Everett Hurt
Horrible experience with an oil change this week. What should have taken no more than 30 mins max end up taking 2:30 mins because they broke a rod on my truck wheel when doing the tire rotation. I asked a guy what’s the problem and he said I don’t know I just put in the “RO” as if I knew what that even meant. Servicing department ended up fixing it but delayed my entire morning and not one apology for the inconvenience. Horrible customer service
Response from owner
April 13, 2026
Other reviews
Adam Upleger
I first found the Shaheen of Lansing Dealership by searching for a new car online. I am from the Grand Blanc area and after seeing their listing for one of their cars, I decided to call make a trip out there. It was, by far, the best decision! Their customer service was unlike any other dealership I've ever been to. From the moment I showed up they made me feel like a priority and had the car up front and ready for me to look at/ test drive. I worked with Roger who went above and beyond to make sure that everything went smoothly. On the financial side, I worked with Trae who was so kind and definitely had my best interest in mind when qualifying me for loans. They were able to answer all of my questions and made sure I was happy with my decision. I would ABSOLUTELY recommend this dealership to anyone. It was well worth the drive and I look forward to doing business again in the future with these great people!
Bill Gravette
I had a great experience purchasing a new vehicle from Shaheen Chevrolet. My salesman, Rob Beckwith, did a great job of making the transaction seamless and providing exceptional service. I would highly recommend purchasing from this dealer.
Jennifer Humphrey
My daughter recently purchased her first vehicle with Keith Walter’s as her sales rep. He was so nice and professional!!! He made the process so easy for her! We give him a 10/10!!!!
Jeanine Eno
My husband and I always shop Shaheen Chevrolet for all our car needs. We just purchased a 2025 Trail Boss Truck and couldn't be happier with the price and our purchase. We will always shop here for our car purchases. We worked with Cam for our final sale and he did a fabulous job from start to end.