All reviews

Josh Clayton

I have purchased many vehicles over the years and can attest that the great service and honesty that is practiced at Shaheen Chevrolet and specifically with longtime salesman Tobbie Lansdell is above and beyond. Tobbie has been a mainstay at Shaheen and has built a relationship over the last dozen years or so that means I will shop nowhere else for a GM vehicle, even if it means I have to wait to get what I want. Tobbie has proven to go the extra mile, time and time again to ensure that I get a great value on every vehicle I have purchased whether it was for my fleet or personal.

Jane Weber

We were treated unbelievably well. Our 2024 Terrain transmission went out. We bought it at Crippen, they said they didn’t have a mechanic to repair it, and they would take it to a Shaheen mechanic. After weeks of not getting real answers, not getting our calls and texts answered, our car finally was taken to Shaheen. Less than two days, and constant updates from Payton our car was repaired. The mechanic Randy, even talked to us explaining what the problem was and how the repair was done. Five stars aren’t enough for our experience with Shaheen.

nick liles

Tobbie helped us out tremendously, AGAIN! This guy is an absolute blessing. Always goes above and beyond for his customers. He will come to our house and get a vehicle if problems and keeps us in the loop on everything. You all have quite the asset in him and I sincerely hope he is well taken care of. David B. in finance is a salt of the Earth man as well. So friendly and informative. We are going to miss them if/when they retire. Tobbie is the main reason we keep coming back to Shaheen.

Marylou Emelander

Everyone I worked with at Shaheen's was awesome, but sales rep Aaron Carter was phenominal. He took time to walk me through paperwork, was patient with my wanting to double check things I wasn't sure about, looked up, and got back to me, on questions he couldn't answer off the top of his head. Purchading my used Equinox from him was the best car buying ecperience I've ever had!

Kyle Felts

Best dealership in town to work with.

Cassandra Michels

Purchased a vehicle from this dealership a month ago. I love the vehicle. I worked with Brent Cram during the purchase. He was kind, professional, and worked with me to find the vehicle I wanted within the price range I wanted. Overall pleased with my experience.

Melissa Young

Rob Beckwith was easy to work with. We appreciated his patience with us.

Sabrina Brown

I would like to thank Jordan and Phil for helping me and choosing the best and right vehicle for my budget and needs they have been very patient and understanding they also are great salesman explain everything to me thoroughly broke everything down for my understanding they are the best thank you Jordan / Thor and thank you Phil / NASCAR you guys are the best and I appreciate everything you've done for me over the last few days thank you I'm enjoying my 2017 Chevy equinox and keep up the great work as always you are invited to the first barbecue in 2026. Good morning i do thank you guys for the opportunity to finance with you but since having the equinox I've been disappointed ☹️ I didn't have much money then when I purchased the vehicle and now it's extremely cold and my heat doesn't work had to stop driving the vehicle because of it now I'm without a vehicle very disappointed.

Steve

Rob Beckwith was simply a pleasure to work with. Very patient and honest. He got us the best deal out there in my opinion and couldn't be happier with the car we purchased and the service we received. We have been a longtime customer at Shaheen and they continue to be our go to dealership. Go see Rob at Shaheen.

Jason “Gentz” Gentry

I was very impressed with turnaround time for this particular job. I wasn't thrilled that it was something that had been repaired within the last 6 months. But my vehicle was ready the next day. I was very surprised and it made our vehicle situation much more manageable.

Debra Lerma

They are great they make sure they get the best deal. Everyone is very friendly Love working with Derrick.

Robert Biggs

We had an excellent experience at Shaheen Chevrolet. We thoroughly enjoyed working with Doug Matthews. He was extremely friendly, helpful, and knowledgeable, making our entire buying process quick and simple. We really appreciate the attention he gave us regarding every detail during our process of purchasing our new Blazer. We will highly recommend Shaheen and Doug to anyone we know looking for a new vehicle!

박찬호

This place was fantastic! It provided a great experience for me, as it was my first time buying a used car in the US. In particular, Jordan Schmaltz, who assisted me, was an excellent and very friendly employee. His bright smile and kindness made my experience at Shaheen even better. Thank you for the great deal! :)

Fresh Coast Perspectives

Professional, courteous and kind. I just bought a new used-vehicle and I was well cared for by Richie Schultz. I highly recommend going to see him if you need a new vehicle. Hes is thorough and thoughtful. Im so greatful.

Robert Stevenson

Spence and crew did a great job locating my 2026 Chevy equinox and putting deal together Highly recommend

Nathan Olson

I just bought a brand new 2026 Equinox and from start to the end of the deal everyone who helped me was amazing I will recommend anyone I know to them

Kaiyla Foltz

Devan is the best and so is the entire team! Second vehicle with this dealership and I will never go anywhere else for any of my vehicle needs and any family member or friends I will always recommend them to this dealership and especially Devan.

Pamela Wagner

Had a wonderful experience with the service center team above and beyond fixing my car!! Special thank you too PHIL, DYLAN AND CHERYL!!!

Darcy Doerr

Everything about this experience to the work they did was/is top quality. They took the time to speak with me without rushing and were both realistic and genuine. Thank you. I appreciate you all!

Jay Tee

Great customer service from Jason! Jason was awesome and kept me updated! Highly recommend this location for any service needs! Thank you so much

Dave Bastian

Hands-down absolutely best service, no doubt about it.

Jackie Conley

We always have a good experience when we have any interaction with Shaheen. We don't have to drive that far for regular maintenance like scheduled service or oil changes but we do it because it's comfortable for us there.

Amanda

My experience at Shaheen was genuinely delightful. From the moment I walked in, everyone made eye contact and smiled, creating a sincere and pleasant atmosphere. Even those I wasn't directly working with contributed to the friendly environment. The waiting room was cozy and spacious. And the receptionists were both very kind. I had the pleasure of working with Rob Lucas and David Medoza, both of whom were warm and professional. They truly knew their stuff, keeping things simple and easy to understand, which made me feel confident and well-informed throughout the sale. The entire process was smooth and efficient, meeting all my needs without any delays. Rob was personable and great to work with, going above and beyond to ensure I was satisfied. I am appreciative of the customer service and super duper happy about my new purchase!

Joy Marie

Incredible experience working with Shaheen Chevy and Tobbie. Had a major issue with a previously purchased used vehicle and they stood by it! I won’t buy from anyone else!

Davis Coye

I bought my last 2 cars at Shaheen. Salesman John Korrey is the best!

Ron Alexander

On my recent service visit, here's what happened. My advisor was Jason Jones. He listened intently to what I was there for. He asked questions when he didn’t fully ascertain what the problem was. From that point, the car was taken. I received a shuttle ride back home, received texts as to what the status was or if they required more information on what the issue was and then when it was completed, brought my car back to my home. It was a smooth process. I have purchased 5 vehicles from Shaheen’s over 2 decades. From their sales personnel, to financing, oil changes and service department, I have never had any complaints. Thanks for a first class act Shaheen’s!

Kathleen Hoskins

We cannot say enough great things about our salesman Doug Matthews!! He went above and beyond on all our wants and needs in our vehicle purchase. Doug is the definition of fantastic customer service!! We will definitely refer our friends and family to Doug and Shaheen Chevrolet!!

Ally Kerkstra

Logan Willbanks was absolutely incredible from start to finish. He made the entire car-buying process easy, stress-free, and honestly as positive as it could be given the circumstances. This was an especially difficult experience for me because I was trading in my late mother’s car shortly after her passing, and Logan was incredibly understanding, compassionate, and kind throughout the entire process. He was knowledgeable, patient, transparent, and never once made me feel rushed or pressured. He genuinely cared about making sure I felt comfortable and supported every step of the way. I would buy a car from Logan a million times over, and he is truly a huge asset to Shaheen Chevrolet. I will recommend him to anyone and everyone without hesitation.

chandra hause

Just purchased our 4th vehicle with Jack Van Pelt. We have went back him every time due to our exceptional experiences with him! We will continue to do our business with Jack and Shaheen

Melissa Devine

Doug did everything right; he was not pushy, listened to what we wanted, went above & beyond to make things easy on us, genuinely a nice guy, knowledgeable about the entire car buying/leasing process. We would HIGHLY recommend working with Doug!

Dan Smith

Jordan Schmaltz was fantastic to work with when purchasing my used car. He was upfront, trustworthy, and made sure I was comfortable with every step of the process. It’s refreshing to work with a salesperson who truly puts the customer first. Five stars all around.

Chad Matthews

Doug Matthews was great. He was very knowledgeable and courteous. He worked very hard to find the vehicle that fit my needs and I couldn’t be happier.

Eric Palmer

I worked with Bryson Mitchell and he was an awesome person to work with. He is honest and straight to the point, I am very thankful for him helping me out get the best value for my trade in and finding me my 2026 Trax. He answered all my questions quickly to help me with my car buying process. He has made me a full time Shaheen Chevrolet customer, and I live in the Jackson area and I will drive the extra time to work with him again.

Kristen Mcgraw

Can’t express my gratitude enough to Doug Matthew’s! Thank you so much for your patience’s kindness and support in getting me into a reliable car in such short notice when my other car kicked the bucket!! Will always recommend Doug at Shaheen Chevrolet in Lansing! Thank you to everyone there!

Tim Mark

Sean O’Neil made our car-buying experience completely painless. We selected the Chevrolet Blazer online on Friday, and it was delivered to my office by Wednesday—easy and efficient from start to finish. This was our second purchase from Shaheen Chevrolet, and both experiences have been excellent. Highly recommend! Tim & Pam Mark

Venus Kumar

Ben came highly recommended and he did not disappoint! He found me the truck I wanted and let me take it for a 24 hour test drive! He was not pushy and helped me make an informed decision. I will definitely buy from Shaheen again!

John Menard

Came in to buy an older truck and had a great experience my contact person there was Roger super nice very knowledgeable we took the truck out for a test drive I was a little concerned about rust underneath it he said we'll go throw it on the hoist and take a look I mean who does that you don't get that from them little mom and pop sideshows these dealerships really are great picked up the truck today gassed up washed tires aired up and a little box of candies great service would recommend them everyday five stars.

Kristal Thomas

They were very eager to go after the car I wanted at another dealership. Sean was super responsive and professional.

B L Telfer

Went to Shaheen Chevrolet when my low air tire warning light came on. Tony & Mak were very helpful in getting me in quickly and repairing a tire that had a little nail in it. Mak also reset my tire sensors as they had somehow gotten turned around in the computer.

Teri' Pete

Top notch customer service and I am beyond pleased with the vehicle I'm leasing. Special thanks to Troy Andrews, Zach Fouts and Ryan Joy!

Connie s

Friendly not pushy and overbearing they met me half way. Very good experience.

caleb

Always fast and kind. They also give you any available discounts even if you were unaware of them. Only place I will go for service on any vehicle I own.

Mickey Fountain

Quick Lube Staff all performed 💯! Great coffee while waiting was a plus!

Lucy Mo

Derrick Kopulos made our experience at Shaheen Cadillac very memorable. He was friendly and went out of his way to ensure all our needs were met. I would recommend you seek him out the next time you purchase a car!

Rick Schlaack

Brent Cram was absolutely amazing in helping us buy a used Chevy Equinox at Shaheen! He was friendly, patient, and made a complicated paperwork process wonderfully easy. Me and my wife needed a vehicle ASAP, and we were very satisfied (and relieved!) with our purchase. If you're ever in the market for a used car, go to Shaheen and ask for Brent!

Mike Karkau

Johnathan Feister and Ivan Arnold were a blessing to work with! They are knowledgable and did a professional job!

Adam Cleveland

They are great people.Help me get my car in a couple days. The best customer service ever. I experience I will definitely be getting my next vehicle here. Thank you so much

Anthony VandeVoorde

This is my 3rd Silverado thank you again. John Rausch has been my salesman for each and done a great job!

Amanda Johnson

Devan was awesome to work with on my new lease. He answered all my questions, never pressured me, and made everything easy as we had never leased before. Very happy with my experience with Devan and Shaheen.

Dennis Kane

I just purchased a used car from Shaheen. The entire process was great. All the people I dealt with were pleasant and helpful. From Brooke the internet rep, Brent Cram my sales associate, the finance guy, and the sales manager Troy Andrews. They took care of everything and made me very comfortable knowing I made a good choice. I was treated with importance.