Emily

Frank MAgiera

Emily was a fantastic sales person walked in. She helped me figure out the vehicle that was just right for me and set up an appointment to come in to do the deal which was fantastic. The downside to that was had to wait to close on the loan an hour past the time that my appointment was that’s the only downside that I found with the dealership other than that everything was perfect

Kristina Randall

We called and Emily did something no one else would commit to do....come in and leave with the vehicle the same day. It was a Saturday and already 12 pm when they said, yes we can!! We were driving in from over an hour away and wanted to make the trip with it. They even stayed 45 minutes after closing time to make it happen! Thank you!!!

Brian Johnson

Emily Shaffer was very affable and helpful. I purchased a previously owned Equinox from her establishment. She was attentive and addressed my questions and my concerns, and I never felt pressured whatsoever. As a matter of fact, I experienced an issue with my vehicle, which my right-hand mirror inexplicably became loose, while in transit to work. I quickly called Emily and explained my plight, and she advised me what to do next. She stayed in contact with me during the process of ascertaining a solution, and in a short amount of time, my dilemma was resolved. I was grateful for the overall experience and I recommend Emily for your car procurement needs. I also want to recognize the other wonderful people affiliated with this location! Thank you all for everything you do!

Nancy Hummel

We bought a new car from Emily Shaffer and I would highly recommend her! She made buying a new car a pleasant experience! She was very knowledgeable about everything and explained everything so we could understand. We couldn’t have asked for a better experience!

Liezel “liz” Delfin

I really love how our dealer, Emily has handled the process for us to have our dream car. She was very knowledgeable about her job and the transaction was done so quickly and smoothy. Thanks for her help and we hope she continues to be successful with her career.

Dario Hernandez

Emily at Shaheen was very helpful and made quick work of paperwork.and Nichole was great at explaining my finance and breaking everything down so I’d understand it better ! Also made it very convenient with my work schedule and worked around it to get me in my new truck as Quick as possible !!

traci cronkhite

I had Shane a couple years ago for a lease, and he was absolutely wonderful. I came back for another lease and Shane had been promoted to a manager, deservingly so. He introduced me to Emily, who works on his team. Wow what a phenomenal young lady. She was super friendly and kind and very knowledgeable. We had a great rapport. She took care of me perfectly. They are both superb individuals to work with. I also liked Dave the financial guy and Matt. All of them were kind, professional and excellent to deal with and. And I have just what I wanted. Highly recommended.

Craig Bennett

Had a great experience getting our new car . Emily Shaffer was our sales person. Highly recommend.

Nate P

Never thought I'd say this but this has been the absolute best dealership experience ever. Period. Truly, this is the way of the future as far as dealerships are concerned, IMHO. Emily was so attentive, prompt, called me right away, and also patient, she knew exactly when to be. A real professional in the way salespeople should be, like she had it down to a science, or it just came naturally to her, either way I am fortunate to have worked with her. Got me a phenomenal deal on a brand new 2024 Equinox that is a beautiful color, and with so many features. Didn't have to play any games, as she came to the table with a great deal and even Chris the manager fast-tracked everything. There were no gimmicks, no frills. And they went above and beyond to make this happen for me. From the time we started talking I was driving home in my brand new Chevy THAT DAY. In spite of the short turnaround time, and working with me to get the deal done, so I would be able to get to work the next day and not rely on...alternative transportation (not proud to say). I didn't even have to step foot in the showroom, and distance be damned, as I lived an hour away but Emily and the crew moved heaven and earth to get the car to me in spite of the lateness in the day. This was really special for me as it was my first ever lease (and first new car as well) and they understood that and made it feel that way for me from beginning to end. Don't think twice, just go here to get your awesome deal. They work super hard for you. Let your money do the talking. This is the kind of business we should be supporting to reward exceptional customer service and ethical / professional business practices. I'll be coming back after this lease is up. See you in about 3 years Emily!

Zinnia Artist

Emily, my salesperson, was very kind and personable. She was patient and answered questions I had. It was a pleasant buying experience. Only a couple of things to say about your dealership, in general. Someone did not make sure fluid levels were up, before my vehicle left the lot, so I had to come back to get topped off a couple days after my vehicle purchase. When I did come back, I was helped immediately and the service guys were very efficient and checked other things out as well. The day of my purchase, I was told that my 2nd key fob was not available to give to me. As soon as Emily has it in her possession, she offered to meet me to make sure I got it. So the things that were not ideal, were made right with me. I hope to continue to have great service at Shaheen, as I was pretty nervous as this was the biggest purchase I have made on a new vehicle! Thanks!

Robin Bartley

I had an awesome experience returning my leased vehicle. Emily Shaffer was fantastic. I had no idea of what I wanted to do when I went in and she went over all of the possible options with me and I ultimately decided to buy my same vehicle. She was a real joy to do business with.