All reviews

Moses Manuel

Awesome job, Tech. Adam Albright is a professional always, I love the guy.

David Hayhoe

This is the 4th time I’ve had my oil changed at Shaheen on a new 2500 hd I bought earlier this year. This is the third time they did not grease the front end of the truck. I’ve had to go talk with the manager of the service department to get it taken care of.

Taryn Wegenke

Rob Lucas was prompt with his response when I initially reached out, he was very professional throughout the entire process, and he made sure to ask questions and really listen to me so that he could help me find a vehicle that fit my wants and needs.

Carmen Plunkett

Excellent customer service from Dave Hanna. He made us laugh and comfortable purchasing a truck. No pressure, just great assistance. Highly recommended

Jackie Henning

Two years ago, my daughter was home on military leave and experienced car trouble. The team at Shaheen provided exceptional service, accommodating her very limited time at home and ensuring everything was handled smoothly. From that experience, I decided that if we ever needed a new vehicle, Shaheen would be at the top of our list. Fast forward to this past weekend, after a deer accident, we found ourselves needing to purchase a new vehicle. While my husband explored several other dealerships (with one possible option), we ultimately visited Shaheen, where we met Roger. We shared our budget and vehicle requirements, and we truly feel we received the best deal possible. Roger and his manager offered outstanding service. We felt completely confident in our purchase, there was absolutely no pressure, no attempt to upsell us to a more expensive model. They listened carefully to our needs and worked within our budget. Impressive experience—highly recommended!

Zachary Ducker

Devan Reed is hands down the best salesman I have dealt with. Always upfront about the whole process and will go the extra mile for you every time. Highly recommend.

Kimberly Day

Aaron was very helpful and honest with the choices of what to do with approaching the end of me lease. I would definitely recommend him to everyone, very polite.

Pam Smith

We recently purchased a pre-owned vehicle from Shaheen. Jake Haner was very helpful and easy to work with. We also appreciated Troy's help. We would definitely recommend Jake and Troy to others.

Ellie Stohne

Logan was great to work with and got my husband and I into our new car. We’ve worked with dealerships before and they tend to come across as pushy and overbearing, but we didn’t get that feeling from Shaheen. Everyone there seemed really kind. We are happy with our experience and our new car.

Robin Hyman

Great job communicating and very fast for my transmission replacement. However, they do charge a 3% fee for credit card use which I didn’t know about and I find to be ridiculous. I’ll definitely pay with a check next time. I don’t understand why businesses are doing this now when they’ve always “hidden” the fee before. It’s got to be more expensive to deal with cash and chasing bad checks. Four out of five stars!

Layla Orler

Just bought my first car from Shaheen of Lansing and it is safe to say I will be going there for all car enquirers!!! Troy and Jordan were great helps!! Jordan made the experience friendly and very understanding and stress free and Troy understood Exzactly what we were looking for without the pressure of buy ups and sales tactics.

Lani

I was referred to Devan by my boss after I had an unpleasant experience with a different local dealership. Devan was very bubbly and kind. He didn’t make me feel like I was being an inconvenience and was very patient with me as far as what I was looking for. Very pleasant to work with. I’ll be going back to him for my future vehicle purchases. Thank you Devan!!!!

Karen Bailey

Reuben Martinez was awesome! He answered all my questions, was knowledgeable about the features in my new 2026 Chevy Traverse Z71 (which I absolutely love!), made sure that the couple of shallow scratches on the drivers side door were buffed out before I had the keys in my hand and he delivered it right to my front door! He made the purchase fun, zero stress, helped set up a service appointment to get my running boards installed and followed up with me to make sure I was all taken care of. I hope Reuben is around for my next vehicle purchase because he was awesome to work with! Kudos to David in finance for making that process seamless and to Johnathan in service for helping me use my GM rewards towards my running boards installation! Excellent experience overall, thank you!

david ankney

Devan Reed always does an amazing job. He is attentive, caring & overall a great listener. He goes to bat for the customer & I can't thank him enough for my recent purchase experience! Thank you Devan!

Nikki Stackable

Bought a new Equinox yesterday with Rob W. Excellent customer service. He made the process easy and fun! Thanks Shaheen and Rob.

K Pixley

Great service!! Awesome employees!! Would highly recommend Shaheen Chevrolet!

Mike

Another fantastic, hassle free experience at Shaheen Chevrolet. Once again thank you Jeff Cords and Bryson for all your work in allowing us to make our purchase. Thank you again and we look forward to doing business with you both again.

Mike H

Rob did a great job helping us find a replacement car after an accident. He was professional and easy to work with. The whole team at Shaheen did an awesome job!

Megan Jecks

After being recommended to Logan, I began looking at the vehicles the dealership had online. Logan reached out and we began looking at options. He was amazing to work with, always kept me in the loop about what was going on. He ended up getting me a great car and I couldn’t be happier. Will definitely recommend him and reach out again if I find myself or friends looking for cars.

John T. Reurink

Doug in new cars did a great job helping me out updating an older Silverado to a new one this week. They do things the right way at Shaheen!

B R

Devan was great! Extremely knowledgeable, friendly and easy to work with. I will definitely be back to buy a car from him again.

Tara Sova

We had a wonderful experience at this dealership. The staff was friendly, honest and professional from start to finish. Highly recommend this dealership to anyone looking for reliable vehicles and a trustworthy team!

Sherri Irwin

Aaron was Great! We were able to do much of the sale over the phone, reducing wait time when picking up the vehicle! Very happy with the negotiated pricing as well! Love the new car!

Kim Ladisky

Spence made this sale go smoothly He worked his tail off for us !! Your hard work will not go unnoticed ! We will be back! Thanks Again for putting up with us lol!

Evelyn Grinnell

I have purchased many vehicles from Shaheen Chevrolet and have always been satisfied with my vehicle and their overall customer service. Richie Schultz helped us this time and was knowledgeable and patient with us deciding with vehicle was the best for us.

Terry Potterpin

Customer Service was excellent. Logan our sales agent was very helpful and knowledgeable. The purchase process was very smooth and quick. Logan's follow up after the sale is excellent. If have I questions he gets right back to me. Highly recommend.

Sheldon Page

We had a great experience at this dealership. We purchased a new Equinox EV and our salesman John Rausch did an excellent job explaining and educating us about EV's. We look forward to having a good relationship with them.

Matt Carey

Very pleased with service of my vehicle. Cam did a good job communicating and seeing it through to get my vehicle back in good time.

Brayden White

Great service as also from Devon Reed highly recommend him to anyone thanks again.

Jean Stewart

Good service. Shaheen's scheduled my appointment speedily, and repaired the alignment on my transportation. I am glad to do business with this group of professionals.

ryan grubaugh

Excellent experience with Jeff, Shane and Rob. Best in the business.

Resident DBZ

Shane and Doug were a great, and helped me find another suitable vehicle after I had just recently been in a car accident. Would recommend either of those two fine gentlemen!

Ray Platte

I just purchased a new truck. Other than a small issue with my truck (not a dealership issue) my experience with them was great. Bryson, my sales associate. Definitely went well above and beyond for me. Thank you for going the extra mile to help correct the issue.

Ray Platte

I just purchased a new truck. Other than a small issue with my truck (not a dealership issue) my experience with them was great. Bryson, my sales associate. Definitely went well above and beyond for me. Thank you for going the extra mile to help correct the issue.

John Wilson

Repair took over the weekend due to parts availability - had to call to check and asked about options - were to check into available loaner but never called back - had to call noon on Monday to find out status.

Mary Lynn Broughman

My service was good. I had a 11am appointment i arrived 10 minutes before 11 and a vehicle was just going in. My guess that vehicle came early and took my time and I waited until around 11:30 before I got in.

Sean VanWyke

Great experience with Devan Reed! Always very knowledgeable and helpful and makes car buying experience wonderful each time. Highly recommend Shaheen Chevrolet and Devan!

Kim Milton-Mackey

I was extremely pleased with my salesman John. They were patient with me and also gave time with my final choice. I felt good about the vehicle and transaction when it was done and over.

Stacy Hightower

Spence was absolutely AMAZING during this whole process. I understood everything he was explaining to me about the process of getting a new truck. Spence NEVER made me feel like I was being pressured into something that I didn’t want. Spence listened to everything I was wanting and needing in my new truck. The whole overall experience from when I walked in the door 3 weeks ago until today was a AMAZING. I’m giving Spence 10,000 stars.

Oliver Westervelt

Went to a few places before arriving here and either didn’t like the vehicles they had to offer or got weird vibes from the salesman. Eric P was a real G, I told him everything I was looking for in a truck and he pointed me right towards my Silverado. I never thought I’d enjoy a truck buying experience so much, I cannot recommend him enough.

Jill Wood

Devan Reed and Jeff Cords are phenomenal people to deal with. If you're in the market for a new(er) vehicle I suggest working with them!

Staci Border

The entire team goes above and beyond to help you, whether you are buying or need service. The Oil Change service is the absolute best!

Ritch Roberts

Devan Reed you are the Man!! Awesome Experience.. Buy from Devan..he will take care of you

Pat Brown

From the time I scheduled my maintenance appointment that included 2 recall fixes and an oil change, I was back on my way home in my truck in less than 2.5 hours. I call that REAL service. Thank You.

Dennis

Doug Matthew’s did a wonderful job assisting me with my purchase of a Silverado 2500.He made it an enjoyable experience.Shane gets an assist for helping out.They make a great team.

Maureen Storie

First let me say that I love Shaheen and have been a loyal customer for 15+ years however, my last scheduled maintenance was maddening. I scheduled an appt for oil change, tire sensor, front end alignment and swaybar repair. My appt time was 1 and I dropped it off at 12:30. I went about my day, running errands with my new chauffeur and as I was driving past shaheen @ almost 3, I saw my truck sitting in the same spot I dipped it off at. This lead me to call for a status check. They hadn’t even checked in my vehicle for my 1 o’clock appt! The truck was officially checked in at 2:52 and I was told to arrive back at 5:30/5:45 to get my vehicle. I came back at 5:45 as advised to find my truck was just being pulled in for an oil change and tire sensor repair. I asked Rich the manager what I could have done to make the appointment go more smoothly and was told nothing. I did everything right and that the mistake was on their end. I know that this was a one off and definitely just an oversight, I was able to get everything repaired on Monday and get my vehicle back. I’m very disappointed in the lack of communication not only with myself but between employees within Shaheen and I am not one for excuses I don’t wanna hear them. I just want to know what happened and how you’re going to fix it. I feel like Shaheen did everything they promised to do. It was just delayed, but it’s also important to make sure that we follow up on our vehicles.

Douglas Powell

Was very happy with my experience here. John got me a newer vehicle then what I was looking at for only a thousand dollars more. Very up front a honest. We have bought 2 cars from them now.. plus they don't hound you. Take your time pick what you want. Communication was extremely easy. He took time to know me instead of pushing a sale.

Taylor Coffman

I had a wonderful time working with Spence to purchase my 2026 Chevy Equinox! He was able to answer any and all of my questions and concerns and able to help me work out a great and fair deal! I highly recommend Shaheem Chevrolet and Spence!

Ryan Wallenberg

My wife and I had the best experience we’ve ever had at a dealership tonight. From the moment we walked in the door until the time we left we were listened to, guided, and offered knowledge about the car buying process. Richie went above and beyond for me and my wife to make sure we walked away with our dream vehicle for us and our first baby on the way. He was personable, accommodating, and honest. He even stayed after hours to make sure we were taken care. My wife and him shared many stories about life and although that is not a part of his job description it made the process a lot less stressful and made her at ease. I can’t say enough good things about him. Troy and Ryan were also great and super helpful and full of insight. The whole Shaheen family was great from start to finish and made tonight one of the best nights of my wife’s life as she was able to get the car she has always dreamed of. I highly recommend them for all your vehicle needs.

jessica denman

Cameron was my service writer and he did an amazing job. The manager Jonathan was very nice and professional.