Billy Ray White
My service technician was great. Service was done in a timely manner. I was told that my thermostat housing was cracked but I never seen the old part also I remember when the diagnosis was never charged when a customer got the vehicle fix at your establishment I just feel that your prices are way too much, so if we can't afford a new Chevy and we can't afford to get the old one fixed no one wins the game. I suggest be different than your competitors and put the customer first,. Would Ralph and the Gm family rather have 5 customers or 5000 customers and stand out from the rest. I say give back and let the people know you really care, I've watched you grow. Well I was just saying I'm very sure this looks like the rest of the US complains.
Response from owner
May 1, 2026
Other reviews
Betsie Sobania
We purchased our pre-owned, 2019 Chevy Traverse back in 2023 and still love it! It runs great and whenever we need to bring it in for service, the service team is friendly and communicative. They are always quick to resolve the issue and I feel they are honest about whatever is wrong. We will definitely be coming to Shaheen for a long time!
Jessica Solomon
I needed an oil change, other basic maintenance things and a smaller repair. The process ended up taking a few hours longer than I had anticipated but the people there were kind and helpful and they did end up making things right. I appreciate their professionalism and their willingness to make things right without my even asking.
Jeremy Shank
My wife and I drove up to Shaheen to look at a Suburban. We were greeted immediately by John Korrey. He Brought up the Suburban for us to drive and immediately looked over our trade-in. The process was very smooth. They were asking a great price and John gave us a fair trade in. Couldn't have asked for it any other way.
Martha Weldon
I had a very pleasant experience buying my first car from a dealership. They walked me through the process and were very helpful with getting my payment within my budget. I went in nervous because I had no idea what to expect and I left grinning ear to ear in my new car that I already love so much. Thank you Roger for finding me my car and thank you to Tad and Ryan for going above and beyond to work with me and my budget.