David Hayhoe
This is the 4th time I’ve had my oil changed at Shaheen on a new 2500 hd I bought earlier this year. This is the third time they did not grease the front end of the truck. I’ve had to go talk with the manager of the service department to get it taken care of.
Response from owner
November 12, 2025
Other reviews
Cassandra Michels
Purchased a vehicle from this dealership a month ago. I love the vehicle. I worked with Brent Cram during the purchase. He was kind, professional, and worked with me to find the vehicle I wanted within the price range I wanted. Overall pleased with my experience.
Cameron Robert
they have a great team of people to help you throughout the entire car buying process! very impressed with how i was treated and heard for any concerns i had along the way. big shoutout to Jordan and Troy for going above and beyond to make sure i was happy and satisfied with my purchase!
Scott Frezza
Call me crazy, I flew on a plane from Massachusetts to this dealership to look at a car. They had a 2010 mustang gt for sale that caught my wife’s eye. Keith the salesman was nice enough to pick me up at the airport and bring me to the dealership. The level of professionalism in this place was top notch! I liked the hospitality and welcoming they offered, while I was trying to make this purchase as fast as possible since I had a 13 hour ride home! Buying a used car can sometimes be a gamble especially on a 14 year old car. Being a car guy and owning mustangs over 20 years, I knew this was a car that was well taken care of. I made it home with no problems. At this moment the car sits in the garage receiving a few mods while we wait for spring. Could it have problems in the future? Anything is possible it’s a 14 year old car with no warranty! But we knew that when we bought it. I feel this dealership has a reputation to keep and at these difficult times would take all necessary precautions to ensure a customer is going to be happy. They have my respect and would get my business if I was closer and interested in purchasing a vehicle. I know not every sale is perfect, things happen, but that’s something you can’t control. Sometimes you need to take a chance, regardless to what this review or any others wrote. Thanks guys for making this a pleasant experience!!!
Carolyn
We had yet another great experience at Shaheen! We are return customers of Jack Van Pelt. Jack always listens to our requests and finds the perfect truck for us! He is a professional and we would recommend him and Shaheen to any of our friends and family. Thank you Jack and Shaheen.