Employee
Zack
Zack is a technician at Shaheen Chevrolet in Lansing, MI, named in 19 verified reviews averaging 5.0★ (100% positive).
“Matt and Zack took good care of us. Happy with the purchase. Everyone greeted us with a smile, opened the door for us every time and thanked us for coming in. I was impessed with our visit. Will visit them again.”
Reviews mentioning Zack
Dean Lotridge
Matt and Zack took good care of us. Happy with the purchase. Everyone greeted us with a smile, opened the door for us every time and thanked us for coming in. I was impessed with our visit. Will visit them again.
Response from owner
June 8, 2026
Megan Warfle
Excellent customer service from the whole team from start to finish! Zack was great and helped us out so much.
Response from owner
April 20, 2026
Keith Richardson
I would like to commend Zack and the entire Shaheen sales team on professionally guiding me through the car buying experience. We purchased a 2023 Chevy Equinox and are very pleased with the vehicle. They took the time to connect phone to car Bluetooth and explain all features of the vehicle. I highly recommend this staff. Excellent experience!
Response from owner
April 7, 2026
Jena G
Zack Fouts was our sales associate and I couldn't ask for a better car buying experience for my daughter. He found her the perfect vehicle, got us in the right price range, and when I left my car running with the a/c on because my dogs were inside and ran out of gas, he walked around the campus until he found a gas can to fill so I didn't have to call a tow truck. If you're looking for truly kind and personal customer service from people who actually care about the job they're doing, this is the place! And while we worked with Zack primarily, the entire sales department was overwhelmingly kind and courteous.
Response from owner
March 30, 2026
Lashawn Burns
It was perfect my salesman Zack Fouts did a wonderful job on getting me my 2026 Tahoe Premier. Everyone was respectful and polite, and very helpful.
Response from owner
March 27, 2026
joel rutledge
Thank you for your kindness and support helping us buy not 1 but 2 amazing trustworthy cars definitely a must have opportunity Zack fouts helped us like we were family thanks for your support until next time we hope you stick around
Response from owner
March 9, 2026
Lineback Lineback
Salesman, ZACK, made the purchase so easy. The experience was VERY good n comfortable. Sales Manager, Mike, stopped by the cubicle to see how I liked the car n assured that I was in good hands. Ryan, the Finance Manager understood my situation n explained to me all about the warranties and their importance. Not pushy at all. ZACK was so easy to talk to at delivery and said if I needed anything from the dealership that he would help me. Overall.....non pushy.....very comfortable experience...n the tour was an added touch. I'll be back!!…
Response from owner
July 31, 2025
Allisha Miller ZiisKwe
Zack is awesome, a great sales agent! He patiently assisted me as I looked at multiple cars. He was prompt and knowledgeable about each vehicle as he thoroughly answered any questions that I had.
Response from owner
July 15, 2025
Marquis Caston
Got my first car here, my salesman was Zack Fouts, he was very clear, helpful, patient, and was a nice guy overall. Would recommend coming here!
Response from owner
July 3, 2025
Marquis Caston
Got my first car here, my salesman was Zack Fouts, he was very clear, helpful, patient, and was a nice guy overall. Would recommend coming here!
Response from owner
July 3, 2025
Alixandra Wissinger
Zack and the team were absolutely amazing! They work with you and truly believe in finding the best vehicle for you and your checkbook! I love my new Traverse and all the features; which Zack took time to make sure I knew how to use and that everything was set up before letting driving off! Not my first rodeo with dealerships/leases/purchases, but by far the best experience I’ve had. I would recommend them as a first pick. If they don’t have it, they can get it! You wont be disappointed.
Response from owner
January 15, 2025
Jacob G
Worked with Zack to lease a new Trax for my wife. He was INCREDIBLE! Very kind and helpful, we had a few small hiccups when finalizing paperwork, but he did everything in his power to help the transition between cars go quickly and smoothly so once everything was signed we could be on our way. I really look forward to doing business here in the future.
Response from owner
January 9, 2025
Mark Krieger
My wife Lori and I had a great experience when purchasing our new vehicle. Our salesman Zack Fouts was friendly and informative, but not pushy. We purchased two vehicles this past summer, one from Shaheen Chevrolet and one from another dealership. We wanted to get both from Shaheen, but the other place wouldn't dealer trade the vehicle. The difference between the two was night and day. Shaheen's sales and service have been great. I can't say that for the other dealership. Thanks to all at Shaheen for everything. Mark Krieger
Response from owner
January 9, 2025
Kelly Davis
I had a great experience Leasing a car at Shaheen Chevrolet on Saturday, January 4, 2025 from Zack Fouts. Thank you so much, Zack already am sending a recommendation to you. Highly Satisfied Customer, Kelly Davis
Response from owner
January 7, 2025
Chad Stewart
I purchased my 2024 Chevrolet Traverse a little over a week ago. Hats off to Zack Fouts and all the crew at Shaheen Chevrolet. A+ Customer Service was evident from their first contact, through the purchase and follow up call. They even had my vehicle delivered Christmas Eve morning.... Wow! Friendly smiles...no sales pressure...seamless transaction. I highly recommend Zack Fouts and Shaheen Chevrolet.
Response from owner
December 31, 2024
Mick S
As of today (9/27/24) I’d rate 5 stars based on the quality of the car I purchased. Salesman, Zack F, was super helpful during the car buying process which was great because adulting makes my head hurt.
Response from owner
September 30, 2024
Matt Gamelin
From beginning to end, my experience with Shaheen Chevrolet was professional and seamless. Zack made the experience for this first time car owner a very positive one as he was friendly and accommodating throughout. He really went above and beyond, and I’ll be keeping Shaheen in mind the next time I or someone I know is in need of a vehicle!
Response from owner
May 29, 2024
Jaclynn Louden
I had recently been in a bad car accident and fortunately I made it out safe but the car was a total loss. Looking for another vehicle after purchasing my vehicle less than two months before my accident as stressful. My husband and I have been searching for two days and the moment we met Zack Fouts changed my mood and anxiety. Not only did Zack make sure we got what we wanted but made sure we were comfortable the whole time. I have bad anxiety but Zach made us feel at home! BONUS: Zack made sure he put gas in it for us! Thank you Zack! Also, thank you to the rest of the Shaheen team!
Response from owner
October 12, 2023
Kingemerald1
About 12 years ago I purchased a Camaro from here so here I am back 12 years later. I came to look at the advertised 2012 Equinox LT and within 15 minutes, it was mine. Big thanks to Zack Fouts. His excellent assistance, professionalism and personality is what customer service is all about. It goes beyond being a salesman. I would buy another car from him. Thank you Zack and can't leave out Hot Rod Mike. Shaheen ROCKS !!!!!
Response from owner
September 25, 2023