Cari Rutkoskie
Gary Kelly and the team at Shaheen were outstanding. We had been looking for a vehicle for three weeks, and finally found the one we were looking for at Shaheen, which is about 75 miles away from our home. Gary bent over backwards to accommodate our busy schedule. He communicated with us promptly and clearly throughout the process. When we finally made it to the dealership, he had pulled the car into a showroom so we could look at it out of the dark, cold and rain. The facility is top notch, and everyone we interacted with was so helpful and efficient. It look less than two hours to inspect the vehicle, take it for a test drive, complete all the paperwork, and drive away. Gary even removed all the stickers, made us a nice temporary plate, and filled the vehicle with gas before we left. If you're in the Lansing area or willing to drive there, I highly recommend Shaheen for your next vehicle.
Response from owner
November 20, 2021
Other reviews
Crystal
Best car-buying experience I’ve had yet. Wonderful service, fair pricing, and absolutely no BS. The entire staff was friendly, knowledgeable, and truly customer-focused from start to finish. A huge thank you to Jordan for going above and beyond—and for being so welcoming to my puppy, too. That meant more than you know. I’ll definitely be back!
Jim Doerstler
A very professional and accommodating dealership. I came from over 200 miles away to buy a specific appointed truck. We were treated like a local customer who had dealt with them for years. The sales person & sales staff were totally focused on our satisfaction. They deserve the highest rating for sales & service.
Isaiah Busenbark
First time financing a car and Dave Trevor made us feel extremely comfortable and it took all of roughly 2 hrs! Not as stressful, scary, or uncomfortable as I thought. I just dont like owing money. Ask for Dave Trevor! there's 2 Dave's so dont forget.
Robert Wheeler
I have got my last 4 vehicles from Shaheen. I have been working with Jake Haner for years now. Service is always good and friendly. I have found that Shaheen is a great dealership and will continue doing business with Jake and Shaheen in the future.