Raven Baugh

Barry Lloyd

First vehicle purchased from Shaheen was a 1971 Impala when the dealership was located on Michigan Ave. Great service then and once again last week with the help of Jack, Matt, and Dave. Shaheen has been a pillar in the community for decades with a wide selection of quality vehicles. Congratulations Shaheen team on your long standing success!

Carol Shaheen

I liked the ease of scheduling my appointment on-line. Although I live very close to another Chevrolet dealership, I chose Shaheen initially because the other dealer was not open on Saturday. I then scheduled for Monday. My appointment was confirmed by phone and also email. However, when I arrived - 3 minutes late, there were 3 cars ahead of me. Someone came out and told me there was a scheduling mishap and that they were short handed. He also quickly adjusted the time on my dashboard to daylight savings time. They made arrangements to get me in to another bay after a half hour wait. That said, the person who worked on my vehicle was super efficient; I could see everything was a team effort. And although, all-told it was one hour from start to finish, I left with a flower (yes, as a woman I love flowers) and a smile on my face.

gearstrip76

Lenny Ezzo at Shaheen hooked me up with a very nice car. Easy transaction,very convenient and friendly experience. He brought the vehicle to me test drive and sign the papers. Awesome.

elizabeth stevens

Beware , I recently purchased a used suburban and have had the worst buying process ever. They do not care about you as a customer as soon as you drive one foot off the lot . For starters , after talking to the salesman , you go into office to get everything finalized where I was duped into getting every warranty they offer “ worry free package “ ( did not go over any of actual information instead just got talked up , until had to leave office ). Was under the impression that all It would be $1000, per 6 years of the time financed . Did not get any paperwork sent home with me the night after signing so could not review . Little did I know the $1000 would be my car payment, and had no idea what I was signed up for ( 10k worth of warranties when all I really wanted was the powertrain ) . Then when I came back the next day to pick up my vehicle , I noticed about a half mile down the road there was a chip in the windshield . As soon as I got home ( within 30 mins after stepping off lot ) I took a picture and then proceeded to make an appointment for a few weeks later when I could come back in not thinking this would be a problem ( also noted some chipped paint and the brakes were squealing ). Came to my appointment , brakes were checked and I was told the new standard of brake pads don’t have copper in them , creating more squealing . I was then told my salesman would be able to take care of the other issues and should have been handled before bringing the car home and needed to make an appointment with him . So proceeded to try to get in contact with my salesman . After two unanswered calls /voicemails was able to get in contact with them by third time. I was then told I was basically a liar and there’s no way they can confirm that a rock didn’t hit my car on the way home and that too much time had gone by ( at this point hadn’t even made a car payment of vehicle , and have a time stamped photo on my phone of the windshield ). It had not snowed yet and was a clear sunny day when brought home . Honestly it’s a real simple problem that could have been fixed and sent me on my way .Now I worry about if something actually major happens with all these “worry free warranties “ I got signed up for that it’s going to be a worse headache . As expected with the follow up comment , no one ever reached out . Not surprising .