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Trista Garza

August 21, 2024 · review of Shaheen Chevrolet

Vast recognition to Jordan & Sierra for making my experience with Shaheen was very quick, easy, and straightforward. As a first time buyer I had a lot of questions, Jordan was very patient and knowledgeable he took the time to thoroughly answer all my questions and walk me through the buying process. He didn't make me feel like I had to buy anything extra/unnecessary. When it came time for financing Sierra did a great job at simplifying all the information within the financing paperwork, she was also great with letting my baby bang on everything in her office haha. I will most definitely be referring friends & family to Jordan and Sierra!

Response from owner

Hello Trista, we are grateful to hear you joined the Shaheen family and had a five-star experience here! Sierra and Jordan will appreciate the positive review! Thank you for your business.

August 21, 2024

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Other reviews

January 21, 2026

Sabrina Brown

I would like to thank Jordan and Phil for helping me and choosing the best and right vehicle for my budget and needs they have been very patient and understanding they also are great salesman explain everything to me thoroughly broke everything down for my understanding they are the best thank you Jordan / Thor and thank you Phil / NASCAR you guys are the best and I appreciate everything you've done for me over the last few days thank you I'm enjoying my 2017 Chevy equinox and keep up the great work as always you are invited to the first barbecue in 2026. Good morning i do thank you guys for the opportunity to finance with you but since having the equinox I've been disappointed ☹️ I didn't have much money then when I purchased the vehicle and now it's extremely cold and my heat doesn't work had to stop driving the vehicle because of it now I'm without a vehicle very disappointed.

April 22, 2025

Tony Sandoval

My wife and I had the pleasure of working with Sales Rep. Jake Haner for about a month and a half, stopping in no less than 4 times and blowing up his phone about 100 times, all while he tried to find the perfect new vehicle for me. To say that I’m particular, and hard to please is a massive understatement. After all, this would be my first NEW car purchase. Jake braved winter conditions while he was sick, to clean off a vehicle for me to drive. This was so I could get a feel for the ride of a truck that we both knew I wasn’t going to purchase. I felt bad about this and told him I’d come back another time but he refused and said let’s go for a ride. I was sold on the 3.0L Baby Duramax. In this process we found a vehicle at a different dealership in Illinois; so I made a down payment. The driver who fought through traffic to Illinois to pick up the vehicle noticed that it wasn’t in as good of condition as they said it was. Not all dealers are trustworthy if you can believe that. Jake protected me from buying a vehicle that he knew I wouldn’t be happy with and they left that car behind where it belonged. We were able to use the down payment on the new vehicle but only after multiple failed attempts at trying to get the perfect one that I wanted from other dealers. Realizing that my dream to own my first new truck/Tahoe with a diesel engine was coming to an abrupt end I started to feel helpless inside and give up. When all of the sudden the impossible happened and GM had 0% financing for 2024 Tahoes. It’s as common as seeing an albino jaguar in the wild. So my wife and I quickly went to work and we found a Tahoe right under our noses at Shaheen. Jake was able to subdue the competition for this highly sought after diamond in the rough, until I could drive the HC Tahoe 6.2L V8. Wow was it an impressive ride and it had all of the features that my wife and I had agreed upon (minus my desire for a diesel engine). We both loved it and the rest of the purchase was as easy as pie. They (Jake, Troy, & Lenny) made sure all my questions were answered and Jake even followed up to see how the new Tahoe was working out for us. I told him “My wife loves her new ride! And I’m beginning to enjoy driving her car. If you made it this far I’ll tell you that I’m going back to Shaheen and only working with Jake when the time comes for my wife to get a new vehicle. They looked out for us and were patient with us during this endeavor. I won’t go anywhere else and I’m referring everyone to Jake.

November 12, 2025

David Hayhoe

This is the 4th time I’ve had my oil changed at Shaheen on a new 2500 hd I bought earlier this year. This is the third time they did not grease the front end of the truck. I’ve had to go talk with the manager of the service department to get it taken care of.

January 11, 2025

shane ohearon

Purchased a new 2024 chevy colorado zr2. Zach was great to work with no nonsense and right to business. He was able to get me the truck I wanted at the price point I needed to be at. Great guy amazing dealership. Already looking to grab a Silverado!