All reviews

Delaney Leal

I worked with Aaron Carter after totaling my car and he made the process of buying a new car extremely easy! I had never purchased a brand new car before and this was for sure an extremely easy process with him! I would 100% recommend him to anyone! He was simply amazing !

Bethann Barron

I have never met a more knowledgeable salesman than Jordan Schmaltz! He knows the exact questions to ask when trying to help you figure out exactly what vehicle will fit your family’s lifestyle and budget. The kid knows his stuff. Definitely purchasing our next vehicle from him and referring him to all our family and friends. ⭐️⭐️⭐️⭐️⭐️

Thomas Hector

Recently purchased a used Jeep. Everything was very easy, Ritchie is wonderful to work with and a very nice person. Troy is also great to work with. Great overall experience. Definitely would recommend!

LONE WOLF

John Korrey at Shaheen Chevrolet is someone you would invite to your family BBQ. That's what I kept thinking, as he went above and beyond to ensure I could drive my new car home. He and the team worked late to make sure every detail was covered. I left the house that day hoping I would find the car I'd been looking for, and I returned home that evening in the car I wanted. We have some brisket and taters with your name on it!

Marcus Blankenship

I recently purchased a truck from Shaheen Chevrolet, and I couldn’t be happier with the experience! From start to finish, Isaiah Mares went above and beyond to make sure everything went smoothly. He was knowledgeable, friendly, and truly listened to what I wanted in a truck. There was never any pressure—just honest answers and helpful guidance. The entire team at Shaheen Chevrolet made the process quick, easy, and stress-free. I drove away in a truck that I absolutely love and at a price I feel great about. If you’re in the market for a vehicle, I highly recommend stopping by and asking for Isaiah Mares. You’ll be treated right and leave as happy as I did!

Dina Mitchell

Bryson Mitchell was extremely knowledgeable, kind and helpful! We loved buying a car from him and would highly recommend Bryson and the entire staff at Shaheen that helped us! It was such a great experience! Dina M.

Brian Morse

I had a great shopping experience when I purchased my 2026 Equinox from Jordan Schmaltz! He’s a great down to earth guy! I will definitely be buying my next vehicle from him!

Landon Clark

Had a great experience with Logan. Took excellent care of me and got me in and out with a new wonderful Truck. Great customer service and just a great dealership.

Elleonna Smith

I had an amazing experience with Jordan Schmaltz! He’s knowledgeable, always had the right answers to my questions, and made the whole process stress-free. Trustworthy and professional:) I highly recommend him!

Sandy Skaryd

Michael Hernly was just amazing. He took the time and helped is figure out what all we were looking for in a car. He was very knowledgeable about the vehicles, and went over pricing in an understandable way. Overall he was make this experience quick and easy. And David Mendoza made financing easy for us to work with he was great too. Would definitely recommend buying a vehicle with them.

Jenee Wilson

Shaheen did a great job. I had issues with a prior vehicle a few years back but the owner made sure I was taken care of and happy. This time, no issues, the vehicle was spotless, the salesperson, Lenny was overly accomodating to a wonderful extent and the vehicle is amazing!

Dawn Adkins

Go see Doug M. and he'll give you the best treatment on your car purchase!

D

Worked with Troy, Jake, and Ryan today on my third lease, an exceptional experience, extremely professional, each and everyone of them! I was taken care of the moment. I walked in that door until I left in my new 2025 Trax, Each of them made the process so easy I was in and out, everything was explained to me, I would definitely recommend Shaheen Chevrolet!! Thank you SO MUCH!! Debbie

Work CMHA Sheehan

Doug Matthews and the whole Shaheen team did a great job getting us the car we wanted at a great price. Excellent customer service; making sure we were comfortable with the vehicle. They made car buying a real pleasure.

Hope Reed

I had a great truck shopping experience with Jake Haner. I had looked once but didn't buy, a month later I came back and purchased my truck. He was patient not pushy, very helpful. I would definitely recommend him. The place was clean and everyone was polite.

Town Pizza Corp

Terrible, we had our Suburban fixed, went to pick it up, they had to jumpstart the vehicle, the service man and manager stated, “Oh is fine just drive it home and leave it run for a while!” So we did. The next day we could not start the vehicle, tried to jumpstart, not working. Changed the battery still not working had a mechanic come out to look at it and the battery harness had a short/crack in one of the metal plates, had to replace the harness. Shaheen should do a better job at looking at problems and identifying them when cars are in the shop. Thanks

Vernon Kern

We were very pleased with our experience at Shaheen. We bought a 2025 Tahoe and most of the process was done via phone and text messaging. Carl Spencer could not have been more helpful and efficient! Everyone at that dealership was so friendly and “Spence” went above and beyond to ensure our transaction was completed hassle free. Thank you Shaheen Chevrolet!

Tyler Davis

I traded in my vehicle and leased a new work truck. Spence made the entire process very smooth!

Arina Ferdig

Oil change went well. Really attentive & professional young man did the work. Add on for mobile 1 oil was a bit pricey. Found out after, they let you bring in some things like your own filter to save$. Maybe your own mobile1 oil? Not sure. Took an hour. Overall good experience. Waiting room is nice. Free car wash after is a nice perk.

Jordynn T

Rob B. was an awesome help and assisted in making my process buying a car so smooth and not stressful! He answered all questions and worked with my timeline.

Scott Brown

Dealing with the parts dept I had them cut some keys for my corvette They cut them wrong Then goes for a month with no feed back I have never had issues with getting keys cut before from other dealers They should have gone above and beyond to help me and did not! Just over that little issue I will not be dealing with them again and will be taking my business some where else even when I was eyeing a new truck in there lot

Adrianne McAdoo

We had an outstanding experience working with Rueben. From start to finish, he was incredibly knowledgeable, taking time to answer all our questions without ever making us feel rushed or overwhelmed. He clearly knew the vehicle we came to see (equinox ev) and explained everything with patience and clarity. What really stood out was the friendly and low-pressure approach. We never felt pushed into anything. Instead, he guided us through the process and made sure we felt confident and comfortable with our choices. The whole experience was smooth, stress-free, and surprisingly enjoyable.

Galzura

Smooth transaction. Worked with Brent Cram to get a preowned vehicle and 100% recommend this dealer.

J Bentley

Arrived early for my appointment. They were able to adjust my appointment time and do my service right away. Great Job! Thanks.

Lineback Lineback

Salesman, ZACK, made the purchase so easy. The experience was VERY good n comfortable. Sales Manager, Mike, stopped by the cubicle to see how I liked the car n assured that I was in good hands. Ryan, the Finance Manager understood my situation n explained to me all about the warranties and their importance. Not pushy at all. ZACK was so easy to talk to at delivery and said if I needed anything from the dealership that he would help me. Overall.....non pushy.....very comfortable experience...n the tour was an added touch. I'll be back!!…

James Antos

Adam and his team took the time to investigate the water leak and on their second attempt were able to solve the problem. I have not driven my car in a substantial rainfall since then, but I'm confident it was the A/C system after all. Would also like to thank my salesman Jake Haner for his follow up calls and his sincere concern.

Angie Swank

I was just about to leave town for a very long trip ending in Las Vegas when my air conditioning went out. Shaheen took me without an appointment anf both Jason Jones and Dave Moon stayed late to make sure it was fixed which was amazing! I will definitely return to Shaheen for help again. Thank you very much!

MrMustacht

ABSOLUTLY love this place, great people. Lovely atmosphere and they will take their time out of their day to get you the car you want, a name to mention that did a really well job at this is Jordan. He is a lovely guy who will help you with everything you need and more. Reccomend getting a car here!

Sheri Allen

Exceptional Service & A Great Ride at Shaheen Chevrolet! I recently purchased a 2025 Chevy Equinox from Shaheen Chevrolet, and I couldn't be happier with both the vehicle and the experience. From the moment I walked in, I felt welcomed and taken care of. A special thank you to my salesman, Taegan Hoffman, who went above and beyond to make the entire process seamless. He was friendly, knowledgeable, and incredibly patient - taking the time to walk me through all the features of the Equinox and answering every question I had without ever making me feel rushed or pressured. The 2025 Equinox is everything I was looking for - comfortable, stylish, and packed with technology and safety features. Taegan made sure I got the perfect vehicle for my budget, and even followed up after the sale to make sure I was happy. The entire team at Shaheen Chevrolet was professional, honest, and efficient. Financing was quick and easy, and there were no hidden fees or surprises - just great customer service from start to finish. If you're thinking about getting a new car, I highly recommend checking out Shaheen Chevrolet. Their team truly made this the easiest and most enjoyable car-buying experience.

Derek Drozdzak

I had a great experience at Shaheen and my sales associate John Rausch was courteous, patient and informative. He made the entire process fast and efficient. I felt that I had time to ask all my questions and that he was invested in making sure it was a painless process. Everyone else I encountered there was pleasant and friendly and it turned what can be a complicated process into a smooth experience. Processed my trade in, financing and walked out the same day with a new lease!

slumnation wolf

Jason in the service department came threw this weekend had a key getting stuck in my ignition. Diagnosised the problem had me in and out the same day. The there service guys at shaheen hands down are great people.

Janice Gearhart

I heard another actuator making noise in my old car and decided that I was not going to put any more money into her so I looked on line at Shaheen Chevrolet's website and found my new beauty. I scheduled an appointment for a test drive and fell in love. From the start to the finish of purchasing this beautiful used Equinox, sales manager Alex Pierre and my sales associate Brent Cram could not have been more personable and helpful through the process. Brent answered all of my questions the day I bought the SUV and the day after when a couple more questions came up. I love, love, love, my new to me SUV and have nothing but good things to say about Shaheen Chevrolet as a whole! Go there buy a new or used car, you will not be sorry!

Laura Noren

Jake Haner was a great salesperson! He was attentive to our needs and really was there for us, every step of the way, when we bought our new car. The entire process went very smoothly and efficiently, and the turnaround time from my first walking into the dealership to the moment I drove my new car off the lot, was only about 72 hours--and that's with a Sunday figured in! We will definitely look to Shaheen--and Jake--for our future car-buying needs.

Kayla Ostrander

John was great! The whole process was quick and easy, and I’m loving my new 2026 Equinox!

Mikeythink CON

Ashley & Jordan handled my oil change and included extras very well. They were smart, professional, helpful and engaging. Great examples of Shaheen employees/staff. Technician found a bad ball joint, too while examining undercarriage, so I also had both ball joints and arms replaced, as we we have some road-trips planned in coming months. Quick service with smiles. Good job everyone!

Bailey Ziolkowski

Doug and Shane made my leasing experience a positive one. Doug listened to my wants, needs, and dislikes; and asked lots of questions to ensure we were on the same page. Doug and Shane both went above and beyond to make sure I got what I wanted while staying under budget. Overall, a great experience and I am happy with my new Trax!

Vance Klont

I had a very pleasant experience with Doug as my salesman at Shaheen. He was very patient and gave me lots of options and recommendations. He was also very honest about the cars as well, and I was able to find a 2023 Malibu that I have been thrilled with. I would definitely go back to Doug again if I needed to, and refer all of my family and friends to him as well.

Lori Sterle

My salesman Doug did a great job at communicating how to operate my new vehicle and what I needed to make the deal happen. It was a great experience. Thank you to all that helped me ! Lori Sterle

Dennis Lindstrom

This was our 1st vehicle purchased at Shaheen South Lansing. We will definitely return when we look for a new vehicle. Roger was great in sales. He listened to our needs and located a truck for us. Ryan did a nice job in finance, again listening to our needs and tailoring a finance package for us. Thank you for making this happen for us.

Dan M

Absolutely terrible customer service in service dept. No one is on same page, willing to lie and just get quiet when you point out you're being lied to. Unwilling to document that the gave up and were unable to address concerns. They just want to give car back. Avoid at all costs.

Denise Swank Rojeski

Roger Hicks is an excellent salesperson with whom we have now had a second opportunity to purchase a car from. Thanks so much for all your assistance.

Allisha Miller ZiisKwe

Zack is awesome, a great sales agent! He patiently assisted me as I looked at multiple cars. He was prompt and knowledgeable about each vehicle as he thoroughly answered any questions that I had.

Lon3Wolf21

Just bought a new 2025 Chevy Silverado from them and it’s been great. The sales guy Zach was very patient and worked with me on every detail and wasn’t trying to rush me out the door just to get a sale. Been at this dealer many times for random things and never had a problem here!

Jayla Jackard

Test drove and went home with this car in the same day. Doug Matthews is very good and knowledgeable! Got the blue car I've always wanted! I highly recommend this dealership. They are very thorough and make the process easy and quick. Go see Doug at Shaheen chevrolet in Lansing!

Anthony Van

Edit: no i will not remove the one star and yes i did purchase my truck there. I have paperwork to prove it. So because you dont inspect vehicle at wholesale you put people at risk. Shame on you. Bought a used truck from them and within 2 weeks both front wheel bearings had to be replaced. Truck was sold as is because they knew the problems it had but they fail to tell you any of that because they only care about making money on said vehicles.

Ray Robins

Shaheen Service was good about my time constraints and needing to get home and later being picked up to return to dealership. Their courtesy driver was great. The actual service I need couldn't be done because of parts not in stock. They promised to keep me posted and we will get my car serviced when the parts are in. I hope it isn't too long.

Pink Bubbles

Bought a beautiful new Chevy Trax and had the best experience ever! Sam and Sierra are amazing - made the process so smooth! I highly recommend! Plus I love my new car- thank you, Shaheen!

Stacey Matthews

Doug was able to find me exactly the vehicle I was looking for through a dealer trade. They had it ready for me the same day! Great, professional service by all of the sales and finance team!

Crystal Florence

Brent was amazing. He went the extra mile to ensure that we found the vehicle I was looking for. All around nice guy, great experience and no pressure to buy. Let me take my time and make my decision when I was ready!! He was open and honest about everything with every vehicle I looked at. Would recommend to anyone.

Dale & Debbie Dennis

We recently purchased a previously owned truck from Shaheen Chevrolet. We could not have had a better experience. Everyone who helped us was friendly and professional. They did a fabulous job of detailing the truck to bring it back to near new condition. We will be visiting them again when we have need to replace one of our vehicles.