All reviews

Zachery Potter

We loved Phil! He helped us find everything that we needed and wasn’t pushy. We appreciated his hospitality and kindness throughout the process, trying to find us the best deal.

Connor Thomas

Bought my 2016 Malibu from Doug Matthews!! The kid had the answers to all my questions and helped me find a good ride! Everyone else on the sales floor was very friendly as well. Made finding the right car easier!! Shoutout Shaheen Chevrolet!!!

Kristin Rundel

From the moment I arrived to the moment I walked out I felt cared about like my car and safety were a priority. I appreciate the thorough and expedient job the team gave me. Thank you for taking a rough day that included a broken down vehicle and making it a positive outcome/experience! I would definitely recommend family and friends to come to this dealership and will return in the future with my business.

Redbeard Skittles

A very knowledgeable staff all around. Very professional staff From manager Troy to salesman Isaiah mares to financial professional Ryan. Top notch highly recommend!.

Robert McGeorge

From the service manager to the advisor to the technician, our experience was fantastic. The team at Shaheen always goes above and beyond to make sure we are taken care of. Providing the loaner vehicle really helped since I would have been without transportation while the repair and maintenance was completed. I really like to portal and the constant communication to provide updates.

A.H

It’s a shame I have to leave this review, but I would be doing a disservice to others if I did not. My Service manager Payton did a phenomenal job. She did the best that she could, and I don’t blame her for this that being said I brought my Chevy Cruz into the dealership to have the sunroof inspected because it was leaking. They then proceeded to tell me that it’s the window that is leaking. Last time I checked, water cannot go through glass. They tried to tell me that I needed a $2500 window LOL. A seal AROUND the sunroof OK maybe but not a window. I quickly abandoned that cause or rather having them troubleshoot it I should say The other thing that I brought the vehicle in for is a parasitic draw I know, for a fact that other people have similar set ups as to what I have. And they do not have problems. I have a edge CTS monitor Dash camera and a phone charger My particular vehicle the Chevy Cruz diesel has a fuse cover on top of the battery They then tried to tell me that this was the cause and why I was getting a battery drain, I will take some blame in not telling them that I know that this needs to be replaced. I had temporary jumpers to bypass the fuse block just so I can actually use the car until the fuse. Top arrives in the mail. That being said the focus is then shifted. I said test everything. With everything in the car plugged in and then do it not plugged in they as requested did the test and found I had a Parasitic draw, kind of like the Jews LOL. All jokes aside it tested for about 3V Which does constitute a parasitic draw I will concede On the parasitic draw aspect, but you’re gonna sit there and tell me that a sunroof needs to be replaced because water is going through Hard glass that is not broken or cracked? Cmon man …no The whole reason I even decided to come here is because I had positive experiences with them in the past

patrice morris

I recently purchased the 2026 Chevy trax Rs. My car is beautiful, I give my experience with Shaheen 10 stars. My salesman Sean was great. They didn’t have my exact car on the lot within 24 hrs he got my car from a different dealership & he delivered. Shaheen give Sean a raise asap😆😆😆😆.The whole process was fast & easy,! Good job Shaheen!!!!!!!

Andy McIntosh

Rob Beckwith was wonderful. Very welcoming worked with my budget. Was not pushing for anything extra. I love this kind of service will definitely be telling everyone to do business with Rob!!! Thank you so much Rob

Jay Briggs

My wife and I appreciate our favorite Shaheen Chevrolet sales person Devan Reed. Devan has helped us purchase and or lease several vehicles. He takes the time to learn our wants and needs, doesn’t pressure us, and works hard for his customers.

Kevin Bumford

Shaheen Chevrolet the NICE people! Great Customer Service and Sales.Thank you Richie "Rich" Schultz.You're a Rockstar!!!! A+

Karen Devries

Shaheen Chevrolet really is the best dealership I have ever dealt with. Most car salesmen are only looking out for themselves. Ron BECKWITH was more concerned about listening to what I wanted and what I could afford. He gave me everything I asked for. Treated me with the utmost respect. David, the finance man, never pressured me to buy anything extra. He,like Rob, explained everything to me. I realized that as many miles as I drive, and the transmission and engine problems I had with my last car, I needed the extra protection. I just want to say thank you to everyone I met for the excellent service. Please please considered Shaheen Chevrolet and Rob BECKWITH for your next vehicle. You will not regret it.

Tala Keast

Rob was absolutely amazing and so helpful! He made sure we were comfortable as well as happy with everything! We will definitely return to him in the future!

Tala Keast

Rob was absolutely amazing and so helpful! He made sure we were comfortable as well as happy with everything! We will definitely return to him in the future!

Josh Clayton

I have purchased many vehicles over the years and can attest that the great service and honesty that is practiced at Shaheen Chevrolet and specifically with longtime salesman Tobbie Lansdell is above and beyond. Tobbie has been a mainstay at Shaheen and has built a relationship over the last dozen years or so that means I will shop nowhere else for a GM vehicle, even if it means I have to wait to get what I want. Tobbie has proven to go the extra mile, time and time again to ensure that I get a great value on every vehicle I have purchased whether it was for my fleet or personal.

Jane Weber

We were treated unbelievably well. Our 2024 Terrain transmission went out. We bought it at Crippen, they said they didn’t have a mechanic to repair it, and they would take it to a Shaheen mechanic. After weeks of not getting real answers, not getting our calls and texts answered, our car finally was taken to Shaheen. Less than two days, and constant updates from Payton our car was repaired. The mechanic Randy, even talked to us explaining what the problem was and how the repair was done. Five stars aren’t enough for our experience with Shaheen.

nick liles

Tobbie helped us out tremendously, AGAIN! This guy is an absolute blessing. Always goes above and beyond for his customers. He will come to our house and get a vehicle if problems and keeps us in the loop on everything. You all have quite the asset in him and I sincerely hope he is well taken care of. David B. in finance is a salt of the Earth man as well. So friendly and informative. We are going to miss them if/when they retire. Tobbie is the main reason we keep coming back to Shaheen.

Marylou Emelander

Everyone I worked with at Shaheen's was awesome, but sales rep Aaron Carter was phenominal. He took time to walk me through paperwork, was patient with my wanting to double check things I wasn't sure about, looked up, and got back to me, on questions he couldn't answer off the top of his head. Purchading my used Equinox from him was the best car buying ecperience I've ever had!

Kyle Felts

Best dealership in town to work with.

Cassandra Michels

Purchased a vehicle from this dealership a month ago. I love the vehicle. I worked with Brent Cram during the purchase. He was kind, professional, and worked with me to find the vehicle I wanted within the price range I wanted. Overall pleased with my experience.

Melissa Young

Rob Beckwith was easy to work with. We appreciated his patience with us.

Sabrina Brown

I would like to thank Jordan and Phil for helping me and choosing the best and right vehicle for my budget and needs they have been very patient and understanding they also are great salesman explain everything to me thoroughly broke everything down for my understanding they are the best thank you Jordan / Thor and thank you Phil / NASCAR you guys are the best and I appreciate everything you've done for me over the last few days thank you I'm enjoying my 2017 Chevy equinox and keep up the great work as always you are invited to the first barbecue in 2026. Good morning i do thank you guys for the opportunity to finance with you but since having the equinox I've been disappointed ☹️ I didn't have much money then when I purchased the vehicle and now it's extremely cold and my heat doesn't work had to stop driving the vehicle because of it now I'm without a vehicle very disappointed.

Steve

Rob Beckwith was simply a pleasure to work with. Very patient and honest. He got us the best deal out there in my opinion and couldn't be happier with the car we purchased and the service we received. We have been a longtime customer at Shaheen and they continue to be our go to dealership. Go see Rob at Shaheen.

bethel trew

Miscommunication between sales and service. Miscommunication between service rep and service manager. I did not feel valued as a customer.

Jason “Gentz” Gentry

I was very impressed with turnaround time for this particular job. I wasn't thrilled that it was something that had been repaired within the last 6 months. But my vehicle was ready the next day. I was very surprised and it made our vehicle situation much more manageable.

Debra Lerma

They are great they make sure they get the best deal. Everyone is very friendly Love working with Derrick.

Robert Biggs

We had an excellent experience at Shaheen Chevrolet. We thoroughly enjoyed working with Doug Matthews. He was extremely friendly, helpful, and knowledgeable, making our entire buying process quick and simple. We really appreciate the attention he gave us regarding every detail during our process of purchasing our new Blazer. We will highly recommend Shaheen and Doug to anyone we know looking for a new vehicle!

박찬호

This place was fantastic! It provided a great experience for me, as it was my first time buying a used car in the US. In particular, Jordan Schmaltz, who assisted me, was an excellent and very friendly employee. His bright smile and kindness made my experience at Shaheen even better. Thank you for the great deal! :)

Fresh Coast Perspectives

Professional, courteous and kind. I just bought a new used-vehicle and I was well cared for by Richie Schultz. I highly recommend going to see him if you need a new vehicle. Hes is thorough and thoughtful. Im so greatful.

Robert Stevenson

Spence and crew did a great job locating my 2026 Chevy equinox and putting deal together Highly recommend

Nathan Olson

I just bought a brand new 2026 Equinox and from start to the end of the deal everyone who helped me was amazing I will recommend anyone I know to them

Kaiyla Foltz

Devan is the best and so is the entire team! Second vehicle with this dealership and I will never go anywhere else for any of my vehicle needs and any family member or friends I will always recommend them to this dealership and especially Devan.

Pamela Wagner

Had a wonderful experience with the service center team above and beyond fixing my car!! Special thank you too PHIL, DYLAN AND CHERYL!!!

Darcy Doerr

Everything about this experience to the work they did was/is top quality. They took the time to speak with me without rushing and were both realistic and genuine. Thank you. I appreciate you all!

Jay Tee

Great customer service from Jason! Jason was awesome and kept me updated! Highly recommend this location for any service needs! Thank you so much

Dave Bastian

Hands-down absolutely best service, no doubt about it.

Jackie Conley

We always have a good experience when we have any interaction with Shaheen. We don't have to drive that far for regular maintenance like scheduled service or oil changes but we do it because it's comfortable for us there.

Amanda

My experience at Shaheen was genuinely delightful. From the moment I walked in, everyone made eye contact and smiled, creating a sincere and pleasant atmosphere. Even those I wasn't directly working with contributed to the friendly environment. The waiting room was cozy and spacious. And the receptionists were both very kind. I had the pleasure of working with Rob Lucas and David Medoza, both of whom were warm and professional. They truly knew their stuff, keeping things simple and easy to understand, which made me feel confident and well-informed throughout the sale. The entire process was smooth and efficient, meeting all my needs without any delays. Rob was personable and great to work with, going above and beyond to ensure I was satisfied. I am appreciative of the customer service and super duper happy about my new purchase!

elizabeth stevens

Beware , I recently purchased a used suburban and have had the worst buying process ever. They do not care about you as a customer as soon as you drive one foot off the lot . For starters , after talking to the salesman , you go into office to get everything finalized where I was duped into getting every warranty they offer “ worry free package “ ( did not go over any of actual information instead just got talked up , until had to leave office ). Was under the impression that all It would be $1000, per 6 years of the time financed . Did not get any paperwork sent home with me the night after signing so could not review . Little did I know the $1000 would be my car payment, and had no idea what I was signed up for ( 10k worth of warranties when all I really wanted was the powertrain ) . Then when I came back the next day to pick up my vehicle , I noticed about a half mile down the road there was a chip in the windshield . As soon as I got home ( within 30 mins after stepping off lot ) I took a picture and then proceeded to make an appointment for a few weeks later when I could come back in not thinking this would be a problem ( also noted some chipped paint and the brakes were squealing ). Came to my appointment , brakes were checked and I was told the new standard of brake pads don’t have copper in them , creating more squealing . I was then told my salesman would be able to take care of the other issues and should have been handled before bringing the car home and needed to make an appointment with him . So proceeded to try to get in contact with my salesman . After two unanswered calls /voicemails was able to get in contact with them by third time. I was then told I was basically a liar and there’s no way they can confirm that a rock didn’t hit my car on the way home and that too much time had gone by ( at this point hadn’t even made a car payment of vehicle , and have a time stamped photo on my phone of the windshield ). It had not snowed yet and was a clear sunny day when brought home . Honestly it’s a real simple problem that could have been fixed and sent me on my way .Now I worry about if something actually major happens with all these “worry free warranties “ I got signed up for that it’s going to be a worse headache . As expected with the follow up comment , no one ever reached out . Not surprising .

Joy Marie

Incredible experience working with Shaheen Chevy and Tobbie. Had a major issue with a previously purchased used vehicle and they stood by it! I won’t buy from anyone else!

Davis Coye

I bought my last 2 cars at Shaheen. Salesman John Korrey is the best!

Ron Alexander

On my recent service visit, here's what happened. My advisor was Jason Jones. He listened intently to what I was there for. He asked questions when he didn’t fully ascertain what the problem was. From that point, the car was taken. I received a shuttle ride back home, received texts as to what the status was or if they required more information on what the issue was and then when it was completed, brought my car back to my home. It was a smooth process. I have purchased 5 vehicles from Shaheen’s over 2 decades. From their sales personnel, to financing, oil changes and service department, I have never had any complaints. Thanks for a first class act Shaheen’s!

ღ ღ

We had been approved for an auto loan through our bank and were waiting for the dealership to finalize the process so the bank could issue the check. Everything was in order on our end. After some discussion, we were persuaded to consider a different option for what we were told could be a better deal. Several hours later, we were informed that the dealership could not provide a better offer; by that time, the bank was closed. We were then notified that the vehicle had a check engine light and was in the service department. Unfortunately, due to poor and inconsistent communication throughout this process, the dealership lost a confirmed sale. I called back today to check on another vehicle and express my frustration with them just to be told I'd get a call back, with it being hours later and no call. I'm very disappointed as this has been our families go to for vehicles, especially with our history in GM workers. I will never recommend this place again as it has completely turned shady and unprofessional.

Kathleen Hoskins

We cannot say enough great things about our salesman Doug Matthews!! He went above and beyond on all our wants and needs in our vehicle purchase. Doug is the definition of fantastic customer service!! We will definitely refer our friends and family to Doug and Shaheen Chevrolet!!

Ally Kerkstra

Logan Willbanks was absolutely incredible from start to finish. He made the entire car-buying process easy, stress-free, and honestly as positive as it could be given the circumstances. This was an especially difficult experience for me because I was trading in my late mother’s car shortly after her passing, and Logan was incredibly understanding, compassionate, and kind throughout the entire process. He was knowledgeable, patient, transparent, and never once made me feel rushed or pressured. He genuinely cared about making sure I felt comfortable and supported every step of the way. I would buy a car from Logan a million times over, and he is truly a huge asset to Shaheen Chevrolet. I will recommend him to anyone and everyone without hesitation.

chandra hause

Just purchased our 4th vehicle with Jack Van Pelt. We have went back him every time due to our exceptional experiences with him! We will continue to do our business with Jack and Shaheen

Melissa Devine

Doug did everything right; he was not pushy, listened to what we wanted, went above & beyond to make things easy on us, genuinely a nice guy, knowledgeable about the entire car buying/leasing process. We would HIGHLY recommend working with Doug!

Dan Smith

Jordan Schmaltz was fantastic to work with when purchasing my used car. He was upfront, trustworthy, and made sure I was comfortable with every step of the process. It’s refreshing to work with a salesperson who truly puts the customer first. Five stars all around.

Chad Matthews

Doug Matthews was great. He was very knowledgeable and courteous. He worked very hard to find the vehicle that fit my needs and I couldn’t be happier.

Eric Palmer

I worked with Bryson Mitchell and he was an awesome person to work with. He is honest and straight to the point, I am very thankful for him helping me out get the best value for my trade in and finding me my 2026 Trax. He answered all my questions quickly to help me with my car buying process. He has made me a full time Shaheen Chevrolet customer, and I live in the Jackson area and I will drive the extra time to work with him again.

Jay See

I took my car in to get fixed the fixing part was great runs great now. The problem lies in that 1 it took 2 weeks to get an estimate. And 2 when I picked it up there was a crack in my windshield. I immediately called my service provider dale to let him know. I went to voice mail and I left a message I never heard back from him. On 11/7 I sent an email and never got a response to my email about the same problem. I even tried their online chat as well and was told someone would reach out but never did. I have continued to call and no answer or call back. I gave more than 1 star bc the problem I had and the reason I took it in was fixed.