All reviews
999 verified reviews, 4.8★ average, sorted by most recent.
Jean Stewart
Good service. Shaheen's scheduled my appointment speedily, and repaired the alignment on my transportation. I am glad to do business with this group of professionals.
Response from owner
October 21, 2025
ryan grubaugh
Excellent experience with Jeff, Shane and Rob. Best in the business.
Response from owner
October 20, 2025
Resident DBZ
Shane and Doug were a great, and helped me find another suitable vehicle after I had just recently been in a car accident. Would recommend either of those two fine gentlemen!
Response from owner
October 16, 2025
Ray Platte
I just purchased a new truck. Other than a small issue with my truck (not a dealership issue) my experience with them was great. Bryson, my sales associate. Definitely went well above and beyond for me. Thank you for going the extra mile to help correct the issue.
Response from owner
October 15, 2025
Ray Platte
I just purchased a new truck. Other than a small issue with my truck (not a dealership issue) my experience with them was great. Bryson, my sales associate. Definitely went well above and beyond for me. Thank you for going the extra mile to help correct the issue.
Response from owner
October 15, 2025
Sean VanWyke
Great experience with Devan Reed! Always very knowledgeable and helpful and makes car buying experience wonderful each time. Highly recommend Shaheen Chevrolet and Devan!
Response from owner
October 14, 2025
Kim Milton-Mackey
I was extremely pleased with my salesman John. They were patient with me and also gave time with my final choice. I felt good about the vehicle and transaction when it was done and over.
Response from owner
October 10, 2025
Stacy Hightower
Spence was absolutely AMAZING during this whole process. I understood everything he was explaining to me about the process of getting a new truck. Spence NEVER made me feel like I was being pressured into something that I didn’t want. Spence listened to everything I was wanting and needing in my new truck. The whole overall experience from when I walked in the door 3 weeks ago until today was a AMAZING. I’m giving Spence 10,000 stars.
Response from owner
October 10, 2025
Oliver Westervelt
Went to a few places before arriving here and either didn’t like the vehicles they had to offer or got weird vibes from the salesman. Eric P was a real G, I told him everything I was looking for in a truck and he pointed me right towards my Silverado. I never thought I’d enjoy a truck buying experience so much, I cannot recommend him enough.
Response from owner
October 14, 2025
Jill Wood
Devan Reed and Jeff Cords are phenomenal people to deal with. If you're in the market for a new(er) vehicle I suggest working with them!
Response from owner
October 7, 2025
Staci Border
The entire team goes above and beyond to help you, whether you are buying or need service. The Oil Change service is the absolute best!
Response from owner
September 22, 2025
Ritch Roberts
Devan Reed you are the Man!! Awesome Experience.. Buy from Devan..he will take care of you
Response from owner
October 7, 2025
Pat Brown
From the time I scheduled my maintenance appointment that included 2 recall fixes and an oil change, I was back on my way home in my truck in less than 2.5 hours. I call that REAL service. Thank You.
Response from owner
October 6, 2025
Dennis
Doug Matthew’s did a wonderful job assisting me with my purchase of a Silverado 2500.He made it an enjoyable experience.Shane gets an assist for helping out.They make a great team.
Response from owner
October 2, 2025
Douglas Powell
Was very happy with my experience here. John got me a newer vehicle then what I was looking at for only a thousand dollars more. Very up front a honest. We have bought 2 cars from them now.. plus they don't hound you. Take your time pick what you want. Communication was extremely easy. He took time to know me instead of pushing a sale.
Response from owner
September 26, 2025
Taylor Coffman
I had a wonderful time working with Spence to purchase my 2026 Chevy Equinox! He was able to answer any and all of my questions and concerns and able to help me work out a great and fair deal! I highly recommend Shaheem Chevrolet and Spence!
Response from owner
September 23, 2025
Ryan Wallenberg
My wife and I had the best experience we’ve ever had at a dealership tonight. From the moment we walked in the door until the time we left we were listened to, guided, and offered knowledge about the car buying process. Richie went above and beyond for me and my wife to make sure we walked away with our dream vehicle for us and our first baby on the way. He was personable, accommodating, and honest. He even stayed after hours to make sure we were taken care. My wife and him shared many stories about life and although that is not a part of his job description it made the process a lot less stressful and made her at ease. I can’t say enough good things about him. Troy and Ryan were also great and super helpful and full of insight. The whole Shaheen family was great from start to finish and made tonight one of the best nights of my wife’s life as she was able to get the car she has always dreamed of. I highly recommend them for all your vehicle needs.
Response from owner
September 23, 2025
jessica denman
Cameron was my service writer and he did an amazing job. The manager Jonathan was very nice and professional.
Response from owner
September 24, 2025
Sandy Staffeld
Great experience with Rob Beckwith. Going to love my new Chevy!
Response from owner
September 23, 2025
Nikkole Nathan
Jake Haner was the perfect salesman . We have been to other dealerships who didn't take the time with us and pushed us to buy. Not Jake. Definitely go see Jake.
Response from owner
September 22, 2025
TT “twoLovelydimples” W
Great experience with Devan he answered all my question and really worked with me, with honesty and straight-forward. Devan is the guy to go to!!! really great experience for a first time buyer, Devan is highly recommended!!!! Also everyone there that i came in contact with was welcoming and friendly.
Response from owner
September 19, 2025
Sonia Fuentes
Great customer service. Cam communicated with me about what needed to be done on my car, fully explaining the repairs needed in a way I could understand. Got the car back quickly. Thanks!
Response from owner
September 16, 2025
Lori Middleton
Great place to buy a car! If they don't have what your looking for they'll find it within reason. Our sales person Rob Beckwith was exceptional. Very friendly in a genuine way and was very knowledgeable. Purchase was a breeze.
Response from owner
September 16, 2025
- “Sir Deucealot”
It was my first time purchasing a vehicle at Shaheen and my I overall experience was great. I was greeted immediately by Troy and he introduced me to Richie Schultz, who is a fantastic Salesman. We were test driving right away and he made the paperwork effortless. He was very professional and accommodating, and I will recommend him to anyone looking to buy.
Response from owner
September 16, 2025
Terry Thelen
Devan Reed did a great job. Was very informative. Would come back again.
Response from owner
September 12, 2025
miriam taleb
Shaheen Chevrolet is by far the best dealership I have come across. I am from the metro Detroit area and my family and I have a dealership we always go to when we need to get a new car/services. I recently moved out to the East Lansing Area and the charging port on my EV Blazer broke. Unfortunately since I couldn’t charge my car I couldn’t go to my regular dealership. I ended up getting referred to shaheen and I am VERY happy I chose to come here. Cameron (Cam) and Jimmy, were so wonderful and kind. From now on when I need a new car or services I plan to come over here! They helped me move all my items out of the loaner vehicle into my vehicle and even charged my car for me fully. I am very appreciative of their kindness and support. DEFINITELY COME HERE!
Response from owner
September 11, 2025
Anthony Bray
Jonathon went out of his way to help me with issues I had. He explained a lot to me, and made me feel better. I had originally told him I would never step back in this place, but Jonathan is a good guy and did what he could to make things right. Stuff happens, but it’s the way you handle it that proves if you care. He handled it.
Response from owner
September 11, 2025
Robert Napieralski
Just leased a new 2025 Chevy Equinox EV from Shaheen's. Had an all around great experience and got a good deal. Stop by and ask for Cody Moore (Very helpful, patient and knowledgeable) to help you get your new vehicle soon !!
Response from owner
September 11, 2025
Marleen Smith
My husband and I recently purchased a 2014 Equinox from Jordan. We are so pleased with the car he found for us and especially pleased with his professionalism and knowledge. We would recommend him to anyone planning on purchasing a vehicle, either new or used. He is a top notch sales representative.
Response from owner
September 8, 2025
Brady Schlossberg
I recently worked with Rob Beckwith when purchasing my new Colorado, and the experience was excellent. Rob was knowledgeable, professional, and easy to work with throughout the process. He answered my questions clearly, and never pressured me into a decision. His approach was straightforward and customer-focused, which made the whole buying experience smooth and stress-free. I would highly recommend Rob to anyone considering a new vehicle.
Response from owner
September 8, 2025
tj
Been driving a 2003 Chevy Silverado that I bought new for all these years, it’s been a great truck,but knowing nothing last forever,I went directly to Shaheen Chevy,to see about a new vehicle,while I was not going to let go of my truck,I needed something to go up North and not be concerned of a break down(my truck has close to 300,000 miles on it.). I went in knowing kinda what I wanted,and since I really don’t like shopping, The salesman John R.,showed me what I wanted without any hard sale techniques, the decision was made in a matter of minutes. Great guy, great dealership thank you John and David in the finance dept. Thanks for my new 26,Trailblaser
Response from owner
September 5, 2025
Rachel Gruhn
Bought my third vehicle here this week. John Rausch is always a pleasure to work with. Had a couple of issues I noticed with the vehicle after I drove off the lot and they were willing to take care of them for me. Appreciate you all!
Response from owner
September 8, 2025
F. Matthew Juarez
Erick and the team at Shaheen Chevrolet made my out-of-state GMC truck purchase easy and pleasant. I highly recommend this dealership!
Response from owner
September 3, 2025
Melissa Younglove
I recently purchased a new car from Isaiah, and I couldn’t be happier with the entire experience. I’ll be the first to admit—I’m not the easiest person to please when it comes to major purchases, especially something as important as a new vehicle. But Isaiah was incredibly patient, knowledgeable, and attentive throughout the entire process. He took the time to really listen to what I wanted and never once pressured me into looking at something I wasn’t interested in. He made me feel comfortable, respected my preferences, and ultimately helped me find exactly what I was looking for. If you’re looking for someone who genuinely cares about getting you into the right car without all the typical sales pressure, Isaiah is your guy. I highly recommend working with him—you won’t be disappointed!
Response from owner
September 3, 2025
Brandi Robb
Devan was literally the best! Honest, communicates with integrity and extremely thorough. I have not felt as certain and comfortable with financing a vehicle then today. Above and beyond the title of Salesman, Devan has my business for years to come!
Response from owner
September 3, 2025
Mary Booth
Devan was very helpful and very kind. He set up an appointment for me to explain the features and how to use them. Excellent service
Response from owner
August 21, 2025
Jasmine
When I got out of my car, I was immediately greeted by Erick Pardo, which made me feel welcomed right away. He was extremely kind, professional, and never once rushed me through the process of finding the perfect car. Erick took his time to listen to what I was looking for and even gave me helpful advice based on the features I wanted. He was very informative, explaining every detail about the car I ended up choosing in a clear and understanding way. What really stood out was how patient and genuine he was and how he truly cared about making sure I was comfortable and confident in my decision, rather than just trying to make a sale. The entire experience felt stress-free, and I left feeling like I made the right choice thanks to his guidance. Erick went above and beyond, and I would highly recommend him to anyone looking for a new car.
Response from owner
September 2, 2025
Danielle O'Berry
Shaheen is great all around. From working with Lenny Enzo to get the right vehicle for me to checking on how my new vehicle is to getting oil changes. Quick and without pushing for additional services! Great customer service!!!
Response from owner
September 2, 2025
Ricardo Gutierrez
Okay, here's a review you can use: "I recently purchased a car from Shaheen, and I couldn't be happier with the experience. From the moment I walked in, I felt welcomed and at ease. Erick Pardo was incredibly helpful, patient, and knowledgeable. He took the time to understand my needs and preferences, and he didn't pressure me at all. The entire process was smooth and stress-free, and I drove away with a wonderful car that I absolutely love. I highly recommend Erick Pardo to anyone looking for a great car-buying experience!"
Response from owner
September 2, 2025
David Hales
Rob Beckwith treated me as if we were old friends and never pushed any of the add ons he simply explained the why’s and the how’s. It was really nice to have someone work so hard to get the deal that worked best for me. Shaheen should be proud to have found a sales associate with an easy gentle touch. You’ve earned my loyalty I’ve found my salesman.
Response from owner
September 2, 2025
Joshua Hakes
This is the second vehicle I have purchased through Shaheen. My salesperson Isaiah Mares, was incredible. He made sure that all of our questions were answered regarding our vehicle. Not once did I fell that awkward used car salesman stereotype that people encounter. Nor did I feel pressured at all to buy a vehicle. He let us move at our pace, and was amazing on following up with phone calls. He made sure that we were completely comfortable when we made our purchase.
Response from owner
September 2, 2025
Jamie Lee McCartney
I always get excellent service when I come here. Phil was very nice and professional, he informed me that I would be needing two new front tires soon as well as an alignment. Im glad I can bring my vehicle in for service and leave assured that it was done correctly. Thank you Phil and thank you Shaheen for being the best around for what I need.
Response from owner
September 2, 2025
Ryan Vargovich
Just purchased our 4th vehicle from Shaheen Chevy! The overall process from finding the vehicle to trading in our old vehicle was incredibly smooth and efficient. Our sales rep Mr. $$Logan$$ Willbanks did a fantastic job finding our truck and was extremely easy on the eyes..
Response from owner
September 2, 2025
Sarah Sanford
We had a fantastic experience with Shaheen Chevrolet, hands down. Our salesman was Rob Beckwith and he went above and beyond to help make the transition of purchasing a new car go as smooth as possible. We absolutely LOVE our new car and still have more to learn. Thank you so much for taking good care of us and your customer service was amazing.
Response from owner
September 2, 2025
Suzanne Anderson
Had problems with my car, Marty, Tobbie, Shaheen and Jason (I believe his name is from GM) helped me out incredibly. This work as a team helped solve my issue and it didn’t cost so much. Praise God!! What a great group of Shaheen employees. Looking out for their customers. They deserve a bonus for sure!!
Response from owner
September 2, 2025
Phyllis Dahl
I love my new vehicle. I purchased a preowned BMW from Shaheen and the professionalism shown by Bryson Mitchell was impeccable. The vehicle is first rate and my experience was top-notch. I would not go elsewhere. Thumbs-up to Bryson and Shaheen Chevrolet!
Response from owner
August 29, 2025
Cody Grider
Exceptional service and customer care. Facility is clean and organized and the staff is always diligent, quick, and professional. Please see this team for your service needs. I will be back every time
Response from owner
August 29, 2025
Mujammil Ali
Jake made the whole car buying process smooth and stress-free. He was upfront, honest, and took the time to answer all of my questions. I never felt pressured, and he helped me find the perfect car at a fair price. If you’re looking for a trustworthy salesperson, I definitely recommend asking for Jake!”
Response from owner
August 28, 2025
Shane Fulmerhouser
I wanted to sell my car and not replace it. They gave me a great first offer and the process was smooth and fast. Thanks Ben Behnke
Response from owner
August 28, 2025
Michele Hoffman
This is my eighth purchase from Shaheen Chevrolet, they always do a great job of helping me find the perfect vehicle, and I love the staff there
Response from owner
August 28, 2025