Brandon To
My experience at Shaheen Chevrolet was nothing short of exceptional, thanks to the outstanding service provided by Richard and the entire team. From the moment my wife and I stepped onto the dealership lot, we were greeted warmly and treated with the utmost respect. One of the most remarkable aspects of our experience was the complete absence of pressure to buy. Richard understood our needs and preferences and took the time to guide us through the available options without pushing us towards any particular vehicle. This made the entire car-buying process feel relaxed and enjoyable, allowing us to make a decision that we were truly comfortable with. Moreover, the level of professionalism exhibited by Richard and the staff at Shaheen Chevrolet was truly commendable. Every member of the team that we interacted with was courteous, knowledgeable, and genuinely invested in ensuring that we had a positive experience. From answering our questions to addressing any concerns we had, they went above and beyond to ensure that we felt valued and well taken care of. In addition to the exceptional customer service, Shaheen Chevrolet also impressed us with their commitment to resolving any issues that arose during the purchasing process. Whether it was addressing minor cosmetic concerns or addressing financing options, Richard and the team were proactive in finding solutions that met our needs and exceeded our expectations. One of the most impressive aspects of our experience was Shaheen Chevrolet's ability to work within our budget and provide us with financing options that were both competitive and affordable. Richard took the time to understand our financial situation and worked tirelessly to secure a payment plan that fit comfortably within our means, allowing us to drive away in a vehicle that we love without breaking the bank. Overall, our experience at Shaheen Chevrolet was nothing short of exceptional. From the warm welcome we received to the personalized attention and care provided by Richard and the team, every aspect of our car-buying journey exceeded our expectations. If you're in the market for a new vehicle and want to experience top-notch customer service, I highly recommend paying a visit to Shaheen Chevrolet. You won't be disappointed.
Response from owner
March 9, 2024
Other reviews
bethel trew
Miscommunication between sales and service. Miscommunication between service rep and service manager. I did not feel valued as a customer.
Dawn Holmes
I purchased my 2025 Chevy Trax a week ago and couldn't be more pleased with our Sales Rep Reuben (thanks for being amazing at your job), and everyone else involved. You've all made me so happy with the customer support and the help in finding my perfect car and answering all my silly technology questions, lol. I love love love the color, marina blue, and get compliments on "Maria" every day. We'll definitely be staying with Reuben and Shaheen for future car needs, so thanks so much! Dawn
Josh Wilde
Everyone was great and really professional during the sale. Tim was able to quickly find exactly what I was looking for. He had everything ready so I could get in and out with my new car. He also took the time to make sure I had everything I needed and was comfortable with the car and transaction.
Billy Ray White
My service technician was great. Service was done in a timely manner. I was told that my thermostat housing was cracked but I never seen the old part also I remember when the diagnosis was never charged when a customer got the vehicle fix at your establishment I just feel that your prices are way too much, so if we can't afford a new Chevy and we can't afford to get the old one fixed no one wins the game. I suggest be different than your competitors and put the customer first,. Would Ralph and the Gm family rather have 5 customers or 5000 customers and stand out from the rest. I say give back and let the people know you really care, I've watched you grow. Well I was just saying I'm very sure this looks like the rest of the US complains.