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Shaheen Chevrolet

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Employee

Ken

Ken is a technician at Shaheen Chevrolet in Lansing, MI, named in 12 verified reviews averaging 4.6★ (91.7% positive).

12mentions
4.6★avg rating when named
91.7% positive
The folks at Shaheen were extremely helpful in getting us into our new (used) car. We never felt pressured and they helped to keep us in our budget. Ken, Tad, and Nichole were all wonderful to work with!
Ken Henderson

Reviews mentioning Ken

April 17, 2024

Javier Duarte

It was a very nice experience. The sales consultant, Ken Vanderford, was very pleasant, professional, and helpful. He worked with me to help me find the vehicle I was looking for. I highly recommend Ken to anyone looking for a vehicle. The only thing I did not like was the 9.09% finance interest rate. I thought the finance manager would work with me to find the lowest interest rate possible like other dealers do.

Response from owner

Hello Javier, thank you for the review and your business. We appreciate the feedback, please don't hesitate to reach out if we can further assist you.

April 17, 2024

March 3, 2024

Tj Robinson

I would not recommend buying from here. We spent 20k on a vehicle from them. After driving it less than two months we take it in and there $3k worth of repairs and once the repair shop has the vehicle they call and say it’s going to be another $800 to fix because they can’t handle the job without destroying other pieces of my vehicle. These people are a scam. We have texted Ken who we bought the car from and he said he would get back never heard a response. The gentlemen at the auto shot recommend I call the manager. I left a message for the manager and have not heard back. This place has horrible customer service and horrible vehicles that have a laundry list of issues when you buy from them. I will never buy a car from them again or take it to their shop. They will sell you cars with vehicle maintenance lights on. Do not buy from here!!!!!!!

Response from owner

TJ, we apologize for your less than five star experience with our service and team. We sincerely appreciate your business and take your repairs seriously. A service manager will be reaching out during business hours on Monday.

March 3, 2024

November 3, 2023

Ken Henderson

The folks at Shaheen were extremely helpful in getting us into our new (used) car. We never felt pressured and they helped to keep us in our budget. Ken, Tad, and Nichole were all wonderful to work with!

Response from owner

Thank you Ken for the 5 star review, we appreciate you recommending our team!

November 3, 2023

August 21, 2023

Karlie Dahms

Just purchased my first ever car from shaheen. I’ve been struggling for months to get a new car jumping back and forth between different dealerships and I ended up at shaheen with Ken. He was nothing but amazing with helping me get this 2016 Ford Fusion. I’m absolutely in love with this car and couldn’t have asked for a better experience!

Response from owner

Thank you Karlie for the 5 star review!

August 22, 2023

August 10, 2023

allysa beam

They were absolutely amazing in helping me get my new car and Ken Vanderford answered all the questions I had. Made me feel very comfortable about purchasing my vehicle through them. Definitely will recommend them for anyone purchasing a car.

Response from owner

Thank you Allysa for the 5 star review!

August 11, 2023

July 27, 2023

Jessica Marie

I had an amazing experience purchasing my new 2024 Chevy Trax. The sales consultant Ken is absolutely the best! He made everything so smooth and seamless, and really listens with humor and compassion. Ryan, who did the financials & Chris who helped me set up my on star were also amazing and so helpful with all the humor as well. You really can't ask for a better team to work with. They are knowledgeable and make sure to explain things in a way that you truly understand. If you want an amazing seamless experience, this is the place to go!

Response from owner

Thank you Jessica for the 5 star review! We are so happy to hear about your positive experience, glad that Ken and Ryan could help!

July 28, 2023

June 15, 2023

Hedlun Walton

I bought my Avalanche from Shaheen in 2002, and drove it for 263,000 miles until the wheels were about falling off. We stopped back in last weekend just to check out a used Silverado (2021). I wasn't really expecting to buy and was actually looking for something a little older. Tad and Ken made me an offer on it, which I had to think about. After checking with several people who have more experience buying vehicles than I do (it's been 20 years!) I understood this was probably the best bargain I was going to find. I was glad to be able to trade the Avalanche back in to where she came from, I love that truck and will miss it greatly. But I'm excited about the Silverado. The more I drive it the more I appreciate having something new. Shaheen has been good to me and it's nice to work with a local business.

Response from owner

Thank you Hedlun for the 5 star review! We appreciate you coming back to us after so long and for your loyalty and business. Congrats on the Silverado!

June 16, 2023

January 23, 2023

shannon jacobs

Great customer service, prompt response, and all together a great experience with purchasing through Shaheen. Special thanks to Tad, Ken, and Ryan for their assistance in simplifying the process and making it all come together so quickly. Will definitely use these guys for future purchases as well.

Response from owner

Thank you Shannon for the 5 star review! We are glad the team was able to meet your vehicle needs, customer satisfaction is our top priority.

January 23, 2023

January 6, 2023

Tiffany Back

I've bought 2 cars from Shaheen and Ken Vanderford was amazing both times! The certified pre-owned 2020 Malibu I got in November has been a great car and he made the buying process incredibly easy. I chose it the Saturday after Thanksgiving and while he tried his hardest to get me financed the same day, the holiday made that undoable. Even so, he got all of my paperwork in order and the signing process flew by! The car came with new tires, but I still opted into the tire and wheel protection and used it this morning. Their service team is amazing too! They had me in and out in under an hour to fix a hole. I'll be back for my next car :)

Response from owner

Thank you Tiffany for the 5 star review! We appreciate your feedback.

January 9, 2023

June 3, 2022

Eureka Nicholson

The customer service is excellent! I had the privilege of working with Ken V. He is a great sales rep. Not too pushy and had all the info I requested and then some. Really nice guy and down to earth. He worked with me and got me in the vehicle I wanted.

Response from owner

Thank you Eureka! Ken Vanderford is a great salesman! Congratulations on your new ride!

June 3, 2022

August 1, 2021

Alyssia Vallejo

Ken Vanderford was a great help in showing me and my wife a car we both loved and helped the whole process move smoothly and swiftly!

Response from owner

Alyssia, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Matt Platko, mplatko@shaheenchevrolet.com; (989) 737-8663

August 1, 2021

January 12, 2018

Jose Sanchez Jr.

Thanks so much for this place to have been so ABSOLUTELY helpful in finding financing for an excellent 2011 Dodge Ram 1500 4×4 / 4 DOOR fully loaded and ready to get ON THE ROAD. Great service as well and I'll be DEALING WITH THEM ALSO in the future. ALSO I WOULD LIKE TO ADD THAT THE CAR SALESMAN WHO TOOK GOOD CARE OF MYSELF AND MY GOOD FRIEND WAS VERY MUCH APPRECIATED WITH THIS TRANSACTION IN HANDLING IT WELL. HIS NAME IS 👍👍💯 KEN VANDERFORD💯 ? ?👍

Response from owner

We are happy to hear that Ken took such good care of you, Jose! Congratulations on your new Ram 1500, and please don't hesitate to call or stop by if there is ever anything that we can do for you! - Steve Jackson (Used Car Manager) (517) 272-6521

January 12, 2018