All reviews

Mel Herbert

I recently had a difficult issue resolved in our 2001 Corvette. Rich, Josh, and Jonathan were great to work with. They all played their role in getting the issue resolved. Well done and Very much appreciated!

Lanell Nelson

The service department was very helpful and knowledgeable. The care and concern they showed for our vehicle was transparent. We feel very comfortable and confident with our vehicle being serviced at Shaheen Chevrolet.

Billy Ray White

My service technician was great. Service was done in a timely manner. I was told that my thermostat housing was cracked but I never seen the old part also I remember when the diagnosis was never charged when a customer got the vehicle fix at your establishment I just feel that your prices are way too much, so if we can't afford a new Chevy and we can't afford to get the old one fixed no one wins the game. I suggest be different than your competitors and put the customer first,. Would Ralph and the Gm family rather have 5 customers or 5000 customers and stand out from the rest. I say give back and let the people know you really care, I've watched you grow. Well I was just saying I'm very sure this looks like the rest of the US complains.

Kimberly Courtland

Always great service and Cam and Jason always take great care of my family and our vehicles. Won't go anywhere else!

Trevor Wilson

A couple of weeks ago I purchased a Chevy Trax from Shaheen Chevrolet. Carl “Spence” Jr. was incredible to work with, not only did he go through all my questions and concerns as a first time car buyer, but was personally warm and made a stressful situation much less! I would highly recommend anyone to go to Spence.

Lydia Riggs

Brent Cramm is really good to his customers. He listens to what you want and helps you stay within your budget. He doesn't push or pressure you into anything. He works well with you to get what you're looking for.

Melanie Lounds

Great service on the fly coming back from Ann Arbor.

Mary Empie

The customer service was prompt and very helpful. My car was inspected, I chose not to have the repairs done at the dealership. The inspection cost close to 400$. My car is not a specialty car, I feel this price is way too high.

Wendi Ooten

Nate, the Assistant Service Manager, and Joe H. in Sales were both very professional and spoke to my daughter and me with kindness and respect. They took the time to explain everything in detail and went above and beyond to make sure we felt informed and comfortable throughout the process. They were also aware that we had not had a positive experience at another local dealership, and they made a strong effort to provide a much better experience. Based on the service and care we received, we will be transferring all of our sales and service business to Shaheen moving forward. Highly recommend!

Trina Roe

Got to their “instant” oil change center before 1 pm wasn’t out until after 3:30. Only 1 non-appointment lane open. Then said cooling system was fine but when I asked about it told me coolant was very low but they couldn’t fill it there. I complained non-dealer places did, so why would I ever come back there and then they agreed to go to their service department and get some to fill it. Then when I asked to have wiper blades changed they didn’t have the right wiper size there either and had to go back to the service dept for part. The tech who waited on me was very apologetic and I wholeheartedly give him 5 stars. I blame the problems here on service management. This was most likely my last time there.

Val Jackson

Great job with fixing my car. Done it with great results. As well got a free car wash with service done. Very pleased. Thank you for your service

Edsel Wright

Joe Haidamous was very knowledgeable and helpful. He was to the point and very honest. Would highly recommend seeing Joe for your next vehicle.

Steve Bridson

The guys at the tire and lube store were very helpful with my battery problem. Great service.

Brian Hagler

Quick and easy check in. Ordered a Lyft to take me home since shuttle was out of service.

Scott Shinabarger

They were nice enough, but it was like pulling teeth to get any information. Vague answers to questions and taking over two days to fix my vehicle without letting me know when I agreed to the work is unacceptable. Also, now my truck vibrates at higher speeds which it did not do before. I will hire someone else to fix that......UPDATE: I contacted this John Feister by email and text a week ago with no response.

Cameron Robert

they have a great team of people to help you throughout the entire car buying process! very impressed with how i was treated and heard for any concerns i had along the way. big shoutout to Jordan and Troy for going above and beyond to make sure i was happy and satisfied with my purchase!

Pat Dalton

In all the years we have been buying cars, Noe is the best salesperson we have ever worked with. From first greeting us in the car lot to the day we drove the car home he was very professional, patient and attentive to finding the exact car we were looking for, and even offering us other possible choices that may have interested us. When we got home we tried several times to program the garage door opener for the new car as well as our second car. Well, we managed to fail. Noe said to call if we had problems with anything. The next day he was at our house and within minutes both cars were connected to the new program for the garage door. He also spent a bit of time answering some questions about the Bluetooth and connections with my hearing aids. Thank you Noe for making our car buying experience easy and excellent 😊

Neil Koenigsknecht

I purchased a 2026 Colorado on 4/24/26. Doug Mathews was my salesman. He was very thorough and courteous. It was a very good experience. I will be a return customer.

Clair Kramer

Everyone at Shaheen was great, jason in the service department was great, they we're very professional, vehicle seem to be running great at this time, thank you to all involved, have a great day

Ethan Williams

I had a great experience at Shaheen with Joe Haidamous, very professional and a great guy would recommend to anyone come to Shaheen.

Chris Smith

Had a transmission replaced by the SHAHEEN crew. From the advisor, Jason Jones, to the installation crew all were awesome. Fast turn around and extremely professional. I've been a customer of Shaheen for a long time and will continue to do so.

Lena Montgomery

Polite and helpful service on my Z06 from both employees during my oil change with Phil and my 2 recalls with Rich in the service department!

Connie Daiss

Dave Hannah did an excellent job finding the perfect car for me. He made the process of getting out of my current lease into a new lease seamless. Shout out to Troy Andrews for paring us with Dave. Thank you so much! See you again in 36 months!!!

Jackie Petzold

What an experience we've had looking for a nice used truck. Well, that was until we found Shaheen Chevrolet and our salesman Joe Haidamous. We couldn't be more satisfied with the professionalism and courtesy that was extended to us. He understood what our objective was for the day and didn't try to push us into a sale. Note: Later that same day we came back to Shaheen and my husband bought me a truck for my birthday... on my birthday! If you're looking for a used vehicle and see one posted that's at Shaheen Chevrolet... ask for Joe and tell him the birthday girl that now drives a Canyon sent them. ***** for sure.

Sumira Shah

I recently had my oil changed at Shaheen Cadillac, and I couldn’t be more satisfied with the experience. From the moment I arrived, the staff was welcoming, professional, and efficient. They made the entire process smooth and stress-free, which is something I really appreciate when it comes to car maintenance. The service team was knowledgeable and took the time to explain what was being done, along with any recommendations for future care—without being pushy. The waiting area was clean and comfortable, and the service was completed quicker than expected. It’s clear they value both quality work and customer service. I left feeling confident that my vehicle was well taken care of. I would definitely recommend Shaheen Cadillac to anyone looking for reliable and friendly service, and I’ll be returning for future maintenance.

Austin Buzzo

iezekiel is the best i’m super impressed with how he handled us one of the best sales person I ever dealt with. I will for sure. Be recommending everybody to go to him to Shaheen to get a car.

Megan Warfle

Excellent customer service from the whole team from start to finish! Zack was great and helped us out so much.

Andy Birt

Great experience. Excellent sales person. Took time to help us figure out exactly what we wanted.

AMBER GEBHARD

Always receive great service from the top notch advisors, mechanics and shuttle drivers at Shaheen!

Suzi Beard

Not a fan of car places, so amazed at the overall good experience. All friendly, helpful, and walked me through process exceptionally well. They worked with me & considered my wishes. I was comfortable through process & left with a beautiful reliable vehicle. Thankful to all.

William Rawlinson

Great reliable service!!:) very nice man David Hanna! Thank you:)

Seth Bickford

Doug was amazing. He gave me a fantastic offer. I did not end up buying but he did have the better offer we just liked a different color elsewhere. Doug and the team did everything they could to get me right (and they did). I will be returning eventually!

Gustavo Plascencia

Jake Haner treated us with respect and kindness throughout this transaction. He was well supported by his sales manager Troy Andrews and the business manager Ryan Joy. At days end I felt they listened and acted upon the parameters we wanted included in our deal. Job well done guys, thank you!

Brooke Richards

The process was quick and easy and we could not be happier with our new 2026 Chevy Traverse! Huge thank you to David and Bryson for taking such great care of us and making everything go so smoothly. We truly appreciate all your help!

Tyler Jenks

My salesman Doug Matthew’s was very helpful in a process that can be stressful. He clearly stated all of the information and helped find a car that would work for me. Would recommend him to anyone!

Brooke Fulmerhouser

I recently bought a vehicle and had an amazing experience. Everyone was professional, helpful, and made the entire process stress-free. I highly recommend Shaheen!

Quentavious Jackson

Just purchased a 2022 Dodge Durango from this place awesome staff want to thank Isaiah for his patience and support for helping us along with the rest of the team will be coming back & referring to others!

Bethany

Working with Richie was a dream. Easy and honest and fair!!

Katrina Miller

Brent Cram was very knowledgeable and helpful! We went in just wanting to test drive the truck we liked and ended up buying it. Would absolutely recommend him and Shaheen Chevrolet!

David Yaklin

Came in to look at a used vehicle…not thinking today was the day. Leaving with a new instead. Sean ONeal is the man. Thank you to him and Brent Wesley for all the help!!!

Shay Sanchez

Rich Schultz came out to us and was just awesome from the get go. We told him what we wanted in our price range and payment amount and he did everything he could do to help us get to the point. He was there through the whole time from start to finish. My husband and I knew that he was the right sales person for us. Very honest, humble, and what was the best part was he’s a man of GOD from talking to him we knew he was going to give us great service. We will be back to give him our business and will be refer all of our friends and family to him. Thank you Rich for outstanding service to us.

Bach Electric

Updating my review to reflect yet another wonderful buying experience! I had the pleasure of working with Doug Matthews. He was not only professional and knowledgable, but his communication every step of the way was incredible . He went above and beyond to make sure my truck was completely outfitted and ready when I arrived to take ownership. The employees at Shaheen work well together to make the buying process seamless and comfortable. Hands down best dealership anywhere!

Cassidy Chandler

Sean ONeil bent over backwards to get me into a new vehicle after just buying a new one in November, but he made it happen. Not only am I thankful for his expertise but so are my kids because they are now in a more reliable vehicle. I will forever recommend him to everyone!

Everett Hurt

Horrible experience with an oil change this week. What should have taken no more than 30 mins max end up taking 2:30 mins because they broke a rod on my truck wheel when doing the tire rotation. I asked a guy what’s the problem and he said I don’t know I just put in the “RO” as if I knew what that even meant. Servicing department ended up fixing it but delayed my entire morning and not one apology for the inconvenience. Horrible customer service

Dawson Taylor

Doug was awesome! Helped me with my 2019 ford f150!!

Les Coxon

Very professional. Left me with a confident feeling.

Brad Lance

I have purchased at least 5 vehicles from Shaheen Chevrolet. I have never had any problems .with service or any thing else. 3 vehicles were brand new 2 used. all lived up to my satisfaction. No problems service always took care of any issues I had. Right away . I would give ten stars if I could.

Paul Izzo

Not a huge deal but they forgot to attach the skid plate back on so it started hitting the ground when I got on the freeway. I then had to drive slowly back to get it fixed. Also being a ford they said they were unable to relearn the tire locations after they were rotated. It would be nice if your shop could do that with ford vehicles too.

Jakayla Matthews

I would come back to shaheen over and over again if I could the workers are just top tier especially Brent C he was very helpful and also helped me get the car of my dreams I walked in here think I wasn’t going to leave with a car and here I am leaving with a nice ride. Thank you so much shaheen and thank you very very much Brent your the best .

Tom Barnhill

They did a great job. Got me taken care of and on the road quickly!