Kalina D
Jordan was very friendly and listened to my needs. I will totally refer him.
Response from owner
November 24, 2025
Other reviews
AMBER GEBHARD
Always receive great service from the top notch advisors, mechanics and shuttle drivers at Shaheen!
Samantha Bohm
I want to share how great of a car buying experience we had at Shaheen, from the initial phone call all the way to leaving the lot - we could not have had a better experience from this dealership. The fantastic customer service and overall inviting environment that Shaheen has, is something that’s not often found in any industry these days. We have worked with a lot of Michigan dealers and I am so grateful and thankful to have worked with our salesperson Reuben Martinez at Shaheen Chevrolet, for the purchase of our 2023 Chevrolet Traverse. We were delighted to work with Chris Davis, the Business Manager as well, who gave us so many additional options for additional warranties and optional coverages on the new vehicle. What a great team we had! Reuben was patient and kind, and had such a wonderful and engaging personality. He was very transparent with the wait times for a vehicle order, and kept us updated through the process… as our vehicle was approved for production, went to production, and even reached out to let us know ahead of our delivery date! It’s for this fantastic service from Reuben and Chris - that I highly recommend Shaheen to anyone looking to purchase a new or used vehicle, but especially recommended them for anyone looking to order a custom vehicle. I cannot thank Shaheen enough for making this a positive and fun experience!
Pink Bubbles
Bought a beautiful new Chevy Trax and had the best experience ever! Sam and Sierra are amazing - made the process so smooth! I highly recommend! Plus I love my new car- thank you, Shaheen!
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We had been approved for an auto loan through our bank and were waiting for the dealership to finalize the process so the bank could issue the check. Everything was in order on our end. After some discussion, we were persuaded to consider a different option for what we were told could be a better deal. Several hours later, we were informed that the dealership could not provide a better offer; by that time, the bank was closed. We were then notified that the vehicle had a check engine light and was in the service department. Unfortunately, due to poor and inconsistent communication throughout this process, the dealership lost a confirmed sale. I called back today to check on another vehicle and express my frustration with them just to be told I'd get a call back, with it being hours later and no call. I'm very disappointed as this has been our families go to for vehicles, especially with our history in GM workers. I will never recommend this place again as it has completely turned shady and unprofessional.