All reviews
999 verified reviews, 4.8★ average, sorted by most recent.
Cynthia Vlasic
I am always happy with the service I get at Shaheen
Response from owner
April 13, 2026
Scott Franczak
Ben from Shaheen Chevrolet made this Corvette Purchase a memorable one. He treated us like family and a great deal on the car. Thanks again Ben
Response from owner
April 9, 2026
Shelby Duke
Pretty disappointed with the staff and their communication (besides the women in the waiting room at the desk, she was wonderful). I had an appointment for 3 o’clock, they left me sitting in my car for about 30 minutes without addressing me or letting me know how long my wait would for my APPOINTMENT. After getting out of my car and coming inside despite the signs asking to “remain in your vehicle” to find out what was going on they then took my car around back and rushed my service because they could see how upset I was.
Response from owner
April 10, 2026
nicholas
Great Service-Awesome salesman-Perfect Vehicle- Thank you Ben Behnke
Response from owner
April 9, 2026
Jack Flintz
I went in to look into leasing a vehicle. Sean Oneil worked with my wife and I to make it happen. I really appreciate Sean Oneil and the Shaheen team being top notch and professional
Response from owner
April 8, 2026
Mike “LordOfAncients” Ford
John took great care of us and all of the staff were absolutely fantastic. Will definitely be returning for our next vehicle purchase!
Response from owner
April 9, 2026
Neal Emerick
Iezekiel Simpson was awesome and so helpful! Always a pleasure coming to Shaheen!
Response from owner
April 9, 2026
Keith Richardson
I would like to commend Zack and the entire Shaheen sales team on professionally guiding me through the car buying experience. We purchased a 2023 Chevy Equinox and are very pleased with the vehicle. They took the time to connect phone to car Bluetooth and explain all features of the vehicle. I highly recommend this staff. Excellent experience!
Response from owner
April 7, 2026
Susan Snook
The best experience! Brent and Ryan explained everything thoroughly. Super nice and friendly. Would definitely recommend Shaheen to everyone!
Response from owner
April 7, 2026
Justin Evans
Had a great experience! John Korrey was Awesome! Will definitely go back!
Response from owner
April 7, 2026
Christine Tanzini
Nice people. They treated us very well. Kind, welcoming and never made us feel like we were just a sale. I will definitely come back and feel good about buying from these guys.
Response from owner
April 6, 2026
May Hasadullah
Richie is the BESTTTTTTTTTTT. 10/10 personality!!!!! The most patient, friendly person!!!!! Really Love him!! Looking forward to tell my family and friends to go and see Richie at Shaheen for car purchases!!!
Response from owner
April 6, 2026
Jeanette Smith
Excellent experience & customer service. Very happy with this dealerships service.
Response from owner
April 6, 2026
Kristopher D. Hawley Sr.
My son bought his truck from Spence almost a year ago and when it came time for my new purchase I specifically looked for him. I love the low pressure and down to earth person he is. When it comes time for my wife’s new car we will go to him again. I have been coming to this dealership for 25 years now and Spence is definitely top notch. Absolutely love the truck! Thank You!
Response from owner
April 6, 2026
RITA G WESLEY
I have purchased several vehicles from Shaheen Chevrolet and John Rausch is my sales rep. It's always been an easy no pressure process. My last vehicle purchased was my first since being a widow and the whole team made me feel comfortable and made the process so delightful. I highly recommend.
Response from owner
April 3, 2026
Steve G.
As soon as you walk in to the dealership you can see the difference in atmosphere. Unlike other dealerships where the service department is toxic, the service department is extremely professional, dedicated, and service oriented. At this point is looks like they fixed an issue that was misdiagnosed at another dealership. Very pleased with my service and shuttle experience.
Response from owner
April 6, 2026
James Smith
The entire staff that was involved with servicing my vehicle were outstanding. The team coordinator kept me up to date. The process was efficient and I was out quickly. Great job everyone!
Response from owner
April 6, 2026
Amy Hough
Taegen was fantastic to work with! Patient and answered all of our questions during the whole process of our purchase.
Response from owner
April 6, 2026
bwesley020276
I always get the best service at the Quick lube facility. Very professional! I highly recommend!-Brent W
Response from owner
April 3, 2026
Brianne Draper
Very easy to work with! We enjoy working with Ben Behnke!
Response from owner
April 3, 2026
Maria Rabi
It took more visits than I thought necessary (4) but they finally were able to find the issue. Jason Jones , service writer was awesome! We also had my daughter’s car in 3x for a problem with her vehicle but finally got that fixed also. Worked with him on her car also, great guy and was very helpful and easy to work with 😊
Response from owner
April 2, 2026
Hilda Davis
My appointment was on time, everyone was very courteous. They explained all the work they were doing. It was efficient and quick I’ve always enjoyed getting my cars serviced here.😃
Response from owner
April 2, 2026
Minshan Allen
I don't like paying for the surcharge for oil change at all. To buy an airplane ticket is the product that I know I need to pay surcharge.
Response from owner
April 2, 2026
Mowhawk Man
Excellent.. nothing more to say! (This is where I dropped the mic)
Mowhawk Man
Excellent.. nothing more to say! (This is where I dropped the mic)
stephanie hartz
Sean Oneil was amazing! He brought the car to me to look at, and then delivered it to me! I appreciate Sean and Shaheen staff for making this happen!
Response from owner
March 31, 2026
Jena G
Zack Fouts was our sales associate and I couldn't ask for a better car buying experience for my daughter. He found her the perfect vehicle, got us in the right price range, and when I left my car running with the a/c on because my dogs were inside and ran out of gas, he walked around the campus until he found a gas can to fill so I didn't have to call a tow truck. If you're looking for truly kind and personal customer service from people who actually care about the job they're doing, this is the place! And while we worked with Zack primarily, the entire sales department was overwhelmingly kind and courteous.
Response from owner
March 30, 2026
Sheila Youngs
Jordan was our salesman today 3/30/2026 at Shaheen Chevrolet in Lansing Michigan. He was very nice and helpful on asking or delivering questions. Could have not had a better salesman. We love you Jordan. Sheila and Mike!
Response from owner
March 30, 2026
TPM Thonyproductionmulti-services
Roza , Amazing experience! The service was professional, fast, and high quality. I’m very satisfied and highly recommend this business to anyone.”
Response from owner
March 31, 2026
Chris Parker
Purchased a 2022 Chevy Blazer from Brent Cram a few days ago. The experience was amazing, I stopped in after an appointment, had no intention of necessarily buying that day, and there were a few points of hesitation on my end, but Brent and the team at Shaheen went above and beyond to get me in a place I felt comfortable with everything. Love my new ride, and I am absolutely thankful for how far they went for me.
Response from owner
March 30, 2026
Meghan Pricco-Smith
The service tech that helped me was super friendly & did a great job! I truly appreciated him!
Response from owner
March 30, 2026
Thomas Allis
37.5 mile oil change on a GMC 2022 Acadia. Smooth, efficient no problems
Response from owner
March 30, 2026
Laura Degner
My experience through Shehan was awesome except for a car to drive when my car was in the shop
Response from owner
March 30, 2026
Linda Kahler
A great team of service advisors, each helpful! I feel Shaheen Cadillac works hard to turn cars around quickly to get customers back on the road in their vehicles! All staff members are super friendly!
Response from owner
March 27, 2026
Angela
Devon Reed I would just like to say thank you for your Patience and going above, beyond your way to help me out and get me to see my brother in Ann Arbor . You truly are everything everyone said about you and so much more. Your team was just as wonderful. Thank you all so so much Angela Brady
Response from owner
March 27, 2026
Phillip Balk
Joe Haidamous was absolutely amazing patient and understanding. I recommend him and shaheen by celebration cinema Lansing to everyone.
Response from owner
March 27, 2026
Mike Gleason
Doug and Bryson at Shaheen were great. Exceptional customer service when buying my new vehicle.
Response from owner
March 30, 2026
Jahaziel Garcia
I drove from Illinois to Michigan and I have the best customer experience in a car dealership. Thank you Jordan for your help and attention!!!!!
Response from owner
March 30, 2026
Kenneth Bielous
I dealt with Jordan Schmaltz and he was a non-pressured easy to talk to very polite very knowledgeable salesman I would nominate them for salesman of the year he was absolutely the easiest guy to work with and probably going to be my future guy for all my needs just an A+ dealership even finance was easy and so was the manager Great people highly recommended.
Response from owner
March 27, 2026
Lashawn Burns
It was perfect my salesman Zack Fouts did a wonderful job on getting me my 2026 Tahoe Premier. Everyone was respectful and polite, and very helpful.
Response from owner
March 27, 2026
Aija Hall
The whole staff is great! From salesperson Isaiah and manager George to Dale in the service department. I will definitely recommend Shaheen to others.
Response from owner
March 27, 2026
William Richeson Sr
Clear explanation of required repairs.Courtesy Shuttle was most appreciated. Repairs were completed within estimated wait time.
Response from owner
March 27, 2026
Brian Hawks
Jason Jones delivered exceptional service regarding my electrical headlamp issue. Couldn't have asked for more! Thnks Shaheen!
Response from owner
March 27, 2026
Gwenda Hurst
Tobbie is the best! Helpful and hardworking for you! I’ll be back again for my next vehicle!
Response from owner
March 27, 2026
Mike Martinez
Service at shaheen's was very professional and very courteous to my needs and explained everything they found on my car that showed concern. Did an excellent job of explaining things and we're very efficient on repairing what needed to be done in a timely manner. Shaheen is my dealer todd, I trust .
Response from owner
March 25, 2026
Ashlin Kirby
I had great experience with Roza Bonner! She would answer any questions I had and was overall an amazing sells person! Would recommend her to anyone!
Response from owner
March 26, 2026
Bobby Sees
Joe Haidamous was absolutely amazing. Huge props to his professionalism and great attitude. Highly recommend anyone looking for a car or truck to see him at Shaheen
Response from owner
March 25, 2026
David LaPointe
John Korrey helped us with a test drive. He seems like a great guy. He’s very friendly and helpful.
Response from owner
March 23, 2026
Chip Pavlat
Had great experience today at shaeen Chevrolet. DAVE HANNA was my rock star for the day! Very happy with my new pickup and the experience with Dave and all the team at shaeens. Easy to work with, friendly, courteous and informative. Would do it all again. Thanks to all and especially Dave hanna.
Response from owner
March 23, 2026
Scott Byer
Jack has now sold me my 3rd vehicle. He is honest and straight forward with answers to my question. The whole dealership is worth visiting and doing business with. If and when the time comes, I will be back to Shaheen!
Response from owner
March 23, 2026