Joshua Beebe
Our salesperson was excellent and the finance officer was helpful. The manager also did his best to find us more savings. In ways we wouldn’t have even thought to ask. All around a great experience to get the exact car we wanted.
Response from owner
May 24, 2021
Other reviews
Todd
The wife and I have been purchasing/leasing vehicles from Shaheen Chevrolet for many years and we keep returning because of how well we are treated. It is not just the customer service, it is also the effetivness and efficiency that they addess any concerns you may have. Special thanks to Sales and Leasing Associates Logan Willbanks and Ben Behnke.
K L
After my boyfriend had a terrible buying experience at Graff of Okemos, I decided to look at other Chevy dealers in the Lansing area. This is my first time buying a car and Tobbie Lansdell has been the biggest help in answering all of my questions (I have a LOT of them) and has been the most patient and helpful person in explaining everything to me. Not once was he ever pushy or made me feel pressured in any way, shape, or form. He even was willing to stay after closing time on a Friday to ensure I had a proper test drive and walked through the vehicle features with me (I never had a car newer than 2011 and had no idea how any of the features worked). This spoke volumes since I do not live in the area and even after I told him I could come back another Friday, he made sure I felt taken care of and knew what I was going to get for buying the Trax I had my eye on. Even after I signed all the papers and paid the deposit, he reached out to me and asked if I was enjoying my new car and took the time to answer all of my questions then too. I cannot recommend Shaheen or Tobbie enough and will 100% be coming back for future purchases!
Tim Schut
While traveling for work, I found myself with a DEF issue on my 2016 Colorado diesel that I purchased used from Shaheen a couple years prior. Called them and they were able to schedule me in that morning and expedite the process knowing that I would have to wait for it. Matt explained the flat diagnostic fee to me and when it came time to check out I was pleasantly surprised that the issue was resolved with no additional charges.
Ashleigh Salazar
Sam Eddy exceeded my expectations for buying a car. He was able to get a better interest rate than the local credit union offered. He explained everything thoroughly. I let him know what I was looking for and he had multiple options ready to review when I walked in! Thank you for getting me into a reliable vehicle for years to come!