Amin Ahmed
I been going there for years I bought my first car from there and always got my oil change from there but they hire a new person name Christian he was trying force me to pay for diagnosis and when I decline he became rude with attitude and tried to belittle me I don’t think I could come do business at place like this mostly when they treat there customer with disrespect. ( mostly when he was trying scam me to buy stuff I didn’t need for my car)
Response from owner
February 13, 2025
Other reviews
Hunter Nevins
2 stars only because of the amount of clean nice used vehicles they have on the lot. Roger Hicks was nice and decent throughout the process until he heard we had our own financing and declined the offer to have the dealership do it. Hardly any words were spoken after this doing paper work, then came the time to discuss the agreement on the price of the vehicle. As most do I tried to negotiate a price that I felt was right for me and also them. He immediately got the sales manager Mike Herhold and after their discussions Mike became very hostile and aggressive about the situation and instead of working with me, he just deducted the add ons that they put on with out even asking me and not the price of the vehicle. I negotiated more. Mike Herhold then looked my wife in the eyes 6-8 inches away ( mind you I was purchasing the vehicle) and asked “ ARE YOU MAD AT YOUR MONEY?!” Luckily for them I loved the truck I was looking at and purchased it. If it had not been that truck I would’ve walked the second he said that to my wife. Way below the professionalism standard that I have been given while working with other businesses and dealerships. If that’s the way the top of the chain operates i can see why Roger has very little to no people/sales skills. Be aware and if youre directed to those individuals I would recommend asking for another sales member to increase your opportunity for a great experience.
Kim Kapp
We had a great experience at Shaheen with Bryson and David. Bryson was incredible to worth with. Easy to talk to, professional, friendly and very knowledgeable. I have a lot of car buying anxiety and he made the process easy and painless. David also was great to work with. We were planning on buying my old lease but David encouraged us to look at other options. Bryson did a great job making it happen and we are so happy with our new Equinox. We appreciated all the time and effort to get us the best vehicle and deal.
Mel Herbert
I recently had a difficult issue resolved in our 2001 Corvette. Rich, Josh, and Jonathan were great to work with. They all played their role in getting the issue resolved. Well done and Very much appreciated!
Tammy Ward
What a great team at Shaheen! Griffin is amazing, and went above and beyond to get me the vehicle and payment I wanted. He and Shane made this such an easy process. And Nichole was so kind even though it was the end of the day. If you're looking to purchase or lease a new car, this is the place to go! I absolutely love my new Equinox!