Paul Izzo
Not a huge deal but they forgot to attach the skid plate back on so it started hitting the ground when I got on the freeway. I then had to drive slowly back to get it fixed. Also being a ford they said they were unable to relearn the tire locations after they were rotated. It would be nice if your shop could do that with ford vehicles too.
Response from owner
May 22, 2026
Other reviews
Steve G.
As soon as you walk in to the dealership you can see the difference in atmosphere. Unlike other dealerships where the service department is toxic, the service department is extremely professional, dedicated, and service oriented. At this point is looks like they fixed an issue that was misdiagnosed at another dealership. Very pleased with my service and shuttle experience.
Todd
The wife and I have been purchasing/leasing vehicles from Shaheen Chevrolet for many years and we keep returning because of how well we are treated. It is not just the customer service, it is also the effetivness and efficiency that they addess any concerns you may have. Special thanks to Sales and Leasing Associates Logan Willbanks and Ben Behnke.
Heather Troxclair
Joe Haidamous is awesome, he was very helpful from start to finish. We had experienced an issue with the lending and Joe was extremely helpful and patient in helping us get everything taken care of. We purchased the car from New Orleans and he made the process easier than if we were there. Joe was always in communication throughout the process and kept us informed every step of the way. The trax is perfect, and we are so thankful to have joe as our salesman. I’d recommend Shaheen and Joe to anyone looking to buy a car from any state. He can handle anything. Thanks, Joe!!!
Don Bruey
We had a car in the Shaheen Collision shop and decided to sell it when it was fixed. I live out of town, so wasn't able to do much in person. Erick Pardo visited the collision shop, evaluated the car, drove it when it was fixed, and gave me a solid offer over email and text. I drove up to Shaheen and Erick handed me a check that had been waiting for me. The whole transaction in person took about 3 minutes. A good experience for us, both with the collision shop and the pre-owned sales department. Highly recommended!