meet and work with the Shaheen Family in Lansing. I had been looking for a specific truck throughout the country. I found one on their website. Filled out Credit app. Chris Wilfong gave me a call and we worked through the process over the phone and through text. Upon arrival, Chris met me at the door. Introduced me to Sales-Manager, Tad Tuckerman and l was off for a test drive. When I got back, we went over paperwork with Mark and Tad. Headed back to financing with Jim Himebaugh. We joked, we laughed, swapped stories. Everyone was easy to talk to and answered all my questions. The office was clean and organized. More importantly to me, the truck was super clean. I felt like I received a good deal and walked out with good information. Thank you Mark, Tad and Jim for a great experience Brian Davis,

Response from owner

Thank you Brian for the encouraging 5 star review! We are happy you had such a great experience with everyone on our team.

April 27, 2023

February 1, 2023

Bobbie Pojeta

Alex was amazing! Very attentive, kind , and informative! My checkout lady ( forgot her name… sorry) was so nice! She found rebates for me! I’ve had her a few times! She’s very smart at her job and very pleasant! You have great staff! I’d rather drive to Lansing and go here than to team one in Charlotte! Way better service!

Response from owner

Thank you Bobbie for the 5 star review! We are thankful Alex was able to help you and that the service was amazing.

February 1, 2023

November 27, 2022

Casim Abbas

I was interested in purchasing a new car which the dealership had on their lot. Expecting a price quote above MRSP and a miserable negotiation process, I was pleasantly surprised by the whole experience. John Rausch did a wonderful job helping me with the purchase. He was very friendly and professional, and he found discounts I qualified for that I was not aware of. Altogether, I had a very positive experience with the whole team. I had interactions with two other Chevrolet dealerships in the Greater Lansing area over the past eight years. If I consider another Chevrolet vehicle in the future Shaheen Chevrolet would be the first place for me to contact.

Response from owner

Thank you Casim!! Your five star review, your positive experience and the fact that you took the time to leave a review is very much appreciated! You are #ShaheenFamily

November 27, 2022

September 24, 2022

Chad Pleiness

We just upgraded our family used SUV and the team at Shaheen of Lansing was very good to work with, particularly our salesperson Dylan Sells. They helped us through every step of the process and continue to provide great service after the purchase was complete!

Response from owner

Thank you Chad for the 5 star review!

September 26, 2022

March 4, 2022

Samantha Winters

From start to finish Richie took really great care of me. He listed to what I wanted and answered all of my questions, he was very respectful about my time and finances. He was extremely personable and made my car buying experience one for the books! I'm so happy I was referred to him, he made my car buying experience so easy and smooth. I walked in meeting a stranger and walked out feeling like I made a friend! More than you typical car salesman! Richie cares and I highly recommend asking for him if your shopping for your next vehicle at Shaheen in Lansing,MI!

Response from owner

Thank you Samantha for bringing your business to Richie and the Shaheen team! Richie is awesome! So glad you had such a positive experience!

March 4, 2022

November 20, 2021

Cari Rutkoskie

Gary Kelly and the team at Shaheen were outstanding. We had been looking for a vehicle for three weeks, and finally found the one we were looking for at Shaheen, which is about 75 miles away from our home. Gary bent over backwards to accommodate our busy schedule. He communicated with us promptly and clearly throughout the process. When we finally made it to the dealership, he had pulled the car into a showroom so we could look at it out of the dark, cold and rain. The facility is top notch, and everyone we interacted with was so helpful and efficient. It look less than two hours to inspect the vehicle, take it for a test drive, complete all the paperwork, and drive away. Gary even removed all the stickers, made us a nice temporary plate, and filled the vehicle with gas before we left. If you're in the Lansing area or willing to drive there, I highly recommend Shaheen for your next vehicle.

Response from owner

Thank you so much Cari for this amazing 5 star review!! It is exciting to receive such positive feedback from a Shaheen guest. We are thankful your experience was and will continue to be excellent. Shaheen is here for you and always goes the extra mile to ensure your purchasing journey is 5 stars.

November 20, 2021

May 5, 2021

Adam Upleger

I first found the Shaheen of Lansing Dealership by searching for a new car online. I am from the Grand Blanc area and after seeing their listing for one of their cars, I decided to call make a trip out there. It was, by far, the best decision! Their customer service was unlike any other dealership I've ever been to. From the moment I showed up they made me feel like a priority and had the car up front and ready for me to look at/ test drive. I worked with Roger who went above and beyond to make sure that everything went smoothly. On the financial side, I worked with Trae who was so kind and definitely had my best interest in mind when qualifying me for loans. They were able to answer all of my questions and made sure I was happy with my decision. I would ABSOLUTELY recommend this dealership to anyone. It was well worth the drive and I look forward to doing business again in the future with these great people!

Response from owner

Thank you Adam for choosing the Shaheen team and driving the distance to experience our top notch customer service! We appreciate your business!

May 6, 2021

January 28, 2021

Dale Snitgen

We've taken vehicles to Shaheen Chevrolet of Lansing for service for over 10 years. They've always treated us well, are competitive on pricing, and stand behind their work. We've had service done at a handful of other dealerships and Shaheen is consistently the best. Most recently, we opted to purchase from Shaheen. A manufacturer repurchase left us in need of a vehicle and Zach Brendahl delivered. He was friendly and down to earth. It never felt like a sale at any point during the process, rather someone just genuinely interested in our story and helping us out. Super low pressure and incredibly accommodating from start to finish. Being able to text or email for quick things was a huge perk as well. Our expectations were exceeded in nearly every aspect. We need more sales people like Zach! When we're ready for our next vehicle, we know exactly who to call.

Response from owner

Dale, first, thank you for your business, we appreciate choosing Shaheen for your service and sales needs! Second, thank you for giving our Shaheen Team and especially Zach Brendahl a shout out. They work very hard to exceed your expectations and be available to you during and after the sale to ensure you feel good about your purchase. Enjoy your new Chevy!!

January 28, 2021

September 3, 2020

Tonya Kulczyski

I worked with Sam, who made my decision on purchasing a 2020 Equinox very easy. He was patient, answered all of my questions and never pressured in order to complete a sale. I left without a vehicle on my first visit so I could think about the decision and ultimately returned to the Lansing location as opposed to visiting my local dealer simply because of the trust I had with Sam as my sales guy! He is really amazing!

Response from owner

Thank you Tonya! Sam and the entire Shaheen team appreciate your business!

September 3, 2020

October 9, 2019

Jacki Vandemoortel

I received a free oil change, tire rotation and vehicle service after a very poor experience at Shaheen in Lansing. I just used my free certificate. This time I elected to stay in my vehicle so I could see what was done. I was told I need new tires(again). Now mind you I was told I needed new tire LAST time I was here, my tires were 6 weeks old at the time. So today my response to the gentleman that my tires are less than 6 months old. His reply was well they are Michelin and you drive a lot your tires measure at 5/32. He also told me I needed an alignment (which was also done 6 months ago). He showed me the report and I'm .001 off center line. That eventually I would notice my vehicle pulling. My wiper blades were all good, my horn works, my windshield condition is good, my cabin filter is good, and my oil life monitor was reset, and I was all set to go. I sat in my vehicle the entire time, he never inspected any of these and never reset my oil life monitor. This place is less than honest. Be very careful using their service department. On my way home I stopped and had the tread depth on my tires inspected at another shop and my tires are still brand new. Imagine that.

Response from owner

Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Tom Hernley, at (517) 272-6590 when you have a chance. Thank you, and we look forward to hearing from you.

October 10, 2019

July 31, 2019

Roger Martin

We live in the Lansing area and have three daughters, the youngest age 19 and a sophomore at MSU. Over the years, I've handled the first and second used-car buying exercise with each daughter. I'm also a long-time business owner, so I'm obviously very busy. For each daughter, we used the same process and approach: determine what they would like in a used vehicle, pair that with what we wanted them to have for practical purposes (four- or all-wheel drive for our winters, good safety/crash-test ratings, non-smoker) and set a budget we could afford when it came time to start looking. For the first two daughters, we never had much luck at Shaheen. This time, however, in June we found 2016 Equinox right in our price range. It was super clean, had just 17,000 miles, and checked all our other boxes. The salesman, Keith Walters, was terrific. About a month after buying the car, the A/C stopped working, followed a day or so later by the windshield wiper fluid system conking out. Unfortunately, the bumper-to-bumper warranty had expired about a month before our purchase. We took the car to Shaheen service, where I obviously expressed my strong disappointment with both issues cropping up so soon after purchase and warranty expiration. While the vehicle was being serviced, they put our daughter into a rental so she could get to work. And when the repairs were done, they stepped up and covered everything. We did not have to pay a penny. I've been a loyal Chevy and GM customer for decades. When it comes time for our next new car, I'll definitely give Shaheen a shot as they've earned it. Thanks Keith for being our advocate, and thanks Shaheen for standing behind what you sell.

Response from owner

Thank you for your kind words! We are happy to hear that you had a positive experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 1, 2019

April 25, 2013

T W

I was blown away by the great service by Kevin! I was sure it would takes at least 2 days or more to drive home in my new truck... But it didn't!! I'm so happy and everyone was great!! Very friendly and helpful with all my questions and needs!! I have already recommended Shaheen to a lot of my friends and I hope that they end up doing business with them and get the same great service that I got! Thanks for everything!!! KEVIN YOU ROCK!!! :) Tammy in Lansing.

Response from owner

Thanks for your comments Tammy! It was a pleasure help you! Please be sure to let us know if there is anything else we can do to help you! ~ Shaheen Chevrolet

August 6, 2013

What customers say about Shaheen Chevrolet

4.8★ average across 999 verified reviews from the Lansing area.

June 12, 2026

David Darby

I had a great experience working with Brooke at Shaheen Cadillac. I initially brought my XT5 in for repairs because my AC was not working, along with a few sensor issues. I know she is the service advisor and not the technician, but she made the whole process much easier. She kept me informed, explained what was going on, and worked with my extended warranty to help move everything along. I also brought my vehicle back a few days later for an oil change, and Brooke was just as helpful and professional then too. I really appreciated her communication, follow through, and how easy she made the service experience.

Response from owner

David, we value your feedback and are thrilled to hear of your five-star service experience with Brooke!

June 12, 2026

June 8, 2026

Dean Lotridge

Matt and Zack took good care of us. Happy with the purchase. Everyone greeted us with a smile, opened the door for us every time and thanked us for coming in. I was impessed with our visit. Will visit them again.

Response from owner

Dean, we value your feedback and are glad to hear you had an excellent experience with Matt and Zack at Shaheen! We look forward to helping you with your future vehicle needs.

June 8, 2026

June 6, 2026

Jacob Chmiel

Magnificent time. This week I bought my first car from this dealership. Glad Tobbie could help me find something in my budget and what I was looking for. Thanks to David for the assist at the end finishing paperwork. They stayed late for me to make sure I could take it home that day. Thanks again guys.

Response from owner

Jacob, we value your wonderful feedback on your car-buying experience with Tobbie and David at Shaheen. Enjoy your new ride!

June 8, 2026

Services available in Lansing, MI

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Why Lansing, MI customers choose Shaheen Chevrolet

Courtesy & Friendliness98% positivewas a nice guy overall
Cleanliness & Tidiness100% positiveThe place was clean
Professionalism & Conduct96% positiveVery professional

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