Topic
Trade-In
100% positiveAcross 999 reviews of Shaheen Chevrolet in Lansing, MI, trade-in appears in 27 reviews (100% positive), from 2012-08-29 through 2026-06-12.
Key findings
Trade-In mentioned in 27 of 999 reviews (2.7%)
100% of Trade-In reviews are 4 or 5 stars
Average rating in Trade-In reviews: 5★
Aspects most discussed in these reviews
Professionalism & Conduct
100%27 mentionsCommunication & Updates
67%18 mentionsCourtesy & Friendliness
44%12 mentionsPricing & Value
41%11 mentionsResponsiveness & Speed
19%5 mentionsProblem Resolution & Effectiveness
19%5 mentions
Reviews mentioning trade-in
K.Leslie
I recently purchased a Chevy Trax, and I couldn’t be happier with the process. After researching several dealerships, I decided to give this one a visit and I’m glad I did. I worked with Jordan Schmaltz and Troy Andrews, both of whom were incredibly professional. They provided deep car knowledge regarding my trade-in and truly understood our goal of getting the best possible deal. While I didn’t walk in expecting to buy a car that same day, Jordan and Troy made the entire process so easy and transparent that it just made sense. If you’re looking for a team that values your time and your budget, I highly recommend asking for them!
Response from owner
March 9, 2026
Ally Kerkstra
Logan Willbanks was absolutely incredible from start to finish. He made the entire car-buying process easy, stress-free, and honestly as positive as it could be given the circumstances. This was an especially difficult experience for me because I was trading in my late mother’s car shortly after her passing, and Logan was incredibly understanding, compassionate, and kind throughout the entire process. He was knowledgeable, patient, transparent, and never once made me feel rushed or pressured. He genuinely cared about making sure I felt comfortable and supported every step of the way. I would buy a car from Logan a million times over, and he is truly a huge asset to Shaheen Chevrolet. I will recommend him to anyone and everyone without hesitation.
Response from owner
December 30, 2025
Eric Palmer
I worked with Bryson Mitchell and he was an awesome person to work with. He is honest and straight to the point, I am very thankful for him helping me out get the best value for my trade in and finding me my 2026 Trax. He answered all my questions quickly to help me with my car buying process. He has made me a full time Shaheen Chevrolet customer, and I live in the Jackson area and I will drive the extra time to work with him again.
Response from owner
December 22, 2025
Ryan Vargovich
Just purchased our 4th vehicle from Shaheen Chevy! The overall process from finding the vehicle to trading in our old vehicle was incredibly smooth and efficient. Our sales rep Mr. $$Logan$$ Willbanks did a fantastic job finding our truck and was extremely easy on the eyes..
Response from owner
September 2, 2025
Great Lakes Girl 88
Posted my car on KBB and received a call from Shaheen Chevrolet. After a very easy process of sending pics and other information I received an offer. Once all things were finalized, they came and picked the car up (over an hour away)with a check in hand. I would definitely recommend.
Response from owner
August 26, 2025
Fabio Trindade
We had a great experience buying a pre-owned vehicle from Shaheen Chevrolet. Ben Behnke was a pleasure to work with. We appreciate that he stayed late to complete all the paper work even though he had a commitment that evening. He was very pleasant to work with, honest, friendly and very patient to explain and answer any questions we had. He also gave us a good value on our trade in vehicle. We highly recommend this dealership.
Response from owner
August 18, 2025
Tyler Davis
I traded in my vehicle and leased a new work truck. Spence made the entire process very smooth!
Response from owner
August 8, 2025
Gary Franks
I was highly satisfied with how quickly and easily I was able to purchase my new truck at Shaheen! Carl “Spence” Spencer was my salesman. He was kind, accommodating, knowledgeable, and genuinely concerned with getting me the best deal possible. He was transparent about the value of my trade-in. That being said, he was able to get me a substantial amount of money for my trade! He also worked tirelessly to get me every discount and incentive he could. I got an outstanding deal on my Silverado 2500 Trail Boss and you will too!
Response from owner
June 30, 2025
James Gonzales
Just bought my first new vehicle in 25 years from Larry Broughton at Chevrolet Cadillac and I could not be more pleased. He found me exactly what I was looking for and made the whole experience seamless as possible even with trading in my car. I would recommend both the dealership and especially Larry to anyone. For reference this is my 5th car from Larry, he definitely inspires customer loyalty by the way he treats his customers. Thank you again Larry for treating my wife and like family
Response from owner
April 29, 2025
Cindy L.J.
Dave Hanna and Ryan helped me with my trade in and financing of my new-to-me 2016 Jeep Grand Cherokee! They took great care of me while I was making decisions about my new ride! This is the second time I bought a used vehicle from Dave!! Thank you 😊
Response from owner
April 14, 2025
NeekaRae29
John Rausch was such an incredible salesman! I sold my car to you guys through John in December 2023, and he was able to help me out a lot with that! This purchase this year (Jan 2025), he took care of me the best way he could as far as discounts and such! Truly a good man and very thankful for him and his dedication to taking care of the customer. He also is the type of person to have genuine conversation with you, which ultimate builds trust and relationships! 10/10 service! COMPLETELY SATISFIED
Response from owner
February 3, 2025
Tony
Natalya was great to work with. She helped us get a new vehicle for our growing family and guided us through the process, including a trade in. Our new Equinox EV is great. Would absolutely recommend working with!
Response from owner
October 22, 2024
Wallace Woodman
We just bought our second car from Sam Eddy at Shaheen. We had an excellent experience. He went above and beyond to help find every dollar of rebates and discounts available to help getting our price down, as well as getting us above top dollar for our trade. The truck we traded in was the same model as the new one, except older. The accessories, such as, bed cover and running boards were the same size. He had the service department remove my old ones and reinstall them on my new one, saving us literally a couple thousand dollars. Thank you for all of your help.
Response from owner
October 14, 2024
Meghan Waters
Working with Lenny to purchase my new truck was an excellent experience. I would highly recommend this dealership and working with Lenny to anyone, and in the future if I was ever looking to buy another vehicle, I would definitely return to Shaheen and work with Lenny again. From the first visit to the dealership to the day I purchased my truck, everything was seamless. We visited the dealership on Saturday and test drove a truck I thought I wanted. We took some time to think about it and look into insurance. On Sunday, we decided to go with a different truck with a few more options. Lenny was extremely helpful answering any questions during the process, the availability of texting with Lenny was very helpful with my work schedule during the week before I was able to return the the dealership for the final paperwork too. I was able to start the process Monday via phone/text with Lenny and I never felt rushed or pressured during the process. After making my decision on the truck I wanted on Sunday and not being able to get back to the dealership until Friday, I wasn’t worried that my truck wouldn’t be available by then after letting Lenny know that was the truck I wanted to purchase. Lenny had everything set and ready when we came in Friday to complete the purchase. A quick test drive Friday and on to paperwork! Working with finance was quick and easy as well, and thanks to Lenny we had no additional questions or surprises once we got to that point. I am completely satisfied with my purchase as well as the trade in of my previous truck and had a great experience through the entire process at Shaheen. We love my new diesel Trail Boss! Thank you!!
Response from owner
September 3, 2024
Jim Mallinger
We went to Shaheen Chevrolet to look at Silverado 2500 trucks. There are other dealers closer but the selection at Shaheen was much better. We explained what features we wanted and there were 2 options on the lot. The salesman Robert Lucas was very professional, and did not pressure us at all in making our decision. We were trading in a truck and he offered us more then the Kelly Bluebook value. There was 1 option the truck we wanted was missing, but Robert was able to offer that option at a greatly reduced cost (dealer installed). The option was installed when we picked up the truck. This was out first purchase at Shaheen, but will likely not be our last. If you want a professional low pressure experience in buying a vehicle, Shaeen Chevrolet is the place to go!
Response from owner
July 29, 2024
Dave Worthington
Shaheen Chevrolet hit a "home run" again for me in OUTSTANDING CUSTOMER SERVICE. I just completed my 2nd Shaheen purchase of a 2024 Trailblazer. Reuben Martinez showed his professionalism once again by answering my questions quickly and honestly and assisted me in trading in a car and driving out in my new Trailblazer in under 2 1/2 hours. Great stuff, Shaheen! Your vehicles and service, and Reuben, will bring me back every time!
Response from owner
April 30, 2024
Jeremy Shank
My wife and I drove up to Shaheen to look at a Suburban. We were greeted immediately by John Korrey. He Brought up the Suburban for us to drive and immediately looked over our trade-in. The process was very smooth. They were asking a great price and John gave us a fair trade in. Couldn't have asked for it any other way.
Response from owner
April 22, 2024
Taylor Bodell
We went in with a difficult ask of buying 2 new vehicles and trading in 1. We wanted to make this happen in a budget and Troy made sure it would! Our wonderful sales friend Matt showed us exactly what we were looking for and gave us the time to chat about things. Then we met with Mr Faber to sign papers and get the job done. He was so friendly and honest. We had a great team the whole time and my husband and I left with new vehicles were in love with!
Response from owner
March 8, 2024
Gina Ruiz
My family and I had just moved here from Arizona and my Hyundai Elantra was beginning to be too small for us. I had already checked online and already knew I wanted this beaut, but we’d done a lot with our credit with our move and I didn’t know if we’d be approved. Chris helped us out literally from start to finish. He and Tad both went above and beyond to make it happen. He gave me more for my Hyundai and got me in a longer loan to help out with my payments. Chris (or Peewee as Tad likes to call him) was absolutely incredible! Every person we came in contact with was amazing. We’ll be back when we’re in the market again!
Response from owner
August 21, 2023
todd musson
I was alittle leary with making a deal but I started working with Dylan Sells and started felling more comfortable. He came back with a good offer but went and talked to he's boss Tad Tuckerman and he made a few calls and came back with a better interest rate and more money on trade in. I would highly recommend Dylan as your salesperson and Shaheen Chevrolet as your dealership. Thank you.
Response from owner
June 26, 2023
Hedlun Walton
I bought my Avalanche from Shaheen in 2002, and drove it for 263,000 miles until the wheels were about falling off. We stopped back in last weekend just to check out a used Silverado (2021). I wasn't really expecting to buy and was actually looking for something a little older. Tad and Ken made me an offer on it, which I had to think about. After checking with several people who have more experience buying vehicles than I do (it's been 20 years!) I understood this was probably the best bargain I was going to find. I was glad to be able to trade the Avalanche back in to where she came from, I love that truck and will miss it greatly. But I'm excited about the Silverado. The more I drive it the more I appreciate having something new. Shaheen has been good to me and it's nice to work with a local business.
Response from owner
June 16, 2023
Chad Cope
John is awesome!! Got I to a new 2023 Blazer and it's and amazing blazing vehicle, and they took a trade in with no hiccups. 100% will and do recommend Shaheen Chevy for you new car purchase.
Response from owner
March 22, 2023
Anna Rue
Everyone I worked with at Shaheen was great and answered any questions I had or explained each step of the car buying process for me so I was not confused. I was purchasing my first new car and Shaheen offered an experience that eased any anxiety I had prior to coming in and purchasing a vehicle. I am very happy with the vehicle I purchased and with the help I received from Reuben with finding a vehicle and getting everything figured out with my trade-in as well.
Response from owner
March 20, 2023
Kara Garr
I was looking around at inventory online Monday afternoon, and saw a vehicle I was interested in. Someone called me and let me know that one wasn't available but there was an almost identical one on the lot. I set up an appointment to go look at it after work and worked with Chris Paulik. He was not pushy or anything and was very helpful. We were able to get some paperwork going that evening and I picked it up the next evening after work. It all went smoothly, and he called SOS for me to get my plate and registration transferred. The entire process of looking, test driving, trading in my car and buying the new one was quick and smooth!
Response from owner
October 27, 2022
Thamur Hindo
Thank You Jacqueline for assisting me in leasing the new Chevy equinox.. You delivered you on multiple items, first you made sure I got the best possible deal, with trading in my current lease, and my acquiring the new lease. Most important and a very gesture - you personally delivered the vehicle to my home, 80+ miles away. God Bless you, and the dealership should be very proud of you. Thank you again!
Response from owner
October 17, 2022
Nick
We recently traded in our Impala for a 2020 Blazer. The process was easy. Doyle was the type of salesperson you are hoping to run into. Appreciate your help to make this process go as smooth as possible. Will return again. Highly recommend and ask for Doyle!
Response from owner
September 26, 2022
Jill Hoppes
My first new car purchase in 9 years and it was a great experience. My salesman, Don Graves, made the whole purchase and trading in my Terrain a great day. Was looking for a cajun red Equinox and was able to take it for a test drive. Love the way it drives with its peppy turbo charged 1.5. All of the staff at Shaheen were friendly and great to interact with. Drove away with my beautiful red Equinox in an afternoon. Highly recommend Don and Shaheen!
Response from owner
November 26, 2020