All reviews

JJ Legacy

It was very nice and pleasant. John was a great sales representative and was very knowledgeable on the vehicle I wanted and he really helped me get what I wanted.

Cindy L.J.

Dave Hanna and Ryan helped me with my trade in and financing of my new-to-me 2016 Jeep Grand Cherokee! They took great care of me while I was making decisions about my new ride! This is the second time I bought a used vehicle from Dave!! Thank you 😊

Lena Wyeth

I was greeted with a smile, and my paperwork was already organized and ready to be signed thanks to Troy Andrews and Jordan Schmaltz. Troy did a lot of the work beforehand, finding me the truck of my dreams. One of my big requests was "a girl color". Troy sent me a picture of the Snowdrift Metallic Colorado, and I had to have it. He took the time to listen to my requests, and he delivered with this one! The truck is beautiful!

Becky Gradowski

Wil Mills was the best! It has taken a while to get my husband to finally get a newer (2021 Colorado) Wil and all other staff were very nice and professional. My family has dealt with Shaheen for many years with no problems.

Ashley Gutierrez

I worked with Troy and Brent to get my new car. They were amazing!! Super friendly and very easy to work with. I would highly recommend them for your next vehicle!

Callie Heck

Bought a used car from Shaheen as a first car for my daughter. Erick was super helpful during all parts of the process - test drive, inspecting the car inside and out, paperwork, and all explanations. Ryan made the payment process super fast too. Ended up needing to take it back in a couple days as a bolt had come loose so there was something rattling. Erick connected me to Chase in the service department to get an appointment quick.

Kelli Robke

Me and my husband have been using shaheen for years on our 2012 Buick enclave. We sent it to service for a check engine light some maintenance and air issues as well as new tires. This vehicle has 230k + miles on it. We wanted to have it last long. They had it for around three weeks trying to fix the air. We sank about two grand into that another grand in tires and another grand in maintenance. We approved the maintenance items and denied a huge cost that said the timing chain needed to be replaced. That was five grand. Nothing was wrong with our vehicle aside from a check engine light when we brought it in. Nobody suggested hey since this is a high mileage car do you want us to continue with fixing these issues since we found some more issues with it or do you just want to get some new tires and be on your way. Or suggest any other option for us to avoid spending 4k before we even got to the timing chain. We drove it off the lot and my husband took it home. Next day he goes to work leaves work gets on the highway for the first time and the car starts driving horrible and he takes it back to the dealership who then diagnose it as the timing chain. The very thing we denied to fix. Now the car was fine when we drove it in no problems. Now all the sudden problem two days after. I called and spoke to a supervisor who didn’t offer any form of help other than to drive it to see if it’s the timing chain. I said I thought something shady was going on for it to be that after we sank all that money into it and denied the timing chain. Then all the sudden it starts acting funny. He disregarded the shady and went straight to I’ll help you solve the problem. They want more money that’s all they want. If I would of known they were going to keep adding more stuff onto the bill we would of bought a new vehicle. Nobody suggested another option or gave us a hey you should really just drive this till it dies and not put any more money into it. The integrity of this place is off the wall. To just take peoples money without telling them another option is robbing people blind. Then break something that isn’t broke to get them to come back and fix what was denied is unacceptable and unethical. I will never be back my family will never be back and anyone I know I will tell them to stay away. We won’t be buying cars from shaheen or any other business. I will post this on Facebook and tag everyone I know it. Something should be righted in this situation. I was not offered a lower bill or an apology for the lack of communication on what should be done and what shouldn’t. Just a I’ll try and diagnose the problem if you bring it back. I don’t want to put more money into this vehicle. I want shaheen to refund me for the work I paid for and then let me trade the car in for way above market value for another vehicle. They make more than enough money scamming people to accommodate. I doubt that will happen so I’ll just contact my lawyer and handle it that way. Not the way I want to go. Please stay away from here they are not professional when it comes to being ethical.

Frank S Ravitch

Derrick was great and quickly got me the information I needed to make a decision. He is the main reason I ended up going with Shaheen and the Equinox. In fact, he responded to my emails faster and with more detailed information than the salespeople from any of the other brands I was interested in (Subaru, Mazda, and Volkswagen) so when I came in to the dealership to look at the car I already felt a connection to the dealership. Once I decided on the car and we began the process of final negotiations and signing the whole team was great,

Holly Gilbert

I recently leased a 2025 Chevrolet Trax from Shaheen. Aaron Carter was very personable and made my experience great. With me being single and a woman I chose to lease so I didn’t have to deal with the auto repairs.

Daniel Hassett

Purchased a 2024 Sierra from Dave Trevor yesterday. The overall experience was stress free and very easy. Dave and his associates were very informative and proficient throughout the entire process. Most of my dealership experiences have been stressful and seeming secretive as though they were always hiding something.The Shaheem sales team provided a very positive experience while providing great value. I highly recommend Dave as the man to handle your next car purchase.

David Wilson

I purchase a used truck from shaheen chevrolet. I worked with David Trevor a sales representative in the use cars department. He was a nice and understanding person. Easy to work with. Go see him if you need a car.

Amy Martin

Rob Lucas was helpful, knowledgeable, and I felt very comfortable working with him. I would recommend Rob and Shaheen to my friends and family.

James Hosmer

I had never had a vehicle serviced at a dealership before. I had never had a new enough vehicle before. But this was great! The customer service agent was polite and helpful. The service was really quick. And they still have a phone number to call and speak with a real human to setup the appointment was maybe the best part. Highly satisfied!!!

Michelle Sheren

We worked with Spence when buying our new car. He was an absolutely great salesman and went above and beyond to give us a positive experience. We felt very comfortable working with him throughout the entire process. I highly recommend Spence if you're thinking of buying a car at Shaheen.

Carrie Feldhahn

Jake Haner is the best salesperson I have ever worked with. He was hardworking, and easy to talk to and made the time/ process enjoyable. Great personality and helpful beyond words. Definitely the only person that will ever sell me a car from now on!

Wendy Douglass

We can’t recommend Spence enough! My husband bought me a 2025 Equinox and he liked it so much I decided to buy him one two days later. Great experience, Spence was wonderful to work with! We’re already talking about coming back with our daughter so she can buy a car from Spence. Thanks again!!!

Nick Douglass

Great experience from start to finish! Will definitely be back to buy again! Spence was great!

Isaiah Busenbark

First time financing a car and Dave Trevor made us feel extremely comfortable and it took all of roughly 2 hrs! Not as stressful, scary, or uncomfortable as I thought. I just dont like owing money. Ask for Dave Trevor! there's 2 Dave's so dont forget.

Marlene Allie

Thank you Erick Pardo for the awesome help in the purchase of my vehicle

Chloe FUNSCH

He did not do us wrong. He was super nice. He was understandable and he worked through it with us and he said that he wouldn’t wanna put us in a vehicle that was not be safe so he helped us picked the safest truck. He is really good and his name spence and he is new but he knows what he is doing. I have his service 10 out of 10.

Greg Phillips

Rob Lucas was my salesman, drove four hours to look at a new Tahoe, he was awesome. The sale went smooth and I was on my way home in a couple hours… And I hate buying cars because I always feel like I am getting screwed… He was very knowledgeable And I felt like I Received a fair deal at a good price… If you’re looking for a new vehicle, this is a huge dealership worth checking out !!!

Mixxedbaby J

I had an amazing experience buying my first car, and I can't thank Jordan enough for making the whole process so smooth and enjoyable. From the moment I walked in, they were friendly, knowledgeable, and incredibly patient in answering all of my questions. They took the time to understand exactly what I was looking for and helped me find the perfect car within my budget. The entire process felt stress-free, and I left with a car I absolutely love! Highly recommend Jordan and the team at Shaheen Chevrolet for anyone looking for a great car-buying experience.

Sheryl Anderson

I had the pleasure of buying a new car with Spence!! He took amazing care of me & I am loving my new car!! I highly recommend for any help you need with the purchase or a car!!

Keith Rogers-Hempsted

Tim Odekirk at Shaheen Chevrolet is AMAZING! He just helped us buy a 2025 GMC Sierra, and it was the easiest and best experience ever. Tim has sold us many vehicles over the years, and every time, he makes the process super simple and fun. He is really friendly, knows everything about cars, and always finds us exactly what we need. If you need a car, go see Tim! He is the best, and you will leave happy every time. Thank you, Tim and Shaheen Chevrolet, for another awesome experience! 🚗🔥🎉

Marc Varlesi

Derrick Kopulos was a phenomenal sales professional to work with, start to finish. He handled all of my questions/scenarios with patience and truly demonstrates what it means to put the customer first. There was no pressure applied on me to rush into a decision and his follow up was always timely/appropriate.

Josh Wilde

Everyone was great and really professional during the sale. Tim was able to quickly find exactly what I was looking for. He had everything ready so I could get in and out with my new car. He also took the time to make sure I had everything I needed and was comfortable with the car and transaction.

Marc Varlesi

Derrick Kopulos was a phenomenal sales professional to work with, start to finish. He handled all of my questions/scenarios with patience and truly demonstrates what it means to put the customer first. There was no pressure applied on me to rush into a decision and his follow up was always timely/appropriate.

Jeanni Trimmer

I went in monday evening to browse for a car. Thanks to Spence who listened to me and stayed late to help me 1, about what I liked. I left the next evening with my new car, he was awesome throughout the whole process . Thank you to the team of people who worked with me!

yOuBrad Burley

Dave Hanna did a great job finding a vehicle for my daughter, he was patient and took his time to get exactly what she wanted and explained her first buying experience. She was very excited and appreciated all he did for her as was I. If anyone wants a great sales professional I recommend Dave Hanna.

Vindici Jackson

John Rausch made my first new car purchase very easy and comfortable. He did his very best to help me and explain everything I needed to know about the vehicle. He was very patient and understanding of what I wanted with a vehicle. So, kudos to John! When I purchase my next vehicle, I will be going back to Shaheen's and will ask for John personally. 😊

Rick Shafer

Just bought a new Malibu from Lenny Ezzo. He's very personable and his customer service is 2nd to no one. I will refer anyone looking for a new car to him. Funny side note; after leaving new my car with them to have leather seat covers installed, they gave me a loaner vehicle. The work was done a day early, which was great. In my way to return the loaner and pick up my car, there was a devastating fatal accident on I96. By the time I reached Shaheen, I was admittedly distracted and accidentally left my golf clubs in the loaner car's trunk. I didn't realize this until the next Sunday as I was preparing for Monday nights indoor golf league. I texted Lenny thinking I would not hear from him until Monday. He responded immediately, and said he would alert Jason Cords (GM?). When I called Jason Monday morning, he had my clubs in his office. I will forever be grateful and am committed to buying only from Shaheen from now on. THANK YOU LENNY AND JASON!

Jack Church

Had the best experience with Lucus. He was very knowledgeable and was able to answered all my questions. He keep me positive on the truck I hoped to buy, someone else was looking at the same truck ahead of me. It worked out. He wore out a pair of shoes running back and forth between dealerships. He was dedicated in satisfying the end result. When I’m in need for another car I won’t hesitate to work with Lucus again. Again very pleased with all the work he did for me to get the truck I wanted! 11 out of 10 rating. Excuse the dirt

Kathy Tobe

Everyone was very patient and helpful. Thanks Rob for finding the perfect car for me.

Michele Selden

Great to work with and went above and beyond to find the model we wanted at another dealer. Worked with William Mills and I highly recommend him! Their finance team was also great to work with.

Indra Adhikari

I recently purchased a 2025 Chevy Trax from Shaheen, and the entire buying process was smooth. My salesperson, Michael Hernly, was very helpful and made the experience better. I’m satisfied with the service and my new car.

Jennifer Nobach

Matt P was very courteous and professional. And so easy to work with. Would recommend both the company and Matt to anyone looking to purchase a vehicle.

Nathan Peabody

My wife and I stopped in to look at a Silverado that was listed online. Jordan did an excellent job showing us the truck and explaining all of the features. My wife always gets nervous at dealerships and Jordan made sure to carefully walk her through the process. We couldn’t be more happy with our purchase. I’ll be sure to give Jordan a call for our next vehicle purchase!

Alexis Thurston

Amazing customer service! I called for service and they were able to get my car in on the same day. My service rep, Cam, was incredible. He was extremely professional, called me with important updates, and fought with my extended warranty company to get everything covered. He went above and beyond!

Kortney Osborn

Spencer Carl was awesome to work with! He made the car-buying process easy and enjoyable from start to finish. He was incredibly knowledgeable, answered all of my questions with confidence, and ensured I felt comfortable with my decision. I’d absolutely recommend him to anyone looking for a hassle-free and professional experience!

Alexis Wood

I just recently had the pleasure of purchasing a 2025 Trax RS, Spence was my salesman. I can’t recommend him enough! I came in knowing I wanted a Trax and he said alright let’s test drive one to make sure it’s really what ya want. I told him the specs that were my must haves and he found me the perfect match! If you’re looking for a new car Spence is the guy!

Zach Ansmits

Zeke was a phenomenal salesperson. Very personable and allowed us to voice our wants and needs without pushing too much. He was very enjoyable throughout our whole visit and very knowledgeable. Thank you for allowing to purchase our new amazing truck.

Precious Gist

Will was amazing, he helped me get a car that I LOVE. He actually listen to my story about previous vehicles I had. So he was real focus on helping me get the right vehicle. Thanks for all his help it is very appreciated!

Barry Lloyd

First vehicle purchased from Shaheen was a 1971 Impala when the dealership was located on Michigan Ave. Great service then and once again last week with the help of Jack, Matt, and Dave. Shaheen has been a pillar in the community for decades with a wide selection of quality vehicles. Congratulations Shaheen team on your long standing success!

Aubry Bahl

Dave was so great and made buying my jeep the best experience. He made me feel so comfortable and eased my nerves. So glad I came to Shaheen first.

Elyshia “Kysha” Otero

The service was great they have many different convenient options for service. I liked that I could stay in my car the whole time. They informed me every step of the way.

Jordan

If it weren’t for Derrick Kopulos, my Shaheen experience would have been subpar. My husband and I accidentally went to the Cadillac building first where we were greeted by a salesperson who was not too eager to help us (we’re clearly not in the Cadillac price point). Thankfully, the receptionist was polite and pointed us to the Chevrolet building. Derrick greeted us with a huge smile and was more than happy to help us. He took the time to listen to what we were looking for in a vehicle and never pressured us to look at more expensive options. He was friendly and knowledgeable, answering all of our questions with ease. He was eager to let us look at vehicles on the lot and test drive one, despite knowing that we were just beginning our search and still wanted to look at other manufacturers. He kept open communication with us via text throughout the process, and he was genuinely supportive and kind when we ultimately purchased a vehicle from another manufacturer. If you are in the market for a vehicle, I can’t recommend Derrick enough.

illmaticAK47

Great service! My salesman Timothy had me set up in my new car in no time! I'd recommend Shaheen if you're seeking a new Chevrolet!

Frank MAgiera

Emily was a fantastic sales person walked in. She helped me figure out the vehicle that was just right for me and set up an appointment to come in to do the deal which was fantastic. The downside to that was had to wait to close on the loan an hour past the time that my appointment was that’s the only downside that I found with the dealership other than that everything was perfect

Amin Ahmed

I been going there for years I bought my first car from there and always got my oil change from there but they hire a new person name Christian he was trying force me to pay for diagnosis and when I decline he became rude with attitude and tried to belittle me I don’t think I could come do business at place like this mostly when they treat there customer with disrespect. ( mostly when he was trying scam me to buy stuff I didn’t need for my car)

Patrick Fuller

Griffin was amazing, extremely helpful, and very knowledgeable getting me into my first EV. Exceptional service from one of my Aflac accounts! I highly recommend Shaheen Cadillac.