All reviews
999 verified reviews, 4.8★ average, sorted by most recent.
Laura Russell
Thank you Shaheen again this is my third car that I have bought from Shaheen and I’m always happy with their service and thank you Michael Hernly
Response from owner
February 26, 2026
Old Fool
Timely repairs and advice regarding available GM savings. Service adviser Adam was very helpful.
Response from owner
February 25, 2026
Michael Djavid
I would like to leave a review for Adam Ebrite in the service department. He is very polite, honest, and friendly. His professionalism made me feel welcome, comfortable, and truly valued, like I was at home and part of the family. Adam is excellent at explaining everything clearly and communicating in a timely manner throughout the process. I am very satisfied with him and his service. I picked up my car with the new engine, and it has never driven as well as it does today. I truly appreciate you, sir, and wish you all the best. Thank you very much.
Response from owner
February 25, 2026
Jim B
My kids have been showing livestock at the Ingham County Fair the last several years and Shaheen has been there supporting the kids as a buyer at the large animal auction each year. I decided to go here first when I started thinking about a new truck and it was a good experience. I didn't buy on my first trip in and I appreciated that they didn't pressure me to buy before I was ready.
Response from owner
February 25, 2026
Jaxon Cords
I recently had to bring my car in for a new tire. The quick lube department wasted no time assisting me and at a reasonable price!
Response from owner
February 24, 2026
Colin Smith
Just bought a vehicle from Shaheen and they support our local 652 very happy with the service they provided
Response from owner
February 23, 2026
Thomas Clow
Bought a new truck today from Bryson. Great guy. Highly recommend this dealership and Bryson.
Response from owner
February 23, 2026
Corrie Caldwell
From the expedient efficiency to the convenient shuttle service provided and the service after the sale, Shaheen made leasing a new vehicle a great experience.
Response from owner
February 23, 2026
Angela Siegrist
Adam Ebright and John Moon did an excellent job on communicating and repairing my Blazer.
Response from owner
February 23, 2026
Patricia Balassone
They were very courteous and informative.
Response from owner
February 23, 2026
DK Bunn
I have bought & had all services done at Shaheens for at least 25 years. Our last vehicle purchased was when my husband was still getting loving care by me. It was a 2018 Green Equinox fully loaded. Since it was hard fir husband to get around at that time, Shaheens trusted enough to drive it home to have my husband give an ok or not. His decision was exactly like mine...we chose it for our favorite color of green. Was very understanding by letting me show husband. He was able to go to Shaheens to sign papers & had them ready so we wouldn't have to wait long. He had a stroke which his health declined to dementia. He has since passed & I still have & own Equinox coming upon 10,000 miles soon. I have kept up on oil changes & just had it in shop for a repair, with free ride taking me home while needing repair & picked me up when job was finished. Thank you Shaheens for making me feel like part of family with you all. Debbie Bunn
Response from owner
February 19, 2026
John Bebow
Salesman David Hanna did a phenomenal job helping me acquire a Trax for my daughter. No nonsense, straightforward. He listened to my needs and quickly provided a great car at a great price.
Response from owner
February 20, 2026
Ted Wiborn
I bought a new truck from Richie at Shaheen Chevrolet in Lansing Michigan. I went to 7 Chevy dealerships looking for the exact truck. None of them would order me a truck the way I wanted it. After speaking with Richie, he was very helpful and order the truck exactly the way I wanted it. He was super easy to deal with and managed the build/order, purchase and delivery of the truck in a professional manner. A true professional. He had Lenny show me the operational aspect of the new vehicle.
Response from owner
October 28, 2024
dana feldpausch
If you ever call for sales and are lucky enough to speak with Brooke…you will be wowed with the customer service!!! Great job Shaheen on having a wonderful employee like Brooke that truly cares about their customer..
Response from owner
February 19, 2026
Mayson Alldaffer
Had an amazing experience here! Joe H. Helped me through the entire process and the entire staff stayed over extra time to make sure I was on the road that same day for work with a new car! Much appreciation Chevy ❤️
Response from owner
February 19, 2026
Carl Spencer Jr.
Adam Ebright was great to work with. Him and the technicians addressed my issue and repaired in a timely manner and everyone involved was very professional. Highly recommend
Response from owner
February 19, 2026
brian h
I’ve always had a great experience at Shaheen. Ashley is super helpful and makes sure all of your questions are answered. I highly recommend this dealership when shopping online.
Response from owner
February 19, 2026
Jessica Brown
I’ve been a loyal Ford customer for years, completing many leases over time. When my longtime salesman, Rob Beckwith, made the move to Shaheen Chevrolet, I didn’t hesitate to follow him—regardless of the brand on the vehicle. That decision speaks volumes about the caliber of professional Rob is. Rob stands out for his unwavering integrity, transparency, and dedication to his clients. He consistently puts my needs first, taking the time to understand exactly what I’m looking for and ensuring that every vehicle recommendation is safe, reliable, and financially sound. His approach removes the stress from the car-buying experience—I never question whether I received the best possible value or if I should have negotiated harder. With Rob, I know I’m getting honesty, fairness, and expert guidance every time. Beyond his product knowledge, Rob delivers an exceptional level of professionalism and thorough service that builds long-term trust. He doesn’t just complete transactions; he builds relationships. I confidently recommend him to family and friends without hesitation. Shaheen Chevrolet is truly fortunate to have Rob Beckwith on their team. He is not only an outstanding salesman but a remarkable representative of the kind of service excellence every customer hopes to find.
Response from owner
February 19, 2026
David Wilson
Very Pleased with our recent purchase from Shaheen Chevrolet in Lansing, Michigan. David Hanna was our sales agent and could not be more impressed with the level of professionalism and service by both him and the entire staff. Would certainly recommend to anyone in the new or used vehicle market.
Response from owner
February 16, 2026
Gary Riley
"I’m back to update my review from 5 years ago because I just bought another car from Jack Van Pelt at Shaheen Chevrolet. I’ve been buying GM products for over 40 years, and I can honestly say Jack is 'The Man.' My last car was a 2020 Equinox, and this time I upgraded to the 2026 Equinox EV. The leap in technology is absolutely incredible—from the massive 17.7-inch screen to the smooth electric drive, it feels like a total revolution compared to my last one. Just like last time, Jack was zero-pressure. Even when we were narrowing down exactly what we wanted, he was patient and found the perfect match. If you’re in Lansing and looking for a Chevy, go see Jack. Thank you again, Shaheen and Jack!" _______ I always buy GM products. for the last 40 years I dealt with most of the GM/Buick/Chevy dealers in Lansing. This is the first I dealt with Shaheen and the experience was the best I have had. Jack Van Pelt was my sales person, he did not give any pressure and when my wife kept changing what she wanted, he found exactly what we wanted. Thank you Shaheen and thank you Jack.
Response from owner
December 10, 2019
Cyrus Brandenburg
I am very happy with my recent 2026 Silverado purchase from Shaheen! I visited a few different dealers to explore options and Shaheen stood out with the best service, the best deal, and the best fit truck for my needs. It’s nice to know there are dealers out there who have the customers best interests in mind and the patience to let them make their own decision without being too pushy. John Rausch and team were very helpful and informative from start to finish. They were also very efficient with the paperwork which made the buying process so easy and stress free. Shaheen’s excellent customer service, communication, and attention to detail is much appreciated! I will now be a repeat customer and would highly recommend them to anyone on the market for a new ride!
Response from owner
February 16, 2026
Carol Shaheen
Jason, my service writer was polite, accommodating and made my experience very easy. The only place I go for sales and service.
Response from owner
February 16, 2026
Kristen Goldsmith
I HIGHLY recommend Shaheen Chevrolet, especially Lenny!!!!! Amazing experience and I highly highly recommend buying your next car from them!!!!!!
Response from owner
January 21, 2026
Leigh Tomlinson
My salesman, Joe Haidamous, made this the best experience I have ever had buying a car. I was buying a used car and he found a perfect car for me because he listened to everything I asked for. He explained everything very clearly and made getting through the paperwork very clear and simple, and there is a lot of it! I was able to find my car, test drive it, turned in my old car and I drove my 2025 Equinox LT home the SAME DAY! He walked me around the facility to show me where I would go for whatever I might need and introduced me to some of the folks who would be doing regular maintenance. Joe was both professional and personal and has encouraged me to reach out to him with any questions or issues.. Honestly, on a scale from 1 to 10, I would give him a 100!
Response from owner
February 13, 2026
Thomas Tripi
Joe Haidamous was great, it was a very fast process. I Love my truck! WIll definitely come back for all future vehicles. Very fast process and effecient. THank you !
Response from owner
February 13, 2026
Carson Johnny
Great group of people! Just picked up a dream car. I Ezekiel was my guy and took great care of me! Highly recommend!
Response from owner
February 16, 2026
Joseph Toth
This is the fourth vehicle I have bought from Devan! Hands down the best! Thank You Devan for everything you do!
Response from owner
February 12, 2026
Kyle Ellis
Devan Reed was awesome, I was struggling on getting approved for a car and he did everything he could possible to get me approved. Great experience I would definitely come back again.
Response from owner
February 12, 2026
Marshell King
I was well taken care of my service was fairly quick, the service advisor Adam E. was familiar with my Allstate warranty and he took care of everything
Response from owner
February 12, 2026
Bonney LaVigne
I found that everyone I had contact with was polite and respectful in helping me with my car concerns. I will be back when I have concerns again.
Response from owner
February 12, 2026
Crystal
Best car-buying experience I’ve had yet. Wonderful service, fair pricing, and absolutely no BS. The entire staff was friendly, knowledgeable, and truly customer-focused from start to finish. A huge thank you to Jordan for going above and beyond—and for being so welcoming to my puppy, too. That meant more than you know. I’ll definitely be back!
Response from owner
February 10, 2026
Lisa H
I have purchased multiple vehicles from Shaheen, and I can confidently say that Spence made my most recent purchase the most streamlined and efficient experience. He was attentive to my preferences and requirements, ensuring he provided options that suited my needs. Throughout the process, he demonstrated professionalism, respect, and a genuine approach without applying pressure or making unnecessary sales pitches.
Response from owner
February 9, 2026
Theodore Westfall
Got me in and out very quickly, knowing I was on a tight schedule.
Response from owner
February 9, 2026
Kevin Ethridge
It was my first time buying at Shaheen Chevrolet, Althought you didn't have the truck in stock that I purchased, you did have a similar one that I was able to drive. Kevin Simpson was awesome bringing in the one I wanted. Devan Reed was amazing in the sale of my truck and buying of MY new truck. Also David Mendoza was spectacular in financing and explaining everything for my new truck. Awesome team from start to finish.
Response from owner
February 9, 2026
Brentt Smith
I had a great experience at Shaheen. Spence was my sales associate and he went the extra mile to take care of me. He and their finance team worked hard to find a deal that fit my budget and was extremely fair. I highly recommend buying from Shaheen Chevrolet.
Response from owner
February 9, 2026
Roberto Flores
Several years back I had been looking to purchase a car, so one winter night I decided to stop by Shaheen Chevrolet. It was very cold, & windy, and after being noticed by multiple Automotive Dealers, Jake Haner was the only one who darted out to introduce himself. That night I drove off with my new used car & Jake Haner made a sale, but he did it with such professionalism, respect, courtesy, honesty, & integrity, which I call work ethic. After my test drive, Jake Haner worked to secure financing, & the best purchasing option for me. I am & have been extremely pleased with my Chevrolet Traverse AWD, it has served us well. If you haven't driven a Chevrolet Traverse AWD, you are missing out, they are a great vehicle choice, especially for families. Stop by and see Jake Haner from Shaheen Chevrolet, you'll be pleasantly satisfied with your purchase. Thank you Jake from Shaheen Chevrolet.
Response from owner
February 9, 2026
Julia Shuldin
I had a great experience working with Joe Haidamous at the Shaheen Megalot in Lansing, Michigan. Joe gave me an excellent deal on a 2020 VW Jetta and made the entire process smooth and stress-free. He was professional, efficient, and genuinely nice to work with. I financed the car, and everything was handled quickly and easily. I was able to complete the purchase and drive the car home the same day, which I really appreciated. The car is exactly what I was looking for—very clean, in great shape, and has all the features I wanted. I highly recommend Joe Haidamous and the Shaheen Megalot dealership to anyone looking for a positive car-buying experience.
Response from owner
February 6, 2026
Joseph Kunk
Excellent service. Repair done right. Kept me informed of status. Explained the work done. No mess, and gave me a free car wash.
Response from owner
February 5, 2026
Zachery Potter
We loved Phil! He helped us find everything that we needed and wasn’t pushy. We appreciated his hospitality and kindness throughout the process, trying to find us the best deal.
Response from owner
February 5, 2026
Connor Thomas
Bought my 2016 Malibu from Doug Matthews!! The kid had the answers to all my questions and helped me find a good ride! Everyone else on the sales floor was very friendly as well. Made finding the right car easier!! Shoutout Shaheen Chevrolet!!!
Response from owner
February 3, 2026
Kristin Rundel
From the moment I arrived to the moment I walked out I felt cared about like my car and safety were a priority. I appreciate the thorough and expedient job the team gave me. Thank you for taking a rough day that included a broken down vehicle and making it a positive outcome/experience! I would definitely recommend family and friends to come to this dealership and will return in the future with my business.
Response from owner
February 3, 2026
Redbeard Skittles
A very knowledgeable staff all around. Very professional staff From manager Troy to salesman Isaiah mares to financial professional Ryan. Top notch highly recommend!.
Response from owner
February 3, 2026
Robert McGeorge
From the service manager to the advisor to the technician, our experience was fantastic. The team at Shaheen always goes above and beyond to make sure we are taken care of. Providing the loaner vehicle really helped since I would have been without transportation while the repair and maintenance was completed. I really like to portal and the constant communication to provide updates.
Response from owner
November 8, 2024
patrice morris
I recently purchased the 2026 Chevy trax Rs. My car is beautiful, I give my experience with Shaheen 10 stars. My salesman Sean was great. They didn’t have my exact car on the lot within 24 hrs he got my car from a different dealership & he delivered. Shaheen give Sean a raise asap😆😆😆😆.The whole process was fast & easy,! Good job Shaheen!!!!!!!
Response from owner
January 28, 2026
Andy McIntosh
Rob Beckwith was wonderful. Very welcoming worked with my budget. Was not pushing for anything extra. I love this kind of service will definitely be telling everyone to do business with Rob!!! Thank you so much Rob
Response from owner
January 28, 2026
Jay Briggs
My wife and I appreciate our favorite Shaheen Chevrolet sales person Devan Reed. Devan has helped us purchase and or lease several vehicles. He takes the time to learn our wants and needs, doesn’t pressure us, and works hard for his customers.
Response from owner
January 28, 2026
Kevin Bumford
Shaheen Chevrolet the NICE people! Great Customer Service and Sales.Thank you Richie "Rich" Schultz.You're a Rockstar!!!! A+
Response from owner
January 28, 2026
Karen Devries
Shaheen Chevrolet really is the best dealership I have ever dealt with. Most car salesmen are only looking out for themselves. Ron BECKWITH was more concerned about listening to what I wanted and what I could afford. He gave me everything I asked for. Treated me with the utmost respect. David, the finance man, never pressured me to buy anything extra. He,like Rob, explained everything to me. I realized that as many miles as I drive, and the transmission and engine problems I had with my last car, I needed the extra protection. I just want to say thank you to everyone I met for the excellent service. Please please considered Shaheen Chevrolet and Rob BECKWITH for your next vehicle. You will not regret it.
Response from owner
August 4, 2025
Tala Keast
Rob was absolutely amazing and so helpful! He made sure we were comfortable as well as happy with everything! We will definitely return to him in the future!
Response from owner
January 28, 2026
Tala Keast
Rob was absolutely amazing and so helpful! He made sure we were comfortable as well as happy with everything! We will definitely return to him in the future!
Response from owner
January 28, 2026