J Bentley

Brian Davis

Last night I had the pleasure to meet and work with the Shaheen Family in Lansing. I had been looking for a specific truck throughout the country. I found one on their website. Filled out Credit app. Chris Wilfong gave me a call and we worked through the process over the phone and through text. Upon arrival, Chris met me at the door. Introduced me to Sales-Manager, Tad Tuckerman and l was off for a test drive. When I got back, we went over paperwork with Mark and Tad. Headed back to financing with Jim Himebaugh. We joked, we laughed, swapped stories. Everyone was easy to talk to and answered all my questions. The office was clean and organized. More importantly to me, the truck was super clean. I felt like I received a good deal and walked out with good information. Thank you Mark, Tad and Jim for a great experience Brian Davis,

Nate P

Never thought I'd say this but this has been the absolute best dealership experience ever. Period. Truly, this is the way of the future as far as dealerships are concerned, IMHO. Emily was so attentive, prompt, called me right away, and also patient, she knew exactly when to be. A real professional in the way salespeople should be, like she had it down to a science, or it just came naturally to her, either way I am fortunate to have worked with her. Got me a phenomenal deal on a brand new 2024 Equinox that is a beautiful color, and with so many features. Didn't have to play any games, as she came to the table with a great deal and even Chris the manager fast-tracked everything. There were no gimmicks, no frills. And they went above and beyond to make this happen for me. From the time we started talking I was driving home in my brand new Chevy THAT DAY. In spite of the short turnaround time, and working with me to get the deal done, so I would be able to get to work the next day and not rely on...alternative transportation (not proud to say). I didn't even have to step foot in the showroom, and distance be damned, as I lived an hour away but Emily and the crew moved heaven and earth to get the car to me in spite of the lateness in the day. This was really special for me as it was my first ever lease (and first new car as well) and they understood that and made it feel that way for me from beginning to end. Don't think twice, just go here to get your awesome deal. They work super hard for you. Let your money do the talking. This is the kind of business we should be supporting to reward exceptional customer service and ethical / professional business practices. I'll be coming back after this lease is up. See you in about 3 years Emily!

Cameron Robert

they have a great team of people to help you throughout the entire car buying process! very impressed with how i was treated and heard for any concerns i had along the way. big shoutout to Jordan and Troy for going above and beyond to make sure i was happy and satisfied with my purchase!

Daniel Bruining

My wife had a 1:00pm appointment to have your tires changed out and a oil change it was after 3:00pm and they had still not gotten the car done three people were sitting around looking at a Corvette and one person was doing the work on my wife's car so much for making an appointment. They did not charger her for the tires being changed to make up for it