All reviews

Harry Gaskin

John Rausch helped my girlfriend. Was very professional and friendly and fast. The finance manager Dave was great too. Had great experience there. I may consider getting a car at Shaheen based on their service.

Biker Beard

Sean and Jeff were great to work with. Great service and compassion towards our needs. Thank you!

Leon Thompson

Mike was very professional and courteous.

Melody Clough

I had a great experience with the most amazing salesman. Others there were also friendly.

Suzanne A

We had a fantastic car-buying experience thanks to Rob Beckwith! He went above and beyond from the moment we arrived—he had multiple models ready for us to test drive, answered all of our questions, and never once rushed us even when we struggled to decide. His patience, knowledge, and genuinely helpful attitude made the whole process easy and enjoyable. We highly recommend working with Rob if you’re looking for a stress-free car purchase!

Mary Clark

Need to give a shout out to Phil for his outstanding service! Before going to Shaheen for my oil changes I use to go to those jiffy lube type places. Every single time I went for a simple oil change they ALWAYS pressured me into getting additional things done which were “necessary” and couldn’t wait to do. This high-pressure tactic made me hate going in to get a simple oil change! When I took my car in to Shaheen I was expecting to need an air filter. Phil checked the filter and said I could more than likely make it to the next oil change. With Christmas coming and being retired on a fixed income I was so happy for his not pressuring me into getting something that could wait. Thank you Phil for your honesty and for your compassion!! I have never been dissatisfied with my service at Shaheen!!

Joni Yaqou

Rob Beckwith was very easy to work with and very helpful! I will recommend him to everyone !

Jordan

Roger is my hero. Great service and attention to detail. A+ experience.

Angella Maloney

I have used Shaheen for services for many years. From oil changes and other maintenance needs. They have ALWAYS provided excellent service and the staff is very professional. Thank you Ralph for providing staffing that are knowledgeable and willing to make the customer happy. Sincerely Angella

David Pequet

As always best in class service and personal attention. That’s why I have only bought my vehicles from Shaheen Chevy for over 40 years

Cathie Rena

I am very thankful for all the help I received from Philip Cipolla. I was in a car accident with my 2021 Chevy Equinox and with the help of the finance guy they got me back on the road quickly with a 2024 Chevy Equinox RS. I am very happy and thankful 🥰

leslie baxter

My salesman Taegan was so informative and helpful. He took his time and thoroughly explained everything to me. I bought my car from him and would recommend him to anyone

Mitchell Stoakes

Great place, Aaron(AC) was amazing. Not pushy at and and really helped us out! 10/10 will be recommending to everyone.

Kalina D

Jordan was very friendly and listened to my needs. I will totally refer him.

Madison Tullis

I travel for work so when it comes to getting any work done or even an oil change it’s hard to find somewhere that can get me done in 1-2days so I can get back to work. Jason helped me get in and out in the same day. Now I’m not saying it still didn’t take a few hours after dropping my vehicle off at 8:30-9am I was out of there by 3-4pm. What took the longest was waiting on the part I needed to get there but while I was waiting the employees were very helpful and accommodating.

Shaun Mason

These guys were amazing. After Crippin took all day and told me they wouldn’t work on my vehicle. Your team saved the day quickly and swiftly I will never go to a different place.

James Schmaltz

I had a very smooth and easy experience buying my vehicle from Jordan at Shaheen. No pressure from anyone at the dealership and they had the best deals in the area. Go see Jordan if you are looking for a car!

Kristy Hagerty

I had an exceptional experience at Shaheen Chevrolet, thanks to Doug Matthews. From the moment I arrived, Doug made the entire process smooth, stress-free, and genuinely enjoyable. He was friendly, knowledgeable, and incredibly patient, taking the time to answer every question and make sure I understood all my options and my touch screen. Doug never pressured me—he listened to what I needed, was upfront and honest about pricing, and helped me find the perfect Equinox. The whole team at Shaheen was professional and efficient, and the financing process was quick and completely transparent. My vehicle was spotless, and they even filled it with a full tank of gas, which was a very nice touch. I also got a free oil change for my next visit. I left feeling confident in my purchase and truly appreciated as a customer. I highly recommend Shaheen Chevrolet and especially Doug Matthews to anyone looking for a trustworthy, straightforward, and top-notch car-buying experience. I’ll definitely be returning for my next vehicle!

Richard Murray

This is the fourth new vehicle we have purchased from Rob Beckwith. Rob is extremely knowledgeable and professional. We have complete confidence in Rob. He treats us as old friends.

Ruth

We buy our cars at Shaheen because of the service that is provided. The salesman we had was Logan and he went over and above helping us with our purchase. When I couldn't make it into the showroom because of an injury I had, he delivered the car to us at our home that we were interested in. Logan even took our truck for a trade in appraisal. We didn't purchase the car at the time but about a week later we purchased another one. We had asked for a little bit more for the trade in and he delivered. We got the car for the price that we wanted to pay. We will always seek out Logan the next time we need to purchase a car.

Ailayah Hernandez

Logan was the best! I thought I had my mind set up on a certain vehicle and he heard all my wants and needs! He end up getting something I didn’t even have on my radar! I love it and will be recommending him to everyone! 10/10 experience!

Samantha Smeage

Devan Reed is the best to work with. He’s super knowledgeable, friendly and goes above and beyond to get me into the car I want at the price I’m comfortable with. This is my 4th lease with him and I’ll never work with anyone else!

Samantha Smeage

Devan Reed is the best to work with. He’s super knowledgeable, friendly and goes above and beyond to get me into the car I want at the price I’m comfortable with. This is my 4th lease with him and I’ll never work with anyone else!

Moses Manuel

Awesome job, Tech. Adam Albright is a professional always, I love the guy.

Taryn Wegenke

Rob Lucas was prompt with his response when I initially reached out, he was very professional throughout the entire process, and he made sure to ask questions and really listen to me so that he could help me find a vehicle that fit my wants and needs.

Carmen Plunkett

Excellent customer service from Dave Hanna. He made us laugh and comfortable purchasing a truck. No pressure, just great assistance. Highly recommended

Jackie Henning

Two years ago, my daughter was home on military leave and experienced car trouble. The team at Shaheen provided exceptional service, accommodating her very limited time at home and ensuring everything was handled smoothly. From that experience, I decided that if we ever needed a new vehicle, Shaheen would be at the top of our list. Fast forward to this past weekend, after a deer accident, we found ourselves needing to purchase a new vehicle. While my husband explored several other dealerships (with one possible option), we ultimately visited Shaheen, where we met Roger. We shared our budget and vehicle requirements, and we truly feel we received the best deal possible. Roger and his manager offered outstanding service. We felt completely confident in our purchase, there was absolutely no pressure, no attempt to upsell us to a more expensive model. They listened carefully to our needs and worked within our budget. Impressive experience—highly recommended!

Zachary Ducker

Devan Reed is hands down the best salesman I have dealt with. Always upfront about the whole process and will go the extra mile for you every time. Highly recommend.

Kimberly Day

Aaron was very helpful and honest with the choices of what to do with approaching the end of me lease. I would definitely recommend him to everyone, very polite.

Pam Smith

We recently purchased a pre-owned vehicle from Shaheen. Jake Haner was very helpful and easy to work with. We also appreciated Troy's help. We would definitely recommend Jake and Troy to others.

Ellie Stohne

Logan was great to work with and got my husband and I into our new car. We’ve worked with dealerships before and they tend to come across as pushy and overbearing, but we didn’t get that feeling from Shaheen. Everyone there seemed really kind. We are happy with our experience and our new car.

Layla Orler

Just bought my first car from Shaheen of Lansing and it is safe to say I will be going there for all car enquirers!!! Troy and Jordan were great helps!! Jordan made the experience friendly and very understanding and stress free and Troy understood Exzactly what we were looking for without the pressure of buy ups and sales tactics.

Lani

I was referred to Devan by my boss after I had an unpleasant experience with a different local dealership. Devan was very bubbly and kind. He didn’t make me feel like I was being an inconvenience and was very patient with me as far as what I was looking for. Very pleasant to work with. I’ll be going back to him for my future vehicle purchases. Thank you Devan!!!!

Karen Bailey

Reuben Martinez was awesome! He answered all my questions, was knowledgeable about the features in my new 2026 Chevy Traverse Z71 (which I absolutely love!), made sure that the couple of shallow scratches on the drivers side door were buffed out before I had the keys in my hand and he delivered it right to my front door! He made the purchase fun, zero stress, helped set up a service appointment to get my running boards installed and followed up with me to make sure I was all taken care of. I hope Reuben is around for my next vehicle purchase because he was awesome to work with! Kudos to David in finance for making that process seamless and to Johnathan in service for helping me use my GM rewards towards my running boards installation! Excellent experience overall, thank you!

david ankney

Devan Reed always does an amazing job. He is attentive, caring & overall a great listener. He goes to bat for the customer & I can't thank him enough for my recent purchase experience! Thank you Devan!

Nikki Stackable

Bought a new Equinox yesterday with Rob W. Excellent customer service. He made the process easy and fun! Thanks Shaheen and Rob.

K Pixley

Great service!! Awesome employees!! Would highly recommend Shaheen Chevrolet!

Mike

Another fantastic, hassle free experience at Shaheen Chevrolet. Once again thank you Jeff Cords and Bryson for all your work in allowing us to make our purchase. Thank you again and we look forward to doing business with you both again.

Mike H

Rob did a great job helping us find a replacement car after an accident. He was professional and easy to work with. The whole team at Shaheen did an awesome job!

Megan Jecks

After being recommended to Logan, I began looking at the vehicles the dealership had online. Logan reached out and we began looking at options. He was amazing to work with, always kept me in the loop about what was going on. He ended up getting me a great car and I couldn’t be happier. Will definitely recommend him and reach out again if I find myself or friends looking for cars.

John T. Reurink

Doug in new cars did a great job helping me out updating an older Silverado to a new one this week. They do things the right way at Shaheen!

B R

Devan was great! Extremely knowledgeable, friendly and easy to work with. I will definitely be back to buy a car from him again.

Tara Sova

We had a wonderful experience at this dealership. The staff was friendly, honest and professional from start to finish. Highly recommend this dealership to anyone looking for reliable vehicles and a trustworthy team!

Sherri Irwin

Aaron was Great! We were able to do much of the sale over the phone, reducing wait time when picking up the vehicle! Very happy with the negotiated pricing as well! Love the new car!

Kim Ladisky

Spence made this sale go smoothly He worked his tail off for us !! Your hard work will not go unnoticed ! We will be back! Thanks Again for putting up with us lol!

Evelyn Grinnell

I have purchased many vehicles from Shaheen Chevrolet and have always been satisfied with my vehicle and their overall customer service. Richie Schultz helped us this time and was knowledgeable and patient with us deciding with vehicle was the best for us.

Terry Potterpin

Customer Service was excellent. Logan our sales agent was very helpful and knowledgeable. The purchase process was very smooth and quick. Logan's follow up after the sale is excellent. If have I questions he gets right back to me. Highly recommend.

Sheldon Page

We had a great experience at this dealership. We purchased a new Equinox EV and our salesman John Rausch did an excellent job explaining and educating us about EV's. We look forward to having a good relationship with them.

Matt Carey

Very pleased with service of my vehicle. Cam did a good job communicating and seeing it through to get my vehicle back in good time.

Brayden White

Great service as also from Devon Reed highly recommend him to anyone thanks again.