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Employee

Logan

Logan is a technician at Shaheen Chevrolet in Lansing, MI, named in 23 verified reviews averaging 5.0★ (95.7% positive).

23mentions
5.0★avg rating when named
95.7% positive
My husband and I had a fantastic experience working with Logan. From start to finish, he was incredibly helpful, knowledgeable, and honest. He took the time to answer all of our questions without any pressure and made sure we felt confident in our decision. He genuinely cares about his customers and wants them to have the best experience possible.
Sami Weaver-Buechler

Reviews mentioning Logan

May 4, 2026

Sami Weaver-Buechler

My husband and I had a fantastic experience working with Logan. From start to finish, he was incredibly helpful, knowledgeable, and honest. He took the time to answer all of our questions without any pressure and made sure we felt confident in our decision. He genuinely cares about his customers and wants them to have the best experience possible.

Response from owner

Sami, thank you for working with Logan at Shaheen! We are glad you had a five-star experience with us.

May 4, 2026

March 16, 2026

Joanne Cerg

Logan Willbanks is the best salesman! Thank you Logan.

Response from owner

Joanne, we are glad to hear you had a great experience working with Logan at Shaheen! Thank you for your support.

March 16, 2026

December 29, 2025

Ally Kerkstra

Logan Willbanks was absolutely incredible from start to finish. He made the entire car-buying process easy, stress-free, and honestly as positive as it could be given the circumstances. This was an especially difficult experience for me because I was trading in my late mother’s car shortly after her passing, and Logan was incredibly understanding, compassionate, and kind throughout the entire process. He was knowledgeable, patient, transparent, and never once made me feel rushed or pressured. He genuinely cared about making sure I felt comfortable and supported every step of the way. I would buy a car from Logan a million times over, and he is truly a huge asset to Shaheen Chevrolet. I will recommend him to anyone and everyone without hesitation.

Response from owner

Hello Ally, we appreciate the five-star review and your business with Shaheen. We are glad you had a great Salesman like Logan to help you through the car-buying process during this difficult time you are having. We wish you the best and look forward to helping you again in the future!

December 30, 2025

November 15, 2025

Ruth

We buy our cars at Shaheen because of the service that is provided. The salesman we had was Logan and he went over and above helping us with our purchase. When I couldn't make it into the showroom because of an injury I had, he delivered the car to us at our home that we were interested in. Logan even took our truck for a trade in appraisal. We didn't purchase the car at the time but about a week later we purchased another one. We had asked for a little bit more for the trade in and he delivered. We got the car for the price that we wanted to pay. We will always seek out Logan the next time we need to purchase a car.

Response from owner

Ruth, we are glad you joined the Shaheen family! Thank you for the five-star review of your experience working with Logan!

March 17, 2025

November 14, 2025

Ailayah Hernandez

Logan was the best! I thought I had my mind set up on a certain vehicle and he heard all my wants and needs! He end up getting something I didn’t even have on my radar! I love it and will be recommending him to everyone! 10/10 experience!

Response from owner

Ailayah, w appreciate your support of Shaheen and Salesman Logan! We look forward to helping you again in the future.

November 17, 2025

November 1, 2025

Ellie Stohne

Logan was great to work with and got my husband and I into our new car. We’ve worked with dealerships before and they tend to come across as pushy and overbearing, but we didn’t get that feeling from Shaheen. Everyone there seemed really kind. We are happy with our experience and our new car.

Response from owner

Ellie, thank you for joining our Shaheen family! We are happy to hear the five-star feedback.

November 3, 2025

October 24, 2025

Megan Jecks

After being recommended to Logan, I began looking at the vehicles the dealership had online. Logan reached out and we began looking at options. He was amazing to work with, always kept me in the loop about what was going on. He ended up getting me a great car and I couldn’t be happier. Will definitely recommend him and reach out again if I find myself or friends looking for cars.

Response from owner

Hello Megan, thank you for recommending Logan at Shaheen! We are glad to hear you couldn't be happier with your new car!

October 27, 2025

October 22, 2025

Terry Potterpin

Customer Service was excellent. Logan our sales agent was very helpful and knowledgeable. The purchase process was very smooth and quick. Logan's follow up after the sale is excellent. If have I questions he gets right back to me. Highly recommend.

Response from owner

Terry, we value you excellent review regarding your car-buying experience with Salesman Logan at Shaheen! We are glad you had a five-star experience.

October 22, 2025

August 30, 2025

Ryan Vargovich

Just purchased our 4th vehicle from Shaheen Chevy! The overall process from finding the vehicle to trading in our old vehicle was incredibly smooth and efficient. Our sales rep Mr. $$Logan$$ Willbanks did a fantastic job finding our truck and was extremely easy on the eyes..

Response from owner

Hello Ryan, we appreciate your business with us! We are glad Salesman Logan did an excellent job throughout your experience at Shaheen.

September 2, 2025

August 15, 2025

Landon Clark

Had a great experience with Logan. Took excellent care of me and got me in and out with a new wonderful Truck. Great customer service and just a great dealership.

Response from owner

Landon, we are grateful for the five stars and your business with us! Enjoy your new truck!

August 15, 2025

May 17, 2025

Sarah Hills

This is our 3rd car from Logan Willbanks and it will not be our last. Super helpful and a “wizard” and finding the perfect car!! Thank you Logan for another successful car buying experience.

Response from owner

Hello Sarah, thank you for choosing Shaheen Chevrolet! We appreciate your loyalty to us and are glad Logan delivers an excellent car-buying experience!

May 19, 2025

April 25, 2025

Carrie Ross

We purchased a new vehicle and worked with Logan W. Highly recommend him and he went above and beyond to make sure we were taken care of.

Response from owner

Thank you for doing business with Logan at Shaheen Chevrolet! We value your wonderful recommendation!

April 25, 2025

April 20, 2025

Kevin Hill

Logan Willbanks was my salesman, he has excellent customer service. He's not one to sell you something you don't want. Everyone we came across at Shaheen Chevrolet greeted you with a smile and made sure you were being helped.

Response from owner

Hello Kevin, thank you for the kind review of your experience at Shaheen Chevrolet! We are glad Salesman Logan did an excellent job.

April 21, 2025

November 27, 2024

Christine C.

Logan, Shane, and Dave B. All deserve some recognition. These three gentlemen went above and beyond to make our family feel welcome and comfortable while shopping (and purchasing) a new family vehicle. If you are in the market for a new vehicle, please go and see Logan at Shaheen. 10 out of 10 recommend. I will never do auto business anywhere else (yes, we shopped around). Even 2 weeks after our vehicle purchase, I feel comfortable enough to call Logan for any questions or concerns. -Christine C.

Response from owner

Hello Christine, thank you for sharing your wonderful experience at Shaheen with Logan, Shane, and Dave! We appreciate your business and are happy to hear we gained a loyal member of the Shaheen family!

November 27, 2024

November 22, 2024

Todd

The wife and I have been purchasing/leasing vehicles from Shaheen Chevrolet for many years and we keep returning because of how well we are treated. It is not just the customer service, it is also the effetivness and efficiency that they addess any concerns you may have. Special thanks to Sales and Leasing Associates Logan Willbanks and Ben Behnke.

Response from owner

Hello Todd, thank you for choosing to do business with our Shaheen family throughout these years! We are grateful for your loyalty!

November 22, 2024

June 17, 2024

Courtney Beard

Updated Review: The team at Shaheen was responsive and exceedingly helpful in assisting us with the purchase of our new vehicle. We went in knowing what we needed/wanted, and Logan was able to deliver. This new vehicle has more features than our last purchase, so it was great that Logan was willing and able to sit and show us how everything worked. This is our second vehicle purchased from Logan at Shaheen, and it won't be the last. Original Review, October 2021: We were on the market for a new Traverse, and got to the point that we started cold calling dealerships to see if they had any on order that had not been sold. I left my information with Shaheen, and received a call back from Logan Willbanks that same day. Logan was great from start to finish, and even asked if I had a Costco membership so I could get additional discounts. When it came to financing they found us the best rate, and weren't too pushy with additional warranties, which was refreshing. This is our first time purchasing a vehicle from Logan and Shaheen, and it won't be the last. Highly recommend!

Response from owner

Thank you Courtney for a fabulous review! We are thrilled that you came to Shaheen for your vehicle and that Logan was able to give you the ultimate car buying experience!

October 27, 2021

May 2, 2024

Cindy May

I went to meet with my salesman Logan Willbanks and when I walked through the sales door I was greeted by a gentleman who made sure I was taken care of by someone and he asked if he could get us water or coffee which to me made me have the feeling that they really care about their customers. Logan was very knowledgeable and understanding about what I wanted and we got everything done very quickly. My vehicle is beautiful and exactly what I wanted. Logan also helped explaining all the features inside the car and hooking my phone to the car for me which I thought was pretty neat. Logan in my eyes is a very good salesman who makes sure you are satisfied and understand everything about your new vehicle, if you have any questions after you leave he says to call him and he will help you out. I am very pleased with buying my new vehicle from Sheehan Chevrolet and would recommend them to anyone.

Response from owner

Cindy, we are happy to hear you had a wonderful experience with Logan! Welcome to the Shaheen family and enjoy your new vehicle!

May 3, 2024

December 4, 2023

Becka Bell

Everyone at the dealership was wonderful. Logan has been incredibly helpful and really wonderful to work with. Chris I believe is who we worked with in finance and he was very nice and very helpful as well. Everything went so easily and smoothly.

Response from owner

Rebecca, awesome to hear you had such a positive experience with Logan Wilbanks, and Chris! We appreciate your business

December 5, 2023

June 12, 2023

robin ostrowski

The oil change place is awesome. However I would not recommend sales. When Ted was my salesperson he was great however since he left, the last time I came in to lease/buy my car, it was like no one wanted to help me Finley after 4 people I got dumped on Logan. He was nice to me. But I felt like the same old it’s a boys club and I am women-don’t help her and sell her things she doesn’t want!!!!!

Response from owner

Robin, our GSM, Matt Platko, has been made aware of your concerns. We appreciate the 5 star review. Shaheen wants all of our customers to feel comfortable and have an excellent experience.

June 12, 2023

February 15, 2022

Forrest Cumberworth

Purchased my new Silverado 1500 Z71 two day ago. Our salesman Logan Willbanks was great. He was fast and efficient. Logan answered all of our questions explained all the features. Logan respected our time commitment, it was the fastest I ever got through all the paperwork and made a purchase. Great job Logan and thank you!

Response from owner

Forrest, wow, the 'fastest' you've ever gotten through paperwork, now that's a 5 star review! Thank you for working with Logan Willbanks and our Shaheen Team. We appreciate it!

February 15, 2022

March 16, 2021

Vicki Jewell

I just got my second lease from Shaheen and Logan Willbanks was wonderful!! Logan assisted me with my first lease and was so amazing I went back to him for my second one. He went above and beyond to make sure I got what I wanted. If you are looking for someone who will make you feel like you are the #1 customer then you should ask for Logan! Great Guy! Thank you Logan for everything!

Response from owner

Vicki, congratulations on your new vehicle! Logan and the Shaheen Team thank you for your repeat business and great feedback and review!

March 16, 2021

May 27, 2019

Kirsten Lee

Finally, I have had an awesome experience at a car dealership and I wanted to thank Logan for making this possible. He was fantastic to work with and so informative! He wasn't pushy with the sale but certainly made sure that I had all the information I needed to make my decision. Thank you Logan, for making car buying a great experience. I am still smiling and love my new Impala! I will definitely refer you to my friends and family. Best regards, Kris Lee

Response from owner

We want all our clients to have a comfortable and pressure-free experience with us and are glad that was the case during your visit with Logan! We sincerely value your business and look forward to your next visit! Take care!

May 30, 2019

May 16, 2019

Linda Kirkland

Our salesman was Logan and he was absolutely amazing. From the minute he introduced himself to us to the time we departed with our beautiful new car he was amazing. We gave him a challenge and he was able to meet & exceed that challenge. He kept in touch with us daily keeping us up to date with our progress, even when he was home sick. I will recommend anyone looking for a car to ask for Logan at Shaheen Chevrolet. Thank you for such a great car buying experience Logan!!! Linda Kirkland

Response from owner

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and are pleased to hear Logan was able to make your sales experience a positive one! We look forward to seeing you again soon!

May 16, 2019