Business Owners:Activate your site →
Shaheen Chevrolet

Contact

Get in touch with Shaheen Chevrolet

or call 8667246706

By submitting, you agree to be contacted about your request.

steve murray

December 15, 2025 · review of Shaheen Chevrolet

Service was a nightmare. I scheduled an apt. and it took them 4 weeks and 4 days before I got my truck back. Can't believe anything they tell you. There's not enough space to cover how dissatisfied I am.

Response from owner

Steve, the nightmare was working with the extended warranty company, not our service team. We called the warranty company and were on the phone with them for 6 hours over a two-day period, they finally agreed to pay for half of the claims. Because there was a VIN discrepancy on your truck it held up the process. We agreed you’d bring the truck back when parts were ready, a week later you came in for a transmission issue, which we diagnosed, again, we fought for you on the warranty claim and they covered it 100% but we had to use their supplier, which created another delay. Cam Garza, the Service Advisor included you on a speaker phone call with the extended warranty company stating they had just processed the shipment of the transmission and that was days after we were supposed to have already received it. We kept you informed throughout the entire process and spent hours on the phone with the extended warranty company. We apologize that there were delays out of our control. Thank you.

December 15, 2025

Back to all reviews


Other reviews