All reviews
999 verified reviews, 4.8★ average, sorted by most recent.
Miah
I recently did business with Joe, and the whole experience was excellent from start to finish. He was friendly, honest, and really took the time to understand what I was looking for. There was no pressure at any point—just helpful guidance and clear communication.
Response from owner
March 24, 2026
V W
Roza was awesome to work with! She didn’t pressure me and gave a lot of informative answers when asked any questions I had. She really made my purchase effortless and I will definitely be back to see her for the next one.
Response from owner
March 24, 2026
Peter Benington
I just recently purchased my third Tahoe from Shaheen over the past ten years and was very pleased with the entire experience.
Response from owner
March 24, 2026
Mary Haas
I appreciated the tracking of my service so I could follow along. The staff member I worked with was patient and helpful. The best part was the service receipt shaking me all the items checked on my car. Great work, thanks!
Response from owner
March 23, 2026
Andy Powers
Shaheen Chevy is great to work with. I have always enjoyed Steve Jackson and Tobbie Lansdell's customer service. They both go the extra mile to make sure me and my family/friends are taken care of! I love my new Chevy Silverado too!
Response from owner
March 10, 2025
Heather Troxclair
Joe Haidamous is awesome, he was very helpful from start to finish. We had experienced an issue with the lending and Joe was extremely helpful and patient in helping us get everything taken care of. We purchased the car from New Orleans and he made the process easier than if we were there. Joe was always in communication throughout the process and kept us informed every step of the way. The trax is perfect, and we are so thankful to have joe as our salesman. I’d recommend Shaheen and Joe to anyone looking to buy a car from any state. He can handle anything. Thanks, Joe!!!
Response from owner
March 20, 2026
Patty Klein
Spence was great to work with! I love my 2026 Silverado Z71!!!!
Response from owner
March 16, 2026
Nicole Davis
Very professional service. Took care of me timely and the lounge was comfortable
Response from owner
March 19, 2026
Wilbert Slone
They did a great job on my truck, thanks again
Response from owner
March 19, 2026
Marjorie Wilder
I feel confident that my car is dependable when I leave this dealership.
Response from owner
March 19, 2026
Brandy Kieselbach
Devan Reed is amazing. Followed him from Kia to Shaheen!
Response from owner
March 19, 2026
Victor Banda
Richie Schultz was an absolute pleasure to work with. From the moment I stepped into the parking lot he greeted me with a warm welcome. He was personable and knowledgeable. He answered every question I had and made sure he addressed any concerns. I am leaving with total confidence in all the team at Shaheen Chevrolet. Thanks again Richie!
Response from owner
March 18, 2026
Nichole Fisnar
Just bought a new car, my salesperson Doug Matthews was great. Would highly recommend contacting him if you need a new car. He was very thorough and made sure all my questions were answered and got me the best possible deal for the car that I wanted.
Response from owner
March 17, 2026
cam garza
Shaheen got my truck in and diagnosed quickly, and once they did the repairs, all of my concerns were gone! My truck drives like new again!
Response from owner
March 18, 2026
Kevin Huffman
We had a great experience with Joe Haidamous - thank you
Response from owner
March 18, 2026
Joanne Cerg
Logan Willbanks is the best salesman! Thank you Logan.
Response from owner
March 16, 2026
Brian Grapentien
Quick, on point, no fuss sale. “Zeke” was great.
Response from owner
March 17, 2026
Joseph Glotz
We had a great buying experience at Shaheen. John Rausch was great to work with. We drove over from GR and he accommodated my whole family as we shopped for a new family vehicle. He was welcoming to our 3 toddlers and made sure both my wife and I got a good look at the car. Buying is never a simple process but John worked to keep the experience efficient and pleasant. All other employees that we interacted with were courteous and personable. Would recommend!
Response from owner
March 16, 2026
Charlie Culton
I’m so happy I got my 2019 Silverado from Shaheen instead of a private owner. The truck included a bumper to bumper warranty. A service code came up and with one call the truck was scheduled for service and repaired quickly at no cost to me. Great job.
Response from owner
March 16, 2026
Jessica Solomon
I needed an oil change, other basic maintenance things and a smaller repair. The process ended up taking a few hours longer than I had anticipated but the people there were kind and helpful and they did end up making things right. I appreciate their professionalism and their willingness to make things right without my even asking.
Response from owner
March 16, 2026
Jessina Beckner
I just leased my 2nd vehicle from Shaheen, working with Rob Beckwith. The experience was easy and Rob was knowledgeable, patient with my questions, and was able to work within my means. He was efficient and explained everything and got me into an upgrade that I’m very happy with! I recommend contacting Rob for any new car needs.
Response from owner
March 16, 2026
Albert Mask
Jordan S was amazing! Did not push anything made sure me and my family were comfortable with payments, got all of the incentives for me and pushed for more!
Response from owner
March 16, 2026
Mike Kilpatrick
The Techs were very careful with service on my Corvette. They were happy to answer my questions and took great care of my car.
Response from owner
March 13, 2026
Julie Baker
Jimmy over at service was excellent to work with. Very professional and always has a smile to on his face. Highly recommend Shaheen in Lansing.
Response from owner
March 16, 2026
carl mayberry
They have a great inventory and awesome sales department. Thank you Joe Haidamous! The new truck is perfect.
Response from owner
March 13, 2026
Aria Perkins
Great experience! Joe Haidamous was so kind and helpful when I got my new car!
Response from owner
March 12, 2026
Bonita
I went to Shaheen to purchase a new 2026 vehicle and I am extremely pleased with the whole process! It was simple and an easy process. Thanks to Troy and Roger for their patience and assistance with working everything out, the communication and the satisfaction. So happy with my new SUV!!
Response from owner
March 10, 2026
Meaghan Schmaltz
Just bought a 2026 SUV from Jordan S. and couldn’t be happier! He was knowledgeable, helpful, and made the whole process smooth and stress-free. Highly recommend Jordan and the team at Shaheen if you’re looking for a new or pre-owned vehicle!
Response from owner
March 12, 2026
Sandy Napieralski
I was very happy working with Cody Moore to buy my new 2026 Equinox ACTIV. He was very patient with all my questions, very knowledgeable and easy to work with. I love the car! Thank you!
Response from owner
March 12, 2026
Sam Cypher
Great place to buy a car. Brent Cram was exceptional and made it very easy. Minimal paperwork with literally getting there and leaving with my new car in less than a half hour.
Response from owner
March 12, 2026
Holeigh G
I've leased multiple cars from Shaheen in the past and have always had a great experience. This year's was no different. Doug, my salesman, is a great guy. He's knowledgeable and helpful and tried to do as much of the paperwork before I actually picked up the car as possible. He was very patient and showed me all of the options that would impact my payment so I had the information I needed to make a decision. I ended up with exactly what I wanted and Doug made that happen. I look forward to working with him and Shaheen again in the future.
Response from owner
March 10, 2026
K.Leslie
I recently purchased a Chevy Trax, and I couldn’t be happier with the process. After researching several dealerships, I decided to give this one a visit and I’m glad I did. I worked with Jordan Schmaltz and Troy Andrews, both of whom were incredibly professional. They provided deep car knowledge regarding my trade-in and truly understood our goal of getting the best possible deal. While I didn’t walk in expecting to buy a car that same day, Jordan and Troy made the entire process so easy and transparent that it just made sense. If you’re looking for a team that values your time and your budget, I highly recommend asking for them!
Response from owner
March 9, 2026
Bill Gravette
I had a great experience purchasing a new vehicle from Shaheen Chevrolet. My salesman, Rob Beckwith, did a great job of making the transaction seamless and providing exceptional service. I would highly recommend purchasing from this dealer.
Response from owner
March 9, 2026
joel rutledge
Thank you for your kindness and support helping us buy not 1 but 2 amazing trustworthy cars definitely a must have opportunity Zack fouts helped us like we were family thanks for your support until next time we hope you stick around
Response from owner
March 9, 2026
Dawn Carson
Tobbie Lansdell was the best salesman I ever worked with. He made sure I was buying what I wanted and that it fit my budget. Patient, explained things well, and took good care of me. Highly recommend him.
Response from owner
March 9, 2026
Kelsey Watts
Bought my car today with Joe Haidamous. Good deal and friendly salesperson who worked with me. The reason I decided to come back to Shaheen is how the service department, particularly Jonathon, has taken care of me in the past. Thank you, Joe and Jonathon!
Response from owner
March 9, 2026
Dominique Andrie
Tobbie took great care of me in buying my first Brand new car! I am so grateful for his guidance in getting me something reliable and that I love. I will reccomend this location and him to friends and others in the future.
Response from owner
March 9, 2026
Susan Corner
I am very happy with the vehicle and the customer service.
Response from owner
March 9, 2026
Debbie Miller
A Truly Exceptional Car Leasing Experience If you're looking for a car dealer who genuinely has your best interests at heart, look no further than Tobbie Lansdell and the Shaheen Automobile Group. From start to finish, the entire lease process was seamless and handled with the utmost professionalism. The distinguishing feature of this experience was the exceptional transparency provided—each aspect of the lease was thoroughly clarified, ensuring complete understanding and eliminating any unexpected surprises. Complications developed when my previous dealership refused to respond or cooperate. Tobbie stepped in, took ownership of the situation, and resolved everything without missing a beat. His communication was prompt, his knowledge was impressive, and his willingness to go above and beyond was unlike anything I have ever experienced in a dealership. This level of service exemplifies what doing business the right way looks like. I cannot recommend Tobbie and Shaheen Automotive Group highly enough — an absolute 5-star experience in every sense!
Response from owner
March 9, 2026
Mary
Jornan Schmaltz was our sales agent, he went above and beyond and made sure we had the best experience from the time we arrived to the dealership & thru the entire buying process. We couldn't be happier with our new Challanger!!!
Response from owner
March 9, 2026
Elizabeth Newberry
They repaired it fast, I chose to bring it back as I didn't want to climb up into a truck without a step to help short people.
Response from owner
January 2, 2026
Brandon Wilcox
Brent was great. Bought a used truck from here. Very detailed and thorough. Would definitely recommend.
Response from owner
March 9, 2026
Lila Martin
John Rausch was an excellent salesperson. He took great care of me, answered all my questions, and got me the color of car I wanted.
Response from owner
March 9, 2026
Heather Greenslade
We had the absolute best experience with purchasing our new vehicle from Shaheen Chevrolet! Doug was awesome! He was personable, professional, and made the process so seamless. If we ever purchase a vehicle again, we will be contacting Doug!
Response from owner
March 9, 2026
Dan Wedley
I had scheduled 7:00 am oil change. Ended up at 1st up, 2nd bay. First thing I noticed was all employees inside were in proper work stations (very impressive)! 2nd thing I noticed is the garage doors opened precisely at 7:00 am. The building and bays were vey clean. My encounter with my oil change rep. explained all aspects of steps thoroughly, and professionally. The payment went smoothly and quickly. Only concern I feel I must share is the cost. I’m thankful for the coupons that are sent to me.
Response from owner
March 9, 2026
Cristina Castro
I had excellent service with Devan Reed, always polite, knowledgeable and very professional, I would highly recommend Devan. Thank you, it’s always a pleasure seeing you, I feel very comfortable with my purchase.
Response from owner
March 9, 2026
Steven Schrauben
Roger was great today in sales right fit right price very nice truck will return again ! And a shout out to George the SM
Response from owner
November 18, 2025
Richard Carlson
The best part about buying my wife‘a 2024 Equinox was working with Tobbie Lansdell. He was so knowledgeable, helpful and friendly during the whole process. He was recommended by a frequent Shaheen customer and we will definitely refer Tobbie to other car shoppers as well. The Equinox is great, exactly the vehicle we were looking for! Thank you for the enjoyable car shopping experience. 👍
Response from owner
March 12, 2026
Ron Kirby
Bought a brand new car sales was not pushy and the whole process was smooth and customer service is very friendly
Response from owner
March 12, 2026
John Haynes
Attentive staff that answered all of my questions quickly and provided all the information I needed to make a car buying decision.
Response from owner
March 10, 2026