Melissa DuBois
Best car buying experience ever!! We are new to Michigan and 1st went to Sheehan for an oil change on our existing Chevy. They were amazing! It is because of that amazing service we looked at them when we wanted to purchase an additional vehicle. Dylan was very knowledgeable, easy going and a joy to work with. The rest of the team was also so easy to work with. They all made us feel at home and was the best car buying experience we have ever had! Will definitely return for vehicle maintenance and for any future car buying needs. Thank you for making it a wonderful experience!!
Response from owner
July 8, 2021
Other reviews
D
Worked with Troy, Jake, and Ryan today on my third lease, an exceptional experience, extremely professional, each and everyone of them! I was taken care of the moment. I walked in that door until I left in my new 2025 Trax, Each of them made the process so easy I was in and out, everything was explained to me, I would definitely recommend Shaheen Chevrolet!! Thank you SO MUCH!! Debbie
Carla Dusz
My sales representative, Robin was awesome! I told her what I was looking for and she found me exactly what I wanted! She was very professional and went above and beyond! I will definitely come back and buy again! Thanks for the great service! I’m very satisfied with my new vehicle!
Maureen Storie
First let me say that I love Shaheen and have been a loyal customer for 15+ years however, my last scheduled maintenance was maddening. I scheduled an appt for oil change, tire sensor, front end alignment and swaybar repair. My appt time was 1 and I dropped it off at 12:30. I went about my day, running errands with my new chauffeur and as I was driving past shaheen @ almost 3, I saw my truck sitting in the same spot I dipped it off at. This lead me to call for a status check. They hadn’t even checked in my vehicle for my 1 o’clock appt! The truck was officially checked in at 2:52 and I was told to arrive back at 5:30/5:45 to get my vehicle. I came back at 5:45 as advised to find my truck was just being pulled in for an oil change and tire sensor repair. I asked Rich the manager what I could have done to make the appointment go more smoothly and was told nothing. I did everything right and that the mistake was on their end. I know that this was a one off and definitely just an oversight, I was able to get everything repaired on Monday and get my vehicle back. I’m very disappointed in the lack of communication not only with myself but between employees within Shaheen and I am not one for excuses I don’t wanna hear them. I just want to know what happened and how you’re going to fix it. I feel like Shaheen did everything they promised to do. It was just delayed, but it’s also important to make sure that we follow up on our vehicles.
Toya B
I had a great experience at the Shaheen dealership. My sales man (Shire) was not pushy and was very informative, helpful and funny. As I was leaving the dealership I seen a girl I knew and recommended Shire to her right in the parking lot, and she is do to get her car by next week. Great Dealership! You will be well taken care of. I love my Equinox!!