Mary Clark
Need to give a shout out to Phil for his outstanding service! Before going to Shaheen for my oil changes I use to go to those jiffy lube type places. Every single time I went for a simple oil change they ALWAYS pressured me into getting additional things done which were “necessary” and couldn’t wait to do. This high-pressure tactic made me hate going in to get a simple oil change! When I took my car in to Shaheen I was expecting to need an air filter. Phil checked the filter and said I could more than likely make it to the next oil change. With Christmas coming and being retired on a fixed income I was so happy for his not pressuring me into getting something that could wait. Thank you Phil for your honesty and for your compassion!! I have never been dissatisfied with my service at Shaheen!!
Response from owner
December 8, 2025
Other reviews
Tonya Kulczyski
I worked with Sam, who made my decision on purchasing a 2020 Equinox very easy. He was patient, answered all of my questions and never pressured in order to complete a sale. I left without a vehicle on my first visit so I could think about the decision and ultimately returned to the Lansing location as opposed to visiting my local dealer simply because of the trust I had with Sam as my sales guy! He is really amazing!
David Yaklin
Came in to look at a used vehicle…not thinking today was the day. Leaving with a new instead. Sean ONeal is the man. Thank you to him and Brent Wesley for all the help!!!
Jessina Beckner
I just leased my 2nd vehicle from Shaheen, working with Rob Beckwith. The experience was easy and Rob was knowledgeable, patient with my questions, and was able to work within my means. He was efficient and explained everything and got me into an upgrade that I’m very happy with! I recommend contacting Rob for any new car needs.
Raven Baugh
I had a wonderful experience with Richie! I was a first-time buyer, and he answered all my questions, helped me with my documents, was very patient with me, was extremely accommodating, and delivered the vehicle. Really above and beyond! I understand why my friends recommended Shaheen. The customer service was fantastic, and the office had a good atmosphere (friendliness and care from the moment I got to the door and through the process). They worked to find me the best rate, were very straightforward about options and alternatives, and more. Car was also very clean and ran well. Highly recommend and very excited to have my first car (Subaru club)!