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Topic

Financing

97.1% positive

Across 999 reviews of Shaheen Chevrolet in Lansing, MI, financing appears in 70 reviews (97.1% positive), from 2012-08-29 through 2026-06-12.


Key findings

  • Financing mentioned in 70 of 999 reviews (7%)

  • 98.6% of Financing reviews are 4 or 5 stars

  • Average rating in Financing reviews: 4.9★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    100%70 mentions
  • Communication & Updates

    80%56 mentions
  • Courtesy & Friendliness

    54%38 mentions
  • Pricing & Value

    41%29 mentions
  • Technical Knowledge & Expertise

    20%14 mentions
  • Problem Resolution & Effectiveness

    20%14 mentions

Reviews mentioning financing

March 26, 2026

Kenneth Bielous

I dealt with Jordan Schmaltz and he was a non-pressured easy to talk to very polite very knowledgeable salesman I would nominate them for salesman of the year he was absolutely the easiest guy to work with and probably going to be my future guy for all my needs just an A+ dealership even finance was easy and so was the manager Great people highly recommended.

Response from owner

Thank you for choosing Shaheen for your vehicle! We are glad you had an excellent experience working with Salesman Jordan.

March 27, 2026

March 20, 2026

Heather Troxclair

Joe Haidamous is awesome, he was very helpful from start to finish. We had experienced an issue with the lending and Joe was extremely helpful and patient in helping us get everything taken care of. We purchased the car from New Orleans and he made the process easier than if we were there. Joe was always in communication throughout the process and kept us informed every step of the way. The trax is perfect, and we are so thankful to have joe as our salesman. I’d recommend Shaheen and Joe to anyone looking to buy a car from any state. He can handle anything. Thanks, Joe!!!

Response from owner

Heather, thank you for choosing Shaheen Chevrolet! We are thrilled to hear of your excellent car-buying experience with Salesman Joe Haidamous. We appreciate your business with us!

March 20, 2026

March 14, 2026

Albert Mask

Jordan S was amazing! Did not push anything made sure me and my family were comfortable with payments, got all of the incentives for me and pushed for more!

Response from owner

Albert, we are happy to hear Salesman Jordan did an excellent job during your car-buying process at Shaheen!

March 16, 2026

February 11, 2026

Kyle Ellis

Devan Reed was awesome, I was struggling on getting approved for a car and he did everything he could possible to get me approved. Great experience I would definitely come back again.

Response from owner

Kyle, thank you for reviewing your car-buying experience with Devan at Shaheen! We look forward to helping you again in the future.

February 12, 2026

February 7, 2026

Kevin Ethridge

It was my first time buying at Shaheen Chevrolet, Althought you didn't have the truck in stock that I purchased, you did have a similar one that I was able to drive. Kevin Simpson was awesome bringing in the one I wanted. Devan Reed was amazing in the sale of my truck and buying of MY new truck. Also David Mendoza was spectacular in financing and explaining everything for my new truck. Awesome team from start to finish.

Response from owner

Hello Kevin, thank you for choosing Shaheen for your new truck! We are glad you had an excellent experience working with our team.

February 9, 2026

February 7, 2026

Brentt Smith

I had a great experience at Shaheen. Spence was my sales associate and he went the extra mile to take care of me. He and their finance team worked hard to find a deal that fit my budget and was extremely fair. I highly recommend buying from Shaheen Chevrolet.

Response from owner

Brent, thank you for working with Salesman Spence at Shaheen! We appreciate your thoughtful review and business with us.

February 9, 2026

February 7, 2026

Roberto Flores

Several years back I had been looking to purchase a car, so one winter night I decided to stop by Shaheen Chevrolet. It was very cold, & windy, and after being noticed by multiple Automotive Dealers, Jake Haner was the only one who darted out to introduce himself. That night I drove off with my new used car & Jake Haner made a sale, but he did it with such professionalism, respect, courtesy, honesty, & integrity, which I call work ethic. After my test drive, Jake Haner worked to secure financing, & the best purchasing option for me. I am & have been extremely pleased with my Chevrolet Traverse AWD, it has served us well. If you haven't driven a Chevrolet Traverse AWD, you are missing out, they are a great vehicle choice, especially for families. Stop by and see Jake Haner from Shaheen Chevrolet, you'll be pleasantly satisfied with your purchase. Thank you Jake from Shaheen Chevrolet.

Response from owner

Hello Roberto, we value your support of Salesman Jake Haner at Shaheen Chevrolet. We are glad you had an excellent car-buying experience. Enjoy your new Chevy Traverse!

February 9, 2026

February 6, 2026

Julia Shuldin

I had a great experience working with Joe Haidamous at the Shaheen Megalot in Lansing, Michigan. Joe gave me an excellent deal on a 2020 VW Jetta and made the entire process smooth and stress-free. He was professional, efficient, and genuinely nice to work with. I financed the car, and everything was handled quickly and easily. I was able to complete the purchase and drive the car home the same day, which I really appreciated. The car is exactly what I was looking for—very clean, in great shape, and has all the features I wanted. I highly recommend Joe Haidamous and the Shaheen Megalot dealership to anyone looking for a positive car-buying experience.

Response from owner

Hello Julia, thank you for working with Salesman Joe Haidamous at Shaheen Chevrolet! We are glad you had a smooth car-buying experience. Enjoy your ride!

February 6, 2026

January 31, 2026

Redbeard Skittles

A very knowledgeable staff all around. Very professional staff From manager Troy to salesman Isaiah mares to financial professional Ryan. Top notch highly recommend!.

Response from owner

Hello, thank you for the wonderful review! We value your support of our Shaheen team.

February 3, 2026

January 27, 2026

Karen Devries

Shaheen Chevrolet really is the best dealership I have ever dealt with. Most car salesmen are only looking out for themselves. Ron BECKWITH was more concerned about listening to what I wanted and what I could afford. He gave me everything I asked for. Treated me with the utmost respect. David, the finance man, never pressured me to buy anything extra. He,like Rob, explained everything to me. I realized that as many miles as I drive, and the transmission and engine problems I had with my last car, I needed the extra protection. I just want to say thank you to everyone I met for the excellent service. Please please considered Shaheen Chevrolet and Rob BECKWITH for your next vehicle. You will not regret it.

Response from owner

Hello Karen, thank you for doing business with Rob and David! We appreciate your support and are thrilled to hear of your excellent experience!

August 4, 2025

January 21, 2026

Sabrina Brown

I would like to thank Jordan and Phil for helping me and choosing the best and right vehicle for my budget and needs they have been very patient and understanding they also are great salesman explain everything to me thoroughly broke everything down for my understanding they are the best thank you Jordan / Thor and thank you Phil / NASCAR you guys are the best and I appreciate everything you've done for me over the last few days thank you I'm enjoying my 2017 Chevy equinox and keep up the great work as always you are invited to the first barbecue in 2026. Good morning i do thank you guys for the opportunity to finance with you but since having the equinox I've been disappointed ☹️ I didn't have much money then when I purchased the vehicle and now it's extremely cold and my heat doesn't work had to stop driving the vehicle because of it now I'm without a vehicle very disappointed.

Response from owner

Hello Sabrina, thank you for the kind review of your experience at Shaheen Chevrolet! We are thrilled to hear your feedback of Salesmen Jordan and Phil. We hope you enjoy your new Equinox!

November 17, 2025

December 31, 2025

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We had been approved for an auto loan through our bank and were waiting for the dealership to finalize the process so the bank could issue the check. Everything was in order on our end. After some discussion, we were persuaded to consider a different option for what we were told could be a better deal. Several hours later, we were informed that the dealership could not provide a better offer; by that time, the bank was closed. We were then notified that the vehicle had a check engine light and was in the service department. Unfortunately, due to poor and inconsistent communication throughout this process, the dealership lost a confirmed sale. I called back today to check on another vehicle and express my frustration with them just to be told I'd get a call back, with it being hours later and no call. I'm very disappointed as this has been our families go to for vehicles, especially with our history in GM workers. I will never recommend this place again as it has completely turned shady and unprofessional.

Response from owner

The vehicle you were interested in was in service and was already scheduled for a test drive with another interested guest, who did end up purchasing it. Although there was some communication issues figuring out where the vehicle was, there was nothing shady or unprofessional. You never physically came onto our campus and a deal was never inked. We apologize for any communication issues, but we don't hold cars for any guest. If you do have concerns, please contact Steve Jackson directly. Thank you.

December 31, 2025

November 25, 2025

Cathie Rena

I am very thankful for all the help I received from Philip Cipolla. I was in a car accident with my 2021 Chevy Equinox and with the help of the finance guy they got me back on the road quickly with a 2024 Chevy Equinox RS. I am very happy and thankful 🥰

Response from owner

Hello Cathie, thank you for the wonderful review of Salesman Phillip! We are glad you had a five-star experience at Shaheen!

November 26, 2025

November 19, 2025

Kristy Hagerty

I had an exceptional experience at Shaheen Chevrolet, thanks to Doug Matthews. From the moment I arrived, Doug made the entire process smooth, stress-free, and genuinely enjoyable. He was friendly, knowledgeable, and incredibly patient, taking the time to answer every question and make sure I understood all my options and my touch screen. Doug never pressured me—he listened to what I needed, was upfront and honest about pricing, and helped me find the perfect Equinox. The whole team at Shaheen was professional and efficient, and the financing process was quick and completely transparent. My vehicle was spotless, and they even filled it with a full tank of gas, which was a very nice touch. I also got a free oil change for my next visit. I left feeling confident in my purchase and truly appreciated as a customer. I highly recommend Shaheen Chevrolet and especially Doug Matthews to anyone looking for a trustworthy, straightforward, and top-notch car-buying experience. I’ll definitely be returning for my next vehicle!

Response from owner

Kristy, thank you so much for the thoughtful review of Salesman Doug at Shaheen! We are thrilled to hear you had a five-star experience with us and look forward to helping you again with future vehicle needs. Enjoy your new Equinox!

November 19, 2025

September 5, 2025

tj

Been driving a 2003 Chevy Silverado that I bought new for all these years, it’s been a great truck,but knowing nothing last forever,I went directly to Shaheen Chevy,to see about a new vehicle,while I was not going to let go of my truck,I needed something to go up North and not be concerned of a break down(my truck has close to 300,000 miles on it.). I went in knowing kinda what I wanted,and since I really don’t like shopping, The salesman John R.,showed me what I wanted without any hard sale techniques, the decision was made in a matter of minutes. Great guy, great dealership thank you John and David in the finance dept. Thanks for my new 26,Trailblaser

Response from owner

Hello TJ, we are grateful for your business with us! Thank you for reviewing your car-buying experience with John and David at Shaheen!

September 5, 2025

September 2, 2025

Brandi Robb

Devan was literally the best! Honest, communicates with integrity and extremely thorough. I have not felt as certain and comfortable with financing a vehicle then today. Above and beyond the title of Salesman, Devan has my business for years to come!

Response from owner

Brandi, we appreciate your loyal support of Salesman Devan at Shaheen Chevrolet! Thank you for choosing us.

September 3, 2025

August 25, 2025

Michelle Phillips

My experience was exceptional! Lenny was great. The financing people were as well. We will be back for our next vehicle!

Response from owner

Hello Michelle, we are thrilled you had an exceptional experience at Shaheen working with Salesman Lenny! We look forward to helping you in the future!

August 26, 2025

August 14, 2025

Sandy Skaryd

Michael Hernly was just amazing. He took the time and helped is figure out what all we were looking for in a car. He was very knowledgeable about the vehicles, and went over pricing in an understandable way. Overall he was make this experience quick and easy. And David Mendoza made financing easy for us to work with he was great too. Would definitely recommend buying a vehicle with them.

Response from owner

Hello Sandy, thank you for working with Michael and David at Shaheen Chevrolet! We are glad you had a five-star experience.

August 15, 2025

July 28, 2025

Sheri Allen

Exceptional Service & A Great Ride at Shaheen Chevrolet! I recently purchased a 2025 Chevy Equinox from Shaheen Chevrolet, and I couldn't be happier with both the vehicle and the experience. From the moment I walked in, I felt welcomed and taken care of. A special thank you to my salesman, Taegan Hoffman, who went above and beyond to make the entire process seamless. He was friendly, knowledgeable, and incredibly patient - taking the time to walk me through all the features of the Equinox and answering every question I had without ever making me feel rushed or pressured. The 2025 Equinox is everything I was looking for - comfortable, stylish, and packed with technology and safety features. Taegan made sure I got the perfect vehicle for my budget, and even followed up after the sale to make sure I was happy. The entire team at Shaheen Chevrolet was professional, honest, and efficient. Financing was quick and easy, and there were no hidden fees or surprises - just great customer service from start to finish. If you're thinking about getting a new car, I highly recommend checking out Shaheen Chevrolet. Their team truly made this the easiest and most enjoyable car-buying experience.

Response from owner

Hello Sheri, we are glad you are ecstatic with your new Equinox and the car-buying process at Shaheen Chevrolet! Thank you for reviewing your experience working with Salesman Taegan Hoffman!

July 29, 2025

July 16, 2025

Dennis Lindstrom

This was our 1st vehicle purchased at Shaheen South Lansing. We will definitely return when we look for a new vehicle. Roger was great in sales. He listened to our needs and located a truck for us. Ryan did a nice job in finance, again listening to our needs and tailoring a finance package for us. Thank you for making this happen for us.

Response from owner

Hello Dennis, thank you for choosing Shaheen Chevrolet! We are thrilled to hear Roger and Ryan were able to get you into the truck you wanted!

July 16, 2025

June 24, 2025

Heather DeFore

I had a great experience at Shaheen. My sales associate, Brent, was courteous, patient and informative. He made the entire process fast and efficient but never rushed; I felt that I had time to ask all my questions and that he was invested in making sure it was a smooth process start to finish. The finance associate, Ryan, was equally as kind and patient and truly seemed to enjoy his work and helping people. Everyone else I encountered there was pleasant and friendly and it turned what can be a complicated process into a truly wonderful experience.

Response from owner

Hello Heather, we are glad to hear you had a great car-buying experience at Shaheen Chevrolet working with Brent in sales and Ryan in finance! Thank you for choosing us and for the five-star review!

June 25, 2025

May 28, 2025

Kaylee L

Very easy experience. Called ahead, and walked in the same day to look at a car I thought I wanted. John was able to find a model that fit 95% of my wish list, and then provided options to make it 100% my dream car. Financing was smooth and easy. Sales tactics? Absolutely, but not pushy and very respectful. I am quite happy with the experience and I love my new Traverse!

Response from owner

Hello Kaylee, thank you for your support of Shaheen Chevrolet! We are glad John was able to help get you into a vehicle you love!

May 29, 2025

May 17, 2025

Laura

I recently purchased a 2011 Ranger from Shaheen Chevrolet. This was actually my second purchase from Shaheen, my first being an Envoy over six years ago. Both times, I worked with Dave Hanna and my experience was great. He made sure that I was confident with my purchase decision because both vehicles were used. Both Dave and the finance department went above and beyond to get me the best financing possible, which wasn't easy with the age and mileage of the vehicles I chose. I rarely give five star reviews, because nothing is perfect, but both of my experiences with Dave Hanna and Shaheen Chevrolet were as close to perfect as I could get.

Response from owner

Hello Laura, thank you for reviewing your excellent car-buying experience with Dave Hanna at Shaheen! We are thrilled to have exceeded your expectations!

May 19, 2025

April 14, 2025

Cindy L.J.

Dave Hanna and Ryan helped me with my trade in and financing of my new-to-me 2016 Jeep Grand Cherokee! They took great care of me while I was making decisions about my new ride! This is the second time I bought a used vehicle from Dave!! Thank you 😊

Response from owner

Hello Cindy, we are grateful to have your support of Shaheen! Thank you for the positive feedback on your car-buying experience with Dave!

April 14, 2025

March 19, 2025

Isaiah Busenbark

First time financing a car and Dave Trevor made us feel extremely comfortable and it took all of roughly 2 hrs! Not as stressful, scary, or uncomfortable as I thought. I just dont like owing money. Ask for Dave Trevor! there's 2 Dave's so dont forget.

Response from owner

Hello Isaiah, we are grateful to have your support of Shaheen Chevrolet! We are glad Dave helped make it a seamless car-buying experience!

March 20, 2025

March 3, 2025

Michele Selden

Great to work with and went above and beyond to find the model we wanted at another dealer. Worked with William Mills and I highly recommend him! Their finance team was also great to work with.

Response from owner

Hello Michele, thank you for coming to Shaheen for your new vehicle! We are glad Will and our team did a fantastic job working with you!

March 4, 2025

December 8, 2024

Erika Warner

Purchased a 2022 Equinox here last week. Brent was top notch! He went above and beyond to make sure I had everything I wanted and didn't know I wanted in a car. Also Ryan who does the financing also top notch!

Response from owner

Hello Erika, thank you for choosing Shaheen and for leaving a five-star review! We are thrilled to hear Brent and Ryan went above and beyond during your time purchasing a vehicle at Shaheen!

December 9, 2024

November 7, 2024

Zachary Curtis

We just bought a 2024 Equinox and are very pleased with the vehicle and level of service throughout the process. The Sales Professionals, Jake and Troy , were efficient and to-the-point, and the Business Manager (Ryan) made completing paperwork easy and transparent. I will visit Shaheen again in the future

Response from owner

Zachary, we are happy you chose Shaheen! Thank you for reviewing your experience, we appreciate your business!

November 7, 2024

October 5, 2024

chelsea friend

Great experience! The process was easy, quick and stream lined. Richie was fantastic to work with. I would recommend him to anyone. Ryan made the financing simple and pressure free. I love the vehicle I purchased.

Response from owner

Chelsea, we are happy to hear you joined the Shaheen family and that Richie and Ryan were fantastic to work with! Thank you for your business.

October 7, 2024

August 21, 2024

Trista Garza

Vast recognition to Jordan & Sierra for making my experience with Shaheen was very quick, easy, and straightforward. As a first time buyer I had a lot of questions, Jordan was very patient and knowledgeable he took the time to thoroughly answer all my questions and walk me through the buying process. He didn't make me feel like I had to buy anything extra/unnecessary. When it came time for financing Sierra did a great job at simplifying all the information within the financing paperwork, she was also great with letting my baby bang on everything in her office haha. I will most definitely be referring friends & family to Jordan and Sierra!

Response from owner

Hello Trista, we are grateful to hear you joined the Shaheen family and had a five-star experience here! Sierra and Jordan will appreciate the positive review! Thank you for your business.

August 21, 2024

August 3, 2024

Dario Hernandez

Emily at Shaheen was very helpful and made quick work of paperwork.and Nichole was great at explaining my finance and breaking everything down so I’d understand it better ! Also made it very convenient with my work schedule and worked around it to get me in my new truck as Quick as possible !!

Response from owner

Hello Dario, we appreciate the thoughtful five-star review of Emily and Nichole at Shaheen! We hope you love your new truck!

August 5, 2024

July 31, 2024

Jen DeFore

This car was the second my family has purchased from Shaheen and we returned to the dealership specifically because our previous experience was excellent. This time was no different. Keith Walters was a wonderful sales associate: knowledgeable, patient, kind, and attentive to what we were looking for in a vehicle. He went above and beyond, and past closing time, to assist us, and we are thrilled with our car. Ryan Faber was a huge help when we handled financing and the details of our contract, also staying past closing time to assist us and taking the time to make sure we understood the details.

Response from owner

Hello Jen, we appreciate the excellent review of Keith and Ryan from our Shaheen family! We appreciate you doing business with us!

August 1, 2024

July 11, 2024

Kathy Dwight

Steve here, Matt P. was our salesman. Great experience, knew about vehicle I wanted and shared it. Very pleasant young man. I already passed his card on to a co-worker. Ryan was also very pleasant, and got me the best rate financing.

Response from owner

Thank you for sharing your experience at Shaheen, we appreciate the positive feedback!

July 11, 2024

June 22, 2024

Lena Moton-Thomas

I purchased a new vehicle on Wednesday. John Rausch, the salesperson and David, finance they got me into a new vehicle without any problems. They were very knowledgeable. I will be going back to Shaheen Chevrolet for my next purchase. Yes, I will recommend them, also.

Response from owner

Hello Lena, thank you for your business and the five-star review of John, David, and the Shaheen family! Enjoy your new vehicle!

June 24, 2024

June 17, 2024

Courtney Beard

Updated Review: The team at Shaheen was responsive and exceedingly helpful in assisting us with the purchase of our new vehicle. We went in knowing what we needed/wanted, and Logan was able to deliver. This new vehicle has more features than our last purchase, so it was great that Logan was willing and able to sit and show us how everything worked. This is our second vehicle purchased from Logan at Shaheen, and it won't be the last. Original Review, October 2021: We were on the market for a new Traverse, and got to the point that we started cold calling dealerships to see if they had any on order that had not been sold. I left my information with Shaheen, and received a call back from Logan Willbanks that same day. Logan was great from start to finish, and even asked if I had a Costco membership so I could get additional discounts. When it came to financing they found us the best rate, and weren't too pushy with additional warranties, which was refreshing. This is our first time purchasing a vehicle from Logan and Shaheen, and it won't be the last. Highly recommend!

Response from owner

Thank you Courtney for a fabulous review! We are thrilled that you came to Shaheen for your vehicle and that Logan was able to give you the ultimate car buying experience!

October 27, 2021

June 6, 2024

Emily Williams

The purchase of this vehicle for my daughter was by far the smoothest I have ever experienced. Roger made the process so easy and was even willing to work with me mostly over text due to being out of town while needing to get a vehicle in a pretty short timeframe. Ryan was also fantastic with the financial part of the process and clearly explained all of the options and made sure that the end product was best for our situation. I highly recommend purchasing a pre-owned car with Shaheen Chevrolet.

Response from owner

Hello Emily, we appreciate your business and are glad you joined the Shaheen family! We hope your daughter enjoys her new vehicle!

June 6, 2024

May 6, 2024

Lois Hunt

My experience with Shaheen Chevrolet was awesome! From Aaron Carter in Sales and David in Financing the procedure was smooth and no surprises. I was shocked that buying a vehicle could be so stress free and even fun. I love my new ride. Thanks again for your kindness, patience and for listening to my needs. You both are an asset to Shaheen and the BEST.

Response from owner

Hi Lois, we are thrilled to hear about your experience at Shaheen and with Aaron and David! They are truly professionals. Thank you for the five-star review and your business!

May 6, 2024

April 29, 2024

Dione Peña

Every interaction I had with Shaheen was positive. Aaron Carter is a fantastic salesperson and went above my expectations to get me into a 2024 Equinox. I appreciate the quick and easy process from the initial test drive to financing to the final new vehicle walk-thru. I highly recommend Shaheen Chevrolet, and especially Aaron Carter.

Response from owner

Dione, we are thrilled to hear of your experience with the Shaheen team and Aaron Carter! Thank you for the five-star feedback!

April 30, 2024

April 20, 2024

Jessie Wilson

I have nothing but AMAZING things to say regarding salesman Jordan Schmultz and his great team! He hooked me up with 2017 Grand Cherokee TrailHawk! Got me a great deal and amazing loan terms with my unique situation! Definitely recommend Jordan to sell you your new/used vehicles!

Response from owner

Hi Jessie, we are glad Jordan was able to meet all your needs and help you get the vehicle you were looking for!

April 22, 2024

April 17, 2024

Javier Duarte

It was a very nice experience. The sales consultant, Ken Vanderford, was very pleasant, professional, and helpful. He worked with me to help me find the vehicle I was looking for. I highly recommend Ken to anyone looking for a vehicle. The only thing I did not like was the 9.09% finance interest rate. I thought the finance manager would work with me to find the lowest interest rate possible like other dealers do.

Response from owner

Hello Javier, thank you for the review and your business. We appreciate the feedback, please don't hesitate to reach out if we can further assist you.

April 17, 2024

April 11, 2024

Courtney Caltrider

Devan went above and beyond to help us with the purchase of our new car. He communicated with us every step of the way and he genuinely took care of us. We also thought Sierra, in the financial department, was the sweetest person and very helpful. The whole experience was easy, quick, and enjoyable. We highly recommend Shaheen's.

Response from owner

Courtney, thank you for the positive feedback! We are glad you enjoyed your car-buying experience at Shaheen. Enjoy your new car!

April 11, 2024

April 4, 2024

Ashleigh Salazar

Sam Eddy exceeded my expectations for buying a car. He was able to get a better interest rate than the local credit union offered. He explained everything thoroughly. I let him know what I was looking for and he had multiple options ready to review when I walked in! Thank you for getting me into a reliable vehicle for years to come!

Response from owner

Ashleigh, we are so glad Sam could help find the right vehicle for you! Thank you for choosing Shaheen and for the wonderful review!

April 4, 2024

March 18, 2024

Shannon Proietti

My husband and I had a really nice experience purchasing a car at Shaheen. We normly aren't the type to post a review, good or bad but we were so happy with the professionalism. We had the pleasure of working with John Korrey when we purchased a vehicle. We went to Shaheen to "just look". John very quickly found exactly what we wanted and promptly got ahold of us when it was ready for a test drive. We also had the pleasure of working with David Mendoza in the financial department. David made everything very seemless when signing the paperwork.We will definitely make the trip back to Shaheen when we are looking for another car!

Response from owner

Shannon, congrats on your new vehicle and thank YOU for bringing your business to the Shaheen Team. We appreciate it!

March 18, 2024

February 23, 2024

Kailee Renas

I went to 3 dealerships prior and no one was able to help me. Thank you Sam Eddy for making my move into a Chevy Traverse so seamless and easy. Also, Finance Manager Sierra Tamez was great to work with as well. Thank you, Shaheen!

Response from owner

Kailee, congratulations on your new Traverse! We appreciate your business and the positive review of our Shaheen team!

February 25, 2024

February 15, 2024

sarah trierweiler

Chris was awesome at helping me get my new Blazer. Extremely knowledgeable and friendly. I will be coming back to see Chris for all of my future purchases. Ryan from Finance was also great. Extremely personable and knowledgeable. Helped me to get the coverage I needed without spending too much. Overall had a great experience in the dealership!

Response from owner

Sarah, thank you for the 5 star review and your business, we appreciate it! Congratulation on your new Blazer!

February 15, 2024

January 18, 2024

Raven Baugh

I had a wonderful experience with Richie! I was a first-time buyer, and he answered all my questions, helped me with my documents, was very patient with me, was extremely accommodating, and delivered the vehicle. Really above and beyond! I understand why my friends recommended Shaheen. The customer service was fantastic, and the office had a good atmosphere (friendliness and care from the moment I got to the door and through the process). They worked to find me the best rate, were very straightforward about options and alternatives, and more. Car was also very clean and ran well. Highly recommend and very excited to have my first car (Subaru club)!

Response from owner

Raven, congratulations on your Subaru! Thank you for bringing your business to Richie Schultz and the Shaheen team. We truly appreciate the five stars and your feedback about having such a positive experience!

January 18, 2024

December 4, 2023

Becka Bell

Everyone at the dealership was wonderful. Logan has been incredibly helpful and really wonderful to work with. Chris I believe is who we worked with in finance and he was very nice and very helpful as well. Everything went so easily and smoothly.

Response from owner

Rebecca, awesome to hear you had such a positive experience with Logan Wilbanks, and Chris! We appreciate your business

December 5, 2023

November 6, 2023

Brandi Davis

Chris Wilfong was amazing to work with! Great experience with the whole group, made me feel welcome and comfortable. Financing guy was superb! Overall fantastic customer service and would HIGHLY Recommend! Got exactly what I wanted, and left a happy girl!!!! 😁

Response from owner

Thank you Brandi for the 5 star review!

October 31, 2023

October 3, 2023

keith miracle

I just purchased a used truck and John was great to deal with. Never felt pushy and let me walk away to chew on it for a bit without showing any frustrations. And after I made up my mind he went through hoops to accommodate me. Ryan in the finance department was an absolute pleasure to meet and work with and had a huge part in my decision to purchase the truck. Overall I couldn't be happier and now have one badass truck. I typically buy privately because of the feel I get from dealerships. This place never gave me the sales pitch feeling and they went over and above to accommodate me. John was even able to work in getting non stock size tires in a day. Had it ready when for when I signed the deal. I'll drive all the way out there in 10 years for my next one.

Response from owner

Thank you Keith for the 5 star review! So happy John could help with your vehicle needs!

September 18, 2023

September 18, 2023

LaQuesha Childs

Devan Reed is Exceptional ‼️ Quality customer service, attentive and so personable, is everything Devan represents. What a great experience for me ( I hated car dealerships from poor past experiences). Chris the finance guru is great as well. Kudos to this amazing team and I’ll refer all my friends/family to Devan Reed the MAN at Shaheen. Happy customer (new SUV owner 🙂)

Response from owner

Thank you LaQuesha for the 5 star review! We appreciate your loyalty!

September 18, 2023

September 9, 2023

Debra Krug

I could not be more pleased with the service at Shaheen Chevrolet. Everyone I had dealings with at the dealership starting with reception to my salesman and finance were very helpful and professional. Shaheen Chevrolet is a well oiled machine. They managed to complete my whole transaction in only half a day. That is amazing.

Response from owner

Thank you Debra for the 5 star review! We appreciate your recommendation!

September 11, 2023

August 19, 2023

Gina Ruiz

My family and I had just moved here from Arizona and my Hyundai Elantra was beginning to be too small for us. I had already checked online and already knew I wanted this beaut, but we’d done a lot with our credit with our move and I didn’t know if we’d be approved. Chris helped us out literally from start to finish. He and Tad both went above and beyond to make it happen. He gave me more for my Hyundai and got me in a longer loan to help out with my payments. Chris (or Peewee as Tad likes to call him) was absolutely incredible! Every person we came in contact with was amazing. We’ll be back when we’re in the market again!

Response from owner

Thank you Gina for the 5 star review! We appreciate your recommendation!

August 21, 2023

July 31, 2023

Mary Martin

Went in for an oil change on our perfectly good truck and left with a new truck...that's how AWESOME this dealership is. Our salesman, Rich, was more then helpful and spent a lot of time with us without even a sigh on a very busy Saturday. The manager, Tad, literally jumped through hoops to get us the perfect truck at the lowest price and spent a lot of time on us as well which is not usual at a dealership in my experience. Ryan in finance was more than helpful and worked out awesome deals for us on protection services for our new truck. I buy A LOT of vehicles and this by far was the best experience. I also love the fact that literally everything is available in one area; sales, service, oil change, and even car wash!!

Response from owner

Thank you Mary for the outstanding 5 star review! We appreciate your recommendation of our team!

July 31, 2023

June 24, 2023

todd musson

I was alittle leary with making a deal but I started working with Dylan Sells and started felling more comfortable. He came back with a good offer but went and talked to he's boss Tad Tuckerman and he made a few calls and came back with a better interest rate and more money on trade in. I would highly recommend Dylan as your salesperson and Shaheen Chevrolet as your dealership. Thank you.

Response from owner

Thank you Tod for the 5 star review and the recommendation of our team member Dylan Sells, so glad we could put a deal together for you!

June 26, 2023

May 11, 2023

Evelyn Lynn

Our salesman, Lenny Ezzo, of many years and numerous auto purchases was awesome as always. Also Jeff found additional rebates for us which was very much appreciated. Chris Davis in finance explained all of our options and was very informative which made everything go smoothly. Great team!

Response from owner

Thank you Evelyn for the 5 star review!

May 15, 2023

May 7, 2023

Madison Dunckel

Just bought my husband a new Truck from Dylan Sells & Tad Tuckerman! Everyone we work with at Shaheen always do their best for my husband & I. Ryan, the finance manager, is so through and good at explaining things! He makes the whole process so smooth & we always have a good time with him! This is the 3rd vehicle we have purchased from them. We will be back!

Response from owner

Thank you Madison for the 5 star review! We appreciate your business.

May 15, 2023

April 26, 2023

Brian Davis

Last night I had the pleasure to meet and work with the Shaheen Family in Lansing. I had been looking for a specific truck throughout the country. I found one on their website. Filled out Credit app. Chris Wilfong gave me a call and we worked through the process over the phone and through text. Upon arrival, Chris met me at the door. Introduced me to Sales-Manager, Tad Tuckerman and l was off for a test drive. When I got back, we went over paperwork with Mark and Tad. Headed back to financing with Jim Himebaugh. We joked, we laughed, swapped stories. Everyone was easy to talk to and answered all my questions. The office was clean and organized. More importantly to me, the truck was super clean. I felt like I received a good deal and walked out with good information. Thank you Mark, Tad and Jim for a great experience Brian Davis,

Response from owner

Thank you Brian for the encouraging 5 star review! We are happy you had such a great experience with everyone on our team.

April 27, 2023

March 3, 2023

Arnay Hillery

I left with more confidence than i had when i walked in! Thanks to Christopher Paulik i have my first brand spanking new car that i love! He answered all the questions I inquired about and got me a deal i could afford. Will recommend to everyone i can.

Response from owner

Thank you Arnay for the 5 star review! Congrats on your new vehicle!

March 3, 2023

January 6, 2023

Tiffany Back

I've bought 2 cars from Shaheen and Ken Vanderford was amazing both times! The certified pre-owned 2020 Malibu I got in November has been a great car and he made the buying process incredibly easy. I chose it the Saturday after Thanksgiving and while he tried his hardest to get me financed the same day, the holiday made that undoable. Even so, he got all of my paperwork in order and the signing process flew by! The car came with new tires, but I still opted into the tire and wheel protection and used it this morning. Their service team is amazing too! They had me in and out in under an hour to fix a hole. I'll be back for my next car :)

Response from owner

Thank you Tiffany for the 5 star review! We appreciate your feedback.

January 9, 2023

December 28, 2022

Jason Marquardt

My daughter was shopping for her first "on her own" car. From the moment we pulled into the parking lot, Sierra came out to greet us with a smile. Throughout the process, she was very thoughtful, helpful, and knowledgeable. My daughter has trouble making decisions and Sierra was very patient and understanding. She even went the extra mile to help us demo a vehicle for comparison that was not even for sale yet! Finally, Jim in finance was terrific as usual and took the extra time to explain everything to my daughter in terms she could understand. Would definitely buy from Shaheen and Sierra again!

Response from owner

Thank you Jason for the 5 star review! We appreciate your daughters business! Sierra is an excellent team member, we are thankful she was able to meet your vehicle needs.

December 29, 2022

August 27, 2022

Tara Kuhn

Thank you Jake! You are amazing and we love our Dodge Ram. We would also like to mention Ryan in finance. He was amazing as well.

Response from owner

Thank you Tara for the 5 star review!

August 29, 2022

October 28, 2021

Nicole Hiller

Chris Hazelton was my first salesman and he sent me over to the new car salesman Brett Hogle, the vehicle I built on the GM website before it was even available back in 2019 had somehow been ordered and was on its way to the dealership. I was ecstatic, after having a horrible car accident with my first brand new 21 trailblazer(which was all black and not really what I wanted but at the time there was nothing available), I ended up being able to get exactly what I wanted. Thanks to these two amazing guys. Chris W the finance guy was great too. I would recommend Shaheen.

Response from owner

Nicole, thank you for sharing your experience with us and for bringing your business to the Shaheen team, we truly appreciate it! Thanks for the five stars!!

October 28, 2021

May 24, 2021

Joshua Beebe

Our salesperson was excellent and the finance officer was helpful. The manager also did his best to find us more savings. In ways we wouldn’t have even thought to ask. All around a great experience to get the exact car we wanted.

Response from owner

Wow Joshua, thanks for for doing business with the Shaheen Team, we appreciate the positive feedback!

May 24, 2021

May 8, 2021

Joan Mejia

My husband just purchased a new vehicle for me yesterday. Brent met us on the lot, and answered any questions we had. He let us take it for a test drive, and we decided that the 2021 Chevy Trax was the right vehicle for me. He helped us get the ball rolling, and financing went smoothly. I can't thank you guys enough for the no sales pressure, and helping us feel relaxed instead of overwhelmed. I had a few not so great experiences at other dealers. I will definitely be telling people about Shaheen, and be back for our vehicle needs in the future.

Response from owner

Joan, congratulations on your new 2021 Chevy Trax! It is a fun and beautiful vehicle. We appreciate your business and for giving Brent Cram a shout out, he is a true professional! Thank you for the honest and helpful feedback! We appreciate any future referrals you provide!

May 8, 2021

May 5, 2021

Adam Upleger

I first found the Shaheen of Lansing Dealership by searching for a new car online. I am from the Grand Blanc area and after seeing their listing for one of their cars, I decided to call make a trip out there. It was, by far, the best decision! Their customer service was unlike any other dealership I've ever been to. From the moment I showed up they made me feel like a priority and had the car up front and ready for me to look at/ test drive. I worked with Roger who went above and beyond to make sure that everything went smoothly. On the financial side, I worked with Trae who was so kind and definitely had my best interest in mind when qualifying me for loans. They were able to answer all of my questions and made sure I was happy with my decision. I would ABSOLUTELY recommend this dealership to anyone. It was well worth the drive and I look forward to doing business again in the future with these great people!

Response from owner

Thank you Adam for choosing the Shaheen team and driving the distance to experience our top notch customer service! We appreciate your business!

May 6, 2021

April 28, 2021

John Gregston

The absolute best experience I have had buying a car. Brett Hogle (salesman) Chris (in financing ) were simple awesome. Brett worked hard to earn my business. Pretty much giving me what I asked for. He went above and beyond the call of duty. He and chris were great to work with very pleasant, knowledgeable, no pressure sales. I came to this dealership from Cincinnati looking for the right car and I found it and more at Shaheen Chevrolet thank you for a wonderful experience I will be back next time I need a vehicle. See Brett Hogle If you need a new car he will treat you right.

April 28, 2021

Kailey Konkle

I had a great experience with Shaheen Chevrolet! Looking to get into my first ever lease was an easy and exciting process, especially with the help of John Rausch! I found the perfect car for me, with a great monthly payment! Additionally, Chris from the finance side of things was so helpful in sharing all of my options and explaining having a lease to me, as it was my very first time. Great accommodating and efficient service! Love my new car!!!

Response from owner

Congrats Kailey! Thank you for choosing the Shaheen Sales Team & Chris in finance. We appreciate your business!!

April 29, 2021

November 28, 2020

Michael Spalding

Daughter bought her first new vehicle. Mark Howard was great, super helpful, low pressure. Got us every possible discount, incentive, and rebate. Great buying experience for our daughter, Chris in finance was very nice and explained everything too. Receptionist was a little pushy, so ignore her.

August 20, 2019

Kara Richards

Brent was our sales rep and was so kind and helpful! Ryan did our financing and was straight forward with everything and helped us with what we needed and didn’t need. He wasn’t trying to sell us anything extra. They will definitely take care of you here and everyone will have a smile while they do it. We will come back for our next vehicle!

Response from owner

Hi, thank you for taking the time to highlight some of our staff for their excellent work! We're happy to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know!

August 21, 2019

January 12, 2018

Jose Sanchez Jr.

Thanks so much for this place to have been so ABSOLUTELY helpful in finding financing for an excellent 2011 Dodge Ram 1500 4×4 / 4 DOOR fully loaded and ready to get ON THE ROAD. Great service as well and I'll be DEALING WITH THEM ALSO in the future. ALSO I WOULD LIKE TO ADD THAT THE CAR SALESMAN WHO TOOK GOOD CARE OF MYSELF AND MY GOOD FRIEND WAS VERY MUCH APPRECIATED WITH THIS TRANSACTION IN HANDLING IT WELL. HIS NAME IS 👍👍💯 KEN VANDERFORD💯 ? ?👍

Response from owner

We are happy to hear that Ken took such good care of you, Jose! Congratulations on your new Ram 1500, and please don't hesitate to call or stop by if there is ever anything that we can do for you! - Steve Jackson (Used Car Manager) (517) 272-6521

January 12, 2018