Ashley A
I bought a Jeep from them about two months ago and have experienced nothing but problems ever since. I should have known it was a red flag when they let me drive off the lot with the tire light still on. The salesman had an excuse for everything. He said the one tire was a little low but he put air in the tire and it may take 200,000 miles of driving for the light to go off. I’ve had my jeep for about two months and I’m not even able to drive it. My jeep makes it a couple blocks before overheating. I called the service center since I bought a warranty with the car and they weren’t able to get me in for a week. Upon taking it to the service center they give me a laundry list of things wrong with the jeep after having the jeep for two days. They gentlemen called from the service center because he never receive my signature I sent hours early. The man on the phone informed me it will probably be another week before I get my jeep back and none of it is covered under my warranty. Idk what kind of warranty they sold me since I’ve had the jeep for not even 60 days before it became unable to drive. By the time I get my jeep back I will have had it for less than 3 months unable to drive it for almost a full month and have to put over 3k into it. What kind of dealership let someone drive off the lot with lights on their dashboard on? He assured me everything was fine because the service department looked at it. The same service department not even two months later say there is something wrong with it, over 3k wrong with me. How does the car go from nothing wrong to a laundry list that’s not covered under warranty and is marked as unsafe to drive.
Response from owner
February 22, 2024
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