Rich

G MAC

Rich and Ross are the best! They turned negative to positive and both deserve a raise.

Carol Sheldon

Rich Ockerman was Pleasant and polite and on top of everything for my car.

Mel Herbert

I recently had a difficult issue resolved in our 2001 Corvette. Rich, Josh, and Jonathan were great to work with. They all played their role in getting the issue resolved. Well done and Very much appreciated!

Lena Montgomery

Polite and helpful service on my Z06 from both employees during my oil change with Phil and my 2 recalls with Rich in the service department!

Shay Sanchez

Rich Schultz came out to us and was just awesome from the get go. We told him what we wanted in our price range and payment amount and he did everything he could do to help us get to the point. He was there through the whole time from start to finish. My husband and I knew that he was the right sales person for us. Very honest, humble, and what was the best part was he’s a man of GOD from talking to him we knew he was going to give us great service. We will be back to give him our business and will be refer all of our friends and family to him. Thank you Rich for outstanding service to us.

Maureen Storie

First let me say that I love Shaheen and have been a loyal customer for 15+ years however, my last scheduled maintenance was maddening. I scheduled an appt for oil change, tire sensor, front end alignment and swaybar repair. My appt time was 1 and I dropped it off at 12:30. I went about my day, running errands with my new chauffeur and as I was driving past shaheen @ almost 3, I saw my truck sitting in the same spot I dipped it off at. This lead me to call for a status check. They hadn’t even checked in my vehicle for my 1 o’clock appt! The truck was officially checked in at 2:52 and I was told to arrive back at 5:30/5:45 to get my vehicle. I came back at 5:45 as advised to find my truck was just being pulled in for an oil change and tire sensor repair. I asked Rich the manager what I could have done to make the appointment go more smoothly and was told nothing. I did everything right and that the mistake was on their end. I know that this was a one off and definitely just an oversight, I was able to get everything repaired on Monday and get my vehicle back. I’m very disappointed in the lack of communication not only with myself but between employees within Shaheen and I am not one for excuses I don’t wanna hear them. I just want to know what happened and how you’re going to fix it. I feel like Shaheen did everything they promised to do. It was just delayed, but it’s also important to make sure that we follow up on our vehicles.

Judy Modert

I had the privilege of getting t one of the nicest salesman and he made it an amazing experience to buy a new car. If your ever in the market please ask for Rich Schultz. He's amazing and Mr.Shaeen you have a very dedicated employee.

Mary Martin

Went in for an oil change on our perfectly good truck and left with a new truck...that's how AWESOME this dealership is. Our salesman, Rich, was more then helpful and spent a lot of time with us without even a sigh on a very busy Saturday. The manager, Tad, literally jumped through hoops to get us the perfect truck at the lowest price and spent a lot of time on us as well which is not usual at a dealership in my experience. Ryan in finance was more than helpful and worked out awesome deals for us on protection services for our new truck. I buy A LOT of vehicles and this by far was the best experience. I also love the fact that literally everything is available in one area; sales, service, oil change, and even car wash!!