Roger

Bonita

I went to Shaheen to purchase a new 2026 vehicle and I am extremely pleased with the whole process! It was simple and an easy process. Thanks to Troy and Roger for their patience and assistance with working everything out, the communication and the satisfaction. So happy with my new SUV!!

Steven Schrauben

Roger was great today in sales right fit right price very nice truck will return again ! And a shout out to George the SM

John Menard

Came in to buy an older truck and had a great experience my contact person there was Roger super nice very knowledgeable we took the truck out for a test drive I was a little concerned about rust underneath it he said we'll go throw it on the hoist and take a look I mean who does that you don't get that from them little mom and pop sideshows these dealerships really are great picked up the truck today gassed up washed tires aired up and a little box of candies great service would recommend them everyday five stars.

Jordan

Roger is my hero. Great service and attention to detail. A+ experience.

Jackie Henning

Two years ago, my daughter was home on military leave and experienced car trouble. The team at Shaheen provided exceptional service, accommodating her very limited time at home and ensuring everything was handled smoothly. From that experience, I decided that if we ever needed a new vehicle, Shaheen would be at the top of our list. Fast forward to this past weekend, after a deer accident, we found ourselves needing to purchase a new vehicle. While my husband explored several other dealerships (with one possible option), we ultimately visited Shaheen, where we met Roger. We shared our budget and vehicle requirements, and we truly feel we received the best deal possible. Roger and his manager offered outstanding service. We felt completely confident in our purchase, there was absolutely no pressure, no attempt to upsell us to a more expensive model. They listened carefully to our needs and worked within our budget. Impressive experience—highly recommended!

Dennis Lindstrom

This was our 1st vehicle purchased at Shaheen South Lansing. We will definitely return when we look for a new vehicle. Roger was great in sales. He listened to our needs and located a truck for us. Ryan did a nice job in finance, again listening to our needs and tailoring a finance package for us. Thank you for making this happen for us.

Denise Swank Rojeski

Roger Hicks is an excellent salesperson with whom we have now had a second opportunity to purchase a car from. Thanks so much for all your assistance.

Candice Morrison

I have used this dealership for over 20 years. Always excellent service. I worked with Roger Hicks, Eric Pardo and Kevin Simpson. Always kind and knowledgeable. Purchase many cars from Shaheen. Service department is excellent! I would recommend a Shaheen experience to anyone! Thanks guys I love my new truck.

Hunter Nevins

2 stars only because of the amount of clean nice used vehicles they have on the lot. Roger Hicks was nice and decent throughout the process until he heard we had our own financing and declined the offer to have the dealership do it. Hardly any words were spoken after this doing paper work, then came the time to discuss the agreement on the price of the vehicle. As most do I tried to negotiate a price that I felt was right for me and also them. He immediately got the sales manager Mike Herhold and after their discussions Mike became very hostile and aggressive about the situation and instead of working with me, he just deducted the add ons that they put on with out even asking me and not the price of the vehicle. I negotiated more. Mike Herhold then looked my wife in the eyes 6-8 inches away ( mind you I was purchasing the vehicle) and asked “ ARE YOU MAD AT YOUR MONEY?!” Luckily for them I loved the truck I was looking at and purchased it. If it had not been that truck I would’ve walked the second he said that to my wife. Way below the professionalism standard that I have been given while working with other businesses and dealerships. If that’s the way the top of the chain operates i can see why Roger has very little to no people/sales skills. Be aware and if youre directed to those individuals I would recommend asking for another sales member to increase your opportunity for a great experience.

Suzanne Enquist

I picked up my 2025 XT5 Sport on New Year’s Eve. The weather was miserable, but the car was worth the wait. Shaheen Cadillac, and Roger Hicks put in a lot of extra effort to find what I wanted, including the black wheels. Thanks, I love it 🥰

Emily Williams

The purchase of this vehicle for my daughter was by far the smoothest I have ever experienced. Roger made the process so easy and was even willing to work with me mostly over text due to being out of town while needing to get a vehicle in a pretty short timeframe. Ryan was also fantastic with the financial part of the process and clearly explained all of the options and made sure that the end product was best for our situation. I highly recommend purchasing a pre-owned car with Shaheen Chevrolet.

Terry Hooghouse

Just bought my first vehicle from Shaheen and was overall a great experience! Roger worked with me while doing my own pre-purchase inspection and finding a couple things wrong with the (used) both him and Mike took care of the issues without hesitations!

Leticia Santibanez

I went to Shaheen and perched a beautiful Malibu. The entire staff was amazing. I will definitely be back for future purchases. Thank you Roger fir your patience and care in showing me multiple vehicles until I found the perfect one. Eternally grateful. Leticia Santibanez

Martha Weldon

I had a very pleasant experience buying my first car from a dealership. They walked me through the process and were very helpful with getting my payment within my budget. I went in nervous because I had no idea what to expect and I left grinning ear to ear in my new car that I already love so much. Thank you Roger for finding me my car and thank you to Tad and Ryan for going above and beyond to work with me and my budget.

Missy Brace

Our experience at Shaheen was top notch! Buying a car can be stressful but once we found a used car that felt like a good fit of us - Roger made sure to keep us informed down to the moment we could drop in for a test drive. Roger was such a great help throughout the entire process and we feel great with our new used car. :)

Shawn Chrispyn

My husband is retiring after 45 years of being a top~notch auto tech. So we decided to buy him a newer truck, but could not find any dealer to work to suit our needs. Then a waitress told us to go to Shaheen, we had already been to at least six car lots and didn't really get treated very well. Then came Roger Hicks, and Mike. We were treated better than fine Gold and they took excellent care of us beyond what we could take in. "Felt much Family Love there" Some of the nicest Men& Women in Michigan. My heart is still full and I could not quit smiling. Thanks Roger, Mike and sweet Nicole. I know God is smiling too for your kindness and concern for people. Got a beautiful truck too. 💕☀️

kelly litterini

I had an amazing car buying experience at Shaheen. Roger was so patient with me while I test drove several makes and models. He listened to what I was looking for and helped me find the my vehicle. I would highly recommend Shaheen for their great selection of vehicles and friendly staff.

Jayson Ellicott

Very happy with the experience I had. Great dealership with lots of vehicles to choose from. Employees are very friendly and always trying to help you find what you need. Roger was a great person with getting me in as soon as possible to see the vehicle. Very quick, efficient, and honest. Definitely recommend doing business with shahenn Chevrolet for your next vehicle purchase.

Adam Upleger

I first found the Shaheen of Lansing Dealership by searching for a new car online. I am from the Grand Blanc area and after seeing their listing for one of their cars, I decided to call make a trip out there. It was, by far, the best decision! Their customer service was unlike any other dealership I've ever been to. From the moment I showed up they made me feel like a priority and had the car up front and ready for me to look at/ test drive. I worked with Roger who went above and beyond to make sure that everything went smoothly. On the financial side, I worked with Trae who was so kind and definitely had my best interest in mind when qualifying me for loans. They were able to answer all of my questions and made sure I was happy with my decision. I would ABSOLUTELY recommend this dealership to anyone. It was well worth the drive and I look forward to doing business again in the future with these great people!