Ulrich Salzgeber
I had been searching for a particular car and model for about 4 months and came across a vehicle that fit my needs on Cars.com. It happened to be from Shaheen Chevrolet in Lansing , Michigan while I was located in Steamboat Springs, Colorado. I sent the automated message on Cars.com requesting more information on this vehicle and received a phone call within 5 minutes. from the Used Car Manager. He stated that he would have one of their sales agents call me back which, again, happened in less than 5 minutes. The Agent was Christopher Paulik. Chris sent me a ton of information on the car and was very informative and helpful. when I decided that this was the car that fit our needs I had to start planning how to travel to Lansing to pick it up. I flew into Grand Rapids, Mi and Chris drove down to pick me up. It is a one hour drive each way and I very much appreciated that he would take the time and effort. The transaction was smooth and quick and everyone was very friendly. Chris was great at explaining all of the items and even helped me set up some features on the car. While i was finalizing the transaction with the Finance Manager, Chris fueled up the car so that it would be ready to go. He had also recommended the Zurich protection package which includes a ceramic layer. Everything was as had been advertised and I am very happy with this purchase.
Response from owner
January 2, 2025
Other reviews
Holeigh G
I've leased multiple cars from Shaheen in the past and have always had a great experience. This year's was no different. Doug, my salesman, is a great guy. He's knowledgeable and helpful and tried to do as much of the paperwork before I actually picked up the car as possible. He was very patient and showed me all of the options that would impact my payment so I had the information I needed to make a decision. I ended up with exactly what I wanted and Doug made that happen. I look forward to working with him and Shaheen again in the future.
jaspercats
Had a great experience buying my moms Toyota RAV4 there, Matt Pietrzak was great to deal with and answered all our questions, and finance guy was great, everything went smoothly and would highly recommend Matt Pietrzak for anyone looking for a car..Thanks again.
Carla Dusz
My sales representative, Robin was awesome! I told her what I was looking for and she found me exactly what I wanted! She was very professional and went above and beyond! I will definitely come back and buy again! Thanks for the great service! I’m very satisfied with my new vehicle!
Mark P
So took my car in for service.. I think the fixed the problem..? Said I need something else that wasn’t under warranty.. I was like what ?? 1399.00 worth ? Car less then 20k 2 years old .. took to a independent shop .. didn’t need the work? The service guy lied to me .. be aware of this only take for warnty.i see why their service has no bizz .. maybe don’t do as many tv commercials and work on your bizz .. I wish I didn’t buy a car from here ..shady