All reviews
999 verified reviews, 4.8★ average, sorted by most recent.
Dennis Lindstrom
This was our 1st vehicle purchased at Shaheen South Lansing. We will definitely return when we look for a new vehicle. Roger was great in sales. He listened to our needs and located a truck for us. Ryan did a nice job in finance, again listening to our needs and tailoring a finance package for us. Thank you for making this happen for us.
Response from owner
July 16, 2025
Denise Swank Rojeski
Roger Hicks is an excellent salesperson with whom we have now had a second opportunity to purchase a car from. Thanks so much for all your assistance.
Response from owner
July 16, 2025
Allisha Miller ZiisKwe
Zack is awesome, a great sales agent! He patiently assisted me as I looked at multiple cars. He was prompt and knowledgeable about each vehicle as he thoroughly answered any questions that I had.
Response from owner
July 15, 2025
Lon3Wolf21
Just bought a new 2025 Chevy Silverado from them and it’s been great. The sales guy Zach was very patient and worked with me on every detail and wasn’t trying to rush me out the door just to get a sale. Been at this dealer many times for random things and never had a problem here!
Response from owner
July 10, 2025
Jayla Jackard
Test drove and went home with this car in the same day. Doug Matthews is very good and knowledgeable! Got the blue car I've always wanted! I highly recommend this dealership. They are very thorough and make the process easy and quick. Go see Doug at Shaheen chevrolet in Lansing!
Response from owner
July 10, 2025
Pink Bubbles
Bought a beautiful new Chevy Trax and had the best experience ever! Sam and Sierra are amazing - made the process so smooth! I highly recommend! Plus I love my new car- thank you, Shaheen!
Response from owner
February 22, 2024
Stacey Matthews
Doug was able to find me exactly the vehicle I was looking for through a dealer trade. They had it ready for me the same day! Great, professional service by all of the sales and finance team!
Response from owner
July 8, 2025
Crystal Florence
Brent was amazing. He went the extra mile to ensure that we found the vehicle I was looking for. All around nice guy, great experience and no pressure to buy. Let me take my time and make my decision when I was ready!! He was open and honest about everything with every vehicle I looked at. Would recommend to anyone.
Response from owner
July 3, 2025
Dale & Debbie Dennis
We recently purchased a previously owned truck from Shaheen Chevrolet. We could not have had a better experience. Everyone who helped us was friendly and professional. They did a fabulous job of detailing the truck to bring it back to near new condition. We will be visiting them again when we have need to replace one of our vehicles.
Response from owner
July 3, 2025
Mike Copeland
John Rausch helped me to get my 2nd vehicle with him. John was very helpful and did a wonderful job in helping us through the process of getting our new Silverado. Everyone there we encountered was very friendly and helpful. I would highly recommend this dealership if you are planning on getting a new vehicle.
Response from owner
July 3, 2025
Marquis Caston
Got my first car here, my salesman was Zack Fouts, he was very clear, helpful, patient, and was a nice guy overall. Would recommend coming here!
Response from owner
July 3, 2025
Marquis Caston
Got my first car here, my salesman was Zack Fouts, he was very clear, helpful, patient, and was a nice guy overall. Would recommend coming here!
Response from owner
July 3, 2025
Justin Mann
Zeke has helped me with the last two purchases of vehicles. He's insanely knowledgeable about basically anything with wheels. Highly recommend him. Great experience.
Response from owner
July 2, 2025
Jill Peiffer
“Spence” was the perfect temperament of Sales, staying in contact to meet the requirements I sought while never pushing. He handled every question and request with ease and made what I found to be a stressful transaction, fun in the end. He will be my first call for the next deal. Shaheen was stellar to work with. Thank you!
Response from owner
June 30, 2025
Gary Franks
I was highly satisfied with how quickly and easily I was able to purchase my new truck at Shaheen! Carl “Spence” Spencer was my salesman. He was kind, accommodating, knowledgeable, and genuinely concerned with getting me the best deal possible. He was transparent about the value of my trade-in. That being said, he was able to get me a substantial amount of money for my trade! He also worked tirelessly to get me every discount and incentive he could. I got an outstanding deal on my Silverado 2500 Trail Boss and you will too!
Response from owner
June 30, 2025
Heather DeFore
I had a great experience at Shaheen. My sales associate, Brent, was courteous, patient and informative. He made the entire process fast and efficient but never rushed; I felt that I had time to ask all my questions and that he was invested in making sure it was a smooth process start to finish. The finance associate, Ryan, was equally as kind and patient and truly seemed to enjoy his work and helping people. Everyone else I encountered there was pleasant and friendly and it turned what can be a complicated process into a truly wonderful experience.
Response from owner
June 25, 2025
Carolyn
We had yet another great experience at Shaheen! We are return customers of Jack Van Pelt. Jack always listens to our requests and finds the perfect truck for us! He is a professional and we would recommend him and Shaheen to any of our friends and family. Thank you Jack and Shaheen.
Response from owner
June 23, 2025
Emily Brie
I had the best experience today working with Brent. Came in first thing this morning, Brent was kind and attentive, listened to what I was looking for and got me the exact car I was wanting. I brought up a concern about the car and he immediate got it into service to be dealt with so it would be at 100% for when I purchased it. Brent was 10/10 best sales guy a girl could ask for. The place was super friendly and I loved my experience shopping there. Thank you Brent and team I’m one happy customer!
Response from owner
June 24, 2025
Kevin Wolfrom
Shaheen has been the best dealership that I have ever worked with! My salesman Tobbie is the best!! Jason Cord is also someone that has helped take care of me over the years, very professional.
Response from owner
June 24, 2025
Autumn Smith
I am so pleased with the purchase of my new vehicle and I’m very pleased with the service I received from my sales Rep David Hanna and the other guys from Shaheen Automotive Pre-Owned! I had purchased my last car from him so when I was ready for new car I called him and was in and out, hassle-free in a day in a half! They were so friendly, helpful and successful in getting me exactly what I wanted. I would recommend anyone go there for their next ride! Thanks Shaheen! 😃
Response from owner
January 20, 2025
Candice Thorp
I traveled almost 2 hrs to purchase my new car from Reuben Martinez. The extra time and effort made this experience so stress Free and Fun. I couldn’t be more excited to show off my new Traverse!!! Thank you so much!!
Response from owner
June 23, 2025
Cathy Baker-Snitgen
Just want to give Michael a shout out for all his help and assistance in getting me in my 2025 Colorado Trail Boss. I love this truck and appreciate everything he did for me!
Response from owner
June 23, 2025
Jeanine Eno
My husband and I always shop Shaheen Chevrolet for all our car needs. We just purchased a 2025 Trail Boss Truck and couldn't be happier with the price and our purchase. We will always shop here for our car purchases. We worked with Cam for our final sale and he did a fabulous job from start to end.
Response from owner
June 20, 2025
vanessa cloyd
I had a great experience from start to finish. I like that Cody listened to what I wanted and did sell me hopes and dreams. Great to talk to in between endless waiting plus my daughter got the smell good popcorn according to her. I’m very please with my new 2025 Black Equinox and if I had to do it all over again I would definitely with Cody of course =).
Response from owner
June 18, 2025
Dani Ward
Richie was my salesperson and he was fantastic! Totally took care of me and explained everything, great attitude, wasn’t a stressful experience at all. Thanks again Richie at Shaheen!
Response from owner
June 16, 2025
Debbie S
We love our new 2026 Equinox! Doug Matthews was an excellent source of information and assistance in handling our purchase. Thank you!
Response from owner
June 13, 2025
Cheryl DeMichiel
My husband and I recently purchased a 2025 Chevy Suburban from Shaheen Chevrolet. The sales transaction and the entire process was truly impressive, very professional. The entire staff and team at Shaheen did an outstanding job, thank you...
Response from owner
June 9, 2025
Candice Morrison
I have used this dealership for over 20 years. Always excellent service. I worked with Roger Hicks, Eric Pardo and Kevin Simpson. Always kind and knowledgeable. Purchase many cars from Shaheen. Service department is excellent! I would recommend a Shaheen experience to anyone! Thanks guys I love my new truck.
Response from owner
June 9, 2025
Michael
Brent Cram was amazing in helping myself and my fiance when we had problems at another dealership. Brent went above and beyond to help us get the vehicle we wanted. We highly recommend, and will recommend him to others. .
Response from owner
June 6, 2025
mike desnoyer
John “” Jake” was a excellent salesman man and Ryan in the office did a great job as well they both were more than just looking for a sale I was treated like a person not a number
Response from owner
June 3, 2025
Kaylee L
Very easy experience. Called ahead, and walked in the same day to look at a car I thought I wanted. John was able to find a model that fit 95% of my wish list, and then provided options to make it 100% my dream car. Financing was smooth and easy. Sales tactics? Absolutely, but not pushy and very respectful. I am quite happy with the experience and I love my new Traverse!
Response from owner
May 29, 2025
Gary VanCamp
I had a great expectation Shaheen purchasing a used Chevy truck from Erick Pardo in sales. He was very helpful and thorough with the sale. Thank you.
Response from owner
May 27, 2025
Savannah Dottery
I had the best experience with John Korrey when purchasing my Chevy Malibu! Thank you so much for making is such a smooth process!
Response from owner
May 27, 2025
Kyle Leemon
If you're looking for a new or used vehicle, Tim Odekirk is a great person to connect with! He is patient and will help you find the right vehicle for your situation. Keep up the great work Tim!
Response from owner
May 27, 2025
Lynn Johnson
Rob Lucas was great! He found me the exact 2025 Trailblazer RS that I wanted. He was courteous, professional and helpful from start to finish. I could not be happier! I highly recommend Shaheen Chevrolet and I believe Rob Lucas is the cream of the crop.
Response from owner
May 19, 2025
Laura
I recently purchased a 2011 Ranger from Shaheen Chevrolet. This was actually my second purchase from Shaheen, my first being an Envoy over six years ago. Both times, I worked with Dave Hanna and my experience was great. He made sure that I was confident with my purchase decision because both vehicles were used. Both Dave and the finance department went above and beyond to get me the best financing possible, which wasn't easy with the age and mileage of the vehicles I chose. I rarely give five star reviews, because nothing is perfect, but both of my experiences with Dave Hanna and Shaheen Chevrolet were as close to perfect as I could get.
Response from owner
May 19, 2025
Jeff Rouse
I had a GREAT EXPERIENCE with Shaheen Chevrolet. My salesman was Bryson Mitchell, he made my purchase of a new truck simple and easy. I would recommend if you're in the market for a new truck or car to ask for Bryson as he will take care of you.
Response from owner
May 19, 2025
Sarah Hills
This is our 3rd car from Logan Willbanks and it will not be our last. Super helpful and a “wizard” and finding the perfect car!! Thank you Logan for another successful car buying experience.
Response from owner
May 19, 2025
Heather Crankshaw
I worked with Tim Odekirk to trade in my current lease early. I told him what I wanted and he accommodated me with an offer within my budget. I had contacted another dealership a day before and received no response! Tim actively communicated with me to keep me informed on the entire process. He is very knowledgeable and clearly loves his job. I didn’t need a ‘family deal’. I felt like family with Shaheen! Thanks to Tim and the team!
Response from owner
May 15, 2025
Jo Hollern
We have bought from Shaheen for several decades. We return to your dealership because of Tobbie Lansdell. He is the best salesperson ever. We always know exactly the status of our purchase with him - he keeps us up to date - there is never guessing. Again, you will never have a better salesperson.
Response from owner
May 15, 2025
Kristopher Hawley
Went to get a new truck here for my first big purchase. Went out to look at the one I was thinking of getting and Spence came out and greeted us and was very friendly and cool throughout the whole process. He made the experience a great one for me and I appreciate it!
Response from owner
May 12, 2025
Randy Hoyt
We had the chance to work with Carl Spencer when buying our 2025 Equinox, and honestly, he blew us away! Hands down, he’s one of the best—if not *the* best—salesperson we’ve worked with in the last 40 years. Laurie and Randy
Response from owner
May 7, 2025
Terry Pierce
Michael made my buying experience a very easy process. My 3500 HD is all the truck I will need. Great working with the crew at Shaheen for the second time. Highly recommend Shaheen for your buying experience!
Response from owner
May 5, 2025
Saige Beckler
Robert Beckwith set a wonderful hook & I almost got away. Couldn’t be more pleased with my purchase from Shaheen Chevrolet along with proper guidance & showing from Rob. 10/10 would recommend.
Response from owner
May 1, 2025
William McMullin
Since most dealerships are consolidating, they know they no longer have to provide good service. Although itms been a while since I’ve been to Shaheen, I usually had good service at Shaheen though, especially with Margaret. She probably isn't there anymore.
Response from owner
May 1, 2025
Jim Campagna
Great experience. Worked with John Korrey to remotely purchase a vehicle. Could not ask for better communication or a smoother transaction. Love the car!
Response from owner
May 1, 2025
James Gonzales
Just bought my first new vehicle in 25 years from Larry Broughton at Chevrolet Cadillac and I could not be more pleased. He found me exactly what I was looking for and made the whole experience seamless as possible even with trading in my car. I would recommend both the dealership and especially Larry to anyone. For reference this is my 5th car from Larry, he definitely inspires customer loyalty by the way he treats his customers. Thank you again Larry for treating my wife and like family
Response from owner
April 29, 2025
Aaron Polmanteer
Derek was crazy helpful. My gm code was wrong by a number but he got it to work. Polite knowledgeable. They have my business moving forward.
Response from owner
April 29, 2025
Carrie Ross
We purchased a new vehicle and worked with Logan W. Highly recommend him and he went above and beyond to make sure we were taken care of.
Response from owner
April 25, 2025
Tony Sandoval
My wife and I had the pleasure of working with Sales Rep. Jake Haner for about a month and a half, stopping in no less than 4 times and blowing up his phone about 100 times, all while he tried to find the perfect new vehicle for me. To say that I’m particular, and hard to please is a massive understatement. After all, this would be my first NEW car purchase. Jake braved winter conditions while he was sick, to clean off a vehicle for me to drive. This was so I could get a feel for the ride of a truck that we both knew I wasn’t going to purchase. I felt bad about this and told him I’d come back another time but he refused and said let’s go for a ride. I was sold on the 3.0L Baby Duramax. In this process we found a vehicle at a different dealership in Illinois; so I made a down payment. The driver who fought through traffic to Illinois to pick up the vehicle noticed that it wasn’t in as good of condition as they said it was. Not all dealers are trustworthy if you can believe that. Jake protected me from buying a vehicle that he knew I wouldn’t be happy with and they left that car behind where it belonged. We were able to use the down payment on the new vehicle but only after multiple failed attempts at trying to get the perfect one that I wanted from other dealers. Realizing that my dream to own my first new truck/Tahoe with a diesel engine was coming to an abrupt end I started to feel helpless inside and give up. When all of the sudden the impossible happened and GM had 0% financing for 2024 Tahoes. It’s as common as seeing an albino jaguar in the wild. So my wife and I quickly went to work and we found a Tahoe right under our noses at Shaheen. Jake was able to subdue the competition for this highly sought after diamond in the rough, until I could drive the HC Tahoe 6.2L V8. Wow was it an impressive ride and it had all of the features that my wife and I had agreed upon (minus my desire for a diesel engine). We both loved it and the rest of the purchase was as easy as pie. They (Jake, Troy, & Lenny) made sure all my questions were answered and Jake even followed up to see how the new Tahoe was working out for us. I told him “My wife loves her new ride! And I’m beginning to enjoy driving her car. If you made it this far I’ll tell you that I’m going back to Shaheen and only working with Jake when the time comes for my wife to get a new vehicle. They looked out for us and were patient with us during this endeavor. I won’t go anywhere else and I’m referring everyone to Jake.
Response from owner
April 22, 2025